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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335384 Views
  • 890 replies
  • 105 likes
  • Account
  • 335384 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147925 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147925 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86067 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86067 Views
  • 68 replies
  • 9 likes

Delete account

Hello, good customer since One year, I Would like to know if it was possible to unlock my email address Who is to associate my account facebook For May I delete my facebook account and recreate myself Rates on spotify with this same address .. Thank ...

  • Visitor
  • Hello, good customer since One year, I Would like to know if it was possible to unlock my email address Who is to associate my account facebook For May I delete my facebook account and recreate ...
  • Maxim
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi

I've been trying to subscribe to the 9 pesos 3 month promo here in spotify through mobile payment which is through Smart. I've been submitting my number for like 5 times already and it's been hours and I still haven't receive any pin code.

  • Newbie
  • I've been trying to subscribe to the 9 pesos 3 month promo here in spotify through mobile payment which is through Smart. I've been submitting my number for like 5 times already and it's been hours a...
  • Mara_F
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution No tengo servicio premium

Hola, el 2/8/16 me cobraron la mensualidad y en este momento tengo servicio free y perdí mis configuraciones de family, ayuda. Escribo por Twitter y sus agentes prefieren responder a los chistosos y no a los que pagamos.

  • Newbie
  • Hola, el 2/8/16 me cobraron la mensualidad y en este momento tengo servicio free y perdí mis configuraciones de family, ayuda. Escribo por Twitter y sus agentes prefieren responder a los chistosos y ...
  • Mara_F
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution No premium... no music? No bueno

I cancelled my premium for spotify, now I can't listen to my music. I got a notification that my payment didn't process. I double checked my credit card account(becuz I know I have more than enough to cover $9.99) I realized that putting in my credit...

  • Newbie
  • I cancelled my premium for spotify, now I can't listen to my music. I got a notification that my payment didn't process. I double checked my credit card account(becuz I know I have more than enough t...
  • Mara_F
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Problema de suscripción

He dado de alta la cuenta de Spotify premium porque me ofrecían 3 meses a 9.99.. he pagado con safecard y me pone que caduca el mes que viene :(... Aparte el mail asociado a mi cuenta no coincide con el mío, ppdrian contestarme a ? Gracias

  • Visitor
  • He dado de alta la cuenta de Spotify premium porque me ofrecían 3 meses a 9.99.. he pagado con safecard y me pone que caduca el mes que viene :(... Aparte el mail asociado a mi cuenta no coincide con...
  • OviiiOne
  • Community Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • Premium
  • 107 Views
  • 1 replies
  • 0 likes

Help

I'm a college student that has been paying the regular price to find out there was a student discount so I canceled my subscrition a month ago so I can renew it this month for the student price and I'm on the page that ask for my name and the college...

  • Newbie
  • I'm a college student that has been paying the regular price to find out there was a student discount so I canceled my subscrition a month ago so I can renew it this month for the student price and I...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Login via fb in browser delayed and doesn't go through

I've used spotify on my desktop most days for years. All of sudden, not sure what I did differently, when I login via fb it doesn't go through. It shows that it's thinking, but never completes. I can still login on my phone and have no problems, it's...

  • Newbie
  • I've used spotify on my desktop most days for years. All of sudden, not sure what I did differently, when I login via fb it doesn't go through. It shows that it's thinking, but never completes. I can...
  • Bearfootrecords
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Login
  • 163 Views
  • 1 replies
  • 0 likes

Unable to log in on any device

All of the sudden I'm unable to log into my premium account. It isn't linked to my Facebook and I can't access the email that I linked to my account. Maybe this is the reason why my account is unaccessable, as I haven't been able to use this email fo...

  • Newbie
  • All of the sudden I'm unable to log into my premium account. It isn't linked to my Facebook and I can't access the email that I linked to my account. Maybe this is the reason why my account is unacce...
  • Bearfootrecords
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 132 Views
  • 1 replies
  • 0 likes

Family Plan Issues

Hi, I subscribed 1 year family plan. But when I try to add my husband, the website ask to subscribe premium. What I need to do to solve this? thanks.

  • Newbie
  • Hi,    I subscribed 1 year family plan.  But when I try to add my husband, the website ask to subscribe premium.   What I need to do to solve this?   thanks.   ...
  • Bearfootrecords
  • Community Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • Premium
  • 115 Views
  • 1 replies
  • 0 likes

Premium subscription

Everytime i tried to upgrade to premium service i always get an error message ooops something went wrong. I was trying to upgrade via my mobile prepaid credits. Pls help if you were able to encounter something like this. Thanks

  • Newbie
  • Everytime i tried to upgrade to premium service i always get an error message ooops something went wrong. I was trying to upgrade via my mobile prepaid credits. Pls help if you were able to encounter...
  • Bearfootrecords
  • Community Legend
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount (USA) while studying abroad?

Hi,I'm currently a college student in the U.S. and have gotten the student discount from spotify in the past. However, I am studying abroad this year in Italy and before I arrived decided to end my discounted premium subscription. I now would like to...

  • Newbie
  • Hi, I'm currently a college student in the U.S. and have gotten the student discount from spotify in the past. However, I am studying abroad this year in Italy and before I arrived decided to end my...
  • Mara_F
  • Roadie
  • 826 Views
  • 1 replies
  • 0 likes
  • 826 Views
  • 1 replies
  • 0 likes

Re: Trouble with premium account

Hey @isaavalle Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login. After that, check the status of your subscription. If everything looks ok, logout of the app in your device, a...

  • Spotify Star
  • Spotify Star
  • Hey @isaavalle   Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.   After that, check the status of you...
  • isaavalle
  • Casual Listener
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

unable to cancel subscription, keep getting billed. 12 months and running.

under my account, then subscriptions tab. the only option i have is to stay premium? does anyone know how i can cancel this service?

  • Regular
  • under my account, then subscriptions tab.  the only option i have is to stay premium?  does anyone know how i can cancel this service?  
  • jq1212
  • Regular
  • 283 Views
  • 6 replies
  • 0 likes
  • Unlimited
  • 283 Views
  • 6 replies
  • 0 likes

i want to cancel my subcription

i sent an email but no reply and now i have been charged 9.99 again. can someone give me an email address that someone will reply to.

  • Casual Listener
  • i sent an email but no reply and now i have been charged 9.99 again. can someone give me an email address that someone will reply to.  
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 96 Views
  • 1 replies
  • 0 likes

I cancelled my subscription but it's charged

I cancelled my subscription on 24/08 but i got a payment charged into my account because the subscription. I started my free Premium month but I don't need by the moment so I cancelled the subscription on date but the payment is charged... why?? I wa...

  • Newbie
  •  I cancelled my subscription on 24/08 but i got a payment charged into my account because the subscription. I started my free Premium month but I don't need by the moment so I cancelled the subs...
  • Maxim
  • Spotify Star
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Subscription was not cancelled ?

Last sunday 21st August, I cancelled my Subscription.Goodbye for now!If it's all been a terrible mistake and you've changed your mind, click here to Resubscribe to Premium.If you'd like to come back to Premium any time in the future, just sign into y...

  • Newbie
  • Last sunday 21st August, I cancelled my Subscription. Goodbye for now! If it's all been a terrible mistake and you've changed your mind, click here to Resubscribe to Premium. If you'd like to com...
  • kbrooksc
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Charged Me way Too Much!!!!!!!!!!

I meant to cancel, and im looking at getting my money back, butyou also charged me almost 12$!! the price is supposed to be 9$ a month - can i get my money back and my premium account canceled, thank you.

  • Newbie
  • I meant to cancel, and im looking at getting my money back, butyou also charged me almost 12$!! the price is supposed to be 9$ a month - can i get my money back and my premium account canceled, thank...
  • kbrooksc
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Unable to apply for Student Discount

I am a college student, and i am trying to apply for the 5$ Student Discount.I have submitted a document that has proof i attend this univesirty, and the Uni E-mail.But Since a robot is reading the doocument they automatcially declined my proof. Does...

  • Newbie
  • I am a college student, and i am trying to apply for the 5$ Student Discount. I have submitted a document that has proof i attend this univesirty, and the Uni E-mail. But Since a robot is reading t...
  • kbrooksc
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

How to change my account?

I accidentally chose the common spotify account instead of the family one. Thats the one I wanted in the first place. Now I already confirmed the payment on my credit card for the entire year. Is there a way for me to cancel it?

  • Newbie
  • I accidentally chose the common spotify account instead of the family one. Thats the one I wanted in the first place. Now I already confirmed the payment on my credit card for the entire year. Is the...
  • kbrooksc
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes

Changing credit card

How to I change the credit card on my account?

  • Newbie
  • How to I change the credit card on my account?
  • kbrooksc
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 1 replies
  • 0 likes