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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354441 Views
  • 902 replies
  • 105 likes
  • Account
  • 354441 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152910 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152910 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88523 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88523 Views
  • 68 replies
  • 10 likes

Problem with payment

Today I tried to apply for the three months at 0.99 but as soon as I paid appeared an error message saying that I could not have it since I already had. The problem is that I know for sure that Spotify got my money because I got a message from the ba...

  • Newbie
  • Today I tried to apply for the three months at 0.99 but as soon as I paid appeared an error message saying that I could not have it since I already had. The problem is that I know for sure that Spoti...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Refund request

Hello, my demo period is over but I have been charged 9,99 euros.I don't want to contienue using Spotify and therefore would like a refund. Thank you

  • Newbie
  • Hello,   my demo period is over but I have been charged 9,99 euros. I don't want to contienue using Spotify and therefore would like a refund.   Thank you
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Changing from paying to phone plan

Hi I have previously been paying for Spotify and now it is part of my phone plan, does this mean now that automatically my credit card will stop being charged? Or will I need to do something for that to happen. Thanks!

  • Casual Listener
  • Hi I have previously been paying for Spotify and now it is part of my phone plan, does this mean now that automatically my credit card will stop being charged? Or will I need to do something for that...
  • osornios
  • Spotify Star
  • 169 Views
  • 3 replies
  • 0 likes
  • 169 Views
  • 3 replies
  • 0 likes

Keep getting charged and so frustrated!!

I cancelled my subscription months ago and I keep getting an email saying I'm being charged each month and I'm really frustrated cause there's no number to call or customer service email and I can't figure out how to make this stop. I log on and it s...

  • Newbie
  • I cancelled my subscription months ago and I keep getting an email saying I'm being charged each month and I'm really frustrated cause there's no number to call or customer service email and I can't ...
  • osornios
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Scannot redeem family invite code

I have gotten a code from my father but when trying to redeem I always get that something went wrong. Please help.

  • Newbie
  • I have gotten a code from my father but when trying to redeem I always get that something went wrong. Please help.
  • KatesHere
  • Community Legend
  • 1139 Views
  • 1 replies
  • 0 likes
  • 1139 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starting Family subscription - will I pay twice?

Hi! I have Spotify Premium but want to change to family membership. My £10 was paid yesterday but I want to upgrade today - will I have to loose a month payment or will I only be charged £5 fo upgrade for the first month? ( ie I paid £10 yesterday - ...

  • Regular
  • Hi! I have Spotify Premium but want to change to family membership. My £10 was paid yesterday but I want to upgrade today - will I have to loose a month payment or will I only be charged £5 fo upgrad...
  • kerryjay100
  • Regular
  • 11060 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 11060 Views
  • 8 replies
  • 0 likes

Superuser Contribution Discount Family Subscriptions!

Hola, buen diaTengo una duda acerca del plan familiar de spotify ¿Puedo pagar con tarjeta de debito?Solo me da la opcion de pagar con tarjeta de credito y no se si aplica. Gracias por el apoyo.

  • Newbie
  • Hola, buen dia Tengo una duda acerca del plan familiar de spotify ¿Puedo pagar con tarjeta de debito? Solo me da la opcion de pagar con tarjeta de credito y no se si aplica.   Gracias por el...
  • Alejandar
  • Spotify
  • 455 Views
  • 1 replies
  • 0 likes
  • Help
    Payment
  • 455 Views
  • 1 replies
  • 0 likes

2 or more artist w/ the same name on Spotify, 1 artist page shows up. how can we fix this issue?

I am an artist w/ music on Spotify. problem is there are 2 or more artist w/ the same "Artist Name" , only 1 "Artist Page" shows up. and my song is now listed incorrectly, how can we resolve this issue?

  • Casual Listener
  • I am an artist w/ music on Spotify. problem is there are 2 or more artist w/ the same "Artist Name" , only 1 "Artist Page" shows up. and my song is now listed incorrectly, how can we resolve thi...
  • chrisparkersmg
  • Casual Listener
  • 362 Views
  • 4 replies
  • 0 likes
  • 362 Views
  • 4 replies
  • 0 likes

I have Premium, stop asking me if I want Premium

I paid for Spotify Premium yet I keep getting full and half screen adds for me to get Premium. How can I stop the adds?

  • Newbie
  • I paid for Spotify Premium yet I keep getting full and half screen adds for me to get Premium. How can I stop the adds?
  • jonasherdegen
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

An old email on my old spotifyuser...

I've been using my girlfriends spotify the last several years. And recently I decided to expand her user to a familyuser so that we can have individual playlists. I connected to my old account through facebook, when I was experiencing problems loggin...

  • Newbie
  • I've been using my girlfriends spotify the last several years. And recently I decided to expand her user to a familyuser so that we can have individual playlists. I connected to my old account throug...
  • jonasherdegen
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Cant become premium

I want tô become premium, but everytime I enter my CPF, it says it's invalid. What can I do? This is very upseting.

  • Newbie
  • I want tô become premium, but everytime I enter my CPF, it says it's invalid. What can I do? This is very upseting.
  • kbrooksc
  • Community Legend
  • 201 Views
  • 4 replies
  • 0 likes
  • Premium
  • 201 Views
  • 4 replies
  • 0 likes

Solved!! Charged twice, on diffent cards

Hi I got a message that Spotify could not charge me because of some error.I checed my account, and for some reason it did not happen, even though my credit card was still there.I switched it out with another newer card so the premium subscription was...

  • Casual Listener
  • Hi   I got a message that Spotify could not charge me because of some error. I checed my account, and for some reason it did not happen, even though my credit card was still there. I switche...
  • kbrooksc
  • Community Legend
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Cancel premium

I cant remember my login details and i need to cancel my premium subscription, but when i try and change my password so i no my details its not changing asif i have another account, what can i do?

  • Newbie
  • I cant remember my login details and i need to cancel my premium subscription, but when i try and change my password so i no my details its not changing asif i have another account, what can i do?
  • kbrooksc
  • Community Legend
  • 233 Views
  • 4 replies
  • 0 likes
  • 233 Views
  • 4 replies
  • 0 likes

Facebook deactivated, can't cancel Premium subscription.

I've seen some info about this but it seems to be relating to moving all of your spotify info BEFORE the deactivation of the facebook account. My facebook account has already been deactivated so I can't even log in to cancel my subscription payments ...

  • Casual Listener
  • I've seen some info about this but it seems to be relating to moving all of your spotify info BEFORE the deactivation of the facebook account. My facebook account has already been deactivated so...
  • marsmoxie
  • Casual Listener
  • 227 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 227 Views
  • 5 replies
  • 0 likes

Solved!! Facebook Based Account

My log on is based on my Facebook account but I want to log into Spotify on my WDTV, how do I find the right user/password to us? My Facebook user/password does not appear to work.

  • Gig Goer
  • My log on is based on my Facebook account but I want to log into Spotify on my WDTV, how do I find the right user/password to us? My Facebook user/password does not appear to work.
  • kbrooksc
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Spotify account deleted

I previously had Spotify Premium. I accidentally cancelled the credit card, so my subscription also ended. I then moved to Australia for studies and was locked out of my account. Now, when I try to log back into the account, Spotify says that the acc...

  • Newbie
  • I previously had Spotify Premium. I accidentally cancelled the credit card, so my subscription also ended. I then moved to Australia for studies and was locked out of my account. Now, when I try to l...
  • kbrooksc
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 161 Views
  • 1 replies
  • 0 likes

Solved!! How to get a refund from 1-year subscription?

I think I just subscribed twice. Because I clicked the Spotify Family subscription, then I availed the 1-year subscription option in the Spotify Family page. But I was surprised that the one year subscription is just for the Spotify Premium subscript...

  • Casual Listener
  • I think I just subscribed twice. Because I clicked the Spotify Family subscription, then I availed the 1-year subscription option in the Spotify Family page. But I was surprised that the one year sub...
  • kbrooksc
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 463 Views
  • 1 replies
  • 0 likes

Solved!! Payment

I bought Spotify yesterday and was charged $10 like I should have been, but when I checked my bank account today, I was charged another $5 from Spotify.

  • Newbie
  • I bought Spotify yesterday and was charged $10 like I should have been, but when I checked my bank account today, I was charged another $5 from Spotify.
  • kbrooksc
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Account disappeared

I'm getting an error code saying I'm entering an incorrect username or password. Unfortunately the email address I registered with was a university one which has now expired, so I can't reset my password, and there doesn't seem to be any way to log i...

  • Newbie
  • I'm getting an error code saying I'm entering an incorrect username or password. Unfortunately the email address I registered with was a university one which has now expired, so I can't reset my pass...
  • kbrooksc
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

I paid for premium but it's not working

Okay, so I'm a college student, so I signed up for the $4.99 charge a month, and I looked at my debt card and I was charged that. However, on my account it says that I don't have preimum??

  • Newbie
  • Okay, so I'm a college student, so I signed up for the $4.99 charge a month, and I looked at my debt card and I was charged that. However, on my account it says that I don't have preimum??
  • Nico
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes