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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294216 Views

529 replies

34 likes

Account
Free
  • 294216 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13754 Views

6 replies

11 likes

Security
  • 13754 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542277 Views

990 replies

115 likes

Account
  • 542277 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129791 Views

74 replies

12 likes

Account
Login
Premium
  • 129791 Views
  • 74 replies
  • 12 likes

Spotify Not Cancelling My Subscription

I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premium. I contacted the support staff, who said they ca...

Newbie

I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premi...

jdugando

Newbie

928 Views

5 replies

0 likes

  • 928 Views
  • 5 replies
  • 0 likes

No content after updating 20th september 2016

On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attached Screen Print. Any help?No content in Spotify

Roadie

On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attache...

er43

Roadie

310 Views

2 replies

0 likes

Other
  • 310 Views
  • 2 replies
  • 0 likes

gift card wrong country

Hi,I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here.I myself have a Dutch premium spotify account using it between Spain and Netherlands. Now in...

Casual Listener

Hi, I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here. I myself have a Dutch premium spotify...

Bittencourt

Spotify Star

276 Views

1 replies

0 likes

Other
  • 276 Views
  • 1 replies
  • 0 likes

sou premium e não consigo utilizar os recursos de premium

Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e entrei na minha conta, ja desinstalei o aplicativo ...

Newbie

Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e ...

Bittencourt

Spotify Star

1220 Views

1 replies

1 likes

  • 1220 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Log Out All Devices" not working

Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But thats all it did. Spotify on my iOS device, and my Des...

Casual Listener

Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But tha...

ccarlton96

Casual Listener

346 Views

2 replies

0 likes

Account
Login
Other
Security
  • 346 Views
  • 2 replies
  • 0 likes

Song not available in my country

Hello everyone While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any trick to listen to it again?

Newbie

Hello everyone   While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any ...

Bittencourt

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Solved!! Restore deleted song catalog

Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify have disappeared from my Songs list, with the exception...

Casual Listener

Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify&nbsp...

therov

Casual Listener

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

Family

Ik heb een Family abonnement genomen. Mijn dochter kon zonder problemen de uitnodiging accepteren en upgraden naar Premium Family. Mijn man heb ik eveneens een uitnodiging gestuurd. Hij krijgt die nergens te zien en kan dus NIET upgraden. Iemand een ...

Casual Listener

Ik heb een Family abonnement genomen. Mijn dochter kon zonder problemen de uitnodiging accepteren en upgraden naar Premium Family. Mijn man heb ik eveneens een uitnodiging gestuurd. Hij krijgt die ne...

pachel2801

Regular

683 Views

7 replies

0 likes

Premium
  • 683 Views
  • 7 replies
  • 0 likes

Premium account but downgraded encounters

Hi, I have premium account but when I've landed on Spotify.com (as a logged in user), it treats me like free member. (The premium offers etc.) Also I have issues about continuous play, when I listen to radio or album, it cuts the stream after 3-4 son...

Newbie

Hi,   I have premium account but when I've landed on Spotify.com (as a logged in user), it treats me like free member. (The premium offers etc.) Also I have issues about continuous play, when ...

Bearfootrecords

Community Legend

200 Views

1 replies

0 likes

Subscription
  • 200 Views
  • 1 replies
  • 0 likes

My account goes in another country is not and can not use family premium

My account goes like UK and really am from Costa Rica, I have Premium Family but because of this I can not add anyone because everyone has their accounts in Costa Rica and have been to change the form of payment and change the country there and add a...

Newbie

My account goes like UK and really am from Costa Rica, I have Premium Family but because of this I can not add anyone because everyone has their accounts in Costa Rica and have been to change the for...

Bearfootrecords

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Spotify Student Using Paypal

I've been using the 30 day free trial for premium and would like to sign up for the student discount. When I go to the page to sign up for the discount, it only gives me the option to pay with credit card. Is there a way to pay using Paypal because I...

Newbie

I've been using the 30 day free trial for premium and would like to sign up for the student discount. When I go to the page to sign up for the discount, it only gives me the option to pay with credit...

Bearfootrecords

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Forgot my username, password, and email to premium spotify

I cannot log on until I figure this out. Is there anyone I can contact who can help me figure out how to log in with my premium account?

Newbie

I cannot log on until I figure this out.  Is there anyone I can contact who can help me figure out how to log in with my premium account?

Bearfootrecords

Community Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Solved!! charged more than once

I bought the student for 4.99 and it shows on my bank statment 3 different times

Newbie

I bought the student for 4.99 and it shows on my bank statment 3 different times

pachel2801

Regular

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Ineligible for Student Discount?

When I tried to redeem the £4.99 student discount via Unidays, I received a message stating "It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium ...

Newbie

When I tried to redeem the £4.99 student discount via Unidays, I received a message stating "It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd ...

1123276863

Newbie

910 Views

2 replies

0 likes

Account
Premium
Subscription
  • 910 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playstation Music Sub

I just bought Playstation Music but can't link it to my Spotify account, either through their site or yours.It just forwards me to a site with a "please wait" loop.Can anyone help me? Thx!

Newbie

I just bought Playstation Music but can't link it to my Spotify account, either through their site or yours. It just forwards me to a site with a "please wait" loop. Can anyone help me?   Th...

MaryC1

Spotify Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Pagamento conta premiun mas ainda continua free

Olá fiz o Pagamento Referente a Três meses, ja recebi o e-mail de confirmção de Pagamento, mas AINDA continuo livre. Ja instalei Novamente o aplicativo, troquei uma Rede e continua o Problema.

Newbie

Olá fiz o Pagamento Referente a Três meses, ja recebi o e-mail de confirmção de Pagamento, mas AINDA continuo livre. Ja instalei Novamente o aplicativo, troquei uma Rede e continua o Problema.

panttinson

Newbie

333 Views

1 replies

2 likes

Premium
  • 333 Views
  • 1 replies
  • 2 likes

Solved!! Holiday Discount and Student Discount

Hello! I'm a student looking to get Spotify Premium. Is there any way I can sign up for the current holiday deal (3 months for $0.99) and then switch to the $4.99 a month student discount?

Casual Listener

Hello!   I'm a student looking to get Spotify Premium. Is there any way I can sign up for the current holiday deal (3 months for $0.99) and then switch to the $4.99 a month student discount?

Ash_91

Newbie

16233 Views

7 replies

0 likes

Premium
Subscription
  • 16233 Views
  • 7 replies
  • 0 likes

Automatic subscription

I noticed that the money had been withdrawn from my trading account for the subscription, but I'm not subscribed. 5 days have passed. Is there any way that the money back and cancel my subscription? I did not know that there is an automatic subscript...

Newbie

I noticed that the money had been withdrawn from my trading account for the subscription, but I'm not subscribed. 5 days have passed. Is there any way that the money back and cancel my subscript...

Maxim

Spotify Star

223 Views

1 replies

0 likes

Subscription
  • 223 Views
  • 1 replies
  • 0 likes