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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81593 Views

9 replies

2 likes

Account
Login
  • 81593 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656722 Views

13 replies

4 likes

Account
  • 656722 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737812 Views

18 replies

29 likes

  • 737812 Views
  • 18 replies
  • 29 likes

Family Usage

I want to know if the family members are using Spotify and how much? Is it possible to get stats on usage per Family Member?

Newbie

I want to know if the family members are using Spotify and how much?  Is it possible to get stats on usage per Family Member?

osornios

Spotify Star

2364 Views

1 replies

8 likes

  • 2364 Views
  • 1 replies
  • 8 likes

Ghost account

I used the free service years ago and had built a collection of favorite music and playlists....I stopped using the free service for a long time, then decided to buy the premium account. I ended up using my old account when activating my premium........

Newbie

I used the free service years ago and had built a collection of favorite music and playlists....I stopped using the free service for a long time, then decided to buy the premium account. I ended up u...

osornios

Spotify Star

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Not recognizing password on app

So the Spotify app on my iPhone is not recognizing my password, but my computer is. I've un downloaded and re downloaded the app and even tried changing my password, but to no avail. I know I'm trying the right password, but it won't work on the app....

Casual Listener

So the Spotify app on my iPhone is not recognizing my password, but my computer is. I've un downloaded and re downloaded the app and even tried changing my password, but to no avail. I know I'm tryin...

Sewethe

Casual Listener

356 Views

3 replies

0 likes

  • 356 Views
  • 3 replies
  • 0 likes

Cancelling my account temporarily

I have my Facebook currently hooked up to my spotify. I have premium. By unsubscribing to premium, all my playlists will still be accessible correct? I will just need wifi? I want to temporarily use the free version of spotify, because of finance pur...

Newbie

I have my Facebook currently hooked up to my spotify. I have premium. By unsubscribing to premium, all my playlists will still be accessible correct? I will just need wifi? I want to temporarily use ...

osornios

Spotify Star

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Pague por Safetypay y no puedo activar premium

Hace unas horas pague por safetypay para activar premium, donde debo poner el pin?

Casual Listener

Hace unas horas pague por safetypay para activar premium, donde debo poner el pin?

osornios

Spotify Star

1468 Views

3 replies

0 likes

Premium
  • 1468 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pagamento

Boa Noite Efetuei o pagamento da minha conta premium que possuo o mais de um ano, de modo continuo, e meu aplicativos ficam acusando falta de pagamento. Ao entrar no site, a mesma situação ocorre e ainda recebo convites para assinar o premium. Gostar...

Newbie

Boa Noite   Efetuei o pagamento da minha conta premium que possuo o mais de um ano, de modo continuo, e meu aplicativos ficam acusando falta de pagamento.  Ao entrar no site, a mesma sit...

Chrishelo28

Casual Listener

280 Views

2 replies

0 likes

Account
Premium
Subscription
  • 280 Views
  • 2 replies
  • 0 likes

Canceling account

Help! Someone is using my debit card to pay for their spotify account and its not me, I do not use Spotify. How do i cancel the payment for future and shut down that person spotify account? I recently just stop my debit account now i wanna see if i c...

Newbie

Help! Someone is using my debit card to pay for their spotify account and its not me, I do not use Spotify. How do i cancel the payment for future and shut down that person spotify account? I recentl...

osornios

Spotify Star

249 Views

1 replies

0 likes

Account
Subscription
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution WFUV Playlists

WFUV posts playlists for Spotify. When I click on them to play or add them to my playlists, it won't link, and I get the sign up page for Spotify. I am a premium subscriber. This happens on my pc. Any ideas how to resolve this?

Casual Listener

WFUV posts playlists for Spotify.  When I click on them to play or add them to my playlists, it won't link, and I get the sign up page for Spotify.  I am a premium subscriber. This happens ...

Mara_F

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Account

I have premium, but it won't let me listen to music without my data on or using wifi....

Newbie

I have premium, but it won't let me listen to music without my data on or using wifi....

osornios

Spotify Star

456 Views

5 replies

0 likes

  • 456 Views
  • 5 replies
  • 0 likes

Unable to log in with Facebook

Cannot log into desktop app. I use premium. App on my phone works fine and I can use Facebook's Spotify web browser.When I launch Spotify I click 'log in with facebook' as per usual. It launches my web browser and then the page it launches disappears...

Casual Listener

Cannot log into desktop app. I use premium. App on my phone works fine and I can use Facebook's Spotify web browser. When I launch Spotify I click 'log in with facebook' as per usual. It launches my...

k8ekat

Newbie

1000 Views

7 replies

0 likes

Account
Login
Premium
  • 1000 Views
  • 7 replies
  • 0 likes

Superuser Contribution PlayStation Music von Spotify trennen

Lieber "Mituser" der Community,Ich schildere zunächst mein Problem.Vor ca. einem Jahr kaufte ich mir eine PlayStation 4 welche ich natürlich (aus Freude da ich bemerkte das man die PlayStation im Gegensatz zu meiner Xbox One mit Spotify verbinden kan...

Newbie

Lieber "Mituser" der Community, Ich schildere zunächst mein Problem. Vor ca. einem Jahr kaufte ich mir eine PlayStation 4 welche ich natürlich (aus Freude da ich bemerkte das man die PlayStation im...

Mara_F

Roadie

1365 Views

1 replies

0 likes

  • 1365 Views
  • 1 replies
  • 0 likes

Paying twice a month

I recently noticed that I have been paying twice for Spotify for almost two years. Itunes has been charging me 12.99 a month and Spotify has been charging me 9.99 a month. How do I get money reimburced and should I contact Itunes or spotify?

Newbie

I recently noticed that I have been paying twice for Spotify for almost two years. Itunes has been charging me 12.99 a month and Spotify has been charging me 9.99 a month. How do I get money reimburc...

timmieschaap

Composer

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Cannot log in

spotify is not letting me log in on any of my devices. iphone, macbook air, all that.

Casual Listener

spotify is not letting me log in on any of my devices. iphone, macbook air, all that.

osornios

Spotify Star

257 Views

3 replies

0 likes

  • 257 Views
  • 3 replies
  • 0 likes

[Tutorial] Relink Spotify app to Facebook

A small tutorial when Facebook says Spotify is already connected and Spotify says it isn't. Important!! You need to know your Spotify account details without your Facebook credentials. If you don't know these, please don't proceed with these steps. G...

Roadie

A small tutorial when Facebook says Spotify is already connected and Spotify says it isn't.   Important!! You need to know your Spotify account details without your Facebook credentials. If ...

1183 Views

0 replies

1 likes

Account
  • 1183 Views
  • 0 replies
  • 1 likes

Email no longer valid, cannot get in touch with Support

I am a Premium Subscriber and would like to change to the Student Discount as I am going back to school. In the process of doing so, I discovered my email attached to my account is no longer valid. To update the email, I was prompted to update my ema...

Newbie

I am a Premium Subscriber and would like to change to the Student Discount as I am going back to school.   In the process of doing so, I discovered my email attached to my account is no longer...

osornios

Spotify Star

948 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 948 Views
  • 1 replies
  • 0 likes

3rd time my account gets hacked

Hi, It's the 8th time my account gets hacked. I notice this because the songs change randomly to ridiculous ones, my playlists get erased etc. I am tired of changing my password. Can anyone explain me why this keeps happening. Is the only online serv...

Casual Listener

Hi,   It's the 8th time my account gets hacked. I notice this because the songs change randomly to ridiculous ones, my playlists get erased etc. I am tired of changing my password. Can an...

psikonetik

Casual Listener

322 Views

3 replies

0 likes

Account
Other
  • 322 Views
  • 3 replies
  • 0 likes

premium is not working

ı bought a itunes card today, made my account premium and ı paid for it but now it still looks free. I think it happened because ı didn't paid with credit card , ı paid it from iphone settings / subscription management.

Regular

ı bought a itunes card today, made my account premium and ı paid for it but now it still looks free. I think it happened because ı didn't paid with credit card , ı paid it from iphone settings / subs...

oykubeloz

Regular

492 Views

6 replies

0 likes

Account
Free
Premium
  • 492 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot connect facebook with account

I have tried several times to login to facebook through spotify. it lets me login to fb then takes me to a small window framing my facebook page with no options to connect to spotify. what do i do? the "CLICK HERE to allow to connect to facebook" but...

Newbie

I have tried several times to login to facebook through spotify.  it lets me login to fb then takes me to a small window framing my facebook page with no options to connect to spotify.  wha...

Mara_F

Roadie

233 Views

1 replies

0 likes

Account
  • 233 Views
  • 1 replies
  • 0 likes