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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80352 Views

9 replies

2 likes

Account
Login
  • 80352 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653680 Views

13 replies

4 likes

Account
  • 653680 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734088 Views

18 replies

29 likes

  • 734088 Views
  • 18 replies
  • 29 likes

Solved!! Premium with iTunes credit

Hi, I was wondering how to buy premium with iTunes credit. Yes I know it costs more but I still would like to purchase premium with iTunes credit. How do i buy it. Thanks

Newbie

Hi, I was wondering how to buy premium with iTunes credit. Yes I know it costs more but I still would like to purchase premium with iTunes credit. How do i buy it. Thanks 🙂

Maxim

Spotify Star

343 Views

1 replies

0 likes

Premium
  • 343 Views
  • 1 replies
  • 0 likes

Password set up

im trying to set up a password for spotify so i dont have to use my facebook all the time and when i try to set it up it says there was a problem setting up my password

Newbie

im trying to set up  a password for spotify so i dont have to use my facebook all the time and when i try to set it up it says there was a problem setting up my password

Hubo

Community Legend

227 Views

1 replies

0 likes

Account
Login
  • 227 Views
  • 1 replies
  • 0 likes

Premium Account Got Hacked

My premium account got hacked and they change my e-mail address, i try to send a help request to contact form but apparently they will provide reply to the hacker's account. This is so Fu**ed up to be honest. First time I experience hacked account is...

Visitor

My premium account got hacked and they change my e-mail address, i try to send a help request to contact form but apparently they will provide reply to the hacker's account. This is so Fu**ed up to b...

user-removed

Not applicable

1905 Views

1 replies

0 likes

Account
  • 1905 Views
  • 1 replies
  • 0 likes

Premium Account Got Hacked

My premium account got hacked and they change my e-mail address, i try to send a help request to contact form but apparently they will provide reply to the hacker's account. This is so **bleep**ed up to be honest. First time I experience hacked accou...

Visitor

My premium account got hacked and they change my e-mail address, i try to send a help request to contact form but apparently they will provide reply to the hacker's account. This is so **bleep**ed up...

Maxim

Spotify Star

303 Views

1 replies

0 likes

Account
  • 303 Views
  • 1 replies
  • 0 likes

iTunes Wont Allow Me To Have Premium

I have been using Apple's renewal service to charge for spotify premium, and I recently got billed for this month, and when I opened Spotify on my phone, I couldn't help but notice that it was stuck at Free, and I am currently in a bad situation. Ple...

Casual Listener

I have been using Apple's renewal service to charge for spotify premium, and I recently got billed for this month, and when I opened Spotify on my phone, I couldn't help but notice that it was stuck ...

osornios

Spotify Star

214 Views

3 replies

0 likes

Account
Free
Other
Subscription
  • 214 Views
  • 3 replies
  • 0 likes

Spotify Family Premium in vacations

Hey, so im from argentina, and i have spotify family premium account with my mom and brothers, but now im travel in europe for three months and my account with premium doesnt work cause they say i have to pay a new subscription in the country im righ...

Visitor

Hey, so im from argentina, and i have spotify family premium account with my mom and brothers, but now im travel in europe for three months and my account with premium doesnt work cause they say i ha...

osornios

Spotify Star

320 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Moving from Chile to UK: billing?

I will be moving from Chile to the UK in a few months time, and my sister wants to give me a premium spotify account as a gift, so she will be paying for it. She lives in Chile and so the payment would be from Chile on a chilean credit card. When I'm...

Casual Listener

I will be moving from Chile to the UK in a few months time, and my sister wants to give me a premium spotify account as a gift, so she will be paying for it. She lives in Chile and so the paymen...

osornios

Spotify Star

438 Views

3 replies

0 likes

Account
Premium
Subscription
  • 438 Views
  • 3 replies
  • 0 likes

Solved!! Erase traces from a computer I am not going to use anymore

So, I am going to change computers in my current job and don't want any info from me on the computer that I'm not going to use anymore. I've been trying to toggle the remember me option on start up but my email still appears. I understand that for so...

Newbie

So, I am going to change computers in my current job and don't want any info from me on the computer that I'm not going to use anymore. I've been trying to toggle the remember me option on start up b...

osornios

Spotify Star

408 Views

1 replies

0 likes

Account
Login
Security
  • 408 Views
  • 1 replies
  • 0 likes

Playlist will not load whatsoever. Requesting deletion of the playlists.

Hello, Recently, I've come across a problem in my Spotify application on PC/Android. Two of my playlists now display as "Loading..." on both PC and Android, but no matter what I do, I remain unable to delete them. This isn't a request so much to retr...

Newbie

Hello,    Recently, I've come across a problem in my Spotify application on PC/Android. Two of my playlists now display as "Loading..." on both PC and Android, but no matter what I do, I ...

osornios

Spotify Star

233 Views

1 replies

0 likes

Account
  • 233 Views
  • 1 replies
  • 0 likes

Not approved but charged for student Premium Account

Two nights ago, I attempted to upgrade my account to a premium student account. Whatever the "authentication" service is, it was not able to find me, and so the upgrade process was not completed. However, because my credit card details were also ente...

Casual Listener

Two nights ago, I attempted to upgrade my account to a premium student account. Whatever the "authentication" service is, it was not able to find me, and so the upgrade process was not completed. How...

osornios

Spotify Star

366 Views

3 replies

0 likes

Subscription
  • 366 Views
  • 3 replies
  • 0 likes

Family Plan

I am confused.... in the family plan it says that all the members needs to live in the same house, but if my brother lives 3 hours from where i am we can still pay for a family plan and just put the same direction like if he lives in the house?

Newbie

I am confused.... in the family plan it says that all the members needs to live in the same house, but if my brother lives 3 hours from where i am we can still pay for a family plan and just put the ...

LordRollin

Community Legend

239 Views

1 replies

0 likes

Unlimited
  • 239 Views
  • 1 replies
  • 0 likes

Student discount

I would like to pay for my daughters student discount. But it will not verify her student ID.

Newbie

I would like to pay for my daughters student discount. But it will not verify her student ID.

osornios

Spotify Star

251 Views

1 replies

0 likes

Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Cancel my subscription please!!

Please email me once done. My subscription hasn't been working for months, tried all self help options & don't have time following all these links all the time for technical assistance!

Casual Listener

Please email me once done. My subscription hasn't been working for months, tried all self help options & don't have time following all these links all the time for technical assistance!

osornios

Spotify Star

216 Views

1 replies

0 likes

Subscription
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! 3 months for the price of 1

Hi. So in June, Spotify advertised a 3 month premium for the price of 1 month deal. I went a head and bought it, but today my subscription ended (after one month), and I went back to Spotify Free. What happend? Thanks. Best regards,Snowie/Fredrik.

Newbie

Hi.   So in June, Spotify advertised a 3 month premium for the price of 1 month deal. I went a head and bought it, but today my subscription ended (after one month), and I went back to Spotify...

osornios

Spotify Star

380 Views

1 replies

0 likes

Account
Premium
Subscription
  • 380 Views
  • 1 replies
  • 0 likes

"Your credit card seems to be having a bad day" - Why can't I upgrade to premium?

I have a few things to say to Spotify.I've recently tried to get student premium service on my account. "Recently" meaning I've been trying for the past few weeks. At first I figured it might just be that the system hadn't picked me up as enrolled in...

Casual Listener

I have a few things to say to Spotify. I've recently tried to get student premium service on my account. "Recently" meaning I've been trying for the past few weeks. At first I figured it might just ...

bxnes

Casual Listener

593 Views

4 replies

1 likes

Account
Subscription
  • 593 Views
  • 4 replies
  • 1 likes

Solved!! Premium For Family problem

Hello!I was paying a Premium For Family account but I couldn`t paid for a week and the account got paused, when I paid again, it paid a regular account instead of a Premium For Family. So, why it pays a regular account instead of a family account? an...

Newbie

Hello! I was paying a Premium For Family account but I couldn`t paid for a week and the account got paused, when I paid again, it paid a regular account instead of a Premium For Family. So, why it p...

osornios

Spotify Star

389 Views

1 replies

0 likes

Account
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! Changing Username

Yeah basically my username was set automatically by my email i didnt choose it and its really bad, possible to get it changed?

Newbie

Yeah basically my username was set automatically by my email i didnt choose it and its really bad, possible to get it changed?

mfrank5

Newbie

12217 Views

2 replies

2 likes

Account
  • 12217 Views
  • 2 replies
  • 2 likes

premium 1 month free?

i just turned into premium. it said i had a free month trial but i think i've been charged the 9,99€...

Newbie

i just turned into premium. it said i had a free month trial but i think i've been charged the 9,99€...  

ellaleaney

Newbie

305 Views

2 replies

0 likes

Free
  • 305 Views
  • 2 replies
  • 0 likes

Paying for Premium but not getting it

I've been paying for Premium Spotify for almost a week now with no service. I have an iPhone 6, have reinstalled the app twice and it still insists I'm not a premium member. Need help.

Casual Listener

I've been paying for Premium Spotify for almost a week now with no service. I have an iPhone 6, have reinstalled the app twice and it still insists I'm not a premium member. Need help.

osornios

Spotify Star

352 Views

3 replies

0 likes

Premium
  • 352 Views
  • 3 replies
  • 0 likes

Free trial

Why is it that I need to put in my credit card information if i just want to use the free trial? I have to share my credit card with my siblings so I can't even put the information in.

Newbie

Why is it that I need to put in my credit card information if i just want to use the free trial? I have to share my credit card with my siblings so I can't even put the information in.

Maxim

Spotify Star

248 Views

1 replies

0 likes

Free
  • 248 Views
  • 1 replies
  • 0 likes