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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1499 Views
  • 0 replies
  • 7 likes
  • Security
  • 1499 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445336 Views
  • 970 replies
  • 108 likes
  • Account
  • 445336 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198783 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198783 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108103 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108103 Views
  • 70 replies
  • 11 likes

Superuser Contribution Unable to update payment details

I recently changed my card details so needed to update them on Spotify however when I tried it wouldn't work so I tried to add my PayPal however this said that 'something went wrong' whenever I tried to update it but now I have been charged three lot...

  • Newbie
  • I recently changed my card details so needed to update them on Spotify however when I tried it wouldn't work so I tried to add my PayPal however this said that 'something went wrong' whenever I tried...
  • Alejandro_C
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Spotify familiar

Hola! Quiero dar de alta Spotify Familiar. Mi hijo y yo tenemos cuenta premium. Mi mujer y mi hija tienen que darse de alta primero con una cuenta free o pueden hacerlo después? Mi hijo vive 6meses en casa y 6 meses fuera... Puedo incluirlo en el pac...

  • Newbie
  • Hola! Quiero dar de alta Spotify Familiar. Mi hijo y yo tenemos cuenta premium. Mi mujer y mi hija tienen que darse de alta primero con una cuenta free o pueden hacerlo después? Mi hijo vive 6meses e...
  • magmus535
  • Newbie
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged regular premium instead of student

I recently just switched payment methods and instead of charging me the student price i was charged the regular premium price so i immediately changed my subscription back to student. But now i dont now how i can get my money back from the regular pr...

  • Newbie
  • I recently just switched payment methods and instead of charging me the student price i was charged the regular premium price so i immediately changed my subscription back to student. But now i dont ...
  • Alejandro_C
  • Spotify Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution money back

I was automatically billed today when my 30 day trial ended. I was billed $10 for the premium but I want the student discount applied not the regular one. I unsubscribed because I dont want to pay $10. how can I get my money back or how can I just be...

  • Newbie
  • I was automatically billed today when my 30 day trial ended. I was billed $10 for the premium but I want the student discount applied not the regular one. I unsubscribed because I dont want to pay $1...
  • Alejandro_C
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Deleted spotify data, cant log back in

I deleted my spotify data and when I went back to log back in, I couldn't. I tried resetting my password with my email and I still couldnt log in. So, I tried to make a new account. I've been using the student premium discount, so when I tried to get...

  • Visitor
  • I deleted my spotify data and when I went back to log back in, I couldn't. I tried resetting my password with my email and I still couldnt log in. So, I tried to make a new account. I've been using t...
  • osornios
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Change country does not work after entering card details

Dear Spotify Community,I would like to change country to Luxembourg from Germany, since the bank card I am using is a Luxembourgish one and I live in Luxembourg.But when I go through the steps which the website help says, after selecting the new coun...

  • Newbie
  • Dear Spotify Community, I would like to change country to Luxembourg from Germany, since the bank card I am using is a Luxembourgish one and I live in Luxembourg. But when I go through the step...
  • osornios
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Trouble - Please Help!

I made my account a long time ago with an email address I no longer use. Furthermore I don't like the username anymore, so I wanted to make a new account. Unfortunately, it was tied to my Facebook account and therefore also my main current email addr...

  • Newbie
  • I made my account a long time ago with an email address I no longer use. Furthermore I don't like the username anymore, so I wanted to make a new account. Unfortunately, it was tied to my Facebook ac...
  • Alejandro_C
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! Changing my Premium to Student without losing playlists

I have built up an impressive number of playlists on my premium account but have just found out I could be getting a student payment plan. I know I have to cancel my subscription and then remake a new one with the NUS details, but will I lose all my ...

  • Newbie
  • I have built up an impressive number of playlists on my premium account but have just found out I could be getting a student payment plan. I know I have to cancel my subscription and then remake a ne...
  • feelikeastrangr
  • Community Legend
  • 3065 Views
  • 1 replies
  • 0 likes
  • 3065 Views
  • 1 replies
  • 0 likes

Saying different region so can't join?

I have been sent the link to use the family account but it is saying we are not in the same region. We have checked the iCloud settings and we are both set to the UK. Any suggestions?

  • Newbie
  • I have been sent the link to use the family account but it is saying we are not in the same region. We have checked the iCloud settings and we are both set to the UK. Any suggestions?
  • osornios
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

app payment

Please can someone explain why I had to pay to download the Spotify app on my iPhone? It's supposed to be free but I was asked to go via iTunes & had to confirm my card details. I Have checked my spotify account which only says I'm on the free premiu...

  • Casual Listener
  • Please can someone explain why I had to pay to download the Spotify app on my iPhone? It's supposed to be free but I was asked to go via iTunes & had to confirm my card details.     I...
  • osornios
  • Spotify Star
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

Spotify Premium

Charged me an extra $5.00. How do I get a refund?

  • Newbie
  • Charged me an extra $5.00. How do I get a refund?
  • feelikeastrangr
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Giving Premium as a Gift?

Hi,I want to give some of my family members a year premium subscription for their birthdays but not sure how. I'm in Canada so the family plan and gift cards aren't options. Also, I don't know their account creditentials so I can't go in and add my c...

  • Newbie
  • Hi, I want to give some of my family members a year premium subscription for their birthdays but not sure how. I'm in Canada so the family plan and gift cards aren't options. Also, I don't know thei...
  • Alejandro_C
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Can't change country

I have been traveling all over and couldn't change my "home" country of Finland. Seem to be weird connections with where you are "living" according to Facebook. (I can't even re-set password when trying to log into Spotify with my email address and p...

  • Newbie
  • I have been traveling all over and couldn't change my "home" country of Finland. Seem to be weird connections with where you are "living" according to Facebook. (I can't even re-set password when try...
  • Alejandro_C
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't Let Me Log On 'Abroad'

I live in Spain and just dowbloaded apotify again but it eefuses to let me in as it thinks I am 'abroad'. Well, no?

  • Newbie
  • I live in Spain and just dowbloaded apotify again but it eefuses to let me in as it thinks I am 'abroad'. Well, no?
  • Anyk17
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me Suscribo A Premium Con Oferta De PlayStation Pero Me Aparece En FRee

Buenas Noches, Busco Ayuda Pues Hace Una Hora apróximadamente Desinstale La aplicaión De Mi Androide, Al Volverla A Instalar me aparecia Una Oferta Para premium Con PlayStation, Al Pagar 1.5 USD Se Me Daban Dos Meses, Yo Ya Habia Echo Prueba Gratis A...

  • Newbie
  • Buenas Noches, Busco Ayuda Pues Hace Una Hora apróximadamente Desinstale La aplicaión De Mi Androide, Al Volverla A Instalar me aparecia Una Oferta Para premium Con PlayStation, Al Pagar 1.5 USD Se M...
  • Anyk17
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelled family premium abo after a minute. Will i still get charged?

Hey.. i just started a premium trial month and then saw subscription for families ..which i clicked to get more info. Unfortunately the info that we need to have the same address is after paying! We live on different places.. so i cancelled my abo st...

  • Newbie
  • Hey.. i just started a premium trial month and then saw subscription for families ..which i clicked to get more info. Unfortunately the info that we need to have the same address is after paying! We ...
  • Anyk17
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta

Tenho duas contas e a que eu quero logar o facebook nao esta dando certo, porque a que eu nao quero mais esta vinculada , e nao consigo excluir. Como resolvo esse problema?

  • Newbie
  • Tenho duas contas e a que eu quero logar o facebook nao esta dando certo, porque a que eu nao quero mais esta vinculada , e nao consigo excluir. Como resolvo esse problema?
  • Anyk17
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Password on windows app...Good password on Spotify Page..

Hey guys.... I had not had this problem before.... I reinstalled Spotify app because first, some songs that appear playable did not play on windows...but they play on my phone...cleared cache and reinstalled the app... now the app says I cant log in....

  • Casual Listener
  • Hey guys....   I had not had this problem before.... I reinstalled Spotify app because first, some songs that appear playable did not play on windows...but they play on my phone...cleared cach...
  • Anyk17
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta errada

Olá estou com um problema, quando vínculei meu email e senha do Facebook no Spotify apareceu a foto e o nome de outra pessoa no usuário do aplicativo e agora não sai mais a foto e o nome mesmo desconectando o usuário do Facebook no site do Spotify e ...

  • Newbie
  • Olá estou com um problema, quando vínculei meu email e senha do Facebook no Spotify apareceu a foto e o nome de outra pessoa no usuário do aplicativo e agora não sai mais a foto e o nome mesmo descon...
  • Anyk17
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ändra land

Jag har tidigare bott i Norge, men har nu flyttat tillbaka till Sverige.Jag ändrade då betalningen till ett svensk bankkort, så att min personliga information skulle ändras till att jag bor i Sverige. Igår skulle jag ordna Premium Family.När jag då ä...

  • Regular
  • Jag har tidigare bott i Norge, men har nu flyttat tillbaka till Sverige. Jag ändrade då betalningen till ett svensk bankkort, så att min personliga information skulle ändras till att jag b...
  • Anyk17
  • Spotify Star
  • 725 Views
  • 1 replies
  • 0 likes
  • Premium
  • 725 Views
  • 1 replies
  • 0 likes