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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82793 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658580 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
740174 Views
18 replies
29 likes
Hi My daughter has a premium account.Now I have made a family account, and have invited her. My question is. Will her account automaticly be deleted, when she joins my family account? I dont want to pay for both a regular premium and a family premium...
Hi My daughter has a premium account. Now I have made a family account, and have invited her. My question is. Will her account automaticly be deleted, when she joins my family acco...
Casual Listener
232 Views
2 replies
0 likes
Hi there- I am being charged for premium subscription twice per month since at least January 2016. Can you please check this out. My account is akkeohane. Thanks.
Hi there- I am being charged for premium subscription twice per month since at least January 2016. Can you please check this out. My account is akkeohane. Thanks.
Spotify Legend
203 Views
1 replies
0 likes
My e-mail has changed. I forgot my password and when i try to change my password the link goes to my old e-mail. Please help
My e-mail has changed. I forgot my password and when i try to change my password the link goes to my old e-mail. Please help 😞
Spotify Legend
181 Views
1 replies
0 likes
I got the .99p deal in england whilst i was living there and spotify has continued to charge me after the 99p deal has expired even though i believe i didnt ask to continue paying and now my paypal is overdrawn i would like to have the charges revert...
I got the .99p deal in england whilst i was living there and spotify has continued to charge me after the 99p deal has expired even though i believe i didnt ask to continue paying and now my paypal i...
Spotify Legend
400 Views
3 replies
0 likes
Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter in my credit card info the message "Oops, seems your...
Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter i...
Casual Listener
455 Views
6 replies
0 likes
I literally can't log in. If its the password is wrong I can't send the change password email, it says there are problems and won't work. I can't cancel my subscription because the password wont work. I can't even play music because it won't log in.
I literally can't log in. If its the password is wrong I can't send the change password email, it says there are problems and won't work. I can't cancel my subscription because the password wont work...
Spotify Legend
181 Views
1 replies
0 likes
I tried to chnage countries on a family account. As my childern accounts are in a different country to me. I chnaged my country to match theirs per the instruction given. My profile still list me in the orginal country though I am charged in the new ...
I tried to chnage countries on a family account. As my childern accounts are in a different country to me. I chnaged my country to match theirs per the instruction given. My profile...
Spotify Legend
178 Views
1 replies
0 likes
I am currently paying for Spotify premium, my new phone plan comes with free Spotify. They are telling me I have to unsubscribe from my current account and resubscribe to the new free account through Vodafone. Will I lose all my downloaded music?
I am currently paying for Spotify premium, my new phone plan comes with free Spotify. They are telling me I have to unsubscribe from my current account and resubscribe to the new free account through...
Spotify Star
199 Views
1 replies
0 likes
I am trying to log in via Facebook and there seem to be an issue with it.Below are the steps:-1. I clicked on either log in or sign up in my iPhone spotify app2. Clicked on Log in/Sign up via Facebook button. This leads me to a page that requires me ...
I am trying to log in via Facebook and there seem to be an issue with it. Below are the steps:- 1. I clicked on either log in or sign up in my iPhone spotify app 2. Clicked on Log in/Sign up...
Newbie
592 Views
3 replies
1 likes
It's saying i need to renew my subscription online... but there is nowhere to do this that i can see. What's the deal? why cant i just keep paying like normal?
It's saying i need to renew my subscription online... but there is nowhere to do this that i can see. What's the deal? why cant i just keep paying like normal?
Spotify Legend
210 Views
1 replies
0 likes
I can't find anywhere on the app that will allow me to renew my premium
I can't find anywhere on the app that will allow me to renew my premium
Spotify Star
177 Views
1 replies
0 likes
I am currently a year abroad (india / sri lanka / nepal) for work and travel purposes. I am spotify premium user, and after 6 months india and 3 weeks sri lanka, my account suddenly fails to log in. it is telling me: if I am on holiday for mor than 1...
I am currently a year abroad (india / sri lanka / nepal) for work and travel purposes. I am spotify premium user, and after 6 months india and 3 weeks sri lanka, my account suddenly fails to log in.&...
Spotify Legend
233 Views
1 replies
0 likes
BUenas noches,Espero esten bien.Me suscribi a una cuenta familiar premium, de la cual yo soy la administradora. Ya realice el primer pago, el cual fue inmediantamente debitado de mi cuenta despues de haber aceptado la suscripcion. Cabe destacar que y...
BUenas noches,Espero esten bien.Me suscribi a una cuenta familiar premium, de la cual yo soy la administradora. Ya realice el primer pago, el cual fue inmediantamente debitado de mi cuenta despues de...
Spotify Legend
162 Views
1 replies
0 likes
I've just got premium through spark here in New Zealand. When I try to log in it keeps saying my account isn't logged to Facebook. I can't log on. Please help.
I've just got premium through spark here in New Zealand. When I try to log in it keeps saying my account isn't logged to Facebook. I can't log on. Please help.
Spotify Legend
231 Views
1 replies
0 likes
Hi!. I just come back to spotify premium since i canceled my subscripion. I clicked a promo that said that i would get 3 months for 1 month price, but when i check mi subscription i see that my next pay will be in 1 month, so i don't know if this is ...
Hi!. I just come back to spotify premium since i canceled my subscripion. I clicked a promo that said that i would get 3 months for 1 month price, but when i check mi subscription i see that my next ...
Spotify Legend
585 Views
2 replies
0 likes
Al intentar hacer la contratación de premium, me apareció un anuncio diciendo que había un error con el banco. Lo intente 4 veces y las 4 me dijo lo mismo. 10 minutos después me llegaron 4 notificaciones diciéndo que había pasado el pago pero yo sigo...
Al intentar hacer la contratación de premium, me apareció un anuncio diciendo que había un error con el banco. Lo intente 4 veces y las 4 me dijo lo mismo. 10 minutos después me llegaron 4 notificaci...
Spotify Legend
168 Views
1 replies
0 likes
I do not remember when I changed to family account. However, spotify becomes unusable for me since all the time guys like below get access to my account and change my music. Every time after I delete them they are back within hours.Changing my device...
I do not remember when I changed to family account. However, spotify becomes unusable for me since all the time guys like below get access to my account and change my music. Every time after I delete...
Spotify Legend
649 Views
1 replies
0 likes
Casual Listener
330 Views
1 replies
0 likes
Hi There, I just recently moved from Canada to Australia and I have updated my payment method to Aus credit card. BUT, still unable to update country status on profile to Australia. And just recently I was gifted a Spotify gift voucher and because on...
Hi There, I just recently moved from Canada to Australia and I have updated my payment method to Aus credit card. BUT, still unable to update country status on profile to Australia. And just...
Spotify Legend
156 Views
1 replies
0 likes
queria saber por que tengo una consola play4 y no logro vincular mi cuenta spotify al play me dice que no puedo por el pais
queria saber por que tengo una consola play4 y no logro vincular mi cuenta spotify al play me dice que no puedo por el pais
Casual Listener
221 Views
1 replies
0 likes
