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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294494 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542476 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129822 Views
74 replies
12 likes
I was in Australia in March of 2016. My spotify would not let me login. I had lost one of my CC in Australia and thought perhaps it was the one that was being Debited by Spotify, so i set up a new account. I live here in Texas, but you are now chargi...
I was in Australia in March of 2016. My spotify would not let me login. I had lost one of my CC in Australia and thought perhaps it was the one that was being Debited by Spotify, so i set up a new ac...
Casual Listener
223 Views
3 replies
0 likes
I have been asking, trying to get Spotify people to notice my problems but not getting too far. Is there a way to talk to someone at Spotify.If not bye bye premiumn. While the music is ok the service and interface is not. Not being able to ask someon...
I have been asking, trying to get Spotify people to notice my problems but not getting too far. Is there a way to talk to someone at Spotify. If not bye bye premiumn. While the music is ...
Spotify Star
397 Views
1 replies
0 likes
i have cancelled my membership both before it was meant to renew and it has not worked and it now says it will renew again next month adn when i go to cancel it again it doesnt say anything
i have cancelled my membership both before it was meant to renew and it has not worked and it now says it will renew again next month adn when i go to cancel it again it doesnt say anything
Spotify Star
245 Views
3 replies
0 likes
Hi everyone! I took advantage of Spotify's trial for Premium (3 months for .99) and I was very happy, but sadly $10 a month to continue is a little much for me. I cancelled my suscription today (Sept 29) to avoid that $10 charge for an additional mon...
Hi everyone! I took advantage of Spotify's trial for Premium (3 months for .99) and I was very happy, but sadly $10 a month to continue is a little much for me. I cancelled my suscription today (Sept...
Spotify Star
355 Views
3 replies
0 likes
About a week ago I cancelled the spotify premium service on this account. The same day I got the email confirmation that my request had been processed, and that my premium would stop on 2016-07-28. Today I noticed however that money was still taken f...
About a week ago I cancelled the spotify premium service on this account. The same day I got the email confirmation that my request had been processed, and that my premium would stop on 2016-07-28. T...
Newbie
787 Views
3 replies
0 likes
Hi I have 2 sons each with Spotify account that I pay for. I would like to start a premium family account and add them into that account but don't want them to loose all their music and playlists . What do I do ??
Hi I have 2 sons each with Spotify account that I pay for. I would like to start a premium family account and add them into that account but don't want them to loose all their music and playlist...
Spotify Star
258 Views
3 replies
0 likes
Everytime is set the student discount it gives me the discount for 3-5 months than goes bac to the full charge. Then when I reapply for the discount I get chargedd for the month again.What should I do?Douglas
Everytime is set the student discount it gives me the discount for 3-5 months than goes bac to the full charge. Then when I reapply for the discount I get chargedd for the month again. What should I...
Community Legend
219 Views
1 replies
0 likes
I just cancel my premium use, I have a new plan with fido and it gives me 6 months of free premium use. How do I switch to it ? By the way you guys don't even have one email address in your website to contact someone for support. It's very inconvenie...
I just cancel my premium use, I have a new plan with fido and it gives me 6 months of free premium use. How do I switch to it ? By the way you guys don't even have one email address in your website t...
Community Legend
197 Views
1 replies
0 likes
My card keeps getting charged by Spotify although I do not even use Spotify. Help??
My card keeps getting charged by Spotify although I do not even use Spotify. Help??
Community Legend
278 Views
2 replies
0 likes
I was signing in with facebook but have change to a new facebook account and now I can't get back my Spotify acc as it is linked to my wrong facebook acc.
I was signing in with facebook but have change to a new facebook account and now I can't get back my Spotify acc as it is linked to my wrong facebook acc.
Community Legend
176 Views
1 replies
0 likes
Hello,I can't activate my premium family account via the link that I have been provided.What can I do?It just tells me to retry later Thank you in advance !Ozlay
Hello, I can't activate my premium family account via the link that I have been provided. What can I do? It just tells me to retry later Thank you in advance ! Ozlay
Casual Listener
326 Views
2 replies
0 likes
Habe mir wieder ein Gutschein geholt, Aber jetzt fehlt die Option das ich mit Gutscheincode bezahlen Kann ??
Habe mir wieder ein Gutschein geholt, Aber jetzt fehlt die Option das ich mit Gutscheincode bezahlen Kann ??
Newbie
1301 Views
3 replies
1 likes
I recently enrolled in college and after being a premium subscriber for a little over a year I attempted to subscibe using the student discount. My credit card was charged the $4.99 yet Spotify said my student status was unable to be verified. I am n...
I recently enrolled in college and after being a premium subscriber for a little over a year I attempted to subscibe using the student discount. My credit card was charged the $4.99 yet Spotify said ...
Newbie
498 Views
4 replies
1 likes
I have spotify gift card for Germany. but when I try paying for spotify i don't find this option anymore - i've bought cards in February and they should still be valid. How can i pay with such card?
I have spotify gift card for Germany. but when I try paying for spotify i don't find this option anymore - i've bought cards in February and they should still be valid. How can i pay with...
Spotify Star
232 Views
1 replies
0 likes
I go online to college to Penn Foster. Can I still get the student discount.
I go online to college to Penn Foster. Can I still get the student discount.
Community Legend
332 Views
1 replies
0 likes
Hi guys, I'm new in this forum so I don't know if there's a topic like this. Three months ago I have activated premium, which expires today; so today I decided to cancel subscription but they renew premium for another month charging €9,99 on my debit...
Hi guys, I'm new in this forum so I don't know if there's a topic like this. Three months ago I have activated premium, which expires today; so today I decided to cancel subscription but they renew p...
Community Legend
260 Views
1 replies
0 likes
HiI had my first account linked with Facebook. But when I contracted Spotify Family, I created a new account with a new user and mail.Now I can't link the token of the Spotify family with any account. How can I fix it up?Thanks,Raquel-
Hi I had my first account linked with Facebook. But when I contracted Spotify Family, I created a new account with a new user and mail. Now I can't link the token of the Spotify family with any acc...
Community Legend
169 Views
1 replies
0 likes
I have used spotify for 2 years. In two years all the payments that i made for the premium with my only one credit card. This month i couldnt pay for the premium, its say that i might have some problems with my credit card. I called my bank and asked...
I have used spotify for 2 years. In two years all the payments that i made for the premium with my only one credit card. This month i couldnt pay for the premium, its say that i might have some probl...
Newbie
200 Views
1 replies
0 likes
Hello, I have cancelled my subscription "premium" and i have received email which confirm that : "Vous avez annulé votre abonnement Spotify Premium. Il expirera le 2016-09-27." But in my bank, my account debited 9.99€ on 22/09/2016 via Paypal. My spo...
Hello, I have cancelled my subscription "premium" and i have received email which confirm that : "Vous avez annulé votre abonnement Spotify Premium. Il expirera le 2016-09-27." But ...
Casual Listener
319 Views
1 replies
0 likes
I am currently travelling and using a free spotify account. I have used my 14 free days abroad and am now locked out of my account. I tried all the suggested steps to resolve this problem without any luck. When I log into my account to change the cou...
I am currently travelling and using a free spotify account. I have used my 14 free days abroad and am now locked out of my account. I tried all the suggested steps to resolve this problem withou...
Casual Listener
451 Views
3 replies
0 likes
