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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4111 Views
  • 0 replies
  • 9 likes
  • Security
  • 4111 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462516 Views
  • 974 replies
  • 110 likes
  • Account
  • 462516 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204642 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204642 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112638 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112638 Views
  • 72 replies
  • 12 likes

cancel subscription

  • Casual Listener
  • Maxim
  • Spotify Star
  • 646 Views
  • 12 replies
  • 0 likes
  • 646 Views
  • 12 replies
  • 0 likes

Solved!! Cancelling a Subscription

Hi! I posted on the newcomers forum but it probably makes more sense to post it here. I just sent a support request to Spotify, and the response that I got stated that I should go to the Community for help. I'd be very surprised if anyone here can he...

  • Casual Listener
  • Hi! I posted on the newcomers forum but it probably makes more sense to post it here.   I just sent a support request to Spotify, and the response that I got stated that I should go to the Com...
  • lpaul1970
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on Philips 40PFK5300

I am able to use Spotify on my Philips 40PFK5300 TV, however, when I try to play something, I cannot control Spotify on my phone any longer, the way I can on my computer (so I can change songs on my pc with my phone). In other words, I don't see the ...

  • Newbie
  • I am able to use Spotify on my Philips 40PFK5300 TV, however, when I try to play something, I cannot control Spotify on my phone any longer, the way I can on my computer (so I can change songs on my ...
  • Alejandro_C
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't logout

Hello, Perhaps this problem has already been posted, but since I didn't find anything, here is my problem: My girlfriend logged in a while ago on my computer. When I wanted to log her out and log myself in, I noticed that I wasn't able to do so.This ...

  • Regular
  • Hello,   Perhaps this problem has already been posted, but since I didn't find anything, here is my problem:   My girlfriend logged in a while ago on my computer. When I wanted to log h...
  • EranM
  • Regular
  • 1448 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1448 Views
  • 2 replies
  • 0 likes

Payments

When signing up for Premium for Students my card was charged twice.

  • Visitor
  • When signing up for Premium for Students my card was charged twice.
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Facebook linking error

Hi - when i try to link my facebook to my spotify I'm getting this error:'Sorry there has been a temporary error, please try again later.' I've tried removing permissions and re-adding, logging in/out etc. Can someone take a look for me please? Cheer...

  • Newbie
  • Hi - when i try to link my facebook to my spotify I'm getting this error: 'Sorry there has been a temporary error, please try again later.'   I've tried removing permissions and re-adding, lo...
  • MaryS
  • Roadie
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

Moving country - Spotify closed

Hi - I moved out of France and am relocating to Belgium. The platform mentions I can only have 14 days of access outside my country (I think France is still mentioned in the systems) hence is not allowing me to go on the platform. How can I move the ...

  • Casual Listener
  • Hi - I moved out of France and am relocating to Belgium. The platform mentions I can only have 14 days of access outside my country (I think France is still mentioned in the systems) hence is not all...
  • Maxim
  • Spotify Star
  • 244 Views
  • 3 replies
  • 0 likes
  • Account
  • 244 Views
  • 3 replies
  • 0 likes

Superuser Contribution Previous Facebook account is now unreacable

My previous account is created by Spotfy by using my facebook. However from now on, i can not log in that account. It has an id: 11101922084 I wanted to move playlists of that account with their followers to my new one or I want to log in that accoun...

  • Casual Listener
  • My previous account is created by Spotfy by using my facebook. However from now on, i can not log in that account. It has an id: 11101922084 I wanted to move playlists of that account with their...
  • MaryS
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
  • 159 Views
  • 1 replies
  • 0 likes

Got the wrong email and don't remember my password.

I have been using spotify since the dawn of time and now my email got hacked and can't get it back. Have auto login on my mobile device and my computer on spotify so forgot the password aswell. Is it any solution for this ?

  • Newbie
  • I have been using spotify since the dawn of time and now my email got hacked and can't get it back. Have auto login on my mobile device and my computer on spotify so forgot the password aswell. Is it...
  • agrosete
  • Newbie
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Spotify still free after paying for premium?

Hello, I had spotify premium for a few months now, but my account suddenly switched to free even though I paid for premium. The payment isn't pending. Here is an imgur link to the screenshot of the invoice i recieved when i completed the payment. htt...

  • Casual Listener
  • Hello,  I had spotify premium for a few months now, but my account suddenly switched to free even though I paid for premium. The payment isn't pending.  Here is an imgur link to the scree...
  • vsuchy1337
  • Casual Listener
  • 351 Views
  • 5 replies
  • 0 likes
  • 351 Views
  • 5 replies
  • 0 likes

Spotify family abroad

Hello,We've got the family account and I, the main account, plan to go abroad for 2 months.Can I and the other members still listen to Spotify?Thanks!

  • Newbie
  • Hello, We've got the family account and I, the main account, plan to go abroad for 2 months. Can I and the other members still listen to Spotify? Thanks!
  • Bearfootrecords
  • Community Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 531 Views
  • 1 replies
  • 0 likes

Solved!! Spotify trial problem

hello, i recently started my spotify trial first on my phone (7days), without having to put card details. Then i went on website to use my card, where it said i could get premium for 30 days free.i did it, and i get a following messege Your subscript...

  • Newbie
  • hello, i recently started my spotify trial first on my phone (7days), without having to put card details. Then i went on website to use my card, where it said i could get premium for 30 days free.i d...
  • musiccornercv
  • Roadie
  • 989 Views
  • 1 replies
  • 0 likes
  • 989 Views
  • 1 replies
  • 0 likes

Enable email registration to Spotify

Can someone help. I am a premium customer. Changed phones and can't remember the email address I used to set up spotify.

  • Newbie
  • Can someone help. I am a premium customer. Changed phones and can't remember the email address I used to set up spotify.
  • musiccornercv
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

Hello...i had been really happy with spotify until my account was hacked and this hacker user erased my playlist suzza with almost 2000 songs and now i have no music and im even more upset that im paying for it...im sorry im going to close my account...

  • Casual Listener
  • Hello...i had been really happy with spotify until my account was hacked and this hacker user erased my playlist suzza with almost 2000 songs and now i have no music and im even more upset that im pa...
  • EthanS1
  • Community Legend
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

Playlists are gone and instead replaced by some random people's playlists

I've been using Spotify for a few years and as recently as today and working just fine. Now all of a sudden I open Spotify and all the songs I have accumulated over a few years and my playlists are completely gone and instead replaced by some random ...

  • Casual Listener
  • I've been using Spotify for a few years and as recently as today and working just fine.  Now all of a sudden I open Spotify and all the songs I have accumulated over a few years and my playlists...
  • musiccornercv
  • Roadie
  • 273 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 273 Views
  • 3 replies
  • 0 likes

Commercials although Premium Family member

One of the members of my Premium Family account still gets commercials. When I log in to my spotify account, everything seems to be ok for this member and he is on "active". What is the reason for that?

  • Casual Listener
  • One of the members of my Premium Family account still gets commercials. When I log in to my spotify account, everything seems to be ok for this member and he is on "active". What is the reason for th...
  • Maxim
  • Spotify Star
  • 509 Views
  • 1 replies
  • 0 likes
  • Premium
  • 509 Views
  • 1 replies
  • 0 likes

What subscription should I buy for family wanting to play music at same time.

I am a Spotify premium member. Five family members all log in under one account but we can't use Spotify all at the same time, you have to choose just one device ....what subscription do I need to upgrade to to allow 5 family members to enjoy free mu...

  • Newbie
  • I am a Spotify premium member. Five family members all log in under one account but we can't use Spotify all at the same time, you have to choose just one device ....what subscription do I need to up...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes