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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82055 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657519 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738875 Views
18 replies
29 likes
my account is being charged once a month for spotify premium by i cant cancel the subscription says free how can i stop the charges and get my money refunded.
my account is being charged once a month for spotify premium by i cant cancel the subscription says free how can i stop the charges and get my money refunded.
Spotify Star
231 Views
1 replies
0 likes
Hi! The owner of the Premium for Family-account has lost his username/password.. How can we get it back? Help please!
Hi! The owner of the Premium for Family-account has lost his username/password.. How can we get it back? Help please!
Spotify Star
1829 Views
1 replies
0 likes
Hi everyone, Starting today I've noticed there was a new ToS that needed approval, so I went to agree on that and right after that it said I had the wrong user ID or password, now here's the weird part, I login through Facebook. I've tried everything...
Hi everyone, Starting today I've noticed there was a new ToS that needed approval, so I went to agree on that and right after that it said I had the wrong user ID or password, now here's t...
Spotify Legend
726 Views
2 replies
1 likes
My sister has made a family account which has premium, but when I try and click redeem on the family invite email, I keep getting: "Sorry! We cannot join you to Premium for Family since you have subscribed to Spotify Premium from another store (e.g. ...
My sister has made a family account which has premium, but when I try and click redeem on the family invite email, I keep getting: "Sorry! We cannot join you to Premium for Family sinc...
Spotify Star
505 Views
2 replies
0 likes
I hope i can explain this properly, I subscribed to the family plan and sent my wife the activation link. When she follwed the link to set up her account she tried logging in with facebook but she got an error saying she did not have an account linke...
I hope i can explain this properly, I subscribed to the family plan and sent my wife the activation link. When she follwed the link to set up her account she tried logging in with f...
Spotify Legend
324 Views
1 replies
0 likes
I'm being charged for premium but I am not receiving premium services! I logged out, logged in, and I'm still not receiving the services I pay for, you took money out my account today!! Please help me resolve this issue, and can I speak to a represen...
I'm being charged for premium but I am not receiving premium services! I logged out, logged in, and I'm still not receiving the services I pay for, you took money out my account today!! Please help m...
Spotify Star
328 Views
1 replies
0 likes
Please explain why I cannot add my kids to the family plan? I create tokens, and they click on them, then we get an error message that says "oops something went wrong. Try again" Well I have tried again numerous times and now need the solution from y...
Please explain why I cannot add my kids to the family plan? I create tokens, and they click on them, then we get an error message that says "oops something went wrong. Try again" Well I have tried ag...
Spotify Legend
405 Views
3 replies
1 likes
Hi all, i have an artist account set up and linked with my private facebook account. Is there a possibilty to delete or deactivate the shown picture of my private facebook account on spotify when i search for the artist name? Or do i have to setup a ...
Hi all, i have an artist account set up and linked with my private facebook account. Is there a possibilty to delete or deactivate the shown picture of my private facebook accoun...
Spotify Star
700 Views
2 replies
0 likes
I have a free trial spotify that ended yesterday. I thought it will end tomorrow. A text mesage told me that I was charged 129 pesos. I want to cancel it for I have a 3 month free premium with my cellphone plan and I eant to use it. Question is, if i...
I have a free trial spotify that ended yesterday. I thought it will end tomorrow. A text mesage told me that I was charged 129 pesos. I want to cancel it for I have a 3 month free premium with my cel...
Newbie
366 Views
4 replies
0 likes
Hi everyone! I have a premium account subscription, but when i try to access my account looks like free account. It doesnt change into premium account usage. İt looks like still free account. I applied every step for changing my status free to premiu...
Hi everyone! I have a premium account subscription, but when i try to access my account looks like free account. It doesnt change into premium account usage. İt looks like still free account. ...
Gig Goer
408 Views
1 replies
0 likes
Hello. Suddenly I´ve been automatically logged out of Spotify Premium and I ca...nt get back in. Since I am always getting logged in directly I have forgotten both userid and password. When I log in with facebook Spotify says that I do not have Premi...
Hello. Suddenly I´ve been automatically logged out of Spotify Premium and I ca...nt get back in. Since I am always getting logged in directly I have forgotten both userid and password. When I log in ...
Not applicable
288 Views
2 replies
0 likes
Been using premium for awhile in Malaysia and purchased a one year premium subscription. Recently moved to the UK and bought a new phone and new sim card and now when I sign into Spotify it says I have no premium, even though I had more than half a y...
Been using premium for awhile in Malaysia and purchased a one year premium subscription. Recently moved to the UK and bought a new phone and new sim card and now when I sign into Spotify it says I ha...
Spotify Legend
358 Views
1 replies
0 likes
Hi, when I'm trying to connect to spotify with my facebook account I've got the error: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your Spotify credentials. If you do not hav...
Hi, when I'm trying to connect to spotify with my facebook account I've got the error: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, pl...
Casual Listener
878 Views
3 replies
0 likes
Hi, i just joined spotify family but i didnt cancel my previous sub. Now im wondering if i'll get charged for my previous sub or not?
Hi, i just joined spotify family but i didnt cancel my previous sub. Now im wondering if i'll get charged for my previous sub or not?
Community Legend
48983 Views
5 replies
4 likes
As a high shool student am I eligible for the student discount? I have to pay for the membership myself so it would be great help!
As a high shool student am I eligible for the student discount? I have to pay for the membership myself so it would be great help!
Community Legend
245 Views
1 replies
0 likes
Hi everybody, I am using Spotify with my email address. Yesterday I loged in to Spotify with my facebook account accidentally. Now in my first account ( which is related my email address ) I couldn't link my facebook account because it is an another ...
Hi everybody, I am using Spotify with my email address. Yesterday I loged in to Spotify with my facebook account accidentally. Now in my first account ( which is related my em...
Community Legend
461 Views
1 replies
0 likes
I've been scouring the boards to find an answer to this one but not sure if it's quite specific, or may even be time-related. I originally linked my Spotify account to my Facebook account, but have since deactivated my Facebook account. I have tried ...
I've been scouring the boards to find an answer to this one but not sure if it's quite specific, or may even be time-related. I originally linked my Spotify account to my Facebook account, but have s...
Newbie
1790 Views
14 replies
0 likes
Community Legend
229 Views
1 replies
0 likes
Bom dia, prezados. É possível pagar o plano Spotify Premium Familiar em uma única vez ao invés de R$22.35 todo mês no cartão?Não achei essa opção ao tentar fazer a inscrição. Obrigado.
Bom dia, prezados. É possível pagar o plano Spotify Premium Familiar em uma única vez ao invés de R$22.35 todo mês no cartão? Não achei essa opção ao tentar fazer a inscrição. Obri...
Spotify Legend
545 Views
5 replies
0 likes
I'm trying to figure out how to make my actual name, instead of my user name, show on my Spotify account. I don't have a Facebook, so I can't link my account to Facebook and get my name that way. Is there some other way to put my name on my account?
I'm trying to figure out how to make my actual name, instead of my user name, show on my Spotify account. I don't have a Facebook, so I can't link my account to Facebook and get my name that wa...
Casual Listener
4533 Views
2 replies
1 likes
