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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I subscribed to premium account per month for a single payment month. I want to know when I loaded the new payment to my credit card.
I've been unsuccessful with my cancellation of this subscription. I've gone to my account clicked subscription and it asks me my debit card info and to subscribe. But there's no option for to unsubscribe and the websites Help menu suggests. Please he...
I have a premium account with you guys for my card ending in [credit card last 4 digits removed] but there is no money in it anymore so switched the accounts. You guys are still charging my zero balance account and over drafting it. This shouldn't ev...
My son is studying in Spain for four months. Can he use our Family Premium plan while he is overseas?
I received a one year gift card subscription last year, and my premium account is set to finish in January 2017 I think. Since my birthday is soon I was considering asking for another gift card for a yearly Spotify Subscription. I was wondering if I ...
Hey dear Spotify community!I would like to do a spotify family subscription, but I was wondering - What happens if one of the 6 family members (already inscribed) are going somewhere else for a limited time (e.g. holidays) in a different country? Wil...
Bonjour,J'ai créé un compte spotify premium avec le nom d'utilisateur "splitcroatie" début août. J'ai fait une erreur dans le renseignement de l'adresse mail ce qui fait que je ne peux pas réinitialiser mon mot de passe dont je ne me souviens plus. s...
Hi, I have got family premium. Got new email for my daughter. Logged in and there is someone elses user name tagged to the brand new email address. How do I go about that? Thanks.
For some reason I ended up with two accounts. It looks like my premium account was one I originally created with Facebook last fall, but I'm unable to log into it - if I say I want to reset my password it tells me to do it through Facebook and then F...
When i was starting my compuiter, i was logged out through spotify and it said code3. How do i recover the account? i dont know even the email for it
Hello.. Im new here guys and can't seem to manage on how to put a profile pic without using my facebook acct. Any help will be greatly appreciated. Thanks.
I need some help. Spotify has logged me out, and I am unable to logg back in. I have a premium account. It keeps giving me error #3. But I know for sure my password and my username is correct. When I log in to the spotify app on my laptop, it loads a...
Ive forgetten my password and have been trying to reset via my PC but I need my current passsword which i cant remember. I dont receive response emails to trigger a new password process. I have checked spam and there is nothing there. I can access my...
Hola, buen día. Quisiera saber si, teniendo una cuenta premium, puedo cambiarla a plan familiar y agregar a mi familia a mi beneficio. Igualmente, el procedimiento para hacer ese cambio de subscripción, gracias.
I'm trying to link my Facebook account to have a profile picture and name. When i try it on pc it gives no error or anything like that but it doesn't work.When i try from my phone it says "this facebook account is linked to another spotify account" b...
I recently broke my phone with all my information on it and cannot figure out which e-mail I used to login to my Premium account. The only information I have is the credit card that is being charged for my account, otherwise I cannot login. What shou...
I was trying to get premium through a promo that gave me premium for three months por 35 cents. I think you guys charged me this twice and then a fully-priced subscription. Is there any whay to claim a refund?
Apparently my offline music got switched with somebody else's. Suddenly I have a collection of French / Quebecois rap. Not necessarily bad, but not what I downloaded. i would appreciate if my offline music would be restored. Thx, Andreas
Yesterday I upgraded from my free spotify account to premium. I'm fine with being charged the 9.99 + tax. But on my bank statement it says I also got charged 4.99 + tax making it 5.27... On my statement it says Spotify USA. If I knew I'd be charged m...
Site won't take my credit card payment even though I have money in account and online transactions are enabled. Help!!!