Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88243 Views

9 replies

2 likes

Account
Login
  • 88243 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

740366 Views

13 replies

4 likes

Account
  • 740366 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756161 Views

18 replies

29 likes

  • 756161 Views
  • 18 replies
  • 29 likes

[All Platforms][Other] Merge artists

Hey, I'm managing the Artist Sarah-Jane who has a few projects on Spotify.Is there a reason why some of our uploads apear on another artists profile? There are currently 2 profiles with that name. "Sarah-Jane" and "Sarah - Jane"This is quite confusin...

Newbie

Hey,   I'm managing the Artist Sarah-Jane who has a few projects on Spotify. Is there a reason why some of our uploads apear on another artists profile?   There are currently 2 profile...

LordRollin

Community Legend

416 Views

1 replies

0 likes

All Platforms
Other
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Account Name reset

Can't remember by actual user login. The account info i have and can login to the spotify web page, but not the music player. Some of the posts say that you have to login with whatever the account name is not your email address. How can i reset that?

Casual Listener

Can't remember by actual user login. The account info i have and can login to the spotify web page, but not the music player. Some of the posts say that you have to login with whatever the account na...

Haven08

Casual Listener

440 Views

2 replies

0 likes

Account
Login
  • 440 Views
  • 2 replies
  • 0 likes

Facebook account deleted, no longer spotify premium

Help needed. I just deleted my FB account forever, and I cannot longer log in in my premium account of spotify. All my playlists are gone..How can I still use such account not linked to FB??? Thanks

Newbie

Help needed. I just deleted my FB account forever, and I cannot longer log in in my premium account of spotify. All my playlists are gone..How can I still use such account not linked to FB??? Th...

LordRollin

Community Legend

230 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 230 Views
  • 1 replies
  • 0 likes

Spotify Premium Family

If the other family members have separate accounts on our Family account, can we have playback on multiple devices?

Newbie

If the other family members have separate accounts on our Family account, can we have playback on multiple devices?

mzwagemakers

Roadie

222 Views

1 replies

0 likes

Premium
Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution My credit card is stolen

Hi!I purchased premium spotify account that first 3 months 0.99 Turkish Lira, then every month 9.99 Turkish lira. But my credit card was stolen yesterday. I canceled my card. I have just used premium for 1 month. Unfortunately, I cant use free 2 mont...

Newbie

Hi! I purchased premium spotify account that first 3 months 0.99 Turkish Lira, then every month 9.99 Turkish lira.  But my credit card was stolen yesterday. I canceled my card. ...

Alejandro_C

Spotify Legend

303 Views

1 replies

0 likes

Account
Premium
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Contratei uma promoção de 3 meses como premium e no primeiro mês a conta passou para free

contratei Uma Promoção de 3 meses e when completou o preimeiro Mês uma Conta voltou a Ser livre!ja sai da Conta instalei e desistalei o aplicativo e nada. Fui Informado Que a Promoção seria comeu 30/06/2016, e meu Pagamento foi Confirmado no dia 25/0...

Visitor

contratei Uma Promoção de 3 meses e when completou o preimeiro Mês uma Conta voltou a Ser livre! ja sai da Conta instalei e desistalei o aplicativo e nada. Fui Informado Que a Promoção seria comeu 3...

Alejandro_C

Spotify Legend

277 Views

1 replies

0 likes

Account
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Hide Announcements being Premium

Hi, I'm a Spotify premium suscriptor (Ubuntu). A new Announcements banner is being shown in my main page: One of the reasons I became Premium is not to suffer ads... is there a way to deactivate this announcements forever instead of being force to hi...

Casual Listener

Hi, I'm a Spotify premium suscriptor (Ubuntu). A new Announcements banner is being shown in my main page:     One of the reasons I became Premium is not to suffer ads... is there a w...

gapthemind

Newbie

3457 Views

6 replies

1 likes

Premium
  • 3457 Views
  • 6 replies
  • 1 likes

GOT a new iPhone and can not login

I have broken my old iPhone and got a new One. But can not log in to Spotify.Need help. Have tried to reset password And tried to log in with Facebook.Need help asap!

Casual Listener

I have broken my old iPhone and got a new One. But can not log in to Spotify. Need help. Have tried to reset password And tried to log in with Facebook. Need help asap!

Shaun_Yap

Gig Goer

333 Views

3 replies

0 likes

Login
  • 333 Views
  • 3 replies
  • 0 likes

Vodafone €5 Spotify

Hi, I recently have subscribed to Spotify premium through Vodafone's most recent offer, Spotify Premium for a month and 500mb of data for €5 a month. I completed the whole subscription process with in a website owned by Vodafone, but I look at my sub...

Newbie

Hi, I recently have subscribed to Spotify premium through Vodafone's most recent offer, Spotify Premium for a month and 500mb of data for €5 a month. I completed the whole subscription process with i...

Maxim

Spotify Star

362 Views

1 replies

0 likes

Premium
Subscription
  • 362 Views
  • 1 replies
  • 0 likes

Urgent refund!!!

Hi guys. I've been Charged 9.99 for premium. However I don't have enough money in my bank. I didn't realise and I really need a quick refund if it's possible before my bank charge me even more. Please help!!

Newbie

Hi guys. I've been Charged 9.99 for premium. However I don't have enough money in my bank. I didn't realise and I really need a quick refund if it's possible before my bank charge me even more. Pleas...

Maxim

Spotify Star

230 Views

1 replies

0 likes

Account
Premium
Subscription
  • 230 Views
  • 1 replies
  • 0 likes

I have been charged three times for the same account

As the title suggests i have been charged three times on the same day for the one spotify account. Where can I get a refund for this?

Newbie

As the title suggests i have been charged three times on the same day for the one spotify account. Where can I get a refund for this?

Maxim

Spotify Star

199 Views

1 replies

0 likes

Account
Premium
Subscription
  • 199 Views
  • 1 replies
  • 0 likes

NUS card discount

I have previously had my NUS card on another account but cancelled the supscription. Now when i try to use it on my normal account it says the credentials of the card are already being used even though i cancelled the previous supscription. How do i ...

Newbie

I have previously had my NUS card on another account but cancelled the supscription. Now when i try to use it on my normal account it says the credentials of the card are already being used even thou...

LordRollin

Community Legend

281 Views

1 replies

0 likes

Subscription
  • 281 Views
  • 1 replies
  • 0 likes

Trouble with payment

Hi. Im beeing charged by spotify every month a fee of 99,- NOK. But in march I spent a gift card I got for christmas on 129,- NOK for three months. When that ended, my Spotify shut down telling me that I have to upgrade to premium to be able to liste...

Newbie

Hi. Im beeing charged by spotify every month a fee of 99,- NOK. But in march I spent a gift card I got for christmas on 129,- NOK for three months. When that ended, my Spotify shut down telling me th...

Maxim

Spotify Star

220 Views

1 replies

0 likes

Account
  • 220 Views
  • 1 replies
  • 0 likes

Update payment method

I've been trying over multiple days and different times of the day to change my credit card details, but I keep getting the oh no theres been a problem message. Totally frustrated. You can't tell me there is a consistent problem ALL the time. HELP!

Casual Listener

I've been trying over multiple days and different times of the day to change my credit card details, but I keep getting the oh no theres been a problem message.   Totally frustrated. You can't...

sy97jgu

Casual Listener

539 Views

5 replies

0 likes

Account
  • 539 Views
  • 5 replies
  • 0 likes

Picture on Profile

I did not link spotify to my Facebook profile for a reason, how can I get that picture removed. Facebook probably comes through the flucking crapper next !!

Newbie

I did not link spotify to my Facebook profile for a reason, how can I get that picture removed. Facebook probably comes through the flucking crapper next !!

Maxim

Spotify Star

215 Views

1 replies

0 likes

Account
Security
  • 215 Views
  • 1 replies
  • 0 likes

can't login

We just bought premium family with our family and i made an account and i connected it to the premium family account and now i wanne login on the spotify app and it says this email is already used so i can't login. does anyone now how to fix this? th...

Casual Listener

We just bought premium family with our family and i made an account and i connected it to the premium family account and now i wanne login on the spotify app and it says this email is already used so...

Maxim

Spotify Star

335 Views

3 replies

0 likes

Account
Premium
  • 335 Views
  • 3 replies
  • 0 likes

How do I know if my family entered the same address when creating your account?

We want to hire the family plan, but we are not sure have put the same direction when creating our accounts. How can we know the address of the account?

Casual Listener

We want to hire the family plan, but we are not sure have put the same direction when creating our accounts. How can we know the address of the account?

April03

Casual Listener

698 Views

2 replies

0 likes

Account
Premium
Subscription
  • 698 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify con facebook

Hola, tengo un inconveniente y es que anteriormente tenía una cuenta Spotify gratis, pero al tiempo cree otra cuenta premium mi cuenta anterior esta enlazada con facebook quiero desenlazar esa vieja y enlazar la nueva pero me ha dado mucha agua a beb...

Newbie

Hola, tengo un inconveniente y es que anteriormente tenía una cuenta Spotify gratis, pero al tiempo cree otra cuenta premium mi cuenta anterior esta enlazada con facebook quiero desenlazar esa vieja ...

Alejandro_C

Spotify Legend

217 Views

1 replies

0 likes

Other
Subscription
  • 217 Views
  • 1 replies
  • 0 likes