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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 173513 Views
  • 697 replies
  • 57 likes
  • Account
  • 173513 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091196 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091196 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52068 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52068 Views
  • 58 replies
  • 8 likes

Account Statistics / Information

Dear Spotify,When I tried to log in to Spotify (because it kicked me out of my account), it wouldn't let me, because apparently "I've been using it abroad for 14+ days", when I have not. This has happened to me previously, and I do not think that it ...

  • Casual Listener
  • Dear Spotify, When I tried to log in to Spotify (because it kicked me out of my account), it wouldn't let me, because apparently "I've been using it abroad for 14+ days", when I have not. This has h...
  • osornios
  • Spotify Star
  • 153 Views
  • 3 replies
  • 0 likes
  • Account
  • 153 Views
  • 3 replies
  • 0 likes

Payment failure and I still got charged

I tried to subscribe to family premium and when I entered my credit card info it said that there was a problem with my payment method or bank and that I shouldnt be worried and that I wasnt going to get charged for it, and right after that I check an...

  • Casual Listener
  • I tried to subscribe to family premium and when I entered my credit card info it said that there was a problem with my payment method or bank and that I shouldnt be worried and that I wasnt going to ...
  • Maxim
  • Spotify Star
  • 166 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 166 Views
  • 3 replies
  • 0 likes

HELP My friends cant find my spotify user

Hello! I resquest my friend to follow my account and when they typed my user they couldnt find it?! And even when I followed them, they couldnt find me in their followers lista ;(

  • Newbie
  • Hello! I resquest my friend to follow my account and when they typed my user they couldnt find it?! And even when I followed them, they couldnt find me in their followers lista ;(
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Delete a user

Hi! I want to delete my user so i can get another username... How? Thanks

  • Newbie
  • Hi!    I want to delete my user so i can get another username... How?    Thanks
  • LordRollin
  • Community Legend
  • 79 Views
  • 1 replies
  • 0 likes
  • Account
  • 79 Views
  • 1 replies
  • 0 likes

Price Charged For Premium Is Not What's Stated

I checked before i signed on for Premium and it stated it was S$9.90. Unless the letter 'S' stood for some other currency unbeknownst to me, i'm pretty sure it's in SGD. However, when i checked my bank statement, i was charged S$10.18 instead. I'm ex...

  • Newbie
  • I checked before i signed on for Premium and it stated it was S$9.90. Unless the letter 'S' stood for some other currency unbeknownst to me, i'm pretty sure it's in SGD. However, when i checked ...
  • LordRollin
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 180 Views
  • 1 replies
  • 0 likes

Pay

good night, would they do help me because they made me the position of the subscription and payment has not passed or not I do not enjoy the benefits . and I find it unfair, since the days that I unserved not going to reimburse me or ?? I hope will h...

  • Newbie
  • good night, would they do help me because they made me the position of the subscription and payment has not passed or not I do not enjoy the benefits . and I find it unfair, since the days that I uns...
  • LordRollin
  • Community Legend
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
  • 74 Views
  • 1 replies
  • 0 likes

Has my credit card been cloned?

My company credit card was used by Spotify last month to charge me £9.99 for something that I never signed up to. I have 2 serious concerns: 1. How can this happen? I don't recall ever disclosing the details of this credit card. 2. My understanding i...

  • Casual Listener
  • My company credit card was used by Spotify last month to charge me £9.99 for something that I never signed up to. I have 2 serious concerns: 1. How can this happen? I don't recall ever disclosing the...
  • LordRollin
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Vodafone spotify pack

Hi,I have been subscribed to spotify premium through the vodafone spotify promo since one year. However, my spotify account has been turned into thr basic free account although the vodafone promo still continues ( confirmed by vodafone). Any idea on ...

  • Casual Listener
  • Hi, I have been subscribed to spotify premium through the vodafone spotify promo since one year. However, my spotify account has been turned into thr basic free account although the vodafone promo s...
  • LordRollin
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Premium
  • 108 Views
  • 1 replies
  • 0 likes

I am a premium member and i cant change my country

Hello, I am having 2 issues related to the same problem... I have the premium family memerbeship, i originally subscribe from Dominican Republic and now i moved to Honduras. I am still using my Dominican Republic credict card as payment method, now I...

  • Newbie
  • Hello,   I am having 2 issues related to the same problem... I have the premium family memerbeship, i originally subscribe from Dominican Republic and now i moved to Honduras. I am still ...
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 120 Views
  • 1 replies
  • 0 likes

Someone else is using my Account, I cant block or get rid of them

So what am I supposed to do? I have logged in with facebook for a long time, and the mail I used is prolly hacked since I havent used it for several years. So how can I get back control of my account?

  • Casual Listener
  • So what am I supposed to do? I have logged in with facebook for a long time, and the mail I used is prolly hacked since I havent used it for several years. So how can I get back control of my account?
  • sztrzask
  • Music Fan
  • 168 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 168 Views
  • 3 replies
  • 0 likes

3 months for 0,99€

Hey community,last month I saw this offer 3 months Spotify premium for 0,99€.So I clicked on that offer and paid 10€ for premium, but now my premium ran out.Please help Thank you!

  • Newbie
  • Hey community, last month I saw this offer 3 months Spotify premium for 0,99€. So I clicked on that offer and paid 10€ for premium, but now my premium ran out. Please help 😞 Thank you!  ...
  • Maxim
  • Spotify Star
  • 612 Views
  • 1 replies
  • 0 likes
  • Premium
  • 612 Views
  • 1 replies
  • 0 likes

Solved!! Family account abroad

Hello,i want to start a family account subscription, but my relatives live everywhere across the globe.. traveling both a lot. The starting point is Italy, means i will register from an Italian IP address with an Italian credit card, and i will keep ...

  • Newbie
  • Hello, i want to start a family account subscription, but my relatives live everywhere across the globe.. traveling both a lot.   The starting point is Italy, means i will register from an It...
  • Maxim
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Can only choose between two countries in my account

Hi all, when trying to change the country in my account I can only pick between Switzerand and The Netherlands? How can I pick from a full list of countries? Many ThanksGio

  • Casual Listener
  • Hi all, when trying to change the country in my account I can only pick between Switzerand and The Netherlands? How can I pick from a full list of countries?  Many Thanks Gio
  • GioBi1
  • Casual Listener
  • 610 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 610 Views
  • 2 replies
  • 0 likes

Unsubscribed (payment)

I have unsubscribed before the start of another month of subscription but they have still deducted my debit card. How will I take back my money?

  • Casual Listener
  • I have unsubscribed before the start of another month of subscription but they have still deducted my debit card. How will I take back my money?
  • Maxim
  • Spotify Star
  • 155 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 3 replies
  • 0 likes

Solved!! I want my username, not my facebook name! how?

I opened a second spotify account ( a free, my other is premium ) because I want to been seen on spotify as my artistname. I connected it to my facebook so that I can have a profilepicture. However, my username is now changed to my facebookname which...

  • Casual Listener
  • I opened a second spotify account ( a free, my other is premium ) because I want to been seen on spotify as my artistname. I connected it to my facebook so that I can have a profilepicture. However, ...
  • Ditzi_D
  • Casual Listener
  • 10201 Views
  • 6 replies
  • 1 likes
  • Account
  • 10201 Views
  • 6 replies
  • 1 likes

Cant log in it says my email already exist but at the same time they say it doesnt.

Trying to make a profile so i can join my familys family account. Apparently i have a facebook account but its the wrong email. When im trying to change to my email i have now its says its already being used. When im trying to log in on the email i h...

  • Casual Listener
  • Trying to make a profile so i can join my familys family account. Apparently i have a facebook account but its the wrong email. When im trying to change to my email i have now its says its already be...
  • EthanS1
  • Community Legend
  • 662 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 662 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Down

I have been trying to log on all day and I cannot. I tried to create a new account and I cannot. I try to go to spotify support to email them and it tells me the domain server cannot be found. HELP.

  • Newbie
  • I have been trying to log on all day and I cannot. I tried to create a new account and I cannot. I try to go to spotify support to email them and it tells me the domain server cannot be found. HELP.&...
  • osornios
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
  • 242 Views
  • 1 replies
  • 0 likes

Help with Crossed Accounts

I logged in to my Spotify account years ago on my friend's computer via Facebook and ever since then when I'm logged in to my account it shows my Facebook account photo, but my friend's Facebook name. If I go to account settings on Spotify, it also s...

  • Casual Listener
  • I logged in to my Spotify account years ago on my friend's computer via Facebook and ever since then when I'm logged in to my account it shows my Facebook account photo, but my friend's Facebook name...
  • osornios
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Login
  • 101 Views
  • 1 replies
  • 0 likes

Can't link existing Spotify account with Free Rogers Spotify Subscription

I have confirmed that everything is in order on Roger's end. However, the problem persists that when I attempt to complete the acitivation by logging into my Spotify account via my MyRogers account, the webpage get frozen and doesn't do anything and ...

  • Newbie
  • I have confirmed that everything is in order on Roger's end. However, the problem persists that when I attempt to complete the acitivation by logging into my Spotify account via my MyRogers account, ...
  • osornios
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 105 Views
  • 1 replies
  • 0 likes

version premium

I'm trying to get the premium version for just the validity of the promotion has been charged twice R $ 10.00 and does not update the version. Already deleted the program and downloaded it again but it does not update . As phaco and as I shall have t...

  • Visitor
  • I'm trying to get the premium version for just the validity of the promotion has been charged twice R $ 10.00 and does not update the version. Already deleted the program and downloaded it again but ...
  • osornios
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Premium
  • 100 Views
  • 1 replies
  • 0 likes

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