Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1712 Views
0 replies
7 likes
Security

1712 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446616 Views
970 replies
108 likes
Account

446616 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199335 Views
119 replies
116 likes
Account

1199335 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108520 Views
72 replies
11 likes
Account
Login
Premium

108520 Views
72 replies
11 likes

Solved!! student discount

I have had Spotify for approximately 6 months but only recently have I discovered that I was eligible for a student discount. How am I able to now add this code?

rosie_tizzard
Newbie
I have had Spotify for approximately 6 months but only recently have I discovered that I was eligible for a student discount. How am I able to now add this code?
2016-09-05 7:02:06 PM
2016-09-05 8:10:11 PM
Nico
Community Legend
193 Views
1 replies
0 likes

193 Views
1 replies
0 likes

Payment for premium has gone out today, can I request a refund?

H there, I have tried to search for an answer but can't find a solution so hope someone can help please!I was waiting for notification to say my free trial was up but today, I got an email from Paypal to say spotify had been paid. I don't actually re...

badwinnie
Casual Listener
H there, I have tried to search for an answer but can't find a solution so hope someone can help please! I was waiting for notification to say my free trial was up but today, I got an email...
2016-09-05 4:40:41 PM
2016-09-05 8:07:55 PM
badwinnie
Casual Listener
200 Views
2 replies
0 likes

200 Views
2 replies
0 likes

Solved!!Superuser Contribution "$(price)" on website

At https://www.spotify.com/nl/family/ the "Hoe gaat het in zijn werk met de rekening? Delen we de kosten?" question is showing $(price) in de content.

bakkerl
Regular
At https://www.spotify.com/nl/family/ the "Hoe gaat het in zijn werk met de rekening? Delen we de kosten?" question is showing $(price) in de content.
2016-09-02 11:23:35 AM
2016-09-05 6:59:02 PM
MaryS
Roadie
316 Views
3 replies
0 likes
Other

316 Views
3 replies
0 likes

La semana pasada cancelé la subscripción Premium y me la habéis cobrado

La semana pasada cancelé la subscripción y me la habéis cobrado. La he vuelto a cancelar pero no mandáis comunicación alguna.Quiero que me devolvais el dinero.

puntxo60
Casual Listener
La semana pasada cancelé la subscripción y me la habéis cobrado. La he vuelto a cancelar pero no mandáis comunicación alguna. Quiero que me devolvais el dinero.
2016-09-04 11:05:55 PM
2016-09-05 6:53:23 PM
puntxo60
Casual Listener
146 Views
2 replies
0 likes

146 Views
2 replies
0 likes

Can't cancel my Spotify Premium

In May this year, I bought 3 months Spotify Premium for €0,99. On 26 August, I cancelled my Spotify Premium but I never got any confirmation by mail. A few days I've been charger €9,99 for Spotify Premium. I wanted to cancel it again, because I thoug...

Maud0510
Casual Listener
In May this year, I bought 3 months Spotify Premium for €0,99. On 26 August, I cancelled my Spotify Premium but I never got any confirmation by mail. A few days I've been charger €9,99 for Spotify Pr...
2016-09-05 6:09:38 PM
2016-09-05 6:50:58 PM
Maud0510
Casual Listener
183 Views
3 replies
0 likes

183 Views
3 replies
0 likes

Solved!! premium for family

Hello! I have just started premium for family with my brother and I am the acount holder. My dad wants to join premium for family and wants to be the one paying every month. Is there a way so I can change that? Also his wife and her kids want to join...

jasper91
Newbie
Hello! I have just started premium for family with my brother and I am the acount holder. My dad wants to join premium for family and wants to be the one paying every month. Is there a way so I can c...
2016-09-05 4:35:13 PM
2016-09-05 6:14:39 PM
Maxim
Spotify Star
328 Views
2 replies
0 likes

328 Views
2 replies
0 likes

Solved!! Spotify also charged a member of my family plan

I havet the family plan and havet attached mycket girlfriend to it. For some reson Spotify has charged her as well the same amount as for the family plan, which is higher than the amount for the premium she had before.

Daniel1987
Casual Listener
I havet the family plan and havet attached mycket girlfriend to it. For some reson Spotify has charged her as well the same amount as for the family plan, which is higher than the amount for the prem...
2016-09-02 3:40:04 PM
2016-09-05 6:10:26 PM
Hubo
Community Legend
300 Views
3 replies
0 likes

300 Views
3 replies
0 likes

Charged for premium

I'm being charged for Spotify premium but only have the free features. How can I cancel this? When I log in it says I have a free account but every month I get charged.

Colbywh
Newbie
I'm being charged for Spotify premium but only have the free features. How can I cancel this? When I log in it says I have a free account but every month I get charged.
2016-09-05 5:27:03 PM
2016-09-05 6:06:44 PM
timmieschaap
Composer
135 Views
1 replies
0 likes

135 Views
1 replies
0 likes

Solved!! Can't cancel 30 day premium free trial!!!!

Hi, I signed up for the 30day free premium trial. It said that if i didn't cancel before the 30 days are up, i'd be charged. That's fine. I didn't enter my credit card, i clicked to have it billed to my phone bill. However, on my subscription bit on ...

emilymaclennan
Newbie
Hi, I signed up for the 30day free premium trial. It said that if i didn't cancel before the 30 days are up, i'd be charged. That's fine. I didn't enter my credit card, i clicked to have it billed to...
2016-09-05 3:44:11 PM
2016-09-05 3:45:04 PM
Maxim
Spotify Star
795 Views
1 replies
0 likes
Account
Free
Premium
Subscription

795 Views
1 replies
0 likes

Solved!! Spotify discover is ruined by a discoparty

I listen to Spotify Discover and got a nice playlist every week. Untill i used my Spotify-account on a disco-party. Now Spotify thinks i'm totally into 80's and 90's disco and other loads of **bleep**.Please help! An algorithm spoiled my good taste! ...

appietunes
Newbie
I listen to Spotify Discover and got a nice playlist every week. Untill i used my Spotify-account on a disco-party. Now Spotify thinks i'm totally into 80's and 90's disco and other lo...
2016-09-05 11:42:47 AM
2016-09-05 3:10:08 PM
Maxim
Spotify Star
378 Views
1 replies
0 likes
Account

378 Views
1 replies
0 likes

Solved!! Set Device Password

I always log in through Facebook and I'm trying to set device password on desktop. However when I put in the password and click on set device password I get an error saying there was a problem setting it.Any ideas please on what's wrong or how to fix...

user-removed
Visitor
I always log in through Facebook and I'm trying to set device password on desktop. However when I put in the password and click on set device password I get an error saying there was a problem settin...
2016-09-05 11:19:51 AM
2016-09-05 3:09:18 PM
Maxim
Spotify Star
315 Views
1 replies
0 likes
Account
Login
Other
Premium

315 Views
1 replies
0 likes

Missing playlists on Facebook account

Hi everyone. Yesterday I discovered that all my playlists + a lot of songs were missing on my account. I have tried to find the answer on the Spotify Community, but everywhere they say that you need to log out and log in with your username and passwo...

stefanluth
Newbie
Hi everyone. Yesterday I discovered that all my playlists + a lot of songs were missing on my account. I have tried to find the answer on the Spotify Community, but everywhere they say that ...
2016-09-05 9:34:54 AM
2016-09-05 3:08:35 PM
Maxim
Spotify Star
139 Views
1 replies
0 likes
Free

139 Views
1 replies
0 likes

Vodafone Under 30 + Spotify Premium

Hey Guys!I really hope someone can help me.I'm a Vodafone user with an offer called: "Vodafone Under 30", and into this offer i've got Spotify Premium for 12 month. I really enjoyed it till the last week and, a day, without any warning, my account tu...

Akramfaiz98
Newbie
Hey Guys! I really hope someone can help me. I'm a Vodafone user with an offer called: "Vodafone Under 30", and into this offer i've got Spotify Premium for 12 month. I really enjoyed it til...
2016-09-05 12:43:14 PM
2016-09-05 3:07:23 PM
Maxim
Spotify Star
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

Solved!! playlist

Hi my subscription will vodafone is finishing soon and I wish to cancel However I want to rejoin again as a student. Will I lose all my original playlists as I would like to keep them ? ThanksEmily

ronglazier
Newbie
Hi my subscription will vodafone is finishing soon and I wish to cancel However I want to rejoin again as a student. Will I lose all my original playlists as I would like to keep them ? &nb...
2016-09-05 1:28:30 PM
2016-09-05 3:06:54 PM
Maxim
Spotify Star
183 Views
1 replies
0 likes
Account
Premium
Subscription

183 Views
1 replies
0 likes

Help: spotify family member

Can I listen to music in my account while a member of my family is playing music in their account?? If I have a family account

sofiafouces
Newbie
Can I listen to music in my account while a member of my family is playing music in their account?? If I have a family account
2016-09-05 2:55:54 PM
2016-09-05 3:02:39 PM
Maxim
Spotify Star
148 Views
1 replies
0 likes
Account
Other
Premium
Subscription

148 Views
1 replies
0 likes

Credit Card Problem

Hi everyone, I have been using my account since 1 year, after my credit card has been cancelled by bank, I try to make a new payment to upgrade my membership with a new credit card, I can not go directly into payment screen in my computer. In attache...

caglaravci1
Newbie
Hi everyone, I have been using my account since 1 year, after my credit card has been cancelled by bank, I try to make a new payment to upgrade my membership with a new credit card, I can no...
2016-09-05 8:00:31 AM
2016-09-05 9:11:05 AM
mrgsteele
Roadie
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Solved!! starred songs gone D:

Hello,Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, except from those added 2012. Is there any way to get them b...

alowishes
Casual Listener
Hello, Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, ex...
2012-03-19 9:53:07 AM
2016-09-05 8:58:59 AM
aikonia
Casual Listener
4645 Views
70 replies
2 likes

4645 Views
70 replies
2 likes

about the family plan

hey I have one question, I want to start a family plan now ,but my concern is that i will move to another contry next year, Will my family plan remain the same when i move to another contry if i still pay the bill ?

fatbowbow
Casual Listener
hey I have one question, I want to start a family plan now ,but my concern is that i will move to another contry next year, Will my family plan remain the same when i move to another contry if i stil...
2016-09-04 3:35:10 AM
2016-09-05 8:00:40 AM
Maxim
Spotify Star
255 Views
3 replies
0 likes

255 Views
3 replies
0 likes

Spotify and Spark

I recently got a new spark plan which includes Spotify premium in the $59.99 a month plan. Yesterday I was charged $12.99 for Spotify even though it is now linked with my spark account, how do I change this so I don't get the monthly $12.99 bill?

Breanna123
Newbie
I recently got a new spark plan which includes Spotify premium in the $59.99 a month plan. Yesterday I was charged $12.99 for Spotify even though it is now linked with my spark account, how do I chan...
2016-09-05 3:23:31 AM
2016-09-05 7:55:36 AM
Maxim
Spotify Star
190 Views
1 replies
0 likes

190 Views
1 replies
0 likes

Paying for student discount, but i still have the free subscription

I was going to get the student discount option, but in the middle of signing up i decided not too. I still have free subscription, but you guys charged me for student one. I want my money back!!

aholmes23
Newbie
I was going to get the student discount option, but in the middle of signing up i decided not too. I still have free subscription, but you guys charged me for student one. I want my money back!!
2016-09-05 1:16:48 AM
2016-09-05 7:53:34 AM
Maxim
Spotify Star
142 Views
1 replies
0 likes

142 Views
1 replies
0 likes

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