Accounts

How can you help me to transfer my current playlist to my new account?

I'm deactivating my facebook account which it links to my spotify. I would need someone from spotify to help me to transfer my current playlist to my new account. Please help

Superuser Contribution Unlink facebok to add to another account

I made a new account which is Premium and went to link it to my Facebook and then realized I had already made an account through facebook. I want to delete the free account that I had set up with my facebook so I can link it to my premium account. I ...

Can't use Spotifiy 30€ gift card.

Hello.When I want to get premium, I'm not able to choose "gift card " as payment option.Why?Regards.

Superuser Contribution Change Discover Weekly Album Picture

Hello! I've changed my Facebook picture multiple times over the past two months, but my album cover image has never changed. I created my account with Facebook, so I can't unlink and relink it like multiple people suggest. Is there any way to fix thi...

Superuser Contribution How do I get a student discount

How do I go about getting my student discount the website is not helpful at all

Superuser Contribution Won't let me cancel

Switched phone provider from fido to rogers, need to cancel current spotify in order to activate rogers account. Called fido and they said I've already cancelled it, but Spotify says the account is still up from Fido. Trying to activate on rogers kee...

Superuser Contribution Account Hacked

I just realized that my account has been compromised. They upgraded my account to the family version (no idea how long i've been paying for this) and authorized a bunch of users to use my account. I'm not sure what I need to do resecure my account. I...

Not renewing subscription

I have a premium subscription with spotify that's paid via iTunes on my iPhone. This month I have insufficient funds to complete the transaction (which isn't a first time occurance for me). When I opened the app after buying more iTunes money, it con...

PASSWORD CHANGE!!!!!!!

I wish there was a number I could just call and be done with my issue. Anyways, I have an account and I forgot my password and the form keeps expiring every single time I try to reset it. Can somebody help me!!!!!?

Ayuda!!

Hola, yo me hice una cuenta de spotify y es premium pero o podía acceder y luego me hize otra cuenta premium. Pero la primera cuenta premium no la puedo cancelar porque no me acuerdo el mail y la contraseña. Como puedo cancelarla?

Unsubscribed from Premium on iPhone, still charged

I signed up for a free 3-month trial for Spotify Premium on the app and it ended on August 12th. I unsubscribed from Premium on the same day, yet I still got charged $10.91. Why is that? Am I able to get my $10.91 refunded?

Premium subscription disappeared

I cannot figure out why my premium subscription has just disappeared. I have gone thru the steps listed on the other thread and it's just taking me in circles. I am due to be billed TOMORROW. If I am billed and this has not been resolved I will be ve...

I was charged twice as a student and as a normal premium

I was charged twice as a student and as a normal premium, I don't understand why but I have 2 charges in my account. Please I need help

Superuser Contribution Failed to verify me as student but still charged authorization fee

Alright guys so I'm a bit confused on this topic.I registered myself on sheerid with my name and college.I went to get spotify student and it said it couldnt verify me. I tried 4 different times to make sure I had all the spelling and details right.C...

Superuser Contribution Changing country will automatically update to a family account

Hi,I am trying to update my country from Australia to Finland. I have the normal premium account but once I get to the change country page there is no other option but to continue with a family account in Finland! This is really pissing me off becaus...

Superuser Contribution paid for premium , forgot password , account has wrong email

paid for premium , forgot password , account has wrong emailcan i get my account email address changedi cant retreive the password reset as the account has the wrong email addressand i cant change email without the passwordlogs in through facebook he...

Superuser Contribution I need to pay my Premium ASAP but won't be able to pay it till Thursday i don't wanna lost my acc...

Superuser Contribution Hola, necesito ayuda!

Buen día, mi problema es que ya tenía mi cuenta PREMIUM con el paquete familiar y de la nada ahora no tengo registrado ni mi tarjeta y me aparece que nunca eh tenido cuenta PREMIUM siendo que si y al par con los días de pago. Alguien sabe que puedo h...