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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172131 Views
  • 695 replies
  • 57 likes
  • Account
  • 172131 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090602 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090602 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51984 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51984 Views
  • 58 replies
  • 8 likes

I have my account linked with facebook

Anyway, I have my account linked to facebook but that facebook has been disabled and want to get my spotify account, as I go now?

  • Visitor
  • Anyway, I have my account linked to facebook but that facebook has been disabled and want to get my spotify account, as I go now?
  • user-removed
  • Not applicable
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 98 Views
  • 1 replies
  • 0 likes

Can't Login to Spotify

Hi,Hoping someone can help me. I am trying to login to my Spotify Premium Account. I am paying for it but cannot log in. When I go to log in it says it does not recognize my password. When I choose "forgot password" it sends me an email to reset my p...

  • Newbie
  • Hi, Hoping someone can help me.  I am trying to login to my Spotify Premium Account.  I am paying for it but cannot log in.  When I go to log in it says it does not recognize my passw...
  • osornios
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Login
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Why do you say that I have 1 month for free if at the end of the month I have to pay it anyway?

Your publicity campain says "Subscribe for free for 1 month!" But then, if you read the whole thing, it says that "At the end of the month you have to pay it" Then... then its not free... Or is there something that im not getting?

  • Casual Listener
  • Your publicity campain says "Subscribe for free for 1 month!" But then, if you read the whole thing, it says that "At the end of the month you have to pay it" Then... then its not free... Or is there...
  • osornios
  • Spotify Star
  • 158 Views
  • 2 replies
  • 0 likes
  • Free
  • 158 Views
  • 2 replies
  • 0 likes

pago

hola buenas tardes realize el pago con dos tarjetas diferentes y pasaron los cargos y no tengo mi cuenta premium sigue siendo gratis me gustaria una solucion

  • Newbie
  • hola buenas tardes realize el pago con dos tarjetas diferentes y pasaron los cargos y no tengo mi cuenta premium sigue siendo gratis me gustaria una solucion 
  • osornios
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • Premium
  • 68 Views
  • 1 replies
  • 0 likes

Solved!! Moving Overseas

Hi there,I was wondering if anyone could tell me if Spotify wirks in China. I am moving there in August and was wondeing if it will work. I adore this app and don't know how i will live without it if it doesn't. Thanks in advance!

  • Casual Listener
  • Hi there, I was wondering if anyone could tell me if Spotify wirks in China. I am moving there in August and was wondeing if it will work. I adore this app and don't know how i will live without it ...
  • Maxim
  • Spotify Star
  • 220 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 4 replies
  • 0 likes

Follower count

Hello...for some reason on my mac destop version I don't see follower numbers any longer. I see them on my i-phone version of Spotify. Any feedback on how to get back follower numbers on my desktop version is appreciated.

  • Casual Listener
  • Hello...for some reason on my mac destop version I don't see follower numbers any longer.  I see them on my i-phone version of Spotify.  Any feedback on how to get back follower numbers on ...
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Other
  • 271 Views
  • 1 replies
  • 0 likes

Can't login with Facebook.

I connected my Facebook to another account. Then I disconnected Facebook from the other account, and now I can't login into my old account. It says "You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, ...

  • Regular
  • I connected my Facebook to another account. Then I disconnected Facebook from the other account, and now I can't login into my old account. It says "You do not have a Spotify account connected to you...
  • pablosmith
  • Casual Listener
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes

Paid for 3 months at .99/month trial and am not getting it but have been charged

I joined the trial 3 months for .99/month on May 20. My credit card was billed on May 23. However we are not getting the commercial free service and when I went in to check on my account it said we had no account. I have tried to find a way to contac...

  • Newbie
  • I joined the trial 3 months for .99/month on May 20. My credit card was billed on May 23. However we are not getting the commercial free service and when I went in to check on my account it said we h...
  • artilleryguard
  • Newbie
  • 110 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 110 Views
  • 1 replies
  • 0 likes

How do I pay without a credit card?

Om te uograden wordt een wijze van betaling gevraagd, In nederland bestaat een automatische incasso. Ik kan niet betalen via ideal . ik heb geen creditkaart of een andere manier om te gaan betalen. Hoe moet ik dan betalen?

  • Newbie
  • Om te uograden wordt een wijze van betaling gevraagd, In nederland bestaat een automatische incasso.   Ik kan niet betalen via ideal . ik heb geen creditkaart of een andere manier om te ...
  • Sabrina1980
  • Newbie
  • 212 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 212 Views
  • 3 replies
  • 0 likes

My money

Where is my money? I have been charged twice for the price of $5.35 for a student account that I have not accessed. It's been two days. Your company should have pepper who deal with these situations and correct them immediately. The only thing it see...

  • Casual Listener
  • Where is my money? I have been charged twice for the price of $5.35 for a student account that I have not accessed. It's been two days. Your company should have pepper who deal with these situations ...
  • AmberAstarr
  • Casual Listener
  • 104 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 104 Views
  • 2 replies
  • 0 likes

Trouble with accounts.

So, I'm having a really bad time trying to organize my Spotify accounts (yeah, plural... just found out i had more than one).Long story short:- I use my Google email to log into my main Spotify account and i'ts all good with this one. BUT i want to c...

  • Casual Listener
  • So, I'm having a really bad time trying to organize my Spotify accounts (yeah, plural... just found out i had more than one). Long story short: - I use my Google email to log into my main Spotify...
  • julianasouza_s
  • Casual Listener
  • 173 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 173 Views
  • 4 replies
  • 0 likes

why have i been charged six times for my premium account

I have tried to update my credit card details six times now and the new details never display but yet I have been charged five times by spotify and once by vodaphone. I have mailed support had an automatic response and nothing else. This is fraud six...

  • Music Fan
  • I have tried to update my credit card details six times now and the new details never display but yet I have been charged five times by spotify and once by vodaphone. I have mailed support had an aut...
  • Kacie3278
  • Casual Listener
  • 887 Views
  • 9 replies
  • 0 likes
  • Premium
  • 887 Views
  • 9 replies
  • 0 likes

Premium not active

I am not able to use my premium account and have lost all of the music which I had saved. I am suspecting I might have 2 accounts but am not sure. Could you please help me resolve this?

  • Newbie
  • I am not able to use my premium account and have lost all of the music which I had saved. I am suspecting I might have 2 accounts but am not sure. Could you please help me resolve this?
  • EilerWessel
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 121 Views
  • 1 replies
  • 0 likes

Merge Facebook and regular account

Hello, I have an account through facebook and a 'normal' spotify account. I would like to merge the two, so I can see my facebook friends' playlists in my normal account. I read the troubleshooting guide below, but it does not say what to do if you h...

  • Newbie
  • Hello,   I have an account through facebook and a 'normal' spotify account. I would like to merge the two, so I can see my facebook friends' playlists in my normal account. I read the troubles...
  • Hubo
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 90 Views
  • 1 replies
  • 0 likes

Solved!! I bought 3m subscription for 1€ and Spotify charge me full month after few days

After eight days Spotify charged me price for full month. How it is possible? According official page I must pay also next month. In general I did not get almost nothing for 1 €.I am using PayPal.Also I lost my all offline songs. It is looks like som...

  • Casual Listener
  • After eight days Spotify charged me price for full month. How it is possible? According official page I must pay also next month. In general I did not get almost nothing for 1 €. I am using PayPal. ...
  • osornios
  • Spotify Star
  • 265 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 265 Views
  • 3 replies
  • 0 likes

Account Statistics / Information

Dear Spotify,When I tried to log in to Spotify (because it kicked me out of my account), it wouldn't let me, because apparently "I've been using it abroad for 14+ days", when I have not. This has happened to me previously, and I do not think that it ...

  • Casual Listener
  • Dear Spotify, When I tried to log in to Spotify (because it kicked me out of my account), it wouldn't let me, because apparently "I've been using it abroad for 14+ days", when I have not. This has h...
  • osornios
  • Spotify Star
  • 153 Views
  • 3 replies
  • 0 likes
  • Account
  • 153 Views
  • 3 replies
  • 0 likes

Payment failure and I still got charged

I tried to subscribe to family premium and when I entered my credit card info it said that there was a problem with my payment method or bank and that I shouldnt be worried and that I wasnt going to get charged for it, and right after that I check an...

  • Casual Listener
  • I tried to subscribe to family premium and when I entered my credit card info it said that there was a problem with my payment method or bank and that I shouldnt be worried and that I wasnt going to ...
  • Maxim
  • Spotify Star
  • 166 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 166 Views
  • 3 replies
  • 0 likes

HELP My friends cant find my spotify user

Hello! I resquest my friend to follow my account and when they typed my user they couldnt find it?! And even when I followed them, they couldnt find me in their followers lista ;(

  • Newbie
  • Hello! I resquest my friend to follow my account and when they typed my user they couldnt find it?! And even when I followed them, they couldnt find me in their followers lista ;(
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Delete a user

Hi! I want to delete my user so i can get another username... How? Thanks

  • Newbie
  • Hi!    I want to delete my user so i can get another username... How?    Thanks
  • LordRollin
  • Community Legend
  • 79 Views
  • 1 replies
  • 0 likes
  • Account
  • 79 Views
  • 1 replies
  • 0 likes

Price Charged For Premium Is Not What's Stated

I checked before i signed on for Premium and it stated it was S$9.90. Unless the letter 'S' stood for some other currency unbeknownst to me, i'm pretty sure it's in SGD. However, when i checked my bank statement, i was charged S$10.18 instead. I'm ex...

  • Newbie
  • I checked before i signed on for Premium and it stated it was S$9.90. Unless the letter 'S' stood for some other currency unbeknownst to me, i'm pretty sure it's in SGD. However, when i checked ...
  • LordRollin
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 180 Views
  • 1 replies
  • 0 likes

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