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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 478 Views
  • 0 replies
  • 7 likes
  • Security
  • 478 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441259 Views
  • 968 replies
  • 108 likes
  • Account
  • 441259 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196147 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196147 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107125 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107125 Views
  • 70 replies
  • 11 likes

Superuser Contribution No puedo pagar Spotify premium

He intentado suscribirme a spotify premium durante varios con diferentes tarjetas y no me permite pagar. Claramente es un error de spotify. Me gustaría saber que puedo hacer ya que me gustaría mucho tener Spotify Premium.

  • Newbie
  • He intentado suscribirme a spotify premium durante varios con diferentes tarjetas y no me permite pagar. Claramente es un error de spotify. Me gustaría saber que puedo hacer ya que me gustaría mucho ...
  • Anyk17
  • Spotify Star
  • 1724 Views
  • 1 replies
  • 0 likes
  • 1724 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in after my daughter login by face book

Hi.can anybody help. I login using my email. My daughter uses my account. She login one day using Facebook and now I can no longer login as it says wrong user or password. I'm still being charged for my account. I can't contact Spotify as you need to...

  • Newbie
  • Hi. can anybody help. I login using my email. My daughter uses my account. She login one day using Facebook and now I can no longer login as it says wrong user or password.   I'm still being ...
  • Alejandro_C
  • Spotify Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Premium subscription

I just got a premium subscription yesterday through Starbucks and it's showing that I'm premium on the Spotify website but not on the app so it's not letting me access any premium content on the app how do I fix this?

  • Newbie
  • I just got a premium subscription yesterday through Starbucks and it's showing that I'm premium on the Spotify website but not on the app so it's not letting me access any premium content on the app ...
  • Nin_mnb
  • Newbie
  • 191 Views
  • 1 replies
  • 1 likes
  • Premium
  • 191 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Payment failed

I paid for the family plan about 2 weeks ago and paid for it and just a few days ago Spotify said my payment failed and it stopped working.now I looked at my PayPal account and the payment was taken out the day I bought it.is the a costumer service n...

  • Casual Listener
  • I paid for the family plan about 2 weeks ago and paid for it and just a few days ago Spotify said my payment failed and it stopped working.now I looked at my PayPal account and the payment was taken ...
  • Anyk17
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Add my kids to Spotify Family without e-mail? And how do they access their playlist?

Hi! Changed from Premium to Family.Now, I want to active it on my kids phones (with out phone number, they just use Wifi at home).But, I cant manage to do that without an email. My kids are small, so they don't have any email adress yet, but they lov...

  • Regular
  • Hi!   Changed from Premium to Family. Now, I want to active it on my kids phones (with out phone number, they just use Wifi at home). But, I cant manage to do that without an email. My kids ...
  • Bearfootrecords
  • Community Legend
  • 2394 Views
  • 4 replies
  • 0 likes
  • 2394 Views
  • 4 replies
  • 0 likes

Superuser Contribution Error while linking to my facebook account

before i got my premium using register directly from spotify web. but when i try to link my spotify account with my facebook i found the error. the error is message is my facebook is linking with other spotify account. i try to remove it from my face...

  • Newbie
  • before i got my premium using register directly from spotify web. but when i try to link my spotify account with my facebook i found the error. the error is message is my facebook is linking with oth...
  • Alejandro_C
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelar subscripcion y que no te devuelvan el dinero

Que fuerte que canceles la subscripcion, obviamente te cortan el servicio premium y no te devuelven el dinero.Estoi indignada que no haya un numero de contacto .

  • Newbie
  • Que fuerte que canceles la subscripcion, obviamente te cortan el servicio premium y no te devuelven el dinero. Estoi indignada que no haya un numero de contacto .
  • Alejandro_C
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email and password

Got a problem, need to change my email, but to do that the password is required.. I don't remember the password. and I can't reset because I don't remember the password for the current email address...Anybody who knows what I can do?Pat

  • Newbie
  • Got a problem, need to change my email, but to do that the password is required.. I don't remember the password. 😞 and I can't reset because I don't remember the password for the current email addre...
  • Alejandro_C
  • Spotify Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Davide

Sono italiano ed ho scaricato l'app in grecia. Potreste modificare il mio account? Grazie.

  • Newbie
  • Sono italiano ed ho scaricato l'app in grecia. Potreste modificare il mio account? Grazie.
  • Anyk17
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 117 Views
  • 1 replies
  • 0 likes

Removing Available Devices

Hi All On my spotify account i have old availble devices still showing. Some are Sonos, AVRs, Media servers and PC,s. Some have been sold e.t.c How do i remove them. Many Thanks Lewis

  • Casual Listener
  •  Hi All   On my spotify account i have old availble devices still showing. Some are Sonos, AVRs, Media servers and PC,s. Some have been sold e.t.c   How do i remove them.   ...
  • Bearfootrecords
  • Community Legend
  • 170 Views
  • 3 replies
  • 0 likes
  • 170 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY 30 DAY PREMIUM TRIAL

I wanted to try the 30 day trial for premium and there were payment options so I chose the load one then it asked for my number so I entered my number then it asked for the pin that was sent on my number. But I didn't receive a pin. I tried and tried...

  • Visitor
  • I wanted to try the 30 day trial for premium and there were payment options so I chose the load one then it asked for my number so I entered my number then it asked for the pin that was sent on my nu...
  • Alejandro_C
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mail address occupied but not registerd when I ask for password reset

Hi, When I try to create a new account for my wife I get the message that the mail address is in use. I then went to "forgot my password" according to the FAQ to see if she's created an account and forgot about it. In that dialog I get the messege th...

  • Newbie
  • Hi,   When I try to create a new account for my wife I get the message that the mail address is in use. I then went to "forgot my password" according to the FAQ to see if she's created an acco...
  • Anyk17
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution PlayStation deal issue

I signed up for the two dollar new user playstation deal. However i never had the oppurtuninty to make a spottify acount. I was charged 2 dollars by PSN and they say my account is linked through spotify.

  • Newbie
  • I signed up for the two dollar new user playstation deal. However i never had the oppurtuninty to make a spottify acount. I was charged 2 dollars by PSN and they say my account is linked through spot...
  • Anyk17
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 spotify accounts on 1 paypal

Hello,I got two spotify accounts but i want only one and i pay with the same paypal for 2 but i don't know on what email this account configurated is so i can't cancel one account.How can i solve this?

  • Newbie
  • Hello, I got two spotify accounts but i want only one and i pay with the same paypal for 2 but i don't know on what email this account configurated is so i can't cancel one account. How can i solve...
  • Alejandro_C
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Spotify Trouble Adding Family Members - I give up

The Family sharing Spotify feature is a great idea, however the implementation is terrible. I signed up my family and then realized they all had to have their own accounts to begin with. Upon clicking on the links I shared with them, they each receiv...

  • Newbie
  • The Family sharing Spotify feature is a great idea, however the implementation is terrible. I signed up my family and then realized they all had to have their own accounts to begin with. Upon clickin...
  • Alejandro_C
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family won't allow me access

I live in Spain but am currently back in New Zealand for six weeks - my partner decided to upgrade her Spotify to family premium but because I registered a free account to my email address some time in the past it's only giving me options to have NZ ...

  • Newbie
  • I live in Spain but am currently back in New Zealand for six weeks - my partner decided to upgrade her Spotify to family premium but because I registered a free account to my email address some time ...
  • Alejandro_C
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Login
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium got cancelled

I received a message saying my subscription for spotify premium has been paused since the payment failed. So I cancelled it and did some research and saw other globe telecom customers are currently experiencing it too. Ive tried resubscribing via lap...

  • Casual Listener
  • I received a message saying my subscription for spotify premium has been paused since the payment failed. So I cancelled it and did some research and saw other globe telecom customers are currently e...
  • Alejandro_C
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 253 Views
  • 1 replies
  • 1 likes

Sotify Premium and Family Plan

Hello, guys! I would like to change my premium account to a family plan. My question is, do I have to cancel my current premium account in order to suscribe to the family one? I don't want to be charged for both of them.

  • Visitor
  • Hello, guys!  I would like to change my premium account to a family plan. My question is, do I have to cancel my current premium account in order to suscribe to the family one? I don't want to ...
  • Maxim
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Need to change email but it's already in use

Can someone help me out with this? I currently have two email addresses: one is ***@live.com (secondary) which is bound to my Spotify Premium accountThis Spotify account is linked to my Facebook account, which in turn is bound to my other email addre...

  • Newbie
  • Can someone help me out with this?   I currently have two email addresses: one is ***@live.com (secondary) which is bound to my Spotify Premium account This Spotify account is linked to my Fa...
  • Alejandro_C
  • Spotify Legend
  • 1570 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 1570 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Facebook Profile Picture Doesn't Change Even After Update on Facebook

Hello - I've updated my Facebook profile picture a few days ago and I still see my old facebook profile picture in many places (desktop and mobile). Is there a way to force it to grab the new image? Purge a cache somewhere? It seems like it's taking ...

  • Regular
  • Hello -    I've updated my Facebook profile picture a few days ago and I still see my old facebook profile picture in many places (desktop and mobile). Is there a way to force it to grab ...
  • Alejandro_C
  • Spotify Legend
  • 20869 Views
  • 3 replies
  • 0 likes
  • Account
  • 20869 Views
  • 3 replies
  • 0 likes