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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Hagersen
  • Casual Listener
  • 381469 Views
  • 917 replies
  • 107 likes
  • Account
  • 381469 Views
  • 917 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166066 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166066 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96816 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96816 Views
  • 68 replies
  • 10 likes

Superuser Contribution Premium account not working in mobile/ laptop app

My spotify account is not working correclty. I am premium user, payments are ok.Suddenly my account in app signed out: once tried to sign in, i found several problems.Changed the password and successfully able to sign in in web, but not in mobile app...

  • Newbie
  • My spotify account is not working correclty.  I am premium user, payments are ok. Suddenly my account in app signed out: once tried to sign in, i found several problems. Changed the password ...
  • Anyk17
  • Rising Star 1
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forced logout, can't log back in

Hi! I don't know if this has been an issue before but it's become a real problem for me (feel free to redirect me if the same issue HAS been answered already). Anyway, today I noticed that my other spotify account was suddenly logged out from all my ...

  • Visitor
  • Hi! I don't know if this has been an issue before but it's become a real problem for me (feel free to redirect me if the same issue HAS been answered already). Anyway, today I noticed that my other s...
  • Anyk17
  • Rising Star 1
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Reciept

Hi,My accounting needs the payment reciept for my Spotify. How do I set this up, so the reciept is send automatically to an email? - An is it possible to make an anual payment instead of every month?

  • Newbie
  • Hi, My accounting needs the payment reciept for my Spotify. How do I set this up, so the reciept is send automatically to an email? - An is it possible to make an anual payment instead of every mont...
  • Anyk17
  • Rising Star 1
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Changing Username / Account Name

Hello, I am looking to revise / change the Account Name associated with my Spotify Account - is this possible? If not, am I able to completely delete my account and create a new one using the same email, etc.?

  • Newbie
  • Hello,   I am looking to revise / change the Account Name associated with my Spotify Account - is this possible? If not, am I able to completely delete my account and create a new one using th...
  • Hubo
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! no me deja cambiar mi modo de pago

cambie de tarjeta de credito y estoy tratando de cambiar mis datos de pago y me sale el recuadro rojo no eh podido resolverlo llevo mas de un mes con mi problema y no he podido actualizar mi cuenta tendria que haber mas opciones y no entra a una comu...

  • Newbie
  • cambie de tarjeta de credito y estoy tratando de cambiar mis datos de pago y me sale el recuadro rojo no eh podido resolverlo llevo mas de un mes con mi problema y no he podido actualizar mi cuenta t...
  • jresendez13
  • Music Fan
  • 759 Views
  • 1 replies
  • 0 likes
  • 759 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify unable to save payment details or uses old payment details?

My payment/subscribtion has failed every month (on renewal date) since I got my new Visa card in February. Although the subscription page shows **** **** **** xxxx (x = last digits of my existing Visa card), which seems to be correct, I still need to...

  • Newbie
  • My payment/subscribtion has failed every month (on renewal date) since I got my new Visa card in February. Although the subscription page shows **** **** **** xxxx (x = last digits of my existing Vis...
  • Anyk17
  • Rising Star 1
  • 201 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile Payment

What is Mobile Payment? How does it charge me? I want premium but why do you make it difficult for me to get it? What happend to the normal way??

  • Visitor
  • What is Mobile Payment? How does it charge me? I want premium but why do you make it difficult for me to get it? What happend to the normal way??
  • Anyk17
  • Rising Star 1
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant delete facebook acount.

So i started my old spotifyaccount waaay back, and used my old email. that i dont use anymoore.and my new email is the same as my facebook acountbut spotify and facebook is linked together. so can someone explain how i can delete my existing spotify(...

  • Visitor
  • So i started my old spotifyaccount waaay back, and used my old email. that i dont use anymoore. and my new email is the same as my facebook acount but spotify and facebook is linked together. &nbs...
  • Anyk17
  • Rising Star 1
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot password, old email registered

Dear all, I've managed to forget my Spotify password, and I have an old, very old (hotmail) email registered which is no longer in use. I can still login on Spotify via facebook, but on my other devices where I do not, and do not wish to have faceboo...

  • Newbie
  • Dear all,   I've managed to forget my Spotify password, and I have an old, very old (hotmail) email registered which is no longer in use.   I can still login on Spotify via facebook, bu...
  • Anyk17
  • Rising Star 1
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Lost premium

Hi all, few days ago i found that i need to pay for Spotify family, bot didnt offer it. So i pressed cancel. And today i found that im no longer subscribed. Btw my subscription would end on 26th of September

  • Casual Listener
  • Hi all, few days ago i found that i need to pay for Spotify family, bot didnt offer it. So i pressed cancel. And today i found that im no longer subscribed. Btw my subscription would end on 26th of S...
  • kbrooksc
  • Community Legend
  • 216 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 216 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't LOGIN

I have reset my password twice. I have tried multible browsers (Chrome, Safari, Firefox) and I keep getting "Error code 3." It WILL work if I go through my SONOS account, but will not work if I'm just trying to log on online.

  • Newbie
  • I have reset my password twice. I have tried multible browsers (Chrome, Safari, Firefox) and I keep getting "Error code 3." It WILL work if I go through my SONOS account, but will not work if I'm jus...
  • Anyk17
  • Rising Star 1
  • 194 Views
  • 1 replies
  • 0 likes
  • Login
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded, gave my card details, but never got premium, and got charged.

I upgraded from "Free" Spotify to "Premium". I went through the steps, including providing my bank/card details. For some reason, I never got upgraded to Premium after this though, but my account said that it would switch over on the 27/8/2016, so I ...

  • Newbie
  • I upgraded from "Free" Spotify to "Premium". I went through the steps, including providing my bank/card details. For some reason, I never got upgraded to Premium after this though, but my account sai...
  • Anyk17
  • Rising Star 1
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice

I'm being charged twice for Spotify! One through apple on my credit card and one via PayPal on my bank account. I have checked back and this has been happening since the start of this year, possibly more- I can't access bank statements further back o...

  • Newbie
  • I'm being charged twice for Spotify! One through apple on my credit card and one via PayPal on my bank account. I have checked back and this has been happening since the start of this year, possibly ...
  • Anyk17
  • Rising Star 1
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Solved!! Suscripción premium 3 meses por 0,99€

Buenas tardes!Estoy intentando acceder a través del correo electrónico que Uds. me han mandado, para suscribirme a premium durante 3 meses por 0,99€, sin embargo, utilice el medio de pago que utilice se me intenta cobrar 9,99€ en lugar de los 0,99€ q...

  • Newbie
  • Buenas tardes! Estoy intentando acceder a través del correo electrónico que Uds. me han mandado, para suscribirme a premium durante 3 meses por 0,99€, sin embargo, utilice el medio de pago que utili...
  • Nika3
  • Newbie
  • 3788 Views
  • 6 replies
  • 1 likes
  • 3788 Views
  • 6 replies
  • 1 likes

Superuser Contribution Subscription Cancellation

You guys should really make it so that if someone cancels their Premium subscription on the same day that it renews they aren't charged for the next month... Or at least give them a refund. I understand if I were trying to cancel 1 or more days after...

  • Newbie
  • You guys should really make it so that if someone cancels their Premium subscription on the same day that it renews they aren't charged for the next month... Or at least give them a refund. I underst...
  • Anyk17
  • Rising Star 1
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get in to other account

Hi,I would like to get into my other account, but have forgotten the password. When I went online to reset the password, the link to reset it did not send to the email that I am sure it's hooked to, and I tried several times. I did what the website s...

  • Newbie
  • Hi, I would like to get into my other account, but have forgotten the password. When I went online to reset the password, the link to reset it did not send to the email that I am sure it's hooked to...
  • Anyk17
  • Rising Star 1
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution LIVING OVERSEAS

I moved from Australia to Singapore 1 year ago. Since then I've had nothing but issues with my spotify account. Every month or so it will kick me out and not let me sign back in AT ALL because "You're oveseas and you can only use psotify for 14 day a...

  • Newbie
  • I moved from Australia to Singapore 1 year ago. Since then I've had nothing but issues with my spotify account. Every month or so it will kick me out and not let me sign back in AT ALL because "...
  • Anyk17
  • Rising Star 1
  • 167 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO SE SI SE HIZO EL CARGO DE PREMIUM O NO

Hola acabo de hacer una compra de spotify premium y me aparecio un recuadro rojo diciendo que no me preocupara, que no se habia hecho el cargo, y que lo volviera a intentar, lo intente de nuevo y salio lo mismo, sin embargo en mi telefono aparecieron...

  • Newbie
  • Hola acabo de hacer una compra de spotify premium y me aparecio un recuadro rojo diciendo que no me preocupara, que no se habia hecho el cargo, y que lo volviera a intentar, lo intente de nuevo y sal...
  • Anyk17
  • Rising Star 1
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Link for NUS card isn't working

When I select NUS discount I get sent to the page for Unidays. I have tried directly accessing the nus page (...student/nus/) but that just sent me back to the /student page. Does this mean NUS is no longer working with spotify to get student discoun...

  • Newbie
  • When I select NUS discount I get sent to the page for Unidays. I have tried directly accessing the nus page (...student/nus/) but that just sent me back to the /student page. Does this mean NUS is no...
  • Anyk17
  • Rising Star 1
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes