Superuser Contribution o sea no entiendo

o sea quiero realizar el cargo a mi tarjeta de debito donde tengo fondos pero spotify me dice que no se puede. Ya hable a mi banco y me dijeron que es spotify porque mi tarjeta no esta bloqueada y tiene fondos. La verdad me gusta mucho spotify pero s...

• juanomar21
• Newbie
• o sea quiero realizar el cargo a mi tarjeta de debito donde tengo fondos pero spotify me dice que no se puede. Ya hable a mi banco y me dijeron que es spotify porque mi tarjeta no esta bloqueada y ti...
• 2016-09-03 2:52:52 AM
• 2016-09-13 2:07:07 AM
• Mara_F
• Roadie
• 165 Views
• 1 replies
• 0 likes

Superuser Contribution Used different email to create spotify and facebook but want to connect them

I recently made a spotify account and I used my newer email instead of my old email (which is the one connected to my facebook) and I wanted to connect the two but every time I try it just logs me out of my account (rad.iris) and it logs me into a di...

• irisanne
• Newbie
• I recently made a spotify account and I used my newer email instead of my old email (which is the one connected to my facebook) and I wanted to connect the two but every time I try it just logs me ou...
• 2016-09-12 4:55:31 AM
• 2016-09-13 2:04:46 AM
• Alejandro_C
• Spotify Legend
• 156 Views
• 1 replies
• 0 likes

Superuser Contribution Email not associated

I try to log into my account and it tells me that my user name or email is not associated with a Spotify account but when I go to sign up using the same email it says the email is taken. I really don't want to start my playlist over...

• Fo4ur2tw0enty
• Newbie
• I try to log into my account and it tells me that my user name or email is not associated with a Spotify account but when I go to sign up using the same email it says the email is taken. I really don...
• 2016-09-12 4:06:16 AM
• 2016-09-13 2:02:30 AM
• Alejandro_C
• Spotify Legend
• 220 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Help me

Minha conta no Spotify e cadastrada pelo meu e-mail [email address removed] Ao criar a conta cadastre meus dados como "fazer login pelo Facebook"E agora sempre que eu quiser usar o app Spotify tenho que manter ativado o meu perfil no FacebookGostaria...

• Fucxbernardo
• Newbie
• Minha conta no Spotify e cadastrada pelo meu e-mail [email address removed] Ao criar a conta cadastre meus dados como "fazer login pelo Facebook" E agora sempre que eu quiser usar o app Spotify...
• 2016-09-12 1:43:49 AM
• 2016-09-13 1:51:29 AM
• Alejandro_C
• Spotify Legend
• 201 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Dont remember password and a old email address

I dont remember my password on spotify, and the email address on spotify is old and dosent work anymore, so I cant reset my password through my email either. Is there anyway i can change the email, without the password. Or something like that.

• ingvildfs
• Newbie
• I dont remember my password on spotify, and the email address on spotify is old and dosent work anymore, so I cant reset my password through my email either. Is there anyway i can change the email, w...
• 2016-09-11 12:51:21 AM
• 2016-09-13 1:46:21 AM
• Alejandro_C
• Spotify Legend
• 493 Views
• 1 replies
• 0 likes
• Account
  Login

Superuser Contribution Switched from Premium to Family and lost Premium Functions

I recently upgraded my Premium account to a Family account in order to add a family member. The upgrade and addition of the family member went just fine, but something strange happened. My account can no longer switch to specific songs like it used t...

• carmen_1203
• Newbie
• I recently upgraded my Premium account to a Family account in order to add a family member.  The upgrade and addition of the family member went just fine, but something strange happened.  M...
• 2016-09-11 12:09:50 AM
• 2016-09-13 1:38:17 AM
• Alejandro_C
• Spotify Legend
• 242 Views
• 1 replies
• 0 likes

Superuser Contribution Being charged more than premium cost

Hi, I am being charged 14.99 rather than 11.99 as advertised on website for premium. How do I change this?

• Kath9
• Newbie
• Hi, I am being charged 14.99 rather than 11.99 as advertised on website for premium. How do I change this?
• 2016-09-11 6:50:24 PM
• 2016-09-13 1:30:58 AM
• Alejandro_C
• Spotify Legend
• 2689 Views
• 1 replies
• 0 likes
• Account
  Subscription

Superuser Contribution Student discount for students: still a student but it says no longer eligible

I still haven't graduated but have used the Spotify for students for a year. But I'm having trouble upgrading my account to Spotify student premium again.

• sidaneja
• Newbie
• I still haven't graduated but have used the Spotify for students for a year. But I'm having trouble upgrading my account to Spotify student premium again. 
• 2016-09-11 6:32:32 PM
• 2016-09-13 1:27:03 AM
• Alejandro_C
• Spotify Legend
• 185 Views
• 1 replies
• 0 likes

Superuser Contribution Link my fb and my spotify

I put de option Link fb to my spotify, but tell me. "Your fb account is already linked with other spotify. But that isn't true. What I can do?

• brian_lmarquez
• Newbie
• I put de option Link fb to my spotify, but tell me. "Your fb account is already linked with other spotify. But that isn't true. What I can do?
• 2016-09-11 4:58:29 PM
• 2016-09-13 1:23:17 AM
• Alejandro_C
• Spotify Legend
• 155 Views
• 1 replies
• 0 likes

Superuser Contribution Cuenta premiun

se me esta debitando de mi cuenta visa el servicio premiun sin embargo no logro tener conexión desde hace unos meses, reinicie los equipos y no tengo respuesta.ya no se que hacer.gracias.

• rodipalmier
• Newbie
• se me esta debitando de mi cuenta visa el servicio premiun sin embargo no logro tener conexión desde hace unos meses, reinicie los equipos y no tengo respuesta. ya no se que hacer. gracias.  
• 2016-09-11 4:58:25 PM
• 2016-09-13 1:21:31 AM
• Alejandro_C
• Spotify Legend
• 132 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Premium/troubleshooting

So I unsubscribed from Spotify Premium last month because I couldn't afford it. So I just today subscribed again. But it showed that error where you account is random letters and numbers. But my real account popped up. But it says I need internet and...

• Xdoomxstriderx
• Newbie
• So I unsubscribed from Spotify Premium last month because I couldn't afford it. So I just today subscribed again. But it showed that error where you account is random letters and numbers. But my real...
• 2016-09-11 4:53:49 PM
• 2016-09-13 1:18:57 AM
• Alejandro_C
• Spotify Legend
• 204 Views
• 1 replies
• 0 likes

Superuser Contribution spotify e playstation 3

Alguém sabe me ajudar, quero jogar no meu ps3 ouvindo música, mas o spotify desativa quando eu saio e vou pro jogar. Alguem aí pode me ajudar, não sei mais o que fazer

• caik_Br
• Newbie
• Alguém sabe me ajudar, quero jogar no meu ps3 ouvindo música, mas o spotify desativa quando eu saio e vou pro jogar. Alguem aí pode me ajudar, não sei mais o que fazer 😕
• 2016-09-11 4:07:26 PM
• 2016-09-13 1:09:43 AM
• Alejandro_C
• Spotify Legend
• 136 Views
• 1 replies
• 0 likes

Superuser Contribution no pasa mi tarjeta y necesito contactar DIRECTAMENTE con personal de la compañía que me atienda!...

• señorfunji
• Newbie
• 2016-09-11 3:55:33 PM
• 2016-09-13 1:03:47 AM
• Alejandro_C
• Spotify Legend
• 182 Views
• 1 replies
• 0 likes

Superuser Contribution Cannot cancel Premium account

Hi, We are Spotify Premium customers for quite some time (€9,99/month).Two weeks ago we extended our KPN mobile subscribtion, with a Spotify Premium subscription for €7,50/month. According to KPN, in order to use this new subscription, we had to canc...

• hbzdnf
• Newbie
• Hi,   We are Spotify Premium customers for quite some time (€9,99/month). Two weeks ago we extended our KPN mobile subscribtion, with a Spotify Premium subscription for €7,50/month.  Ac...
• 2016-09-11 3:15:17 PM
• 2016-09-12 12:45:20 AM
• Alejandro_C
• Spotify Legend
• 194 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution Guillermo tenista

Me pasa que hago todos los pasos bien hasta el ultimo para cancelar mi suscripcion premiun y me pone que la contraseña es incorrecta

• Guillermotenis
• Newbie
• Me pasa que hago todos los pasos bien hasta el ultimo para cancelar mi suscripcion premiun y me pone que la contraseña es incorrecta
• 2016-09-11 2:20:05 PM
• 2016-09-12 12:43:11 AM
• Alejandro_C
• Spotify Legend
• 141 Views
• 1 replies
• 0 likes

Superuser Contribution Lost username and account - plz help

I used to have a premium account but lost my email, dont remember my username and got a new phone, now Im using a free account since I forgot everything about the premium one.How can I get my account back? Is it possible to get it back using my credi...

• poncheluiza
• Newbie
• I used to have a premium account but lost my email, dont remember my username and got a new phone, now Im using a free account since I forgot everything about the premium one. How can I get my accou...
• 2016-09-11 7:48:39 AM
• 2016-09-12 12:40:15 AM
• Alejandro_C
• Spotify Legend
• 154 Views
• 1 replies
• 0 likes

Facebook Account

I had a facebook account. And my Spotify account was opening with this user name and the password. But i want to delete my facebook account but when i delete that i can't enter my spotify. How could i solve this problem. Can't i delete this facebook ...

• denzschubert
• Newbie
• I had a facebook account. And my Spotify account was opening with this user name and the password. But i want to delete my facebook account but when i delete that i can't enter my spotify. How could ...
• 2016-09-12 9:15:45 PM
• 2016-09-12 12:29:40 AM
• osornios
• Spotify Star
• 144 Views
• 1 replies
• 0 likes

It won't let me change my email!>?!>!!?!?!?!

I use spoify through my facebook and my facebook email is super old and i did go through facebook and change my email but on spotify it still shows the old email. And I just got charged today but I did cancel my account and I sent them a question but...

• cassdezzz1
• Newbie
• I use spoify through my facebook and my facebook email is super old and i did go through facebook and change my email but on spotify it still shows the old email. And I just got charged today but I d...
• 2016-09-12 10:37:31 PM
• 2016-09-12 12:10:11 AM
• osornios
• Spotify Star
• 605 Views
• 1 replies
• 0 likes

Subscription not working

Paid the $10, says it was taken from my account and even says I'm upgraded to premium online but not in the app (Yes it is the same account) starting to get a little p.o.'d

• Rileyywinsor
• Newbie
• Paid the $10, says it was taken from my account and even says I'm upgraded to premium online but not in the app (Yes it is the same account) starting to get a little p.o.'d
• 2016-09-12 10:42:16 PM
• 2016-09-12 12:07:44 AM
• osornios
• Spotify Star
• 137 Views
• 1 replies
• 0 likes

Hacked Account

Hi My account was hacked and my e-mail and password were changed. I can still login via my facebook but can't change any details and all forms on the spotify page directs me to sending me an e-mail; on the hacked adress ofcourse. Is there any way to ...

• lolboll2
• Casual Listener
• Hi   My account was hacked and my e-mail and password were changed. I can still login via my facebook but can't change any details and all forms on the spotify page directs me to sending me an...
• 2016-09-12 11:00:38 PM
• 2016-09-12 11:58:17 PM
• osornios
• Spotify Star
• 211 Views
• 3 replies
• 0 likes