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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88593 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757577 Views
18 replies
29 likes
HelloHow can i add my eleven years old boy to familypremium?
Hello How can i add my eleven years old boy to familypremium?
Spotify Star
348 Views
3 replies
0 likes
I was accepted into college and I've been paying the normal bill this whole time and I was wondering how I'd start paying the student rate?
I was accepted into college and I've been paying the normal bill this whole time and I was wondering how I'd start paying the student rate?
Spotify Star
423 Views
1 replies
0 likes
I paid for Spotify premium on my iPhone and got the reciept from Apple stating I had paid for it but my account is still labeled as free. I've deleted the app and installed it again and tried logging in and out but nothing worked. help me
I paid for Spotify premium on my iPhone and got the reciept from Apple stating I had paid for it but my account is still labeled as free. I've deleted the app and installed it again and tried logging...
Spotify Star
185 Views
1 replies
0 likes
Hi,Im trying to cancel my Premium for Family (Im admin, dont even remember subscribing for this program), so that I can join a another 'family'.I I cancelled my Premium subscription hoping this would also remove the family program. But its still ther...
Hi, Im trying to cancel my Premium for Family (Im admin, dont even remember subscribing for this program), so that I can join a another 'family'. I I cancelled my Premium subscription hoping this w...
Spotify Star
290 Views
1 replies
0 likes
I have registered my account with my facebook account. Now I wanted to get a device password and clicked the button to receive a link to set a account name and passwort. The message showed the right email adress but I never received an email.
I have registered my account with my facebook account. Now I wanted to get a device password and clicked the button to receive a link to set a account name and passwort. The message showed the right ...
Spotify Star
344 Views
3 replies
0 likes
I am outside the country I am registered, for vacations, so after 14 days I cannot listen to any more music. I tried to change the country, however it only appears the country I am registered. I cannot chose any other country in the edit mode. Is it ...
I am outside the country I am registered, for vacations, so after 14 days I cannot listen to any more music. I tried to change the country, however it only appears the country I am registered. I cann...
Spotify Star
541 Views
7 replies
0 likes
I've had Spotify for 3 months I'm paying £14.99 a month , but when I try to log in to app on my phone it just says you have already created an account . But it's not the trying to create account icon I am clicking on it is the login . I just want to ...
I've had Spotify for 3 months I'm paying £14.99 a month , but when I try to log in to app on my phone it just says you have already created an account . But it's not the trying to create account icon...
Spotify Star
209 Views
1 replies
0 likes
Hello, I recently upgraded to Premium family with the intent of adding my wife. As my wife was previously registered with spotify Denmark I couldnt add her as a member unless she changed her adress information. As a matter of fact, we are both living...
Hello, I recently upgraded to Premium family with the intent of adding my wife. As my wife was previously registered with spotify Denmark I couldnt add her as a member unless she chan...
Spotify Star
240 Views
1 replies
0 likes
I have premium on my laptop and phone and when i log into my spotify on my sisters phone (for her to use) it displays that premium is unavailable even though it works on my own phone and laptop, also when i logged into her phone my playlists did not ...
I have premium on my laptop and phone and when i log into my spotify on my sisters phone (for her to use) it displays that premium is unavailable even though it works on my own phone and laptop, also...
Spotify Star
286 Views
3 replies
0 likes
I deleted Facebook not knowing Spotify don't allow you to access that account if it was logged into via Facebook. Now I am being charged for an old account I no longer use, how do I cancel this subscription please? Wish Spotify were more helpful..
I deleted Facebook not knowing Spotify don't allow you to access that account if it was logged into via Facebook. Now I am being charged for an old account I no longer use, how do I cancel this subsc...
Spotify Star
232 Views
1 replies
0 likes
All of a suffen our family premium account stopped working. What do we have to do?
All of a suffen our family premium account stopped working. What do we have to do?
Spotify Star
150 Views
1 replies
0 likes
Will I still be charged?
Will I still be charged?
Spotify Star
164 Views
1 replies
0 likes
I've tried signing in through all my accounts, both Facebook and my normal account, I've deleted my app and reinstalled it, logged in and out, I've gotten a receipt from Apple saying my premium has been activated but it still says I'm a free member
I've tried signing in through all my accounts, both Facebook and my normal account, I've deleted my app and reinstalled it, logged in and out, I've gotten a receipt from Apple saying my premium has b...
Spotify Star
249 Views
1 replies
0 likes
Hi. My daughter, resident in US has bought me a premium subscription, but I am resident in UK. When I try to use the open, it fails as I am not in the country where it was purchased. How do I get over that please.
Hi. My daughter, resident in US has bought me a premium subscription, but I am resident in UK. When I try to use the open, it fails as I am not in the country where it was purchased. How do I g...
Spotify Star
451 Views
5 replies
0 likes
How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???
How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???
Spotify Star
163 Views
1 replies
0 likes
Hello, I had Spotify Premium linked to my old Facebook account that I now have deactivated. I have created a new Facebook and now my Spotify cant log back in. Can anyone help me with my dilemma?
Hello, I had Spotify Premium linked to my old Facebook account that I now have deactivated. I have created a new Facebook and now my Spotify cant log back in. Can anyone help me with my dilemma?
Casual Listener
221 Views
2 replies
0 likes
Here is the problem. My son signed up originaly using my email address. We just upgraded ot to the Family plan and when we sent out the invites we sent it to my wifes email and my email. No instructions were given, just to send the invite. When my wi...
Here is the problem. My son signed up originaly using my email address. We just upgraded ot to the Family plan and when we sent out the invites we sent it to my wifes email and my email. No instructi...
Newbie
225 Views
2 replies
0 likes
Hi, Im currently a student..have been enrolled in college for years and this is when I signed up with Spotify under the $4.99 student rate subscription but over the last months I just realized Spotify has been charging me the $9.99 rate...does the st...
Hi, Im currently a student..have been enrolled in college for years and this is when I signed up with Spotify under the $4.99 student rate subscription but over the last months I just realized Spotif...
Spotify Star
391 Views
5 replies
0 likes
i signed up for spotify premium a few years back in college and i've had the discount ever since (even though i graduated last year, i just totally forgot about it) and my credit card just expired. i'm trying to update my payment info, but when i do ...
i signed up for spotify premium a few years back in college and i've had the discount ever since (even though i graduated last year, i just totally forgot about it) and my credit card just expired. &...
Spotify Star
2284 Views
4 replies
0 likes
I also have a question about my premium not working. I've had Spotify about 9 months and never had an issue. Now all of a sudden it's telling me I have the free version when I most definitely have the premium. I've deleted and reopened the app, I've ...
I also have a question about my premium not working. I've had Spotify about 9 months and never had an issue. Now all of a sudden it's telling me I have the free version when I most definitely have th...
Spotify Star
248 Views
1 replies
0 likes
