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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398559 Views
  • 948 replies
  • 107 likes
  • Account
  • 398559 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171539 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171539 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99114 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99114 Views
  • 68 replies
  • 10 likes

Solved!! Premium for Family gone

Hi,I got a Premium for Family account and shared the links.It workt great untill I saw today that my account has been set back to free and my family members are gone.When I chose Premium for Family in my account it says that it has no premium for fam...

  • Casual Listener
  • Hi, I got a Premium for Family account and shared the links. It workt great untill I saw today that my account has been set back to free and my family members are gone. When I chose Premium for Fa...
  • osornios
  • Spotify Star
  • 944 Views
  • 3 replies
  • 0 likes
  • 944 Views
  • 3 replies
  • 0 likes

Spotify Family

Hey, I started an spotify family account. Everything works, in a few days the money will get booked off, but at my settings menu i cannot find an option to cancel the subscribtion if i want to in the future... It says i have spotify Free but when im ...

  • Casual Listener
  • Hey,   I started an spotify family account. Everything works, in a few days the money will get booked off, but at my settings menu i cannot find an option to cancel the subscribtion if i want ...
  • osornios
  • Spotify Star
  • 391 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 391 Views
  • 3 replies
  • 0 likes

Switching from Regular Premium to Student

I recently started paying for premium a few months ago and found out that students could recieve a special discount. I have followed the steps posted on the FAQ page, but every time I click "Upgrade" on this site: http://spotify.com/student , it just...

  • Casual Listener
  • I recently started paying for premium a few months ago and found out that students could recieve a special discount. I have followed the steps posted on the FAQ page, but every time I click "Upgrade"...
  • KatesHere
  • Community Legend
  • 1998 Views
  • 4 replies
  • 0 likes
  • 1998 Views
  • 4 replies
  • 0 likes

Resetting my password

Alrighty, So I have this account and my original account. I cant log into that account because I forgot the password. But when I go to reset the password, it comes up with a message saying "Sorry, your form has expired. Please try again." So... I tri...

  • Newbie
  • Alrighty, So I have this account and my original account. I cant log into that account because I forgot the password. But when I go to reset the password, it comes up with a message saying "Sorry, yo...
  • KatesHere
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Charging of unlimited plan from Paypal incorrectly reported as failing

I have "Spotify Unlimited" plan charging to my Paypal account. My spotify players report that charging to Paypal is failing. I see no reason for that as all is good with Paypal and credit card info. Also, I do see a see a charge to Spotify stated as ...

  • Newbie
  • I have  "Spotify Unlimited" plan charging to my Paypal account.   My spotify players report that charging to Paypal is failing.   I see no reason for that as all is good with Paypa...
  • KatesHere
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Subscription
    Unlimited
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas para pago de Spotify y acceso a nueva cuenta en móvil

Hace unos dias, mi cuenta de Spotify premium, paso a ser free de un momento al otro. Luego de mucho dar vueltas me di cuenta que hay problemas con el pago, por la configuracion de mi region (el pais esta bien, pero el codigo postal, no es el mio, ni ...

  • Casual Listener
  • Hace unos dias, mi cuenta de Spotify premium, paso a ser free de un momento al otro.  Luego de mucho dar vueltas me di cuenta que hay problemas con el pago, por la configuracion de mi region (e...
  • PabloLazo
  • Casual Listener
  • 624 Views
  • 2 replies
  • 0 likes
  • 624 Views
  • 2 replies
  • 0 likes

I want to Cancel

I want to cancel my premium subscription, but I cannot find anywere to do so. I went to the subscription tab on my account and it just tells me what my subscription is.

  • Newbie
  • I want to cancel my premium subscription, but I cannot find anywere to do so. I went to the subscription tab on my account and it just tells me what my subscription is. 
  • nemhdaburka
  • Newbie
  • 208 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 208 Views
  • 2 replies
  • 0 likes

Unauthorized Charge

I haven't used my spotify account in over a year. I checked my mobile banking app today & saw that I was charged $9.99 for the premium. I didn't authrorize this transaction & would like a refund. I don't use spotify, so I'm not sure why I was charged...

  • Newbie
  • I haven't used my spotify account in over a year. I checked my mobile banking app today & saw that I was charged $9.99 for the premium. I didn't authrorize this transaction & would like a ref...
  • Maxim
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Want to join a different family account

So a few weeks ago I was experimenting with the family features, now my dad has purchased it. I cannot join the new one as it gives me the message:"Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the a...

  • Newbie
  • So a few weeks ago I was experimenting with the family features, now my dad has purchased it. I cannot join the new one as it gives me the message: "Sorry! You're already a member of this (or anothe...
  • Maxim
  • Spotify Star
  • 2474 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2474 Views
  • 1 replies
  • 0 likes

Can only use on 1 device

I have spotify premium but it only lets me listen to one device at a time. How can i listen to music on 2 devices at once?

  • Newbie
  • I have spotify premium but it only lets me listen to one device at a time. How can i listen to music on 2 devices at once?
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Premium
  • 246 Views
  • 1 replies
  • 0 likes

Payed for premium

My Spotify premium was supposed to end at 26-08-16, I also wanted to cancel my premium since it was expensive and didn't have that kind of money each month. However on 1-09-16 Spotify charged me €9,99, I cancelled my account on 26-09-16 so I do not u...

  • Newbie
  • My Spotify premium was supposed to end at 26-08-16, I also wanted to cancel my premium since it was expensive and didn't have that kind of money each month. However on 1-09-16 Spotify charged me €9,9...
  • kbrooksc
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Cant change payment options!

Hey everyone! I started to get messages like "your payment failed". So i oppend the spotify wep page to get a quick look what was wrong. Its said "we couldnt finalize the payment - change the payment method/credit card info". Then i pressed that butt...

  • Newbie
  • Hey everyone! I started to get messages like "your payment failed". So i oppend the spotify wep page to get a quick look what was wrong. Its said "we couldnt finalize the payment - change the payment...
  • kbrooksc
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 177 Views
  • 1 replies
  • 0 likes

Waiting too long for login help

I paid for premium over 1 hr. Ago,and tried to login and username field or box,cuts off the 1st. 2 letters of my username, I tried several times.I clicked on login problems and it kept going back to username box. S op I went to my email and emailed s...

  • Newbie
  • I paid for premium over 1 hr. Ago,and tried to login and username field or box,cuts off the 1st. 2 letters of my username, I tried several times.I clicked on login problems and it kept going back to ...
  • kbrooksc
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

payment, but without access to premium

Hi, guys!I'm Spotify user for over a year and, in the last three months, it has presented problems in payment. I paid the bill for three months, but the site does not appear the receipt. I need you to see it and URGENT! It's been three months that pa...

  • Newbie
  • Hi, guys! I'm Spotify user for over a year and, in the last three months, it has presented problems in payment. I paid the bill for three months, but the site does not appear the receipt. I nee...
  • kbrooksc
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

can't log in

hi guys, i've a problem, i was checking my music, when i was done i put my phone in my pocket.my phone did several things, set an other email, and log out. so i can't log in right now and if i try to recover my password ( or reset it) he doesn't send...

  • Newbie
  • hi guys,   i've a problem,   i was checking my music, when i was done i put my phone in my pocket. my phone did several things, set an other email, and log out.   so i can't log...
  • kbrooksc
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Premium Subscription Promotion advertisement

I saw an advertisement in Spofity saying that if I pay HKD4.9 I can update to premium for three months. I paid it and my credit card had been debited HKD4.9 immediately. A while after on the same day, did not know why my credit card had been debited ...

  • Newbie
  • I saw an advertisement in Spofity saying that if I pay HKD4.9 I can update to premium for three months.  I paid it and my credit card had been debited HKD4.9 immediately.  A while after on ...
  • kbrooksc
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Cannot Login

A couple days ago Spotify logged me out of all of my devices. It started showing me error code 404, telling me my login had failed. I have always logged in through Facebook and this is no longer working for me. I know my Facebook information is still...

  • Casual Listener
  • A couple days ago Spotify logged me out of all of my devices. It started showing me error code 404, telling me my login had failed. I have always logged in through Facebook and this is no longer work...
  • willsymons88
  • Casual Listener
  • 269 Views
  • 3 replies
  • 0 likes
  • Account
  • 269 Views
  • 3 replies
  • 0 likes

Student Discount

I was getting charged 4.99 a month since Im a student and just noticed after last month I started getting charge 9.99 a month how do I switch back to a student discount

  • Newbie
  • I was getting charged 4.99 a month since Im a student and just noticed after last month I started getting charge 9.99 a month how do I switch back to a student discount
  • kbrooksc
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Account

Hi there, I am using the premium account since a few month with my Mac in addition to my office iphone and everything went right. Because of the LTE connection and the songs Ihave already downloaded within spotify on this iphone for work, I prefer to...

  • Casual Listener
  • Hi there,   I am using the premium account since a few month with my Mac in addition to my office iphone and everything went right. Because of the LTE connection and the songs Ihave already do...
  • kbrooksc
  • Community Legend
  • 444 Views
  • 3 replies
  • 0 likes
  • Premium
  • 444 Views
  • 3 replies
  • 0 likes