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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 170551 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 170551 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11297 Views
  • 6 replies
  • 11 likes
  • Security
  • 11297 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515114 Views
  • 986 replies
  • 112 likes
  • Account
  • 515114 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125855 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125855 Views
  • 74 replies
  • 12 likes

Subscription issues

My Spotify has recently gone back to the 'free' option which is fair enough as I didn't pay however when looking through the premium and applying as 'student' it has charged me the £4:99 which is also fair enough because I don't mind paying that much...

  • Newbie
  • My Spotify has recently gone back to the 'free' option which is fair enough as I didn't pay however when looking through the premium and applying as 'student' it has charged me the £4:99 which is als...
  • osornios
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Logging on

I've changed my password but still can't log on to the app has this happened to anyone ?

  • Newbie
  • I've changed my password but still can't log on to the app has this happened to anyone ?
  • osornios
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!! Not receiving email with username and password

I normally sign on to spotify through my facebook account, but Id like to deactivate my facebook. I found out that one can do this by requesting a device password, so I did that... but the email containing my username and password has not been receiv...

  • Newbie
  • I normally sign on to spotify through my facebook account, but Id like to deactivate my facebook. I found out that one can do this by requesting a device password, so I did that... but the email cont...
  • osornios
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Family Plan (US Account) but family member is in Japan (as of 9/29/2016)

Hello Team, I have a US Spotify account, at least rather the account is registered originally in the US with a US credit card. I wanted to share the service with my family member who is in Japan right now at the moment and will be of course have a Ja...

  • Newbie
  • Hello Team,   I have a US Spotify account, at least rather the account is registered originally in the US with a US credit card. I wanted to share the service with my family member who is in J...
  • osornios
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo renovar a forma de pagamento!

A uns dias acabou a validade do cartão que eu usava, fui trocar para um outro cartão mas simplesmente dá erro quando coloco meus dados de cartão! Sendo que nesse meio tempo que estou tentando mudar (tem uns dias) já usei o cartão em questão, inclusiv...

  • Casual Listener
  • A uns dias acabou a validade do cartão que eu usava, fui trocar para um outro cartão mas simplesmente dá erro quando coloco meus dados de cartão! Sendo que nesse meio tempo que estou tentando mudar (...
  • AliceRG
  • Casual Listener
  • 409 Views
  • 3 replies
  • 0 likes
  • Premium
  • 409 Views
  • 3 replies
  • 0 likes

Spotify Facebook

Have a nice day. Good forms. I bought a Spotify membership account via Facebook. I raise the access to the account through Facebook, but I can not delete a Spotify membership. The reason I do this, I bought a new Spotify Premium account to connect to...

  • Visitor
  • Have a nice day. Good forms. I bought a Spotify membership account via Facebook. I raise the access to the account through Facebook, but I can not delete a Spotify membership. The reason I do this, I...
  • osornios
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Login won't work on the app

Tried logging in on the app on my iPhone. Says email is registered, I reset password and still won't login in. When I sign in on safari it works

  • Newbie
  • Tried logging in on the app on my iPhone. Says email is registered, I reset password and still won't login in. When I sign in on safari it works
  • osornios
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Login
  • 218 Views
  • 1 replies
  • 0 likes

Free trial and charge me right away

Hey, I was subscribe for a free trial period (30 days) and I get charged on my credit card, The worse its that I not getting the premium previleges.

  • Casual Listener
  • Hey, I was subscribe for a free trial period (30 days) and I get charged on my credit card, The worse its that I not getting the premium previleges.
  • osornios
  • Spotify Star
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

My account appears to have been hacked please help

I tried logging out of all offline devices, changed the password twice, and someone else is still controlling my music via spotify connect.

  • Newbie
  • I tried logging out of all offline devices, changed the password twice, and someone else is still controlling my music via spotify connect.
  • Deathdestroyer
  • Newbie
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

Can't connect to my spotify account via Facebook on any device anymore

Hi everybody !I can't connect to my spotify account on any device anymore, I even had to create a second account to write this post.I changed my Facebook password, I changer the application management settings in facebook, nothing is working.Can some...

  • Casual Listener
  • Hi everybody ! I can't connect to my spotify account on any device anymore, I even had to create a second account to write this post. I changed my Facebook password, I changer the application manag...
  • osornios
  • Spotify Star
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

My subscription has ended!

I have subscribed to Spotify couple months ago from my local telecommunication company Vodafone. It renews itself every 5th day of the month but this time it stopped working and now I'm using Spotify free. I contacted with Vodafone but they say it's ...

  • Visitor
  • I have subscribed to Spotify couple months ago from my local telecommunication company Vodafone. It renews itself every 5th day of the month but this time it stopped working and now I'm usi...
  • glitchy2
  • Newbie
  • 503 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 503 Views
  • 2 replies
  • 0 likes

Solved!! Family subscription

Hello i have upgraded to fsmily. I have added family members they have accepted invite and are shown to be active.My problem is that when one of us is playing our chosen music and another chooses to play their music... it cuts out other. Therefore on...

  • Casual Listener
  • Hello i have upgraded to fsmily. I have added family members they have accepted invite and are shown to be active. My problem is that when one of us is playing our chosen music and another chooses t...
  • Michaelclcowan
  • Casual Listener
  • 681 Views
  • 5 replies
  • 0 likes
  • Premium
  • 681 Views
  • 5 replies
  • 0 likes

Invoice payment

My account has expired but I paid twelfth day of the last month

  • Newbie
  • My account has expired but I paid twelfth day of the last month
  • kalkie246
  • Newbie
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Email taken but not an active account

I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?

  • Casual Listener
  • I am trying to set up an account with my student email, but it is saying the email is taken. When I do the forgot my password, it says that email is not linked to an active account. How can I sign up?
  • Awillard2
  • Casual Listener
  • 252 Views
  • 1 replies
  • 0 likes
  • Login
  • 252 Views
  • 1 replies
  • 0 likes

Family members cannot log in

HiI have upgraded to Spotify family and invited my family members. But when they click on the link it says that they are already members of "this (or some other) family plan". In my account it still says that the invitation is pending, and we cannot ...

  • Newbie
  • Hi I have upgraded to Spotify family and invited my family members. But when they click on the link it says that they are already members of "this (or some other) family plan". In my account it stil...
  • Maxim
  • Spotify Star
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

Can't remember my details

I got a new iPhone today after having had the same one for 3 years. I tried to log in to Spotify on my new phone but have forgotten all of my details as I was constantly signed in on my old phone and never had to remember them. I can't even seem to f...

  • Casual Listener
  • I got a new iPhone today after having had the same one for 3 years. I tried to log in to Spotify on my new phone but have forgotten all of my details as I was constantly signed in on my old phone and...
  • Robyn1996
  • Casual Listener
  • 835 Views
  • 1 replies
  • 0 likes
  • 835 Views
  • 1 replies
  • 0 likes

Moved to Premium for Family from Premium without notice.

I was not paying great attention to my payments and was surprised to see I have been moved from the $9.99 Premium to the $14.99 Premium for Family. My wife does not even have the app on her iPhone. There are no Spotify phone numbers so a contact form...

  • Newbie
  • I was not paying great attention to my payments and was surprised to see I have been moved from the $9.99 Premium to the $14.99 Premium for Family.  My wife does not even have the app on her iPh...
  • user-removed
  • Not applicable
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Spotify Playlist updated, removed a few sounds. How to get it back?

Hey guys, I was listening a very nice playlist named "Good Vibes", built by Spotify and them one day they've changed a few sounds. How do I get that playlist back, since I have't saved as mine?

  • Casual Listener
  • Hey guys,   I was listening a very nice playlist named "Good Vibes", built by Spotify and them one day they've changed a few sounds. How do I get that playlist back, since I have't saved as mi...
  • brunomazza
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • Other
  • 345 Views
  • 2 replies
  • 0 likes

Solved!! I made a spotify premium account and I logged out and I dont know my username password or email

I have recently made a new spotify account and it is premium. I accidently logged out of it and now I don't know my email or password. I know my username which is ivanli2003-ca. I can't log back in and now I have to use 10 bucks every month for nothi...

  • Casual Listener
  • I have recently made a new spotify account and it is premium. I accidently logged out of it and now I don't know my email or password. I know my username which is ivanli2003-ca. I can't log back in a...
  • Angell1
  • Newbie
  • 779 Views
  • 4 replies
  • 0 likes
  • 779 Views
  • 4 replies
  • 0 likes