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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306964 Views
  • 870 replies
  • 98 likes
  • Account
  • 306964 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140375 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140375 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81484 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81484 Views
  • 64 replies
  • 9 likes

Superuser Contribution Cannot connect on Spotify Family

Hello, I have upgraded yesterday for Spotify Family and included my wife and my family. We have set 4 accounts and today we have problem connecting. I cannot connect on my mobile device (iPhone) through WiFi and 3G and I have problem connecting on th...

  • Casual Listener
  • Hello,   I have upgraded yesterday for Spotify Family and included my wife and my family. We have set 4 accounts and today we have problem connecting. I cannot connect on my mobile device (iPh...
  • mmetev
  • Casual Listener
  • 301 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 301 Views
  • 2 replies
  • 1 likes

Eigenes Konto

Hallo!Mein Account läuft bei jemanden anderen mit und das Konto wurde auch zum 10.08.16 gekündigt. Dort möchte ich jetzt raus und ein eigenes Konto erföffnen und alle meine Playlists erhalten. Kann ich mich jetzt schon selber auf Premium umstellen? D...

  • Casual Listener
  • Hallo! Mein Account läuft bei jemanden anderen mit und das Konto wurde auch zum 10.08.16 gekündigt. Dort möchte ich jetzt raus und ein eigenes Konto erföffnen und alle meine Playlists erhalten....
  • AnjaH
  • Casual Listener
  • 648 Views
  • 4 replies
  • 0 likes
  • Account
  • 648 Views
  • 4 replies
  • 0 likes

Can't find iTunes account to cancel subscription

Hi everyone, So I would like to cancel my Premium subscription so I can join the family subscription my parents are starting. At one point, my account was attached to a credit card, however, a year ago, my account switched to the $12.99 fee through a...

  • Visitor
  • Hi everyone,   So I would like to cancel my Premium subscription so I can join the family subscription my parents are starting. At one point, my account was attached to a credit card, however,...
  • Maxim
  • Spotify Star
  • 903 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 903 Views
  • 1 replies
  • 0 likes

I have premium but my spotify doesnt work

So I just started today Aug 2nd 2016 and I turned of my data to see if it will let me plays songs and it wont..... thought this app said directly "can play music without data" .... but Im finding that a fraud to get people to pay for bull **bleep**

  • Newbie
  • So I just started today Aug 2nd 2016 and I turned of my data to see if it will let me plays songs and it wont..... thought this app said directly "can play music without data" .... but Im finding tha...
  • osornios
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Spotify will not respond to contact.

Hello Just wondering why spotify never answers me when I contact them? I have sent 2 e-mails regarding my premimun account, yet they will not answer.

  • Casual Listener
  • Hello Just wondering why spotify never answers me when I contact them? I have sent 2 e-mails regarding my premimun account, yet they will not answer.     
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 180 Views
  • 1 replies
  • 0 likes

Student Discount

I was charged twice for the student discount and; it hasnt shown up whatsoever. I need help as to what to do.

  • Casual Listener
  • I was charged twice for the student discount and; it hasnt shown up whatsoever. I need help as to what to do.
  • Merik
  • Community Legend
  • 254 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 254 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me upgrade...

I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both... Firefox comes up with the following message on the page where I think I'm supposed to enter my card details This Conn...

  • Casual Listener
  • I want to upgrade from free to unlimited but the site won't let me, I've tried on two different browsers and same problem on both...   Firefox comes up with the following message on the page w...
  • user-removed
  • Not applicable
  • 3242 Views
  • 22 replies
  • 0 likes
  • 3242 Views
  • 22 replies
  • 0 likes

Superuser Contribution Trying to change email, but email is in use. (when it isn't)

So I'm trying to change my email on my account from one @hotmail.com to one @gmail.com, and it says that the gmail account is taken already. I went to the login page to try to login with the gmail account, and it says that password is wrong, so I go ...

  • Visitor
  • So I'm trying to change my email on my account from one @hotmail.com to one @gmail.com, and it says that the gmail account is taken already. I went to the login page to try to login with the gmail ac...
  • Alejandro_C
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with premium

Been using premium for awhile in Malaysia and purchased a one year premium subscription. Recently moved to the UK and bought a new phone and new sim card and now when I sign into Spotify it says I have no premium, even though I had more than half a y...

  • Newbie
  • Been using premium for awhile in Malaysia and purchased a one year premium subscription. Recently moved to the UK and bought a new phone and new sim card and now when I sign into Spotify it says I ha...
  • Alejandro_C
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Deactivate Profil Picture from Artist Account connected to Facebook

Hi all, i have an artist account set up and linked with my private facebook account. Is there a possibilty to delete or deactivate the shown picture of my private facebook account on spotify when i search for the artist name? Or do i have to setup a ...

  • Newbie
  • Hi all,   i have an artist account set up and linked with my private facebook account.  Is there a possibilty to delete or deactivate the shown picture of my private facebook accoun...
  • osornios
  • Spotify Star
  • 452 Views
  • 2 replies
  • 0 likes
  • Account
  • 452 Views
  • 2 replies
  • 0 likes

Superuser Contribution Thrown out from Premium

Hello. Suddenly I´ve been automatically logged out of Spotify Premium and I ca...nt get back in. Since I am always getting logged in directly I have forgotten both userid and password. When I log in with facebook Spotify says that I do not have Premi...

  • Newbie
  • Hello. Suddenly I´ve been automatically logged out of Spotify Premium and I ca...nt get back in. Since I am always getting logged in directly I have forgotten both userid and password. When I log in ...
  • user-removed
  • Not applicable
  • 183 Views
  • 2 replies
  • 0 likes
  • Login
  • 183 Views
  • 2 replies
  • 0 likes

Unable to Join Family

My sister has made a family account which has premium, but when I try and click redeem on the family invite email, I keep getting: "Sorry! We cannot join you to Premium for Family since you have subscribed to Spotify Premium from another store (e.g. ...

  • Newbie
  • My sister has made a family account which has premium, but when I try and click redeem on the family invite email, I keep getting:    "Sorry! We cannot join you to Premium for Family sinc...
  • osornios
  • Spotify Star
  • 330 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 330 Views
  • 2 replies
  • 0 likes

subscription/ premium problems

I broke my phone last week. I re-downloaded Spotify app and now I am unable to login into the account with my profile. My info goes to a Playlist with zero songs on it. I want to know how to log into my account with the premium feature

  • Casual Listener
  • I broke my phone last week. I re-downloaded Spotify app and now I am unable to login into the account with my profile. My info goes to a Playlist with zero songs on it. I want to know how to log into...
  • osornios
  • Spotify Star
  • 235 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 235 Views
  • 5 replies
  • 0 likes

Superuser Contribution Conbranças indevidas

Realizei o cadastro no spotify durante o período que era válido pagar 1,99 reais pelos primeiros 3 meses de uso, e escolhi essa opção de cadastro. Agora vieram cobranças nos 2 primeiros meses de uso indevidamente, como se eu já tivesse passado dos 3 ...

  • Newbie
  • Realizei o cadastro no spotify durante o período que era válido pagar 1,99 reais pelos primeiros 3 meses de uso, e escolhi essa opção de cadastro. Agora vieram cobranças nos 2 primeiros meses de uso ...
  • Alejandro_C
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Email Conformation

Whenever I try to log into my account, it says that my email adress has not been confirmed. I've been checking my email for the past 12+ hours and I still have not found a conformation email. I've throughly checked my inbox, spam, and trash folders, ...

  • Newbie
  • Whenever I try to log into my account, it says that my email adress has not been confirmed. I've been checking my email for the past 12+ hours and I still have not found a conformation email. I've th...
  • Alejandro_C
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution My premium is gone?!

I've been a paying customer for awhile now, and recently upgraded to a family plan, now all of a sudden my premium account doesn't work and I'm starting to hear ads?! I have tried reinstalled no and logging in again and it still doesn't work

  • Newbie
  • I've been a paying customer for awhile now, and recently upgraded to a family plan, now all of a sudden my premium account doesn't work and I'm starting to hear ads?! I have tried reinstalled no and ...
  • Alejandro_C
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have family plan, one of my accounts cannot log in with facebook or email

I hope i can explain this properly, I subscribed to the family plan and sent my wife the activation link. When she follwed the link to set up her account she tried logging in with facebook but she got an error saying she did not have an account linke...

  • Newbie
  • I hope i can explain this properly,   I subscribed to the family plan and sent my wife the activation link.   When she follwed the link to set up her account she tried logging in with f...
  • Alejandro_C
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore email address

Hi, My Spotify user had an email account (name it A) and I wanted to change it to B so I can create a new Spotify account with the old address (A). But when I try to create a new account the system keeps telling me that the address is already in use....

  • Newbie
  • Hi,   My Spotify user had an email account (name it A) and I wanted to change it to B so I can create a new Spotify account with the old address (A). But when I try to create a new accoun...
  • Alejandro_C
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 165 Views
  • 1 replies
  • 0 likes

in a right mess - forgot email address account was setup with and can't access to cancel

My 14 year old son signed up for the 30 day trial, and it seems he was able to use his bank card and a mistyped email address. He can't remember his password so is unable to login and cancel the subscription now that it will start charging £10 a mont...

  • Newbie
  • My 14 year old son signed up for the 30 day trial, and it seems he was able to use his bank card and a mistyped email address.  He can't remember his password so is unable to login and cancel th...
  • osornios
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved Countries and have premium but can't access old songs

Hi, I recently moved countries and I used to have a premium spotify account with a bunch of songs tied to my old carrier. Now that I have left the country and moved to a new one, I linked my new number to my old spotify account but sadly I no longer ...

  • Newbie
  • Hi,    I recently moved countries and I used to have a premium spotify account with a bunch of songs tied to my old carrier. Now that I have left the country and moved to a new one, I lin...
  • Alejandro_C
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes