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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I cancelled my Spotify Premium subscription quite some time ago, but going through my finances today (not doing this often) I noticed that I was just charged by Spotify. Doing a bit more digging, I found out that this has been going on for quite some...
Hi, I have had a spotify account for several years and have suddenly been logged out of it and now can't get back in with my normal username and password. I'm unable to submit a contact form as my login details do not work to allow me to access the f...
The other day as I was trying to use Spotify I was unable to log in to my account. When I reset the password I noticed that all of my playlists as well as all saved artists, albums, tracks etc also were missing. Is there anyway to revert my account t...
Hello, please tell me how to upgrade to premium for students at $4.99 per month. Thx in advance.
Hi, Looking for help. My wife has recently upgraded to premium, but seems to have two separate accounts: one which has our last 5 years of history and play lists (non-premium); the second which is premium but has no history. In addition the login det...
I logged into Spotify via my email (with premium) and got premium I logged out and logged Jo via Facebook (without) and now I have TWO accounts! One with premium and one without.But I want my Facebook tm have the premium. SPOTIFY can you please trans...
I just signed up and my freind had a 7 day free trial. I don't have a credit card and all it's giving me is the 30 day trial with a card number, does the shorter trial no longer exist and I it does can any one tell me how to get it please.
I was apparently signed into a email that wasn't my usual one and I pUT my credit card info on that email for premium. My phone was recently reset and I don't know the information for that account that I was signed into and I need to cancel it becaus...
Hi team, I've gone without notice from $11.99 inc gst to $12.34 inc gst AUD in the past two months. I'm also being charged foreign transaction fees of $6 plus it's saying I'm now with Britain Spotify. What's going on? I live in Australia. I can't fig...
From Sweden. Bought a new iPhone and when I changed telephone my whole Spotify account was empty. All playlists where gone. All saved music gone. And I was asked to upgrade to Premium, but that was what I had before, and payed for. What has happend? ...
I have a spotify account / which was registered in the UK when we lived there. We now live in Australia and I want to setup Family sharing on my account and Spotify wants to charge me in UK pounds rather than Australian dollars
I have just bought a new iphone 6S and tried to login to my Spotify account, but it won't let me. I get the message "Login failed You've already created an account with this email address".How do I get access to my Spotify list on my new phone? I am ...
I have a personal spotify account but now have changed fo the family account, how do I cancel my personal account so that I'm not paying every month?
I have been travelling recently and spotify recognised that I'm in a different country. My account changed to 'free' however my spotify continues to take money from my account for premium services. How can I gain access to my premium account? TY!
When I signed up for 3 months 99cents I had my 15 year old daughter try it out to see if it was something she liked. I paid and then logged her in as me on her phone. She has had this for 3 months and of course has tons of songs. Now, I have upgraded...
My husband wants add me and my device to the premium account. I tried the link and it says I'm already added or my code is not valid and contact customer service...
Hi Spotify UserTo protect your Spotify account, we've reset your password. This is because we believe it may have been compromised during a leak on another service with which you use the same password.So...How do they know what my passoword is?How wo...
Hi spotify charged me 3 times :'( i don't know what to do, they don't answer my email
Hi all! My girlfriend and I just moved in together. We both have a premium Spotify subscription and we would like to know if it could be possible for us to share the same family subscription (14,99€/month) since our legal status changed when we moved...