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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4598 Views
  • 1 replies
  • 9 likes
  • Security
  • 4598 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465184 Views
  • 976 replies
  • 111 likes
  • Account
  • 465184 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205651 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205651 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113251 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113251 Views
  • 72 replies
  • 12 likes

Superuser Contribution Locked Account

So my account is locked and I would like to have it unlocked again is there any way to do that

  • Newbie
  • So my account is locked and I would like to have it unlocked again is there any way to do that
  • MaryS
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account seems to have been hacked?

I had a trial account and was waiting for my first premium payments to start, but have been unable to login today. I also have tried the password recovery link but haven't got an email. I believe my account has been hacked as I created a new free use...

  • Visitor
  • I had a trial account and was waiting for my first premium payments to start, but have been unable to login today. I also have tried the password recovery link but haven't got an email. I believe my ...
  • MaryS
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

COLLEGE STUDENT ACCOUNT

Currently paying $10 a month but a college student and want to switch to the college plan HOW DO I CHANGE IT TO $4 or who do i call that can help??

  • Newbie
  • Currently paying $10 a month but a college student and want to switch to the college plan HOW DO I CHANGE IT TO $4 or who do i call that can help??
  • Maxim
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Account blocked, how to contact spotify?

My father claimed back the payment for spotify premium because he didn't know what it was. I received an email that my account is now shut down. How can I contact spotify to get my account back, can I send you an email or call you? I can't login to s...

  • Newbie
  • My father claimed back the payment for spotify premium because he didn't know what it was. I received an email that my account is now shut down. How can I contact spotify to get my account back, can ...
  • KatesHere
  • Community Legend
  • 675 Views
  • 1 replies
  • 0 likes
  • 675 Views
  • 1 replies
  • 0 likes

Spotify took my money.. but didn't upgrade.

I entered my NUS card details and it said there was a problem... I tried a couple of times and gave up.. checked my bank and they have taken the money ok, but have not activated my Premium.. What is going on?

  • Casual Listener
  • I entered my NUS card details and it said there was a problem... I tried a couple of times and gave up.. checked my bank and they have taken the money ok, but have not activated my Premium.. What is ...
  • Bearfootrecords
  • Community Legend
  • 426 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 426 Views
  • 4 replies
  • 0 likes

No email comming when requesting family invite, or new password

My wie had a Spotify account where we lost the password but when we requesting New password via mail, se is not recieving Any mail. Now i purchasing a Premium Family but when I want to inviteret her via email, se is still not Getting Anny email!!! Th...

  • Newbie
  • My wie had a Spotify account where we lost the password  but when we requesting New password via mail, se is not recieving Any mail.   Now i purchasing a Premium Family but when I want to...
  • luske666
  • Casual Listener
  • 644 Views
  • 4 replies
  • 0 likes
  • Account
  • 644 Views
  • 4 replies
  • 0 likes

Vodafone spotify premium upgrade not working

I previously had spotify premium and it worked. I got an upgraded vodafone package with free spotify premiun. as instructed i cancelled my subscription, and followed vodafone link to get free spotify. Spotify account is now only standard and not prem...

  • Newbie
  • I previously had spotify premium and it worked.   I got an upgraded vodafone package with free spotify premiun.   as instructed i cancelled my subscription, and followed vodafone link t...
  • Maxim
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • Premium
  • 429 Views
  • 1 replies
  • 0 likes

Couldn't upgrade my account

Hi there,I had a premium account but I have been downgraded to free. I am unable to upgrade again. I get an error message that it is not possible to upgrade and that I should cancel my account and register again.My payment details had expired but I t...

  • Newbie
  • Hi there, I had a premium account but I have been downgraded to free. I am unable to upgrade again. I get an error message that it is not possible to upgrade and that I should cancel my account an...
  • Bearfootrecords
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Children living on two adresses

Can westin have spotify family?

  • Newbie
  • Can westin have spotify family?
  • Astame
  • Community Legend
  • 487 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 487 Views
  • 3 replies
  • 0 likes

Student credentials associated with another account?

Hello, I just created an account and i want to sign up for Spotify premium student,but i get a message saying my student credentials are already in use...? I have never had an account and I am very upset if someone is using my information and now I c...

  • Newbie
  • Hello, I just created an account and i want to sign up for Spotify premium student,but i get a message saying my student credentials are already in use...? I have never had an account and I am very u...
  • Bearfootrecords
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 481 Views
  • 1 replies
  • 0 likes

Technical Point of purchase Support?

I am unable to purchase premium. I have tried for 2-3 days to contact someone at Spotify about it through 1) email 2) twitter 3) this board. I have called Chase and they have assured me that the fault is with Spotify's system and that transactions ar...

  • Casual Listener
  • I am unable to purchase premium.     I have tried for 2-3 days to contact someone at Spotify about it through 1) email 2) twitter 3) this board.   I have called Chase and they have...
  • paleale123
  • Newbie
  • 821 Views
  • 4 replies
  • 0 likes
  • Payment
  • 821 Views
  • 4 replies
  • 0 likes

Account settings

I am studying abroad this semester in Japan. I need to change my country so I can use Spotify. I can't change my payment info because my credit card's billing address is in the United States.

  • Visitor
  • I am studying abroad this semester in Japan. I need to change my country so I can use Spotify. I can't change my payment info because my credit card's billing address is in the United States.
  • Bearfootrecords
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Login Data Trouble

Hello Guys, Before around 4 Months when there was the Summer Deal I made 2 Accounts with Spotify Premium but only use one of them and cancel my Subscription but on the other Account not and now I don't know the Login Details of the Account with Premi...

  • Newbie
  • Hello Guys,   Before around 4 Months when there was the Summer Deal I made 2 Accounts with Spotify Premium but only use one of them and cancel my Subscription but on the other Account not and ...
  • KatesHere
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double, payment

HelloSpotify is charging me for 99nok every month, and i can`t stop it.Can somebody please help me to stop this?I will start up spotify again, but not for double cost. Transaksjoner for JAN KETIL IMSLAND Beløp i NOKKortnummer, xxxxxxxxxxxxxxx27. aug ...

  • Visitor
  • Hello Spotify is charging me for 99nok every month, and i can`t stop it. Can somebody please help me to stop this? I will start up spotify again, but not for double cost.   Transaksjoner fo...
  • MaryS
  • Roadie
  • 379 Views
  • 3 replies
  • 0 likes
  • Account
  • 379 Views
  • 3 replies
  • 0 likes

Change country

Hi, I can't login to my account anymore.I need to change my location (before France and actually India), but whenever I want to modify it on the website, the only country that is proposed to me is France.How can I fix it ? Lil

  • Regular
  •   Hi,   I can't login to my account anymore. I need to change my location (before France and actually India), but whenever I want to modify it on the website, the only country that is p...
  • moumouunee
  • Regular
  • 302 Views
  • 6 replies
  • 0 likes
  • 302 Views
  • 6 replies
  • 0 likes

Switching from Premium to Family

I am considering switching to Family. However, the subscription for my Premium account was paid for today; if I transfer to Family, will I have to pay an additional £14.99 on top of the £9.99 I paid today? Many thanks for your help.

  • Newbie
  • I am considering switching to Family. However, the subscription for my Premium account was paid for today; if I transfer to Family, will I have to pay an additional £14.99 on top of the £9.99 I paid ...
  • Maxim
  • Spotify Star
  • 262 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 262 Views
  • 3 replies
  • 0 likes

Spotify Student

So I used to pay full price for Spotify premium, but now I'm a college student. I think I signed up for Spotify Student but im not sure if it went through. How do i check?

  • Newbie
  • So I used to pay full price for Spotify premium, but now I'm a college student. I think I signed up for Spotify Student but im not sure if it went through. How do i check?
  • Bearfootrecords
  • Community Legend
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Suscripción de 5 €

Hola, hasta hace un par de meses tenía una suscripción de 5 € al mes. La cancelé y ahora quiero renovarla de nuevo pero ya solo veo la Premium. En qué sección puedo volver a activarla?gracias

  • Newbie
  • Hola, hasta hace un par de meses tenía una suscripción de 5 € al mes. La cancelé y ahora quiero renovarla de nuevo pero ya solo veo la Premium. En qué sección puedo volver a activarla? gracias
  • jnmnl
  • Newbie
  • 255 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 255 Views
  • 2 replies
  • 0 likes

Had premium before, now it diseapeared.

I have had Premium for a long while. But now when I log in it is Free. I have paid it via another company before.

  • Casual Listener
  • I have had Premium for a long while. But now when I log in it is Free. I have paid it via another company before.
  • Bearfootrecords
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes