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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • carlosxn
  • Casual Listener
  • 262463 Views
  • 513 replies
  • 34 likes
  • Account
    Free
  • 262463 Views
  • 513 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13030 Views
  • 6 replies
  • 11 likes
  • Security
  • 13030 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529078 Views
  • 989 replies
  • 113 likes
  • Account
  • 529078 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128063 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128063 Views
  • 74 replies
  • 12 likes

Spotify Fraud

Hello. i check my credit card log every month, and last i checked, Itunes charged me 129,- NOK the 30 August 2016 for spotify Premium, and today i tried playing some music via my phone and it said " You have to update you paymant to play music " so i...

  • Newbie
  • Hello.    i check my credit card log every month, and last i checked, Itunes charged me 129,- NOK the 30 August 2016 for spotify Premium, and today i tried playing some music via my phone...
  • Maxim
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Unable to change country setting

Hi, anyone had this issue, i have moved countries and am unable to chagne my country setting. In subscriptions when i hit update detials, the country box is not editable. When i go to account to change my credit card details, it wont accept them beca...

  • Newbie
  • Hi, anyone had this issue, i have moved countries and am unable to chagne my country setting. In subscriptions when i hit update detials, the country box is not editable. When i go to account to chan...
  • ccsiki
  • Casual Listener
  • 449 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 449 Views
  • 3 replies
  • 1 likes

Can't share to Facebook

I've tried to share songs to my Facebook profile but once I try to link my Spotify with Facebook a message on the screen appears saying that my Facebook is already linked to another Spotify account which is not. Can anyone help please!!

  • Casual Listener
  • I've tried to share songs to my Facebook profile but once I try to link my Spotify with Facebook a message on the screen appears saying that my Facebook is already linked to another Spotify account w...
  • amybalcom
  • Casual Listener
  • 5902 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 5902 Views
  • 2 replies
  • 0 likes

Solved!! Using English version in non-english country

Hello, I am living in Greece but I am not a greek nor do I speak the language. When trying to manage my account, it keeps on showing me everything in Greek. Is there a way to bypass this? Thanks!

  • Casual Listener
  • Hello,   I am living in Greece but I am not a greek nor do I speak the language. When trying to manage my account, it keeps on showing me everything in Greek. Is there a way to bypass this?&nb...
  • timmieschaap
  • Composer
  • 1047 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 1047 Views
  • 4 replies
  • 0 likes

Vodafone Premium problem

I have recently changed my Vodafone account and received a Spotify premium subscription included in my contract. I did the activation, signed in via Facebook as usual and it seemed to work ok for a day but it now tells me I'm on a free subscription. ...

  • Newbie
  • I have recently changed my Vodafone account and received a Spotify premium subscription included in my contract. I did the activation, signed in via Facebook as usual and it seemed to work ok for a d...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Cancel subscription

I wanted to cancel my subscription in a week because I can't afford at the moment. I was just wondering what will happen to the playlist that I downloaded? Will it be delete?

  • Regular
  • I wanted to cancel my subscription in a week because I can't afford at the moment. I was just wondering what will happen to the playlist that I downloaded? Will it be delete?
  • Melodyrj
  • Casual Listener
  • 461 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 461 Views
  • 5 replies
  • 0 likes

Subscribed for a while, still asking to upgrade to premium

Hi there, I have subscribed spotify a while ago, but since i left using my android, i don´t seem to get the premium features anymore, as it always says to upgrade to premium.Hope someone can help me. Best regards,Ricardo

  • Casual Listener
  • Hi there,   I have subscribed spotify a while ago, but since i left using my android, i don´t seem to get the premium features anymore, as it always says to upgrade to premium. Hope someone c...
  • Maxim
  • Spotify Star
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

Can't change country

Hey, I was in Australia 6 months and changed into it in my profil. Now I'm back in Germany and I changed my payment access, but I can't change my country and I don't know why? Hope you can help meGreetings

  • Newbie
  • Hey, I was in Australia 6 months and changed into it in my profil. Now I'm back in Germany and I changed my payment access, but I can't change my country and I don't know why?   Hope you can h...
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

30 day free trial

I forgot all my accountBefore the trial i used my credit card for it, if i dont decline the offer will it start taking away my money in my credit cardP.s:newbie hereAnd sorry for bad english (:

  • Newbie
  • I forgot all my account Before the trial i used my credit card for it, if i dont decline the offer will it start taking away my money in my credit card P.s:newbie here And sorry for bad english ...
  • OviiiOne
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! no puedo reproducir esta canción spotify:track:3ArQMahNx3EhIsJ0DJ7VQz r

spotify:track:3ArQMahNx3EhIsJ0DJ7VQz Esta canción me aparece en spotify pero no se puede reproducir ¿alguien sabe cual es el motivo?

  • Newbie
  • spotify:track:3ArQMahNx3EhIsJ0DJ7VQz Esta canción me aparece en spotify pero no se puede reproducir ¿alguien sabe cual es el motivo?
  • OviiiOne
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento

Boa Noite Efetuei o pagamento da minha conta premium que possuo o mais de um ano, de modo continuo, e meu aplicativos ficam acusando falta de pagamento. Ao entrar no site, a mesma situação ocorre e ainda recebo convites para assinar o premium. Gostar...

  • Newbie
  • Boa Noite   Efetuei o pagamento da minha conta premium que possuo o mais de um ano, de modo continuo, e meu aplicativos ficam acusando falta de pagamento.  Ao entrar no site, a mesma sit...
  • Chrishelo28
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 242 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop App not recognizing Premium, certain songs "unavailable"

THIS IS A PROBLEM SOLELY WITH THE DESKTOP APPLICATION (WINDOWS)So I've had Spotify Premium for a long time, and I've used the desktop app on other computers before-- and never had a problem.I even use it on my iPhone, still no problems! But my work c...

  • Regular
  • THIS IS A PROBLEM SOLELY WITH THE DESKTOP APPLICATION (WINDOWS) So I've had Spotify Premium for a long time, and I've used the desktop app on other computers before-- and never had a problem. I e...
  • ABlinderman
  • Regular
  • 393 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 393 Views
  • 3 replies
  • 0 likes

Debitel Konto (T-Mobile) Verknüpfen

Ich habe bei Debitel die Spotify Option gebucht und alles durchlaufen.Nur der Premium Zugang wird nicht angezeigt.Wie verknüpfe ich mein Konto ( Debitel T-Online) mit dem Spotify Konto ?Handynummer und alle anderen Daten habe ich angegeben.... Leider...

  • Newbie
  • Ich habe bei Debitel die Spotify Option gebucht und alles durchlaufen. Nur der Premium Zugang wird nicht angezeigt. Wie verknüpfe ich mein Konto ( Debitel T-Online) mit dem Spotify Konto ? Handynu...
  • Maxim
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Cannot reset password

Hey, I forgot the password to my account (I am still logged in on this computer). When I try to reset the password I get an Email with a reset link. However, when I click that link I get forwarded to a page that says "Your password reset link is not ...

  • Regular
  • Hey, I forgot the password to my account (I am still logged in on this computer). When I try to reset the password I get an Email with a reset link. However, when I click that link I get forwarded to...
  • Jennybrook99
  • Newbie
  • 20557 Views
  • 14 replies
  • 0 likes
  • 20557 Views
  • 14 replies
  • 0 likes

Can't access account forgot username and password

Hi,My son has a spotify account which he does not remember the username or password. We now have a family account & are still being charged for the individual account. How can I cancel the account with cancelling the credit card authorisation?

  • Casual Listener
  • Hi, My son has a spotify account which he does not remember the username or password. We now have a family account & are still being charged for the individual account. How can I cancel the acco...
  • lukevespa
  • Regular
  • 666 Views
  • 3 replies
  • 0 likes
  • 666 Views
  • 3 replies
  • 0 likes

Spotify Username Change

We have a spotify premium account for our bar. But our bar name is changed. And I can't change our spotify account name(or username). Can you help us. Pleasee

  • Newbie
  • We have a spotify premium account for our bar. But our bar name is changed. And I can't change our spotify account name(or username). Can you help us. Pleasee 🙂
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Spotify family doesn't allow me to add family member

I started with Spotify family and it works ok for my 3 kids but it doe not allow my wife to become a member. First it says she is already a member (she isn't), then when trying to logon with her e-mail she is being told she has subscribed with Facebo...

  • Newbie
  • I started with Spotify family and it works ok for my 3 kids but it doe not allow my wife to become a member. First it says she is already a member (she isn't), then when trying to logon with her e-ma...
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Changing my country

I am trying to change my country to Israel and my IP address is Israel as well why can ti change my country?

  • Newbie
  • I am trying to change my country to Israel and my IP address is Israel as well why can ti change my country?
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Overseas Gift Cards

Does anyone know how to reedeem a gift card from a friend of mine in another country as Spotify insist that the token is invalid in my country ? Thanks

  • Newbie
  • Does anyone know how to reedeem a gift card from a friend of mine in another country as Spotify insist that the token is invalid in my country ?   Thanks
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Canceled Subscription

Back in April I canceled my premium subscription, however, I'm still being charged monthly. My account shows my subscription as being Free. I'm not able to do what Premium members can do, but I'm still paying for the service. Any advice?

  • Casual Listener
  • Back in April I canceled my premium subscription, however, I'm still being charged monthly. My account shows my subscription as being Free. I'm not able to do what Premium members can do, but I'm sti...
  • Maxim
  • Spotify Star
  • 297 Views
  • 4 replies
  • 0 likes
  • 297 Views
  • 4 replies
  • 0 likes