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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4442 Views
  • 0 replies
  • 9 likes
  • Security
  • 4442 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463512 Views
  • 974 replies
  • 110 likes
  • Account
  • 463512 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205115 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205115 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112906 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112906 Views
  • 72 replies
  • 12 likes

Unable to Login with Facebook

I attempt to log in and it gives me an error code 3. It directs me to Facebook and when I appempt to log in, it says invalid password. The password is correct. Please help

  • Casual Listener
  • I attempt to log in and it gives me an error code 3.  It directs me to Facebook and when I appempt to log in, it says invalid password.  The password is correct.  Please help 😕
  • iixxz
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

My songs undownloaded

My songs undownloaded twice in two days??...why

  • Newbie
  • My songs undownloaded twice in two days??...why
  • osornios
  • Spotify Star
  • 2917 Views
  • 1 replies
  • 1 likes
  • Other
  • 2917 Views
  • 1 replies
  • 1 likes

Superuser Contribution Need help restoring my account

Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Card nmr and more. Username: CarlUlvestenWanna change ...

  • Casual Listener
  • Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Car...
  • Alejandro_C
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

I purchased to gift subscription but didn't received the redeem code twice

Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that it was a failure in your system. how can I recover t...

  • Newbie
  • Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that i...
  • osornios
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 1 replies
  • 0 likes

I have my account premium, But I can't use it or delet it

Hi, I lived for a year in Orlando using my european mobile phone and an american sim card.I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my American account.Now I'm in Europe. My old phone is broken so I...

  • Newbie
  • Hi, I lived for a year in Orlando using my european mobile phone and an american sim card. I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my ...
  • osornios
  • Spotify Star
  • 1544 Views
  • 1 replies
  • 0 likes
  • Account
  • 1544 Views
  • 1 replies
  • 0 likes

Connected through a Rogers account

Just recently lost my subscripton login. Now when I login it says I need to Upgrade same username never had an issue till today about 20min ago called Rogers and they don't see and issue Login to my Rogers account gives me an option to Listen clicked...

  • Newbie
  • Just recently lost my subscripton login. Now when I login it says I need to Upgrade   same username  never had an issue till today about 20min ago called Rogers and they don't see and is...
  • osornios
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Start all over

I've have an really old account which I've shared with my wife and my kids. After all these years I can tell you that they don't share my taste for music I want to switch to a family account but before I do that I want to get rid of all kind of histo...

  • Newbie
  • I've have an really old account which I've shared with my wife and my kids. After all these years I can tell you that they don't share my taste for music 🙂   I want to switch to a family acco...
  • Alejandro_C
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in after 14 days in another country

I installed the app in the Netherlands. When I arrived to Poland after 14 days I couldn't log in. I'm trying to register but I can't. Removing and installing app doesn't work. Is there any solution for this?

  • Newbie
  • I installed the app in the Netherlands. When I arrived to Poland after 14 days I couldn't log in. I'm trying to register but I can't. Removing and installing app doesn't work. Is there any solution f...
  • Alejandro_C
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in

I recently changed phone but I can't get into my Spotify account but I'm being charged for it....I tried my email and password.. it say sign up for 30 day trial aswell...

  • Newbie
  • I recently changed phone but I can't get into my Spotify account but I'm being charged for it....I tried my email and password.. it say sign up for 30 day trial aswell...
  • Alejandro_C
  • Spotify Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Travelling on Spotify Family

I'm currently overseas and thinking of getting a Spotify family account.If I create the account before I return home, will I be able to add my family members?We all live at the same address usually, and I will be returning there after a month abroad....

  • Newbie
  • I'm currently overseas and thinking of getting a Spotify family account. If I create the account before I return home, will I be able to add my family members? We all live at the same address usual...
  • Alejandro_C
  • Spotify Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribing from Premium after Free month.

Why does it take 4 attempts to enter your password at the final verification request? Each time stating incorrect password. I did not type in an incorrect password I typed in the same password 4 times it was only on the 4th attempt that it allowed it...

  • Newbie
  • Why does it take 4 attempts to enter your password at the final verification request? Each time stating incorrect password. I did not type in an incorrect password I typed in the same password 4 time...
  • Alejandro_C
  • Spotify Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confirming Family Premium Subscription owner

Is there a way of confirming who your current Family Premium Subscription Owner is? I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an existing Family. As far as I'm aware I haven't been part of a ...

  • Casual Listener
  • Is there a way of confirming who your current Family Premium Subscription Owner is?   I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an ex...
  • Alejandro_C
  • Spotify Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution EXCLUIR CONTA

Boa noite!Possuo essa conta vinculada ao facebook e outra conta Premium, gostaria de excluir essa conta pois não consigo vincular a conta Premium ao facebook. Desde já agradeço.

  • Newbie
  • Boa noite! Possuo essa conta vinculada ao facebook e outra conta Premium, gostaria de excluir essa conta pois não consigo vincular a conta Premium ao facebook. Desde já agradeço.
  • Alejandro_C
  • Spotify Legend
  • 865 Views
  • 1 replies
  • 0 likes
  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Subscription] Voluntarily pay more to support artists

I've been paying for spotify for almost a year now and recently it won't let me pay for my subscription. I called my bank and I have enough funds and my card is working for online payments. Spotify still won't let me pay for it. Its been 4 days now

  • Newbie
  • I've been paying for spotify for almost a year now and recently it won't let me pay for my subscription. I called my bank and I have enough funds and my card is working for online payments. Spotify s...
  • Alejandro_C
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice without renew

I was supposed to renew my student subscription and i didnt and now i have an overdraft of $45 because i was charged by my bank because you all charged me $10 something which i was usually charged $5 something each month(fyi i only had $1 before you ...

  • Newbie
  • I was supposed to renew my student subscription and i didnt and now i have an overdraft of $45 because i was charged by my bank because you all charged me $10 something which i was usually charged $5...
  • Alejandro_C
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged 9.99 € a month rather than 9.99 € for 3 months as per promo

Hi. Last month I've activated the promotion for a 3 month subscription at 9.99 euro although I'm being charged 9.99 euro a Month!!!! I want to get my money back and this service extended until the end of November as I've legitimately complied to the ...

  • Newbie
  • Hi. Last month I've activated the promotion for a 3 month subscription at 9.99 euro although I'm being charged 9.99 euro a Month!!!! I want to get my money back and this service extended until the en...
  • Alejandro_C
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAGUEI E NADA DE PREMIUM

EFETUEI PAGAMENTO PLANO FAMILY NO CARTAO CONSTOU NA HORA COMO PAGO MAIS NAO RECEBI CONFIRMAÇAO DE PAGAMENTO NADA DE MUDAR MINHA CONTA PRA PREMIUM UM PESSIMO ATENDIMENTO POR NAO TER COMO ENTRAR EM CONTATO ESPERO QUE SEJA RESOLVIDO MEU PROBLEMA!!! EXTR...

  • Casual Listener
  • EFETUEI PAGAMENTO PLANO FAMILY NO CARTAO CONSTOU NA HORA COMO PAGO MAIS NAO RECEBI CONFIRMAÇAO DE PAGAMENTO NADA DE MUDAR MINHA CONTA PRA PREMIUM UM PESSIMO ATENDIMENTO POR NAO TER COMO ENTRAR EM CON...
  • Alejandro_C
  • Spotify Legend
  • 790 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 790 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daughter can't join my family plan

I started a family subscription & invited my kids. My account says my daughter is active, but when she tries to log in, it asks her for a payment.

  • Casual Listener
  • I started a family subscription & invited my kids.  My account says my daughter is active, but when she tries to log in, it asks her for a payment.
  • Alejandro_C
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription NOT Canceled!!

Cancele mi subscripcion a Premium y me salio un mensaje que se cancelaria hasta un mes despues, pero yo lo cancele un dia antes de que se renovará para evitar que se hiciera ese cargo al siguiente día. ¿Por qué no se canceló inmediatamente? ¿Y como h...

  • Newbie
  • Cancele mi subscripcion a Premium y me salio un mensaje que se cancelaria hasta un mes despues, pero yo lo cancele un dia antes de que se renovará para evitar que se hiciera ese cargo al siguiente dí...
  • Alejandro_C
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login problem premium account

I’ve tried to log in with my personal e-mail account for my Spotify premium account, but every time it said that I use a false password or username. But when I ask for a password reset with an email with my username and a link to reset your password ...

  • Newbie
  • I’ve tried to log in with my personal e-mail account for my Spotify premium account, but every time it said that I use a false password or username. But when I ask for a password reset with an email ...
  • Alejandro_C
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 258 Views
  • 1 replies
  • 0 likes