Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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So the subscription made me pay $12. 99 for premium and it took this money off my iTunes card but it didn't give me the premium and I didn't receive an email either. Does anyone have any suggestions on how to fix this?
Hello guys, I hope my message will make some sense.I have Spotify premium and I'd like to change my email address. But it tells me that the address I want to use is already taken. The problem might be that sometime ago I have already used that addres...
Hi, I seem to have a problem while using Spotify - my Spotify account is linked to my Facebook account. While logging in on Spotify's website to get premium, I see that my profile is linked to my father in law's profile. How can I disconnect the two ...
hi guys i have some question so please help me find the answer :0 , i have 1month subscription for premium family, if i start my premium today, actually it will end in the next 1 month right?how if one of my family try to join my premium family 1 wee...
I changed my cellphone unit and when i installed Spotify and logged on my account Im on Spotify Free instead of Premium. I have been subscribing to Premium for months why am i suddenly on free. If i subscribe again i might be charged twice. What shou...
I have invited my wife for our family subscription. it says she can't accept as she is based in a different country. Pretty sure she is not as we live in the same house !!! both of our accounts say we are in the UK.... any ideas.
Dear Spotify, As an avid Spotify user and someone who tells everyone about Spotify because I love it that much, I'm disappointed that after waiting so long for Spotify family, I see that the new pricing for Spotify family is available globally, EXCEP...
so I just upgraded to the member +1 plan but when my boyfriend opens the link in his email it takes him to a page that says he can't join the family plan.he signed into my account and uses my music when I'm not on Spotify but why can't he create his ...
My Facebook account is disabled until I can provide valid government identification. Therefore, it's not letting me use Spotify and I'm still on a Premium subscription. Really don't wanna lose my playlists. Any way to fix this?
3 days ago i upgraded to spotify premium from music (managing my subscription) on my IOS device, and 12.99$ was taken and i still dont have premium on my account, i tried re installing and loging out and logging back in but nothing worked...
A QUIEN DEBO DIRIGIR ESTE RECLAMO, NO HAY NINGUN EMAIL DE SOPORTE O SERVICIO A CLIENTES, SOLO PONEN ESTA COMUNIDAD PARA QUE UNO SE HARTE DE ENTENDERLO Y LOGRAN QUE UNO SE DESISTA DE BUSCAR QUIEN RESUELVA ESTA SITUACION... ¡¡¡¡¡QUIERO MIS 3 MESES POR ...
Why has my Spotify Premium account not transferred to my new devices, I have thousands of tunes on it but the old phone of course can' t last forever. If you login your account and all your music should be there to enjoy no matter what device you are...
When logging in the app, the accont is a Free account. When logging in on web with same user, it is a Premium accont. I have reinstalled the app, but it doesn't help. Login by FB doesn't change anything. All playlist on the app is also gonePLEASE HEL...
So I am about to go to college and thought I could get the student discount for premium. I filled in my card information and then it asked me for verification of my education. I didn't have my student id or anything yet so I just closed the window an...
Estaba en Spotify free y me salio un comercial que si regresaba a premium pagaría 99 pesos por 3 meses, sin embargo eh dado en el enunció y me suscribí, me cobraron los 99 y solamente me dio 1 mes, ¿que hago?
I am planning to buy an online gift card for Premium to my friend. My only concern is about the region. I am currently in Spain, but my account is registered in Czech Republic. A friend to whom I want to make a gift also lives in Czech Republic, but ...
My subscription is currently showing as FREE but iTunes have sent me a receipt showing that my Spotify payment was successful for this month. I've checked in the App Store and my subscription is current and due to renew on 06 August 2016. Can you ple...
I am living in the Dominican Republic and I have tried to upgrade to premium, but it won't let me pay with my US credit card after I changed my country, nor will it accept my DR credit card or allow me to pay with Paypal. I am working as a volunteer ...
I recently paid for my Spotify premium, with proof on my bank statements AND Apple purchase history, yet my premium subscription has been paused? Can anyone help me out here?