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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157064 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157064 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10632 Views
  • 3 replies
  • 10 likes
  • Security
  • 10632 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507379 Views
  • 985 replies
  • 112 likes
  • Account
  • 507379 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124522 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124522 Views
  • 74 replies
  • 12 likes

Free Chromecast Voucher not working! Anybody suffering from this?

I signed up to Spotify Premium as part of the Free Chromecast deal. I received my voucher code. Tried to use it in the Google Store: error, this voucher code has already been redeemed. Now I know that I haven't redeemed a code yet unless I did it in ...

  • Casual Listener
  • I signed up to Spotify Premium as part of the Free Chromecast deal.   I received my voucher code.  Tried to use it in the Google Store: error, this voucher code has already been redeemed....
  • ncmsa
  • Casual Listener
  • 389 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 389 Views
  • 4 replies
  • 0 likes

Spotify Not Cancelling My Subscription

I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premium. I contacted the support staff, who said they ca...

  • Newbie
  • I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premi...
  • jdugando
  • Newbie
  • 854 Views
  • 5 replies
  • 0 likes
  • 854 Views
  • 5 replies
  • 0 likes

No content after updating 20th september 2016

On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attached Screen Print. Any help?No content in Spotify

NoSpotify.png
  • Roadie
  • On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attache...
  • er43
  • Roadie
  • 284 Views
  • 2 replies
  • 0 likes
  • Other
  • 284 Views
  • 2 replies
  • 0 likes

gift card wrong country

Hi,I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here.I myself have a Dutch premium spotify account using it between Spain and Netherlands. Now in...

  • Casual Listener
  • Hi, I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here. I myself have a Dutch premium spotify...
  • Bittencourt
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Other
  • 242 Views
  • 1 replies
  • 0 likes

sou premium e não consigo utilizar os recursos de premium

Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e entrei na minha conta, ja desinstalei o aplicativo ...

  • Newbie
  • Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e ...
  • Bittencourt
  • Spotify Star
  • 1212 Views
  • 1 replies
  • 1 likes
  • 1212 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Log Out All Devices" not working

Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But thats all it did. Spotify on my iOS device, and my Des...

  • Casual Listener
  • Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But tha...
  • ccarlton96
  • Casual Listener
  • 296 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 296 Views
  • 2 replies
  • 0 likes

Song not available in my country

Hello everyone While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any trick to listen to it again?

  • Newbie
  • Hello everyone   While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any ...
  • Bittencourt
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Restore deleted song catalog

Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify have disappeared from my Songs list, with the exception...

  • Casual Listener
  • Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify&nbsp...
  • therov
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

Family

Ik heb een Family abonnement genomen. Mijn dochter kon zonder problemen de uitnodiging accepteren en upgraden naar Premium Family. Mijn man heb ik eveneens een uitnodiging gestuurd. Hij krijgt die nergens te zien en kan dus NIET upgraden. Iemand een ...

  • Casual Listener
  • Ik heb een Family abonnement genomen. Mijn dochter kon zonder problemen de uitnodiging accepteren en upgraden naar Premium Family. Mijn man heb ik eveneens een uitnodiging gestuurd. Hij krijgt die ne...
  • pachel2801
  • Regular
  • 507 Views
  • 7 replies
  • 0 likes
  • Premium
  • 507 Views
  • 7 replies
  • 0 likes

Premium account but downgraded encounters

Hi, I have premium account but when I've landed on Spotify.com (as a logged in user), it treats me like free member. (The premium offers etc.) Also I have issues about continuous play, when I listen to radio or album, it cuts the stream after 3-4 son...

  • Newbie
  • Hi,   I have premium account but when I've landed on Spotify.com (as a logged in user), it treats me like free member. (The premium offers etc.) Also I have issues about continuous play, when ...
  • Bearfootrecords
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 1 replies
  • 0 likes

My account goes in another country is not and can not use family premium

My account goes like UK and really am from Costa Rica, I have Premium Family but because of this I can not add anyone because everyone has their accounts in Costa Rica and have been to change the form of payment and change the country there and add a...

  • Newbie
  • My account goes like UK and really am from Costa Rica, I have Premium Family but because of this I can not add anyone because everyone has their accounts in Costa Rica and have been to change the for...
  • Bearfootrecords
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Spotify Student Using Paypal

I've been using the 30 day free trial for premium and would like to sign up for the student discount. When I go to the page to sign up for the discount, it only gives me the option to pay with credit card. Is there a way to pay using Paypal because I...

  • Newbie
  • I've been using the 30 day free trial for premium and would like to sign up for the student discount. When I go to the page to sign up for the discount, it only gives me the option to pay with credit...
  • Bearfootrecords
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Forgot my username, password, and email to premium spotify

I cannot log on until I figure this out. Is there anyone I can contact who can help me figure out how to log in with my premium account?

  • Newbie
  • I cannot log on until I figure this out.  Is there anyone I can contact who can help me figure out how to log in with my premium account?
  • Bearfootrecords
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Solved!! charged more than once

I bought the student for 4.99 and it shows on my bank statment 3 different times

  • Newbie
  • I bought the student for 4.99 and it shows on my bank statment 3 different times
  • pachel2801
  • Regular
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Ineligible for Student Discount?

When I tried to redeem the £4.99 student discount via Unidays, I received a message stating "It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium ...

  • Newbie
  • When I tried to redeem the £4.99 student discount via Unidays, I received a message stating "It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd ...
  • 1123276863
  • Newbie
  • 874 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 874 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playstation Music Sub

I just bought Playstation Music but can't link it to my Spotify account, either through their site or yours.It just forwards me to a site with a "please wait" loop.Can anyone help me? Thx!

  • Newbie
  • I just bought Playstation Music but can't link it to my Spotify account, either through their site or yours. It just forwards me to a site with a "please wait" loop. Can anyone help me?   Th...
  • MaryC1
  • Spotify Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Pagamento conta premiun mas ainda continua free

Olá fiz o Pagamento Referente a Três meses, ja recebi o e-mail de confirmção de Pagamento, mas AINDA continuo livre. Ja instalei Novamente o aplicativo, troquei uma Rede e continua o Problema.

  • Newbie
  • Olá fiz o Pagamento Referente a Três meses, ja recebi o e-mail de confirmção de Pagamento, mas AINDA continuo livre. Ja instalei Novamente o aplicativo, troquei uma Rede e continua o Problema.
  • panttinson
  • Newbie
  • 307 Views
  • 1 replies
  • 2 likes
  • Premium
  • 307 Views
  • 1 replies
  • 2 likes