Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88620 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757661 Views
18 replies
29 likes
Hi Simple situation:I live in Germany. I want to browse the US servers, because that's where I'm from. Paypal? German bank account, billing address is in Germany (obvious)Credit card? German bank account, billing address is in Germany (...) So now I'...
Hi Simple situation: I live in Germany. I want to browse the US servers, because that's where I'm from. Paypal? German bank account, billing address is in Germany (obvious) C...
Spotify Star
284 Views
1 replies
0 likes
Pls help me, i have been logged out of my spotify account and i have so many accounts already that i cannot remember any of my login detaios and i am paying for premium every month and i cannot access my account
Pls help me, i have been logged out of my spotify account and i have so many accounts already that i cannot remember any of my login detaios and i am paying for premium every month and i cannot acces...
Spotify Star
206 Views
2 replies
0 likes
Hi I just recently upgraded my account to premium. I made a mistake and paid for an individual premium account. Instead of family premium account. I don't have enough money in my account to pay for an additional subscription.Is there a way to refund ...
Hi I just recently upgraded my account to premium. I made a mistake and paid for an individual premium account. Instead of family premium account. I don't have enough money in my account to pay for a...
Spotify Star
302 Views
1 replies
0 likes
My dad made an account a couple of months ago and he thought that by just deleting the app would cancel his membership. He just realised that he has been carged for membership for he last couple months. The problem is that he doesn't remember the acc...
My dad made an account a couple of months ago and he thought that by just deleting the app would cancel his membership. He just realised that he has been carged for membership for he last couple mont...
Spotify Star
302 Views
3 replies
0 likes
Hola. Actualmente me suscribi a un plan con ETB quien brinda un año de licencia premium con spotifiy. Al intentar hacer el proceso de registro a traves de la pagina de etb no me permite terminar la activacion por lo que sigo teniendo el servicio free...
Hola. Actualmente me suscribi a un plan con ETB quien brinda un año de licencia premium con spotifiy. Al intentar hacer el proceso de registro a traves de la pagina de etb no me permite te...
Spotify Star
177 Views
1 replies
0 likes
Can I use my student premium plan on multpile devices or is it limited to one device
Can I use my student premium plan on multpile devices or is it limited to one device
Spotify Star
270 Views
1 replies
0 likes
My account & bank account has been charged $12.99 monthly & taking my money but I'm still on Spotify Free? why is this happening?
My account & bank account has been charged $12.99 monthly & taking my money but I'm still on Spotify Free? why is this happening?
Spotify Star
357 Views
3 replies
0 likes
I tried buying the Spotify premium membership for student but I couldn't verify that I was a student so it still charged me but did not give me premium. What do I do?
I tried buying the Spotify premium membership for student but I couldn't verify that I was a student so it still charged me but did not give me premium. What do I do?
Spotify Star
204 Views
1 replies
0 likes
I have spotify premium and it works on my iphone but then when I tried to log into my sisters phone the premium doesnt work. This is using the same account.
I have spotify premium and it works on my iphone but then when I tried to log into my sisters phone the premium doesnt work. This is using the same account.
Spotify Star
190 Views
1 replies
0 likes
Spotify Star
253 Views
1 replies
0 likes
My sister logged onto her account on my phone (using facebook) and now everytime I try and log in it just goes straight to her account (I log in with facebook too) even though only my facebook is open. I have deactivated my phone on her account (offl...
My sister logged onto her account on my phone (using facebook) and now everytime I try and log in it just goes straight to her account (I log in with facebook too) even though only my facebook is ope...
Visitor
435 Views
2 replies
0 likes
Hi!As the title reads I have two Community (forum) accounts, and I want to know if it is possible to merge them into a single one. About how I ended with two accounts is because some time ago, I requested a username change, so I created a new usernam...
Hi! As the title reads I have two Community (forum) accounts, and I want to know if it is possible to merge them into a single one. About how I ended with two accounts is because some tim...
Roadie
763 Views
4 replies
0 likes
I deleted my Facebook a few months ago and unfortunately I couldn't find out how to use Spotify without my Facebook account and had to cancel my Premium subscription and basically stop using Spotify entirely. It's been a few months and I really miss ...
I deleted my Facebook a few months ago and unfortunately I couldn't find out how to use Spotify without my Facebook account and had to cancel my Premium subscription and basically stop using Spotify ...
Roadie
221 Views
1 replies
0 likes
Hi, I updated a card on my profile and now have been charged £1? Why? Please help.I'm on the 3 month premium trial which expires in September 2016.
Hi, I updated a card on my profile and now have been charged £1? Why? Please help. I'm on the 3 month premium trial which expires in September 2016.
Roadie
177 Views
1 replies
0 likes
I have Spotify premium included in my mobile phone plan. I have just renewed the plan however now when I open Spotify it says my subscription has ended and am now using the free version. The phone is topped up with texts, data, minutes etc. working l...
I have Spotify premium included in my mobile phone plan. I have just renewed the plan however now when I open Spotify it says my subscription has ended and am now using the free version. The phone is...
Spotify Star
213 Views
1 replies
0 likes
Hi, as my Paypal Account has been hacked and I had to cancel my credit card therefore, I currently cannot pay my Spotify subscription. Are there any others ways in paying for my monthly premium account? Cheers,F.
Hi, as my Paypal Account has been hacked and I had to cancel my credit card therefore, I currently cannot pay my Spotify subscription. Are there any others ways in paying for my monthly prem...
Newbie
340 Views
2 replies
0 likes
Hi ! I have 2 accounts , one of them is logged in with my facebook and the other one is with one of my emails. I only use one and I want to connect my spotify account ( the one with my personal email )with FB but it wont allow me since is attached wi...
Hi ! I have 2 accounts , one of them is logged in with my facebook and the other one is with one of my emails. I only use one and I want to connect my spotify account ( the one with my personal email...
Composer
237 Views
1 replies
0 likes
Cada vez que checo mi perfil de spotify puede ver a mis artistas escuchados recientemente y uno de mis amigos que me sigue en spotify dice que el también los puede ver en mi perfil. Yo no quiero que sigan apareciendo, pero no sé que función modificar...
Cada vez que checo mi perfil de spotify puede ver a mis artistas escuchados recientemente y uno de mis amigos que me sigue en spotify dice que el también los puede ver en mi perfil. Yo no quiero que ...
Not applicable
60629 Views
4 replies
2 likes
So I have Spotify for Family subscription, and created both my kids with separate accounts, and logged them into the Spotify app on each of their android tablets.In the beginning them could both see our Spotify Connect enabled speakers. But now none ...
So I have Spotify for Family subscription, and created both my kids with separate accounts, and logged them into the Spotify app on each of their android tablets. In the beginning them could both se...
Casual Listener
1766 Views
3 replies
0 likes
