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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

283939 Views

529 replies

34 likes

Account
Free
  • 283939 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13561 Views

6 replies

11 likes

Security
  • 13561 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539085 Views

990 replies

114 likes

Account
  • 539085 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129496 Views

74 replies

12 likes

Account
Login
Premium
  • 129496 Views
  • 74 replies
  • 12 likes

My songs undownloaded

My songs undownloaded twice in two days??...why

Newbie

My songs undownloaded twice in two days??...why

osornios

Spotify Star

2966 Views

1 replies

1 likes

Other
  • 2966 Views
  • 1 replies
  • 1 likes

Superuser Contribution Need help restoring my account

Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Card nmr and more. Username: CarlUlvestenWanna change ...

Casual Listener

Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Car...

Alejandro_C

Spotify Legend

219 Views

1 replies

0 likes

Account
Premium
Subscription
  • 219 Views
  • 1 replies
  • 0 likes

I purchased to gift subscription but didn't received the redeem code twice

Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that it was a failure in your system. how can I recover t...

Newbie

Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that i...

osornios

Spotify Star

228 Views

1 replies

0 likes

Subscription
  • 228 Views
  • 1 replies
  • 0 likes

I have my account premium, But I can't use it or delet it

Hi, I lived for a year in Orlando using my european mobile phone and an american sim card.I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my American account.Now I'm in Europe. My old phone is broken so I...

Newbie

Hi, I lived for a year in Orlando using my european mobile phone and an american sim card. I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my ...

osornios

Spotify Star

1724 Views

1 replies

0 likes

Account
  • 1724 Views
  • 1 replies
  • 0 likes

Connected through a Rogers account

Just recently lost my subscripton login. Now when I login it says I need to Upgrade same username never had an issue till today about 20min ago called Rogers and they don't see and issue Login to my Rogers account gives me an option to Listen clicked...

Newbie

Just recently lost my subscripton login. Now when I login it says I need to Upgrade   same username  never had an issue till today about 20min ago called Rogers and they don't see and is...

osornios

Spotify Star

185 Views

1 replies

0 likes

  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Start all over

I've have an really old account which I've shared with my wife and my kids. After all these years I can tell you that they don't share my taste for music I want to switch to a family account but before I do that I want to get rid of all kind of histo...

Newbie

I've have an really old account which I've shared with my wife and my kids. After all these years I can tell you that they don't share my taste for music 🙂   I want to switch to a family acco...

Alejandro_C

Spotify Legend

209 Views

1 replies

0 likes

Account
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in after 14 days in another country

I installed the app in the Netherlands. When I arrived to Poland after 14 days I couldn't log in. I'm trying to register but I can't. Removing and installing app doesn't work. Is there any solution for this?

Newbie

I installed the app in the Netherlands. When I arrived to Poland after 14 days I couldn't log in. I'm trying to register but I can't. Removing and installing app doesn't work. Is there any solution f...

Alejandro_C

Spotify Legend

198 Views

1 replies

0 likes

Account
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in

I recently changed phone but I can't get into my Spotify account but I'm being charged for it....I tried my email and password.. it say sign up for 30 day trial aswell...

Newbie

I recently changed phone but I can't get into my Spotify account but I'm being charged for it....I tried my email and password.. it say sign up for 30 day trial aswell...

Alejandro_C

Spotify Legend

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Travelling on Spotify Family

I'm currently overseas and thinking of getting a Spotify family account.If I create the account before I return home, will I be able to add my family members?We all live at the same address usually, and I will be returning there after a month abroad....

Newbie

I'm currently overseas and thinking of getting a Spotify family account. If I create the account before I return home, will I be able to add my family members? We all live at the same address usual...

Alejandro_C

Spotify Legend

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribing from Premium after Free month.

Why does it take 4 attempts to enter your password at the final verification request? Each time stating incorrect password. I did not type in an incorrect password I typed in the same password 4 times it was only on the 4th attempt that it allowed it...

Newbie

Why does it take 4 attempts to enter your password at the final verification request? Each time stating incorrect password. I did not type in an incorrect password I typed in the same password 4 time...

Alejandro_C

Spotify Legend

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confirming Family Premium Subscription owner

Is there a way of confirming who your current Family Premium Subscription Owner is? I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an existing Family. As far as I'm aware I haven't been part of a ...

Casual Listener

Is there a way of confirming who your current Family Premium Subscription Owner is?   I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an ex...

Alejandro_C

Spotify Legend

767 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution EXCLUIR CONTA

Boa noite!Possuo essa conta vinculada ao facebook e outra conta Premium, gostaria de excluir essa conta pois não consigo vincular a conta Premium ao facebook. Desde já agradeço.

Newbie

Boa noite! Possuo essa conta vinculada ao facebook e outra conta Premium, gostaria de excluir essa conta pois não consigo vincular a conta Premium ao facebook. Desde já agradeço.

Alejandro_C

Spotify Legend

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Subscription] Voluntarily pay more to support artists

I've been paying for spotify for almost a year now and recently it won't let me pay for my subscription. I called my bank and I have enough funds and my card is working for online payments. Spotify still won't let me pay for it. Its been 4 days now

Newbie

I've been paying for spotify for almost a year now and recently it won't let me pay for my subscription. I called my bank and I have enough funds and my card is working for online payments. Spotify s...

Alejandro_C

Spotify Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice without renew

I was supposed to renew my student subscription and i didnt and now i have an overdraft of $45 because i was charged by my bank because you all charged me $10 something which i was usually charged $5 something each month(fyi i only had $1 before you ...

Newbie

I was supposed to renew my student subscription and i didnt and now i have an overdraft of $45 because i was charged by my bank because you all charged me $10 something which i was usually charged $5...

Alejandro_C

Spotify Legend

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged 9.99 € a month rather than 9.99 € for 3 months as per promo

Hi. Last month I've activated the promotion for a 3 month subscription at 9.99 euro although I'm being charged 9.99 euro a Month!!!! I want to get my money back and this service extended until the end of November as I've legitimately complied to the ...

Newbie

Hi. Last month I've activated the promotion for a 3 month subscription at 9.99 euro although I'm being charged 9.99 euro a Month!!!! I want to get my money back and this service extended until the en...

Alejandro_C

Spotify Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAGUEI E NADA DE PREMIUM

EFETUEI PAGAMENTO PLANO FAMILY NO CARTAO CONSTOU NA HORA COMO PAGO MAIS NAO RECEBI CONFIRMAÇAO DE PAGAMENTO NADA DE MUDAR MINHA CONTA PRA PREMIUM UM PESSIMO ATENDIMENTO POR NAO TER COMO ENTRAR EM CONTATO ESPERO QUE SEJA RESOLVIDO MEU PROBLEMA!!! EXTR...

Casual Listener

EFETUEI PAGAMENTO PLANO FAMILY NO CARTAO CONSTOU NA HORA COMO PAGO MAIS NAO RECEBI CONFIRMAÇAO DE PAGAMENTO NADA DE MUDAR MINHA CONTA PRA PREMIUM UM PESSIMO ATENDIMENTO POR NAO TER COMO ENTRAR EM CON...

Alejandro_C

Spotify Legend

815 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 815 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daughter can't join my family plan

I started a family subscription & invited my kids. My account says my daughter is active, but when she tries to log in, it asks her for a payment.

Casual Listener

I started a family subscription & invited my kids.  My account says my daughter is active, but when she tries to log in, it asks her for a payment.

Alejandro_C

Spotify Legend

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription NOT Canceled!!

Cancele mi subscripcion a Premium y me salio un mensaje que se cancelaria hasta un mes despues, pero yo lo cancele un dia antes de que se renovará para evitar que se hiciera ese cargo al siguiente día. ¿Por qué no se canceló inmediatamente? ¿Y como h...

Newbie

Cancele mi subscripcion a Premium y me salio un mensaje que se cancelaria hasta un mes despues, pero yo lo cancele un dia antes de que se renovará para evitar que se hiciera ese cargo al siguiente dí...

Alejandro_C

Spotify Legend

297 Views

1 replies

0 likes

Account
Premium
Subscription
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login problem premium account

I’ve tried to log in with my personal e-mail account for my Spotify premium account, but every time it said that I use a false password or username. But when I ask for a password reset with an email with my username and a link to reset your password ...

Newbie

I’ve tried to log in with my personal e-mail account for my Spotify premium account, but every time it said that I use a false password or username. But when I ask for a password reset with an email ...

Alejandro_C

Spotify Legend

273 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 273 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Muy caro

me queria pasar a premium pero me dice que es en dolares. Yo soy de Argentina y si lo paso a la moneda local se van a 1000 pesos con eso me compro 6 cd originales x mes me parece una exageración

Newbie

me queria pasar a premium pero me dice que es en dolares. Yo soy de Argentina y si lo paso a la moneda local se van a 1000 pesos con eso me compro 6 cd originales x mes me parece una exageración &nb...

Alejandro_C

Spotify Legend

354 Views

1 replies

1 likes

Premium
Subscription
  • 354 Views
  • 1 replies
  • 1 likes