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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396605 Views
  • 944 replies
  • 107 likes
  • Account
  • 396605 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170583 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170583 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98858 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98858 Views
  • 68 replies
  • 10 likes

Solved!! Terms and Conditions and Privacy Policy

I signed up for Spotify 30 day free trial. I will be totally happy to pay after the 30 days however, when I log in I get an "Updated Terms" window. It states "We have revised our Terms and Conditions of Use and Privacy Policy." and to accept the new ...

  • Casual Listener
  • I signed up for Spotify 30 day free trial. I will be totally happy to pay after the 30 days however, when I log in I get an "Updated Terms" window. It states "We have revised our Terms and Conditions...
  • Mooeybalooey
  • Casual Listener
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

Solved!! Being charged twice...

I'm getting charged both $9.99 and $14.99 (Family) for my subscription...how do I 'undo' this?

  • Visitor
  • I'm getting charged both $9.99 and $14.99 (Family) for my subscription...how do I 'undo' this?
  • Ivenish
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Accidentally hit unlink Facebook

Now cant log in with Facebook anymore, Spotify gives error code 3, or tells that my Facebook doest't have a link with Spotify. Any solution? I have an old Free-account with email, but my Premium is created with Facebook account. Now I can't access it...

  • Casual Listener
  • Now cant log in with Facebook anymore, Spotify gives error code 3, or tells that my Facebook doest't have a link with Spotify. Any solution?    I have an old Free-account with email, but ...
  • Ketinha
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 162 Views
  • 1 replies
  • 0 likes

Spotify Birthday Year Change

So I need to change my Spotify payment to the Student Discount. I can't do this because it won't verify me because my birthday (on Spotify) shows as a different year than what it actually is. When I go to try to change it, it says I can change it fro...

  • Newbie
  • So I need to change my Spotify payment to the Student Discount.  I can't do this because it won't verify me because my birthday (on Spotify) shows as a different year than what it actually is. &...
  • ag240
  • Casual Listener
  • 1234 Views
  • 1 replies
  • 5 likes
  • Account
    Other
    Premium
  • 1234 Views
  • 1 replies
  • 5 likes

Deleted facebook - transferring of spotify accounts

I've deleted my facebook which was linked to my spotify premium. I've now created a new account. How can i access my old friends and playlists? Bless!

  • Casual Listener
  • I've deleted my facebook which was linked to my spotify premium. I've now created a new account. How can i access my old friends and playlists?    Bless! 🙂 
  • smiley611
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • Premium
  • 208 Views
  • 2 replies
  • 0 likes

Spotify premium

I cancelled spotify premium but is still have iT and still pay for it bit i dont want spotify premium and i want my money back

  • Newbie
  • I cancelled spotify premium but is still have iT and still pay for it bit i dont want spotify premium and i want my money back
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Renewed subscription, account still "free"

Hello.I renewed my subscription, which I always do, and apple took the money but my Spotify account is still free. Haven't done anything different that I always have done in the past so I'm confused. Any help would be great thanks!

  • Newbie
  • Hello. I renewed my subscription, which I always do, and apple took the money but my Spotify account is still free. Haven't done anything different that I always have done in the past so I'm confuse...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Student Discount not working

I went to sign up for the Student Discount, but the system wouldn't verify my student status at the university I attend. So, I manually verified myself via SheerID, and they gave the green light... but I'm still on Free. What more do I need to do?

  • Newbie
  • I went to sign up for the Student Discount, but the system wouldn't verify my student status at the university I attend. So, I manually verified myself via SheerID, and they gave the green light... b...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant login

I have the problem that I bought premium and as I was then signed off on my ACC always automatically registered I try my passwords from. But I could not log in. Since I no longer use the e-mail address and currently the support for this is not availa...

  • Newbie
  • I have the problem that I bought premium and as I was then signed off on my ACC always automatically registered I try my passwords from. But I could not log in. Since I no longer use the e-mail addre...
  • Mar36
  • Casual Listener
  • 237 Views
  • 3 replies
  • 0 likes
  • Login
  • 237 Views
  • 3 replies
  • 0 likes

Superuser Contribution Log In change not taking affect

Hi, I am trying to help a friend who is having a terrible time with this, and it has me totally stumped. He will change his password using a link via e-mail. He can then get into his account and is fine. But then when he goes to log in on a phone or ...

  • Regular
  • Hi, I am trying to help a friend who is having a terrible time with this, and it has me totally stumped. He will change his password using a link via e-mail. He can then get into his account and is f...
  • Haska
  • Regular
  • 174 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 174 Views
  • 2 replies
  • 0 likes

Spotify Canada Family Plan

On the spotify Canada website there is an option under the plans for Spotify Family. But when I click it, it redirects me to the home page again. Same thing happens when I click on the family plan in the account settings.

  • Newbie
  • On the spotify Canada website there is an option under the plans for Spotify Family. But when I click it, it redirects me to the home page again. Same thing happens when I click on the family plan in...
  • user-removed
  • Not applicable
  • 1254 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1254 Views
  • 4 replies
  • 0 likes

Charged subscription 2 months into my 3 month period

24/06 I signed up for spotify premium 3 month promotion for $0.99. 24/06 - 24/07 = 1 month24/07 - 24/08 = 2 months Today 24/08 I spotify has charged me $17.99 I should have had another month before I should be charged a full monthly fee. Please refun...

  • Casual Listener
  • 24/06 I signed up for spotify premium 3 month promotion for $0.99.   24/06 - 24/07 = 1 month 24/07 - 24/08 = 2 months   Today 24/08 I spotify has charged me $17.99    ...
  • Vio_oiv
  • Casual Listener
  • 144 Views
  • 2 replies
  • 0 likes
  • 144 Views
  • 2 replies
  • 0 likes

Superuser Contribution Green week song logo pls ???

I listened a music on discovery weekly playlist last week.But I lost that song and i can't find it.Songs logo is a green hand.Please if know it sende message to me.

  • Casual Listener
  • I listened a music on discovery weekly playlist last week.But I lost that song and i can't find it.Songs logo is a green hand.Please if know it sende message to me.
  • semih42
  • Casual Listener
  • 167 Views
  • 2 replies
  • 0 likes
  • 167 Views
  • 2 replies
  • 0 likes

Superuser Contribution Vodafone + spotify premium

Hello spotify community,I have a problem in turning off the premium account. On the spotify site I've read that I have a premium account and that I have to contact Vodafone if I want to disable it. But none of them can see my premium account. They sa...

  • Casual Listener
  • Hello spotify community, I have a problem in turning off the premium account. On the spotify site I've read that I have a premium account and that I have to contact Vodafone if I want to disable it....
  • Corvinus92
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I remove my credit card from a friends account?

A friend of mine borrowed my credit card for her Spotify. Now my card is charged every month (It was supposed to be one month). How do I get my card removed from her account?

  • Newbie
  • A friend of mine borrowed my credit card for her Spotify. Now my card is charged every month (It was supposed to be one month). How do I get my card removed from her account?
  • Alejandro_C
  • Spotify Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instead of 3 month Premium I only got 2

Hello!I just realised it today that on the 20th August my card was charged with 7,99 euro for being a Premium member. I don't understand why, because I bought that 3 months premium on the 20th June. Can someone help me with this? Who do I have to con...

  • Casual Listener
  • Hello! I just realised it today that on the 20th August my card was charged with 7,99 euro for being a Premium member. I don't understand why, because I bought that 3 months premium on the 20th June...
  • Alejandro_C
  • Spotify Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Premium
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Boleto Bancário

Quando vou tentar assinar o spotify premium, na parte onde coloca-mse os dados pessoais, toda vez dá CPF inválido e não consigo proceder com a assinatura. O que fazer?

  • Newbie
  • Quando vou tentar assinar o spotify premium, na parte onde coloca-mse os dados pessoais, toda vez dá CPF inválido e não consigo proceder com a assinatura. O que fazer?  
  • Alejandro_C
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution overcharged please help ;__;

Hiso i cancelled my premium account a while back for a bit to save some cash, and unfortunately they went ahead and charged me again. Someone Please help!!!

  • Newbie
  • Hi so i cancelled my premium account a while back for a bit to save some cash, and unfortunately they went ahead and charged me again. Someone Please help!!!
  • Alejandro_C
  • Spotify Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Equalizer for the Desktop Version

I got an email back in june / july about this amazing offer.... 99p for 3 months of premium. i took the offer and payed the 99p and as soon as i confirmed my payment i declined the monthly re-newal of the £9.99 after the 3 months ended. About 5 minut...

  • Newbie
  • I got an email back in june /  july about this amazing offer.... 99p for 3 months of premium. i took the offer and payed the 99p and as soon as i confirmed my payment i declined the monthly re-n...
  • Alejandro_C
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
    Unlimited
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account recovery impossible?

I have premium on another spotify account that I am trying to cancel. I have forgotten the username and password. I attempted account recovery but unfortunately the gmail account that is linked to the subscription has been locked for some reason. Att...

  • Newbie
  • I have premium on another spotify account that I am trying to cancel. I have forgotten the username and password. I attempted account recovery but unfortunately the gmail account that is linked to th...
  • Alejandro_C
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 278 Views
  • 1 replies
  • 0 likes