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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077869 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077869 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49551 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49551 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145767 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145767 Views
  • 4840 replies
  • 118 likes

.99 cents. for 3 months

On playstation not available and it says it expires june 30, 2016

  • Newbie
  • On playstation not available and it says it expires june 30, 2016
  • 96 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 96 Views
  • 0 replies
  • 0 likes

Account Probleme

Hallound zwar habe ich premium und kann dennoch nie online musik hören da irgendwer oder irgendwie immer das lied gewechselt wird auf musik die ich garnicht höre oder in der list für songs die runtergeladen werden sollen erscheinen erscheinen auch im...

  • Newbie
  • Hallo und zwar habe ich premium und kann dennoch nie online musik hören da irgendwer oder irgendwie immer das lied gewechselt wird auf musik die ich garnicht höre oder in der list für songs die runt...
  • 116 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 116 Views
  • 0 replies
  • 0 likes

Solved!! 3 months €0.99 Premium offer not working

Hi, I've suscribed to Spotify unlimited a long time ago and I'm positive that I never tried Premium. There's an offer right now : €0.99/months during three months. Yet, it seems that the usual €9.99 will be debited from my account. Why is that ?

  • Newbie
  • Hi,   I've suscribed to Spotify unlimited a long time ago and I'm positive that I never tried Premium. There's an offer right now : €0.99/months during three months. Yet, it seems that the usu...
  • osornios
  • Spotify Star
  • 919 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 919 Views
  • 1 replies
  • 0 likes

I want to delete my account

I just want to delete my account

  • Not applicable
  • I just want to delete my account
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Someone changed my email for logging on - HELP!

Someone changed my e-mail for logging onto my account. I sent an e-mail through the annonymous link I found through other topics similar to this...but have not heard back from anyone. The account I'm posting this from is not the same account that was...

  • Casual Listener
  • Someone changed my e-mail for logging onto my account.   I sent an e-mail through the annonymous link I found through other topics similar to this...but have not heard back from anyone. &nbsp...
  • wsbw2020
  • Casual Listener
  • 285 Views
  • 4 replies
  • 0 likes
  • Account
  • 285 Views
  • 4 replies
  • 0 likes

i cant use my Virtual card

Hi i am from Turkey. I want to purchase premium but i cant use my virtual card. Please help me.

  • Not applicable
  • Hi i am from Turkey. I want to purchase premium but i cant use my virtual card. Please help me.
  • user-removed
  • Not applicable
  • 631 Views
  • 2 replies
  • 0 likes
  • Account
  • 631 Views
  • 2 replies
  • 0 likes

Upgrade from Premium to Family completely messed up my account

Long story short - upgrade from Premium to Family can lead to major issues.... My story:May 28: I've been a Spotify Premium user for about 6 months now. With the new Family Plan, I thought it would be good to upgrade, so my family can also enjoy Spot...

  • Newbie
  • Long story short - upgrade from Premium to Family can lead to major issues.... My story: May 28: I've been a Spotify Premium user for about 6 months now. With the new Family Plan, I thought it woul...
  • Strickland
  • Newbie
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 187 Views
  • 1 replies
  • 0 likes

help me

my spotify keeps saying Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.

  • Casual Listener
  • my spotify keeps saying  Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.
  • kerwin123kp
  • Casual Listener
  • 77 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 77 Views
  • 2 replies
  • 0 likes

Money taken from bank account

I pay £4.99 for spotify every month and my card recently expired and have been trying to update the details in order to pay for it and have just gone into my bank account to see that there is pending £4.99 in my bank account 5 times, I have sent them...

  • Newbie
  • I pay £4.99 for spotify every month and my card recently expired and have been trying to update the details in order to pay for it and have just gone into my bank account to see that there is pending...
  • user-removed
  • Not applicable
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
  • 97 Views
  • 1 replies
  • 0 likes

Problem with payment

I've paid a premium subscription few hours ago and at this hours I haven't received the subscription, what I have to do now? I had uninstalled and reinstalled the program on Windows 10, also i have logged out and logged in, what should i have to do?

  • Newbie
  • I've paid a premium subscription few hours ago and at this hours I haven't received the subscription, what I have to do now? I had uninstalled and reinstalled the program on Windows 10, also i have l...
  • osornios
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 93 Views
  • 1 replies
  • 0 likes

Solved!! Account problem

Hi, i have Spotify premium with my email, on my tablet. I recently downloaded spotify on my phone, but i can't log in, cause my "email is in use". Can i only have spotify on my tablet OR phone? I thought both was possible... Help me...

  • Casual Listener
  • Hi, i have Spotify premium with my email, on my tablet. I recently downloaded spotify on my phone, but i can't log in, cause my "email is in use". Can i only have spotify on my tablet OR phone? I tho...
  • Happyjulie
  • Casual Listener
  • 138 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 138 Views
  • 2 replies
  • 0 likes

Family plan

I just switched to the family plan. Links were sent out and accepted. Their name appears on my account - what's next? Do they use my sign in information? On their device it says already a member and can't join premium? What's the deal

  • Newbie
  • I just switched to the family plan. Links were sent out and accepted. Their name appears on my account - what's next? Do they use my sign in information? On their device it says already a member and ...
  • Maxim
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • Premium
  • 81 Views
  • 1 replies
  • 0 likes

Summer Promotion

Hey. So I recently tryed to buy spotify premium with the 0.99€ for 3months promotion and it didnt work, so I created another account to see if it would work. Tryed twice and nothing, but when I checked the credit card it was debited 3x 0,99€ for subs...

  • Casual Listener
  • Hey. So I recently tryed to buy spotify premium with the 0.99€ for 3months promotion and it didnt work, so I created another account to see if it would work. Tryed twice and nothing, but when I check...
  • MrAmbl04
  • Casual Listener
  • 125 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 125 Views
  • 2 replies
  • 0 likes

PURCHASED PREMIUM BUT STILL ON FREE

Hi, A few days ago I subscribed to Premium, and the transaction was posted to my bank account. However, I never got an email (I checked spam too, and even my old email account), and what is worse, my app still shows the free subscription. I logged ou...

  • Newbie
  • Hi, A few days ago I subscribed to Premium, and the transaction was posted to my bank account. However, I never got an email (I checked spam too, and even my old email account), and what is worse, my...
  • osornios
  • Spotify Star
  • 84 Views
  • 1 replies
  • 0 likes
  • Premium
  • 84 Views
  • 1 replies
  • 0 likes

Como solucionar problema de pago de Spotify

Hola, ALGUIEN SABE PORQUE NO PUEDO TENER DOS CUENTAS Y PAGAR CON LA MISMA TARJETA DE PAGO?

  • Newbie
  • Hola, ALGUIEN SABE PORQUE NO PUEDO TENER DOS CUENTAS Y PAGAR CON LA MISMA TARJETA DE PAGO?
  • 105 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 105 Views
  • 0 replies
  • 0 likes

Family premium

So the rest of my family lives in Chicago, while I reside in Denver. Why cant I have them on the same family plan?

  • Casual Listener
  • So the rest of my family lives in Chicago, while I reside in Denver. Why cant I have them on the same family plan?
  • 71 Views
  • 0 replies
  • 0 likes
  • Premium
  • 71 Views
  • 0 replies
  • 0 likes

Delete an old account linked to Facebook.

I first tried searching in the Community Help for simliar issues and solutions on how to fix/ deal with the issue of deleting an account and understanding why certain features were missing from my desktop. I figured out that Spotify removed the bell ...

  • Newbie
  • I first tried searching in the Community Help for simliar issues and solutions on how to fix/ deal with the issue of deleting an account and understanding why certain features were missing from my de...
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 120 Views
  • 1 replies
  • 0 likes

Family account

Created a new family account and invited 3 members. Thing is none of us can listen to music without the other getting it on their phone. I am hoping this is a quick fix. Any advice welcome.

  • Casual Listener
  • Created a new family account and invited 3 members. Thing is none of us can listen to music without the other getting it on their phone. I am hoping this is a quick fix. Any advice welcome.
  • Jemison23
  • Casual Listener
  • 78 Views
  • 2 replies
  • 0 likes
  • Other
  • 78 Views
  • 2 replies
  • 0 likes

Solved!! I see today I have been charge for Spotify, but my account is free!!

After order 845108305010, in December 9, 2015, for a special offer for three months, I cancel my account for renew, an go to free, and form then, my account is free: But I see today in my bank account, that I have a monthly charge for Spotify. I hope...

Descripcin_general_de_la_cuenta_-_Spotify_2016-06-03_17-53-25
  • Casual Listener
  • After order 845108305010, in December 9, 2015, for a special offer for three months, I cancel my account for renew, an go to free, and form then, my account is free:   But I see tod...
  • LordRollin
  • Community Legend
  • 6759 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 6759 Views
  • 3 replies
  • 0 likes

Delete my account (will be using another one)

Hi, I'm using another account for Spotify and I wanted to connect it to Facebook, but, apparently, I've already made an account on Spotify using Facebook, so now, I can't connect my Facebook-account to my new Spotify-account.My question:Would you ple...

  • Not applicable
  • Hi,   I'm using another account for Spotify and I wanted to connect it to Facebook, but, apparently, I've already made an account on Spotify using Facebook, so now, I can't connect my Facebook...
  • LordRollin
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 123 Views
  • 1 replies
  • 0 likes