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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8626 Views
  • 1 replies
  • 9 likes
  • Security
  • 8626 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477144 Views
  • 979 replies
  • 111 likes
  • Account
  • 477144 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209618 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209618 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119643 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119643 Views
  • 72 replies
  • 12 likes

Superuser Contribution Have a subscription, but it still show free

I have a subscription for a while now, but it keeps saying free. Already followed the steps through the help option, but nothing seems to help(removing app, checking other accounts). The account which I am using also shows the montly invoices and fam...

  • Newbie
  • I have a subscription for a while now, but it keeps saying free. Already followed the steps through the help option, but nothing seems to help(removing app, checking other accounts). The account whic...
  • Anyk17
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 day offline limit extension?

Hi all,I know that the limit for listening offline is 30 days before the app needs to connect to the internet to send playback information and to check that the account is still active. However, as part of my PhD I'll be travelling to Antarctica for ...

  • Newbie
  • Hi all, I know that the limit for listening offline is 30 days before the app needs to connect to the internet to send playback information and to check that the account is still active.   Ho...
  • Anyk17
  • Spotify Star
  • 685 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 685 Views
  • 1 replies
  • 0 likes

Solved!! Como cambio mi nombre de usuario?

Hola ! Necesito cambiar mi nombre de usuario por uno nuevo y además, tengo un problema añadido, que es que el mail con el que me inscribí ya no existe. Alguna solución? Muchas gracias !!! Mi nuevo mail es

  • Casual Listener
  • Hola !   Necesito cambiar mi nombre de usuario por uno nuevo y además, tengo un problema añadido, que es que el mail con el que me inscribí ya no existe. Alguna solución?   Muchas g...
  • Susijc81
  • Newbie
  • 29448 Views
  • 6 replies
  • 4 likes
  • Account
  • 29448 Views
  • 6 replies
  • 4 likes

Team Speak 3 Musikbot with Spotify

I am the owner of an non comercial team speak 3 Server, and the users want to have a music channel, so i created an musikbot and now i have a question. Can i stream music from an spotify playlist with this bot 24/7 or is it forbitten to do that ?

  • Casual Listener
  • I am the owner of an non comercial team speak 3 Server, and the users want to have a music channel, so i created an musikbot and now i have a question.   Can i stream music from an spotify p...
  • RealTatica
  • Newbie
  • 9261 Views
  • 5 replies
  • 1 likes
  • 9261 Views
  • 5 replies
  • 1 likes

Abonnements

Hallo, ich habe eine Frage, mir wurde diesen Monat 9,99 € abgebucht, aber habe kein Premium mehr.Als ich mir wieder Premium holen wollte, habe ich alles ausgeführt und wurde dann wieder auf die vorherige Seite geschickt und der Vorgang wurde nicht ab...

  • Newbie
  • Hallo, ich habe eine Frage, mir wurde diesen Monat 9,99 € abgebucht, aber habe kein Premium mehr. Als ich mir wieder Premium holen wollte, habe ich alles ausgeführt und wurde dann wieder auf die vor...
  • jonasherdegen
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

switching student discount to new account

I recently deactivated my Facebook, so I sent a request to spotify to delete my account because i created it using my Facebook. I recently made a new account and i am trying to use my student credentials to get the discount off of the premium feature...

  • Newbie
  • I recently deactivated my Facebook, so I sent a request to spotify to delete my account because i created it using my Facebook. I recently made a new account and i am trying to use my student credent...
  • king_julian98
  • Casual Listener
  • 4589 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4589 Views
  • 4 replies
  • 0 likes

Premium account wo'nt change into a family account

I already had a premiun account when I was invited to join a family account. I joined on June 10th, but Spotify still charged me for the next two months for a regular premium account. In the spotify-app it also stated that I owned a premium account. ...

  • Casual Listener
  • I already had a premiun account when I was invited to join a family account. I joined on June 10th, but Spotify still charged me for the next two months for a regular premium account. In the spotify-...
  • amyroubos
  • Newbie
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Solved!! I've 'lost' my account

For some reason I Was logged out of my Spotify application and had to reset my password. Spotfiy seems to have taken me back to what looks like an old account and all information has disappeared - all playlists, starred list etc have gone and my acco...

  • Casual Listener
  • For some reason I Was logged out of my Spotify application and had to reset my password. Spotfiy seems to have  taken me back to what looks like an old account and  all  information ha...
  • aydodachillo
  • Casual Listener
  • 1572 Views
  • 8 replies
  • 0 likes
  • 1572 Views
  • 8 replies
  • 0 likes

Unable to use my Spotify Family while paying $14.99 monthly

I upgraded my account from Premium to Family and being charged $14.99 monthly for the last several months. However, I am not able to use spotify family or reach Spotify to refund me parcial charge. I keep getting this message. I would love to use my ...

  • Newbie
  • I upgraded my account from Premium to Family and being charged $14.99 monthly for the last several months.  However, I am not able to use spotify family or reach Spotify to refund me parcial cha...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Charged for premium and student??

I recently re-enrolled in Spotify premium, and attempted to enroll with the student discount. For whatever reason, it could not verify my school, so I went ahead and paid full price for premium, as I have had it before and I really enjoy the service....

  • Newbie
  • I recently re-enrolled in Spotify premium, and attempted to enroll with the student discount. For whatever reason, it could not verify my school, so I went ahead and paid full price for premium, as I...
  • osornios
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

spotify for family problem

Hello. I have changed my subscrition this morning. My wife cant connect with hist app (she wants to use spotify in his smartphone). A "subcuenta" cant use the app? is only for the windows version?

  • Newbie
  • Hello.   I have changed my subscrition this morning.   My wife cant connect with hist app (she wants to use spotify in his smartphone).   A "subcuenta" cant use the app? is only ...
  • osornios
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

cancelled payment, and now I can't log in

I've had spotify premium for three months, but after that I didn't know how to quit it. So I had to pay 9,99 and I still didn't know how to stop it, so I thougt that if I cancelled the payment it would automatically go back to free. Well it didn't an...

  • Newbie
  • I've had spotify premium for three months, but after that I didn't know how to quit it. So I had to pay 9,99 and I still didn't know how to stop it, so I thougt that if I cancelled the payment it wou...
  • osornios
  • Spotify Star
  • 1050 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 1050 Views
  • 1 replies
  • 0 likes

Premium account not working

My Premium Spotify account logged out and has given me the error 404 message when I try to log in for 1 week. Now, it will not allow me to re-upload the app and it's telling me my Facebook credentials aren't correct. I am extremely frustrated and I w...

  • Newbie
  • My Premium Spotify account logged out and has given me the error 404 message when I try to log in for 1 week. Now, it will not allow me to re-upload the app and it's telling me my Facebook credential...
  • osornios
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Premium
  • 183 Views
  • 1 replies
  • 0 likes

Locked out of Facebook = Locked out of Spotify Premium? So confused.

NOTE: This is not about the Spotify account I used to post this, but a secondary one I'm locked out of. You can't even use the community without being abel to log in?!?!I stupidly connected my Spotify premium account to a Facebook profile that requir...

  • Casual Listener
  • NOTE: This is not about the Spotify account I used to post this, but a secondary one I'm locked out of. You can't even use the community without being abel to log in?!?! I stupidly connected my Sp...
  • osornios
  • Spotify Star
  • 1823 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1823 Views
  • 3 replies
  • 0 likes

Don't have access to email used on account

A staff member who is no longer with our company created a user name and password and the company credit card is used to pay the premium. How do I contact spotify to change all contact information? Thank you

  • Newbie
  • A staff member who is no longer with our company created a user name and password and the company credit card is used to pay the premium.  How do I contact spotify to change all contact informat...
  • osornios
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Discount for annual subscription?

If the year long subscription is paid upfront, is there a discount?

  • Newbie
  • If the year long subscription is paid upfront, is there a discount?
  • osornios
  • Spotify Star
  • 5634 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 5634 Views
  • 1 replies
  • 0 likes

Device password feature not available anymore?

Hi all, So I have been trying for the past few days to get the e-mail link to set my device password (I have a Facebook linked account, but want to use Spotify on my Onkyo receiver, which doesn't accept the Facebook login). I sent an e-mail to Spotif...

  • Newbie
  • Hi all,   So I have been trying for the past few days to get the e-mail link to set my device password (I have a Facebook linked account, but want to use Spotify on my Onkyo receiver, which do...
  • ElfinGent
  • Newbie
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes

GETTING SCAMMED

Please help me! So was on the 99 cents three months trial and last month i suddenly was logged out of my account. This wasnt a problem until they started charging me 11.99 and i can't even access my account. I've tried all the log in problems but it ...

  • Visitor
  • Please help me! So was on the 99 cents three months trial and last month i suddenly was logged out of my account. This wasnt a problem until they started charging me 11.99 and i can't even access my ...
  • user-removed
  • Not applicable
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account could not be verified

I am a Grad student at Trevecca Nazerene University. Was going to upgrade from free to student. Could not verify my student status ? Please advise

  • Newbie
  • I am a Grad student at Trevecca Nazerene University. Was going to upgrade from free to student. Could not verify my student status ? Please advise
  • Alejandro_C
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 231 Views
  • 1 replies
  • 0 likes