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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9244 Views
  • 2 replies
  • 9 likes
  • Security
  • 9244 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483696 Views
  • 979 replies
  • 111 likes
  • Account
  • 483696 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211373 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211373 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121127 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121127 Views
  • 72 replies
  • 12 likes

Superuser Contribution Passed from Premium to Family one day before expiration but paid both fees

Hi, I had a Premium profile expiring on september 1st.I decided to pass to Family and I did on August 30th and I've been charged of the 14,99 fee.Despite this I've been charged back on September 1st for the Premium fee again. What is wrong? BRMax

  • Newbie
  • Hi,   I had a Premium profile expiring on september 1st. I decided to pass to Family and I did on August 30th and I've been charged of the 14,99 fee. Despite this I've been charged back on S...
  • Mara_F
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Created account doesn't exist

I created a Spotify account with the name xxx and email address xxx@xxx.xx. When everything was ready, and I tried to login it said that the username or password was incorrect. I tried, therefore, to reset the password and entered my username xxx, th...

  • Casual Listener
  • I created a Spotify account with the name xxx and email address xxx@xxx.xx. When everything was ready, and I tried to login it said that the username or password was incorrect. I tried, therefore, to...
  • Baller3113
  • Newbie
  • 13283 Views
  • 10 replies
  • 1 likes
  • 13283 Views
  • 10 replies
  • 1 likes

Superuser Contribution Happened odd thing about premium payment

Although I am still a premium user , Spotify did not withdraw payment my Credit card. My payment plan is for june,july,august 1,00 liras and for next months 10,00 liras. but it is withdrawn Just for june. Payments for july and august are not withdraw...

  • Casual Listener
  • Although I am still a premium user , Spotify did not withdraw payment my Credit card. My payment plan is for june,july,august 1,00 liras and for next months 10,00 liras. but it is withdrawn Just for ...
  • Mara_F
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • Premium
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Back to Free (error)

Dear all, About a week ago my premium account changed into a free account. I love spotify and I pay for a premium account. Who can help me????

  • Newbie
  • Dear all,   About a week ago my premium account changed into a free account. I love spotify and I pay for a premium account. Who can help me????     
  • Mara_F
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 201 Views
  • 1 replies
  • 0 likes

Subscribed to Premium as Student, started getting charged without the discount

I originally subscribed to Premium with the student discount for $4.99. I recently checked my bank transactions and noticed that the past two months I have been charged without the discount for $9.99 instead of $4.99. I checked my account settings an...

  • Newbie
  • I originally subscribed to Premium with the student discount for $4.99. I recently checked my bank transactions and noticed that the past two months I have been charged without the discount for $9.99...
  • Taylor
  • Community Legend
  • 198 Views
  • 1 replies
  • 1 likes
  • 198 Views
  • 1 replies
  • 1 likes

how to change my User ?

PLEASE!!!!!!!!!!!!!!!

  • Newbie
  • PLEASE!!!!!!!!!!!!!!!
  • Taylor
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
  • 163 Views
  • 1 replies
  • 0 likes

Profile Picture

I made an account and I added my facebook too my account. I want to get a profile picture, what do I need to do to get one? People said add your facebook and I did, nothing changed. Pleas help

  • Newbie
  • I made an account and I added my facebook too my account. I want to get a profile picture, what do I need to do to get one?       People said add your facebook and I did, nothing c...
  • Taylor
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Paying a Charge that is not mine

I joined a Family account last July with my doughter and husband. My account e-mail is [email address removed] In August I have a charge in may credit card with code P0090043AB 9,99€ that is not mine. Please cancel this account and let me know the re...

  • Newbie
  • I joined a Family account last July with my doughter and husband. My account e-mail is [email address removed] In August I have a charge in may credit card with code P0090043AB 9,99€ that is...
  • Taylor
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

Charged 3 times

I signed up for spotify premium yesterday and almost immediately had 3 charges to my bank accound, all saying they were from spotify. How do I get that taken care of/ get my money back?

  • Newbie
  • I signed up for spotify premium yesterday and almost immediately had 3 charges to my bank accound, all saying they were from spotify. How do I get that taken care of/ get my money back?
  • Taylor
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution 1 Month free

Hello.I've just signed up for Spotyfi Premimum Family, and i believe that on the frontpage, it Said that i won't be charged until the 5 October. I saw this morning, that the amount of 149 kr. already has been drawn from my account. ??? Best regardsAl...

  • Newbie
  • Hello. I've just signed up for Spotyfi Premimum Family, and i believe that on the frontpage, it Said that i won't be charged until the 5 October. I saw this morning, that the amount of 149 kr. alrea...
  • Mara_F
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription

I paid through TM Network but it was not recognized in my account it was still expired.

  • Casual Listener
  • I paid through TM Network but it was not recognized in my account it was still expired.
  • Mara_F
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Free Trial Ended Before Time Was Up

On August 6th I started my 3 month free trial because I was leaving for vacation to Manila with my family on the 8th. A couple days later I was on a flight to Palawan and tried to listen to my music but Spotify said my music was no longer available o...

  • Newbie
  • On August 6th I started my 3 month free trial because I was leaving for vacation to Manila with my family on the 8th. A couple days later I was on a flight to Palawan and tried to listen to my music ...
  • Mara_F
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 233 Views
  • 1 replies
  • 0 likes

cancel account premium

I follow the procedure of cancellation account, but finally when ask me the password , said always "wrong password"!!! Some can help me?

  • Newbie
  • I follow the procedure of cancellation account, but finally when ask me the password , said always "wrong password"!!! Some can help me?
  • Mctoft2012
  • Newbie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desvincular cuenta de Facebook y spotify

Se puede hacer eso, es que antes tenía mi cuenta de spotify con la de Facebook, y ahora tengo cuanta premium con otro correo, quisiera dar de baja la anterior para vincularla con mi cuenta de Facebook con la premium. Ayudaaaa

  • Newbie
  • Se puede hacer eso, es que antes tenía mi cuenta de spotify con la de Facebook, y ahora tengo cuanta premium con otro correo, quisiera dar de baja la anterior para vincularla con mi cuenta de Faceboo...
  • Mara_F
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify thinks my family plan user is in Germany

I signed up for a family plan subscription a while back and have only used one of the three accounts (mine).My daughter was a foreign exchange student in Germany through june of this year and when she signed up Spotify denied her. Now that she's back...

  • Newbie
  • I signed up for a family plan subscription a while back and have only used one of the three accounts (mine). My daughter was a foreign exchange student in Germany through june of this year and when ...
  • Mara_F
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 286 Views
  • 1 replies
  • 0 likes

Delete my account and still charged me

I had deleted my account and spotify still charged me

  • Newbie
  • I had deleted my account and spotify still charged me
  • Maxim
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Solved!! disconnect from facebook & reconnect on a different account

Hi, I'm trying to disconnect my Facebook account so I can reconnect it to a spotify I already have existing. I have already tried to steps listed here, but it seems the Spotify UI has changed since and the option is no longer available. The purpose o...

  • Casual Listener
  • Hi, I'm trying to disconnect my Facebook account so I can reconnect it to a spotify I already have existing. I have already tried to steps listed here, but it seems the Spotify UI has changed since a...
  • user-removed
  • Not applicable
  • 961 Views
  • 13 replies
  • 1 likes
  • Account
    Login
  • 961 Views
  • 13 replies
  • 1 likes

Canceling Premium

If I just got billed for my spotify premium for the month of September today, but I want to cancel my subscription will I be able to use premium for the rest of the month or will the charge just go away when I unsubscribe?

  • Newbie
  • If I just got billed for my spotify premium for the month of September today, but I want to cancel my subscription will I be able to use premium for the rest of the month or will the charge just go a...
  • amandawampler
  • Regular
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have premium account through rogers cant get second phone to reset

Hi:  A week ago we were shout off from rogers, hense shutting down our spotify accounts. After going to the rogers site and resetting both phones on their site, i had to uninstall the spotify app on my phone and resign in, now my phone works great wi...

  • Newbie
  • Hi:  A week ago we were shout off from rogers, hense shutting down our spotify accounts. After going to the rogers site and resetting both phones on their site, i had to uninstall the spotif...
  • Mara_F
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes