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Buenas noches, yo era de movistar y tenia hace años contratado spotify cn ellos que habia una promoción y pagaba en la factura todos los meses el servicio premium d spotify. Pues este mes a primeros me he cambiado de compañia (dia 9 o asi) y me han c...

Can you cancel your premium subscription the same day you're charged and get a refund?

Still charged after cancelling

I cancelled my premium membership so I can re-subscribe on a date that works best for payment, so no worries on me leaving! The 23rd of each month is just not right for me. But I was still charged 4.99 USD. I feel betrayed, Spotify Premium! I'm not g...

New phone

So I had premium on my 6s plus and got the new 7 but I was logged in through my facebook on my subscription and when I went to login in it says login failed and now I can't get out of an old facebook account I set up anybody help?

Account disables even being paid

I pay spotfy with my credit card, appears to me in my bank that has been paid and even so my account gets disable...most of the time this happened I just entered again as if was my first time in premiun, and I could go back, but this time it's not wo...

Superuser Contribution smartphone stolen

My smartphone was stolen last Friday (Sep. 16) and because of that I can not access my Spotify Premium since I do not remember my password neither the email which I had used when I installed the app. Anybody could give any hint about how to get strai...

Superuser Contribution Pay my account

I have a issue because when I pay a suscription, Spotify decline my payment. Help me please!

Superuser Contribution Cannot update my account information due to an error of Country drop down menu

Hello,i am free user and was about to update some information of my account but i am not able to do anything due to an error which appear on the country drop-down menu. I am receving the error from the attached screenshot every time i hit "save profi...

Charged me automaticaly, want my money back!

Charged me for premium automaticaly for next month, saw that when checked my bank account. I didn't want to pay for another month, want my money back.

Superuser Contribution Cancelamento de conta

Preciso que seja feito o cancelamento do pagamento que foi feito no meu cartão de credito para renovação da minha assinatura. Pois eu não consegui fazer o cancelamento antes de que fosse efetuado o debito no meu cartão. Favor realizar o estorno.

Superuser Contribution premium subscription

I switched from a single person premium subscription to a family premium subscription. I was told when you do this, you're orighinal premium subscription is automatically cancelled. Well I have now had family premium for 2 months andhave been charged...

Superuser Contribution I can't log in, although Spotify is still working on my Sonos system, have tried everything!

Superuser Contribution Account

Somebody use my email account to registration... How can i delete account? I can't use my email -_-

Superuser Contribution Spotify stopped my subscription

Hey guys, i was a very loyal customer of spotify premium, been a user for almost 2 years and i've never had any problem before, until one fine day, recently Spotify sent me a notification saying that there has been some payment problem and since i'm ...

Superuser Contribution Premium per 3 mesi o no???

Ciao a tutti.A fine agosto ho rinnovato il mio abbonamento per 3 mesi a 9.99. Nel mio account però risulta che il mio abbonamento scade il 26 settembre e che quindi vale solo per 1 mese. Ma non erano 3??? Qualcuno ha avuto lo stesso problema? Grazie.

Superuser Contribution Want to add a friend that is not on my list

Want to add a friend that is not on my list can somebody help me?

Superuser Contribution Spotify Argentina, Subscription

Hi, I'm a Spotify user since it first was available in my country. I think I'm in the five first Premium accounts. The last two weeks Spotify has been sending me warning messages about Premium on pause, I got to the page today and it said it would be...

family account

i have just upgraded to a family account but my kids are only ablew to shuffle on their mobiles, I thought all family members got the premium features....Isn't that correct?

Superuser Contribution Premium account online can not save music lists

Hi, Ive recently got into a problem with my premium Spotify account. Ive used this account over a year now and I recentrly brought premium on it again. I could use it for a few days, downloaded playlists and used offline mode. Now i can use offline m...

Superuser Contribution want let me log out

My account will not log out on your page name is satanprince-us please log me out