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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88432 Views

9 replies

2 likes

Account
Login
  • 88432 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

746821 Views

13 replies

4 likes

Account
  • 746821 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757101 Views

18 replies

29 likes

  • 757101 Views
  • 18 replies
  • 29 likes

[Android][Other] Living in the same country

I am trying to add my daughter in my family plan. We are living at the same place. But she can't because it says the we are in different place.I was paying with PayPal so I changed to my credit card. Instead of it can't change my post code. Where 's ...

Newbie

I am trying to add my daughter in my family plan. We are living at the same place. But she can't because it says the we are in different place. I was paying with PayPal so I changed to my credit car...

osornios

Spotify Star

402 Views

1 replies

0 likes

Android
Other
  • 402 Views
  • 1 replies
  • 0 likes

How to find out what account that i have premium on

Hi, just saw on my bankhistory that im paying for premium but when i log in to my "main" email account its not premium. So is it anyway to find out which account im paying for ? i cant remeber any email or so. Im guessing that is a random account so ...

Newbie

Hi, just saw on my bankhistory that im paying for premium but when i log in to my "main" email account its not premium. So is it anyway to find out which account im paying for ? i cant remeber any em...

osornios

Spotify Star

2559 Views

1 replies

0 likes

Account
  • 2559 Views
  • 1 replies
  • 0 likes

UNABLE TO CHANGE COUNTRY CODE

IM UNABLE TO CHANGE THE COUNTRY CODE FROM USA. I LIVE IN GREECE NOT USA.SO UNALE OT UPGRADE ACCOUNT

Casual Listener

IM UNABLE TO CHANGE THE COUNTRY CODE FROM USA. I LIVE IN GREECE NOT USA.SO UNALE OT UPGRADE ACCOUNT

osornios

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

I subscribed with facebook but it's still free.

I subscribed with facebook but when I want to log in on my computer, the account isn't the same with the account in my iphone app.So the point is, I use the same way(my facebook) to log in but they are different accounts in my computer and phone, so ...

Newbie

I subscribed with facebook but when I want to log in on my computer, the account isn't the same with the account in my iphone app. So the point is, I use the same way(my facebook) to log in but they...

osornios

Spotify Star

451 Views

1 replies

0 likes

Account
Premium
Subscription
  • 451 Views
  • 1 replies
  • 0 likes

Change country settings / country not listed

Hi there, my my country is not listed in the country settings,so after 14 days I received the message I cannot use Spotify outside my country. is there a way to manually add my country? regardscee

Casual Listener

Hi there,   my my country is not listed in the country settings, so after 14 days I received the message I cannot use Spotify outside my country.   is there a way to manually add my co...

osornios

Spotify Star

2413 Views

8 replies

0 likes

Account
Free
  • 2413 Views
  • 8 replies
  • 0 likes

3333 track limit doesn't exist anymore?

Hey guys,since I use Spotify there has always been this terrible "3333-downloaded-tracks-limit".I have a playlist with ca. 3800 songs, and I think its fully downloaded. Am I the only one? Or will the activate the limit in the next update again?

Newbie

Hey guys, since I use Spotify there has always been this terrible "3333-downloaded-tracks-limit". I have a playlist with ca. 3800 songs, and I think its fully downloaded. Am I the only one? Or will...

Bonsai

Roadie

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

student discount changed to normal without a notice

Hi team, I just saw today in my bank statement that 9.99€ instead of 4.99€ was charged. I went to UNIDAYS and apparently, they had trouble logging me in my university email. I tried again and it worked. The unfortunate part is that now I am charged e...

Casual Listener

Hi team,   I just saw today in my bank statement that 9.99€ instead of 4.99€ was charged. I went to UNIDAYS and apparently, they had trouble logging me in my university email. I tried again an...

r_jay

Casual Listener

227 Views

2 replies

0 likes

Login
Premium
Subscription
  • 227 Views
  • 2 replies
  • 0 likes

Superuser Contribution PROBLEMS WITH PAYMENT OF SUBSCRIPTION

Hi, I'm from Peru and I have problems with the charges made by spotify.I have attached a card bank Interbank, where I performed a charge of 18.53 PEN 16.90 PEN when it should be according to the terms and conditions of Spotify.If someone has happened...

Casual Listener

Hi, I'm from Peru and I have problems with the charges made by spotify. I have attached a card bank Interbank, where I performed a charge of 18.53 PEN 16.90 PEN when it should be according to the te...

Alejandar

Spotify

466 Views

4 replies

0 likes

Subscription
  • 466 Views
  • 4 replies
  • 0 likes

Solved!! Adding a 2nd mobile device

Hi, i have Spotify premiun and i want to add a second cellphone on my account, How can i add it? ... Can i if i'm in Canada ?

Newbie

Hi, i have Spotify premiun and i want to add a second cellphone on my account, How can i add it? ... Can i if i'm in Canada ?

Spaceboy88

Roadie

2044 Views

1 replies

0 likes

  • 2044 Views
  • 1 replies
  • 0 likes

can't upgrade to spotify family

i want to upgrade to spotify family but when i cancelled my subscription with itunes it still said i couldn't make the change to my subscription

Newbie

i want to upgrade to spotify family but when i cancelled my subscription with itunes it still said i couldn't make the change to my subscription

greggyf

Roadie

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Problem Spotify Family

I've been a premium user for a long time and since two months I use spotify family.Now I'm suddenly a free user!I've got the receipt that my payment was done.Can please find the cause of this problem?

Newbie

I've been a premium user for a long time and since two months I use spotify family. Now I'm suddenly a free user! I've got the receipt that my payment was done. Can please find the cause of this p...

greggyf

Roadie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! My Account

I get Spotify as part of my phone package each month, I'm leaving the company next week but want to keep Spotify and upgrade to the family package. Can I keep my existing email to keep control of the account and can I keep all my saved albums & playl...

Casual Listener

I get Spotify as part of my phone package each month, I'm leaving the company next week but want to keep Spotify and upgrade to the family package. Can I keep my existing email to keep control of the...

Spaceboy88

Roadie

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Spotify Premium

Hi!!I'm thinking in getting spotify premium. I'm living in London, but I usually spend summer time in my country (Spain). I was wondering, if I will get any kind of problem with my premium subscription when changing the country (Spain to UK, UK to Sp...

Newbie

Hi!! I'm thinking in getting spotify premium. I'm living in London, but I usually spend summer time in my country (Spain). I was wondering, if I will get any kind of problem with my premium subscrip...

greggyf

Roadie

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

premium subscribtion

I paid for premium and It is still saying I am on free I am not able to listen to my music at all, I have no other accounts and I deleted the app then re downloaded it but nothing is working.

Casual Listener

I paid for premium and It is still saying I am on free I am not able to listen to my music at all, I have no other accounts and I deleted the app then re downloaded it but nothing is working.

Alexxg27

Casual Listener

844 Views

6 replies

0 likes

  • 844 Views
  • 6 replies
  • 0 likes

my account dont be started

hi, i need help with my family account, i pay and the bank send me a message with the charge and my family account is not aviable. Please help me.

Newbie

hi, i need help with my family account, i pay and the bank send me a message with the charge and my family account is not aviable. Please help me.

greggyf

Roadie

239 Views

1 replies

0 likes

Account
Premium
  • 239 Views
  • 1 replies
  • 0 likes

I can't login

Newbie

greggyf

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Lost my playlist

Hello! I switched from free spotify to premium and I lost all my music. What do I do?

Newbie

Hello!   I switched from free spotify to premium and I lost all my music. What do I do?

Maxim

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Premium heruntergeladen, jedoch nur auf MacBook verfügbar

Hallo zusammen, ich habe vorher über mein MacBook Spotify Premium heruntergeladen und auch gleich einige Playlists im offline Modus abgespeichert. Auf meinem iPhone jedoch sind keine Lieder im offline Modus verfügbar. Nun mein Frage, ob es auf dem iP...

Newbie

Hallo zusammen,   ich habe vorher über mein MacBook Spotify Premium heruntergeladen und auch gleich einige Playlists im offline Modus abgespeichert. Auf meinem iPhone jedoch sind keine Lieder ...

Maxim

Spotify Star

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Disconnect an unknown Spotify Acc from Facebook

Hi there,I try to connect my spotify account with Facebook, but there cames a failer notification "that the Facebook account I try to connect already is connected to another spotify account."I really don't know which account is connected to my FB acc...

Newbie

Hi there, I try to connect my spotify account with Facebook, but there cames a failer notification "that the Facebook account I try to connect already is connected to another spotify account." I ...

Maxim

Spotify Star

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes