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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9847 Views
  • 3 replies
  • 9 likes
  • Security
  • 9847 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492449 Views
  • 981 replies
  • 111 likes
  • Account
  • 492449 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213554 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213554 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122489 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122489 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify premium sur Playstation et Android

Bonjour, Je viens d'activer mon compte PREMIUM par l'intermédiaire de mon compte Playstation Network. Celà fonctionne sur ma PS4. Par contre, quand je me connecte avec ce même compte avec l'application Android Spotify sur mon mobile, je ne suis pas e...

  • Newbie
  • Bonjour,   Je viens d'activer mon compte PREMIUM par l'intermédiaire de mon compte Playstation Network. Celà fonctionne sur ma PS4.   Par contre, quand je me connecte avec ce même compt...
  • Alejandro_C
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log in on app

Hi I'm having problems logging in on my app but I can log Inn on computer I log in with Facebook an it says Facebook error my problem is all my offline music is on app an av to WiFi to download again.... HelpLou

  • Newbie
  • Hi I'm having problems logging in on my app but I can log Inn on computer I log in with Facebook an it says Facebook error my problem is all my offline music is on app an av to WiFi to download again...
  • Alejandro_C
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Picture on Profile

My husband has a spotify account premium. He is not connected with Facebook. But there is something stranges: my profile picture of facebook is showing up in the account of my husband included my name. How is that possible?In settings I can not chang...

  • Newbie
  • My husband has a spotify account premium. He is not connected with Facebook. But there is something stranges: my profile picture of facebook is showing up in the account of my husband included my nam...
  • Alejandro_C
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Find Who I'm Following

Hi, I've browsed through old threads on the issue; none of the solution appears to be helpful. Anyway, I find that I'm unable to see who I'm follwing (artists/friends) both on Web, Desktop, or my Android phone. The list of 'following' simply isn't th...

  • Casual Listener
  • Hi, I've browsed through old threads on the issue; none of the solution appears to be helpful. Anyway, I find that I'm unable to see who I'm follwing (artists/friends) both on Web, Desktop, or my And...
  • Alejandro_C
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline songs deleted. Only 2 other devices.

Why? I am below the limit of three devices. This is the second time it has happened.Also I have mobile data usage turned off on my iPhone but Spotify uses my mobile data.Please fix these bugs.

  • Casual Listener
  • Why? I am below the limit of three devices. This is the second time it has happened. Also I have mobile data usage turned off on my iPhone but Spotify uses my mobile data. Please fix these bugs.
  • Alejandro_C
  • Spotify Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change subscription to family?

Hi, Right now I'm at the end of my promotion three month premium subscription,Just now spotify fail to charge me for the upcoming subscription,The problem is, I want to change from normal to premium for family.What should I do? Should I cancel my sub...

  • Newbie
  • Hi,   Right now I'm at the end of my promotion three month premium subscription, Just now spotify fail to charge me for the upcoming subscription, The problem is, I want to change ...
  • Alejandro_C
  • Spotify Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution My credit card is debiting 2 Spotify signatures

Hi Spotify, I would like to understand which accounts are debiting on my credit card, I am seeing on my credit card bill that you ae charging 2 signtures for spotify premium. Can you help me? Thanks.

  • Newbie
  • Hi Spotify,   I would like to understand which accounts are debiting on my credit card, I am seeing on my credit card bill that you ae charging 2 signtures for spotify premium. Can you help me...
  • Alejandro_C
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP

Me and my brother stay in different place but still in same country, like LA and las vegas. Can i join premium for family with my brother?

  • Newbie
  • Me and my brother stay in different place but still in same country, like LA and las vegas. Can i join premium for family with my brother?
  • Alejandro_C
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago anticipado en oxxo

Todos los meses pago en oxxo, pero siempre espero a que se vensa mi cuenta premium para volver a pagar.Este mes no quise que mi cuenta venciera ni esperar un dia para volver a poder escuchar mi musica asi que realice el pago un dia antes de que mi cu...

  • Newbie
  • Todos los meses pago en oxxo, pero siempre espero a que se vensa mi cuenta premium para volver a pagar. Este mes no quise que mi cuenta venciera ni esperar un dia para volver a poder escuchar mi mus...
  • Alejandro_C
  • Spotify Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution was not able to get 7 day trial

i have never had the app and i was offered the 7 day free trial but it was glitchy and it randomly excited me out of the app. im very dissapointed

  • Newbie
  • i have never had the app and i was offered the 7 day free trial but it was glitchy and it randomly excited me out of the app. im very dissapointed
  • Alejandro_C
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution free 30 days

Hey i have a quest.. I have creat a acound and now i want took the free days but is going not bevor i pay... Whats the problem? In the past it was not soHey ich hab ne frage hab mirn acountt gemacht und wollte den gratis monat mir holen doch das geht...

  • Newbie
  • Hey i have a quest.. I have creat a acound and now i want took the free days but is going not bevor i pay... Whats the problem? In the past it was not so Hey ich hab ne frage hab mirn acountt gema...
  • Alejandro_C
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Free
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium subscription gone wrong

I susbcribed to the family plan last month for only Php129/month. But after paying it today, my family subscription was gone and turned to be getting the premium as individual only. It is very disappointing because this is not what I thought I paid f...

  • Newbie
  • I susbcribed to the family plan last month for only Php129/month. But after paying it today, my family subscription was gone and turned to be getting the premium as individual only. It is very disapp...
  • Alejandro_C
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly wont update this week !

My discover weekly has not updated at all this week. I have tried logging in and out and its still stuck to last weeks. Here is the link to my discover weekly playlist:https://play.spotify.com/user/spotifydiscover/playlist/6j2dpmTYllfkTWhoAay7Rg Plea...

  • Newbie
  • My discover weekly has not updated at all this week. I have tried logging in and out and its still stuck to last weeks. Here is the link to my discover weekly playlist: https://play.spotify.com/user...
  • Alejandro_C
  • Spotify Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! I paid fot the student premium and i am still at the free version

Hi I made an account with my college e-mail. I paid with my debit card for the premium student discount. Then a formed appeared to verify that I am a student. I signed the form and the system couldn't verified. I am indeed a first semester student on...

  • Casual Listener
  • Hi I made an account with my college e-mail. I paid with my debit card for the premium student discount. Then a formed appeared to verify that I am a student. I signed the form and the system co...
  • Algee
  • Roadie
  • 423 Views
  • 3 replies
  • 0 likes
  • 423 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't log in, and I've lost access to my Email attached to my account

I've forgotten my spotify password and am unable to reset it because I'm unable to access my email account attatched to my Spotify premium account. Is there anyway i can attatch my account to my current Email?

  • Casual Listener
  • I've forgotten my spotify password and am unable to reset it because I'm unable to access my email account attatched to my Spotify premium account. Is there anyway i can attatch my account to my curr...
  • Alejandro_C
  • Spotify Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • Login
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice to start student premium.

I just started the student discount and when I entered my debit card information the first time I was charged but the premium did not start once I verified my student status I was then charged again.

  • Newbie
  • I just started the student discount and when I entered my debit card information the first time I was charged but the premium did not start once I verified my student status I was then charged again.
  • Alejandro_C
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Plan Familiar Premium

Me invitaron a formar parte de un pla familiar Premium , pero ya no quiero ser parte de esa subscripcion, como lo cancelo o doy de baja ?? Gracias

  • Visitor
  • Me invitaron a formar parte de un pla familiar Premium  , pero ya no quiero ser parte de esa subscripcion, como lo cancelo o doy de baja ?? Gracias 
  • osornios
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

logs in to PC and sonos but not android or iphone apps?

solved.login on computers was the email but only the username which was the email without the @....com of the email worked on the apps

  • Newbie
  • solved. login on computers was the email but only the username which was the email without the @....com of the email worked on the apps
  • jenniferkobylus
  • Newbie
  • 138 Views
  • 1 replies
  • 1 likes
  • Login
  • 138 Views
  • 1 replies
  • 1 likes

Superuser Contribution Logging into more then one device w/out facebook

How can u log into other devices that have the spotify app but dont have facebook to log into it? I have premium and other devices i want to losten to my music on but i can't log into with Facebook.. is there a way i can do this?

  • Newbie
  • How can u log into other devices that have the spotify app but dont have facebook to log into it? I have premium and other devices i want to losten to my music on but i can't log into with Facebook.....
  • Alejandro_C
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution use youtube

just stop this nonsense since i have not been able to log inif you travel it becomes worse change the country and your userfile is deletedso youtube is free

  • Visitor
  • just stop this nonsense since i have not been able to log in if you travel it becomes worse change the country and your userfile is deleted so youtube is free  
  • Alejandro_C
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes