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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9090 Views
  • 1 replies
  • 9 likes
  • Security
  • 9090 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482611 Views
  • 979 replies
  • 111 likes
  • Account
  • 482611 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211020 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211020 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121020 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121020 Views
  • 72 replies
  • 12 likes

Superuser Contribution I can't log in, and I've lost access to my Email attached to my account

I've forgotten my spotify password and am unable to reset it because I'm unable to access my email account attatched to my Spotify premium account. Is there anyway i can attatch my account to my current Email?

  • Casual Listener
  • I've forgotten my spotify password and am unable to reset it because I'm unable to access my email account attatched to my Spotify premium account. Is there anyway i can attatch my account to my curr...
  • Alejandro_C
  • Spotify Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • Login
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice to start student premium.

I just started the student discount and when I entered my debit card information the first time I was charged but the premium did not start once I verified my student status I was then charged again.

  • Newbie
  • I just started the student discount and when I entered my debit card information the first time I was charged but the premium did not start once I verified my student status I was then charged again.
  • Alejandro_C
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Plan Familiar Premium

Me invitaron a formar parte de un pla familiar Premium , pero ya no quiero ser parte de esa subscripcion, como lo cancelo o doy de baja ?? Gracias

  • Visitor
  • Me invitaron a formar parte de un pla familiar Premium  , pero ya no quiero ser parte de esa subscripcion, como lo cancelo o doy de baja ?? Gracias 
  • osornios
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

logs in to PC and sonos but not android or iphone apps?

solved.login on computers was the email but only the username which was the email without the @....com of the email worked on the apps

  • Newbie
  • solved. login on computers was the email but only the username which was the email without the @....com of the email worked on the apps
  • jenniferkobylus
  • Newbie
  • 136 Views
  • 1 replies
  • 1 likes
  • Login
  • 136 Views
  • 1 replies
  • 1 likes

Superuser Contribution Logging into more then one device w/out facebook

How can u log into other devices that have the spotify app but dont have facebook to log into it? I have premium and other devices i want to losten to my music on but i can't log into with Facebook.. is there a way i can do this?

  • Newbie
  • How can u log into other devices that have the spotify app but dont have facebook to log into it? I have premium and other devices i want to losten to my music on but i can't log into with Facebook.....
  • Alejandro_C
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution use youtube

just stop this nonsense since i have not been able to log inif you travel it becomes worse change the country and your userfile is deletedso youtube is free

  • Visitor
  • just stop this nonsense since i have not been able to log in if you travel it becomes worse change the country and your userfile is deleted so youtube is free  
  • Alejandro_C
  • Spotify Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Removing Account

Hi, I have been trying to delete my account, but I haven't received a confirmation from Spotify yet and the profile is still running. Please remove it permanently. Thank you.

  • Newbie
  • Hi,  I have been trying to delete my account, but I haven't received a confirmation from Spotify yet and the profile is still running.  Please remove it permanently.  Thank you.&nbs...
  • osornios
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

How do you leave a Spotify Family?

I'm currently a premium member, and whilst doing some research on Spotify Families, I accidentally signed up for that service. I am trying to join a family set up by my sister but everytime I click on the link invite, it says I'm already part of anot...

  • Casual Listener
  • I'm currently a premium member, and whilst doing some research on Spotify Families, I accidentally signed up for that service.  I am trying to join a family set up by my sister but everytime I ...
  • cherievoon
  • Casual Listener
  • 4022 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 4022 Views
  • 4 replies
  • 0 likes

Solved!! Subscription renewed yesterday, but joined family subscription today

Hey, my premium subscription was renewed yesterday, but I just joined a family subscription today. Is there anyway to get a refund on the subscription?

  • Newbie
  • Hey, my premium subscription was renewed yesterday, but I just joined a family subscription today. Is there anyway to get a refund on the subscription? 
  • osornios
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

changing to Student Subscriptions!

Hello,I LOVE Spotify, thank you!!!!I am a student and would like to switch to premium for student discount. Please help- thanks

  • Newbie
  • Hello, I LOVE Spotify, thank you!!!! I am a student and would like to switch to premium for student discount.  Please help-  thanks  
  • osornios
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution trouble making a account

i have a vanilla prepaid mastercard gift card for $50 and i would like to use it to buy a account, is this possible?

  • Newbie
  • i have a vanilla prepaid mastercard gift card for $50 and i would like to use it to buy a account, is this possible?
  • Alejandro_C
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trial - First payment - Cleared all my downloaded tracks...

i am very frustrated with Spotify service as I am currently in an isolated place with limit and weak wifi signal. My trial period recently finished, and as I was expecting I was charged my first payment. In the process of this change all my downloade...

  • Visitor
  • i am very frustrated with Spotify service as I am currently in an isolated place with limit and weak wifi signal. My trial period recently finished, and as I was expecting I was charged my first paym...
  • Alejandro_C
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting Account Signed Up w/ Facebook

Hi, I currently hold two accounts, one signed up with Facebook quite some time ago that is basically blank (no playlists, no subscription), and the other one, which I have been constantly using and with premium subscription. Is there a way that can c...

  • Visitor
  • Hi,   I currently hold two accounts, one signed up with Facebook quite some time ago that is basically blank (no playlists, no subscription), and the other one, which I have been constantly us...
  • Alejandro_C
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use my familiar invitation code

I just can't use my invitation code of my plan familiar. I receive a error message when I try it "Ops, an error occurred. Try again"...Very helpful...Have anyone faced this problem as well?Thanks!

  • Newbie
  • I just can't use my invitation code of my plan familiar. I receive a error message when I try it "Ops, an error occurred. Try again"...Very helpful... Have anyone faced this problem as wel...
  • Alejandro_C
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on my phone

I'm running iOS 9.3.5 with the latest version of Spotify. Every time I try to log in I get an error saying "you've already created an account with this email address." Tried changing my password and it didn't help. Any ideas? This is insanely annoyin...

  • Newbie
  • I'm running iOS 9.3.5 with the latest version of Spotify. Every time I try to log in I get an error saying "you've already created an account with this email address." Tried changing my password and ...
  • Alejandro_C
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 1 likes
  • Login
  • 196 Views
  • 1 replies
  • 1 likes

Someone using my bank account to pay their spotify!!!

I recently checked my balance on the internet and saw that someone in Great Britain is using MY bank account to pay for their spotify. I have tried to get contact with spotify but i cant find the phonenumber or emal anywhere. Solve my problem please!...

  • Newbie
  • I recently checked my balance on the internet and saw that someone in Great Britain is using MY bank account to pay for their spotify. I have tried to get contact with spotify but i cant find the p...
  • tinasue123
  • Newbie
  • 1866 Views
  • 4 replies
  • 0 likes
  • 1866 Views
  • 4 replies
  • 0 likes

Premium not working

I just purchased the student premium, but it's not upgrading my account. I got charged twice on my card as well.. What should I do?

  • Newbie
  • I just purchased the student premium, but it's not upgrading my account. I got charged twice on my card as well..   What should I do?
  • Algee
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
  • 163 Views
  • 1 replies
  • 0 likes

Cancelling prescription

Hi there. I was just wondering if once I have cancelled my prescription will I still have all my downloaded music? And/or any of my playlists? Thanks!

  • Newbie
  • Hi there. I was just wondering if once I have cancelled my prescription will I still have all my downloaded music? And/or any of my playlists? Thanks!
  • Katiegrim17
  • Casual Listener
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

Superuser Contribution Realizei o pagamento do boleto, obtive confirmação de pagamento mas nao acesso o premium

Fiz o pagamento do boleto no valor de 14, 90 reais, chegou a confirmação do pagamento em meu email mas n consta recebo na minha conta do spotify e n consigo acessar o Premium.

  • Newbie
  • Fiz o pagamento do boleto no valor de 14, 90 reais, chegou a confirmação do pagamento em meu email mas n consta recebo na minha conta do spotify e n consigo acessar o Premium.
  • Alejandro_C
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes