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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286845 Views

529 replies

34 likes

Account
Free
  • 286845 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13609 Views

6 replies

11 likes

Security
  • 13609 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540042 Views

990 replies

114 likes

Account
  • 540042 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129582 Views

74 replies

12 likes

Account
Login
Premium
  • 129582 Views
  • 74 replies
  • 12 likes

why my payment is having a bad day even it doesn't

Hello! I'm having a trouble to subscript a month. and while I'm done putting my credit card information it said that my bank is having a bad day. it happened to me so many times and I talked to my bank teller if my card can transact in purchasing app...

Newbie

Hello! I'm having a trouble to subscript a month. and while I'm done putting my credit card information it said that my bank is having a bad day. it happened to me so many times and I talked to ...

KatesHere

Community Legend

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Not auto renewing with Apple: keep getting charged anyway

I got SPOTIFY through apple for my iPad. I have always made it a one month subscription- Apple even shows it as a non auto renewal, yet I'm getting charged monthly anyway. SPOTIFY shows it will auto charge me for premium AGAIN next month even though ...

Newbie

I got SPOTIFY through apple for my iPad. I have always made it a one month subscription- Apple even shows it as a non auto renewal, yet I'm getting charged monthly anyway. SPOTIFY shows it will auto ...

birdsofearth

Newbie

379 Views

2 replies

1 likes

Premium
Subscription
  • 379 Views
  • 2 replies
  • 1 likes

Payement premium

Bonjour étant donné que Spotify n'a pas de service Hotline je m'adresse directement à vous communauté. J'avais payer un abonnement Premium mais avec l'offre des 9.99€ pour 3 mois. Sauf qu'entre temps mon téléphone m'a lâché et ducoup j'ai dû me recon...

Visitor

Bonjour étant donné que Spotify n'a pas de service Hotline je m'adresse directement à vous communauté. J'avais payer un abonnement Premium mais avec l'offre des 9.99€ pour 3 mois. Sauf qu'entre temps...

KatesHere

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Refund

Intrigued by the "Premium for Family" option, I went check it out and in 3 clicks Spotify had taken $18 of my money because they already had my details saved from my premium subscription which they sneakily noted in small black print above a big brig...

Newbie

Intrigued by the "Premium for Family" option, I went check it out and in 3 clicks Spotify had taken $18 of my money because they already had my details saved from my premium subscription which they s...

Kamran

Composer

272 Views

1 replies

0 likes

Account
Premium
Subscription
  • 272 Views
  • 1 replies
  • 0 likes

Premium features lost

I'm a paying premium user but since I updated the app I lost all my premium featuresWhat to do?

Newbie

I'm a paying premium user but since I updated the app I lost all my premium features What to do?

Kamran

Composer

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

From premium to family

So upgraded from premium to family last month, was some issues with the bank so we had to update the bankinginfo and got to buy family again. But here is the problem, now spotify even took money for the premium part and that is bs.Since it is impossi...

Casual Listener

So upgraded from premium to family last month, was some issues with the bank so we had to update the bankinginfo and got to buy family again. But here is the problem, now spotify even took money for ...

cptcrank

Casual Listener

286 Views

2 replies

0 likes

  • 286 Views
  • 2 replies
  • 0 likes

Change username for a brand

Hi!I Would like to change the username of my account because the brand now has a different name. https://noisey.vice.com/alpsI would like to change https://play.spotify.com/user/noisey_alpsinto https://play.spotify.com/user/noisey_austriaAny possibil...

Newbie

Hi! I Would like to change the username of my account because the brand now has a different name.  https://noisey.vice.com/alps I would like to change https://play.spotify.com/user...

Maxim

Spotify Star

329 Views

1 replies

0 likes

Account
  • 329 Views
  • 1 replies
  • 0 likes

Going to edit profile but can't change country. Can anyone help?

Hey,Trying to change the country on my account but it doesn't show the list of other countries. Can anyone help? thanks!

Newbie

Hey, Trying to change the country on my account but it doesn't show the list of other countries. Can anyone help?   thanks!

Bearfootrecords

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Solved!! Help, I don't remember the email or password I used to subscribe for Premium and cannot cancel

Hi all,I am trying to cancel my Premium subscription but I do not remember the email account, username or password I used to create my account. Premium charges come to my credit card statement every month for the last year. How can I stop this?F.

Casual Listener

Hi all, I am trying to cancel my Premium subscription but I do not remember the email account, username or password I used to create my account. Premium charges come to my credit card statement ever...

Bearfootrecords

Community Legend

1049 Views

4 replies

0 likes

Premium
  • 1049 Views
  • 4 replies
  • 0 likes

Forgotten account details

I have forgotten my email and username for my premium Spotify account and I want to delete it. How do I do this?

Visitor

I have forgotten my email and username for my premium Spotify account and I want to delete it. How do I do this?

musiccornercv

Roadie

488 Views

3 replies

0 likes

  • 488 Views
  • 3 replies
  • 0 likes

Summer Subscription

This summer I subscribed for Spotify premium using the deal that was offered ($4 for 3 months). I've been trying to cancel the subscription, but it's not letting me do so. Does Spotify take away the premium status when the deal ends or is there somet...

Newbie

This summer I subscribed for Spotify premium using the deal that was offered ($4 for 3 months). I've been trying to cancel the subscription, but it's not letting me do so. Does Spotify take away the ...

Algee

Roadie

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot access account page

I have a premium 1 year subscription. I can't log in to my account. I get error code 3. Yes I do log in using facebook. No deleting the spotify app on facebook and re-adding it doesn't work. No re-installing apps on various devices does not work. Som...

Newbie

I have a premium 1 year subscription. I can't log in to my account. I get error code 3. Yes I do log in using facebook. No deleting the spotify app on facebook and re-adding it doesn't work. No re-in...

Skraaningen

Newbie

333 Views

2 replies

0 likes

Account
Login
Premium
Subscription
  • 333 Views
  • 2 replies
  • 0 likes

American Express bluebird problem.

I'm trying to use my American Express card to pay for premium so I can go offline for a flight I have tomorrow. I know that some people have had this problem but I have no alternative method of payment. Can someone help me reset what ever is happenin...

Regular

I'm trying to use my American Express card to pay for premium so I can go offline for a flight I have tomorrow. I know that some people have had this problem but I have no alternative method of payme...

ItsNotMeButIsMe

Regular

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Purchased premium as student.

Hey all, I purchased premium with the student discount, and as I was verifying my school that I go to I recieved a text that a transaction had been processed.. which was by spotify. Now if I look at my account I am not a premium member. I don't want ...

Newbie

Hey all, I purchased premium with the student discount, and as I was verifying my school that I go to I recieved a text that a transaction had been processed.. which was by spotify. Now if I look at ...

Maxim

Spotify Star

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

release my email from facebook login please

I want my email that is currently being used to sign in with the log in with facebook feature to be seperate from facebook and the help steps said to contact thru email to get that email removed from facebook login, so I can create a new account with...

Newbie

I want my email that is currently being used to sign in with the log in with facebook feature to be seperate from facebook and the help steps said to contact thru email to get that email removed from...

Maxim

Spotify Star

306 Views

1 replies

0 likes

Account
  • 306 Views
  • 1 replies
  • 0 likes

When will the 99 cent offer be available?

I've been a loyal Spotify Free user for two straight years now and I want to subscribe, but I'm too late for the 99 cent deal. Will it be back for Christmas or will I have to wait till NEXT SUMMER? I've finally had it with the adds and limited skippi...

Regular

I've been a loyal Spotify Free user for two straight years now and I want to subscribe, but I'm too late for the 99 cent deal. Will it be back for Christmas or will I have to wait till NEXT SUMMER? I...

Maxim

Spotify Star

2064 Views

1 replies

0 likes

Account
Free
Premium
Subscription
Unlimited
  • 2064 Views
  • 1 replies
  • 0 likes

Distribution Company

Hello, We are a startup distribution comapny and are looking to setup an account with spotify please tell me the step needed to do this. Thank you!!

Newbie

Hello,     We are a startup distribution comapny and are looking to setup an account with spotify please tell me the step needed to do this. Thank you!!  

Maxim

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Account

Thay charged me 5.99 just try to make student account

Newbie

Thay charged me 5.99 just try to make student account

Maxim

Spotify Star

11123 Views

1 replies

0 likes

  • 11123 Views
  • 1 replies
  • 0 likes

Subscription cancelled

I cancelled my account and a payment was taking out on my bank please refund my money

Newbie

I cancelled my account and a payment was taking out on my bank please refund my money

Maxim

Spotify Star

793 Views

1 replies

0 likes

Other
  • 793 Views
  • 1 replies
  • 0 likes