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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256401 Views
  • 783 replies
  • 81 likes
  • Account
  • 256401 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126651 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126651 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69888 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69888 Views
  • 63 replies
  • 8 likes

My Spotify subscription

Okay so I'm getting charged for Spotify but my account still says it's free and it's only working as free. so can anyone help me?

  • Newbie
  • Okay so I'm getting charged for Spotify but my account still says it's free and it's only working as free. so can anyone help me?
  • Maxim
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Subscription
  • 94 Views
  • 1 replies
  • 0 likes

Problema com pagamento

No mês de Junho, mudei minha conta de premium para family, porém, na fatura do cartão me cobraram tanto os 14 R$ do premium quanto os 22R$ do pacote family, como posso resolver isto?

  • Casual Listener
  • No mês de Junho, mudei minha conta de premium para family, porém, na fatura do cartão me cobraram tanto os 14 R$ do premium quanto os 22R$ do pacote family, como posso resolver isto?
  • PedroFreire1
  • Casual Listener
  • 220 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 220 Views
  • 4 replies
  • 0 likes

My premium subscription has been paused.

I'm trying to renew my subscription but it keeps saying there's a problem with my card even though I've tried 3 different ones all of which I know are in credit - please help!

  • Newbie
  • I'm trying to renew my subscription but it keeps saying there's a problem with my card even though I've tried 3 different ones all of which I know are in credit - please help!
  • mapuya19
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 91 Views
  • 1 replies
  • 0 likes

Premium Family in Canada

If what I am reading is true, there is a family plan available everywhere except Canada. I assume that is because of some sort of contract that Spotify signed with Rogers, as Rogers is able to give family plans to their wireless customers. I have bee...

  • Newbie
  • If what I am reading is true, there is a family plan available everywhere except Canada.  I assume that is because of some sort of contract that Spotify signed with Rogers, as Rogers is abl...
  • warlorax
  • Newbie
  • 171 Views
  • 2 replies
  • 0 likes
  • Premium
  • 171 Views
  • 2 replies
  • 0 likes

Solved!! I have a prepaid premium account, and wanna merge it with a family account, how do I do it?

I have a few months (something like 4-5) still in my prepaid yearly account. How do I merge it with my family's spotify premium (done without asking me) and don't lose money - 'cause we are already investing in the family plan?

  • Newbie
  • I have a few months (something like 4-5) still in my prepaid yearly account. How do I merge it with my family's spotify premium (done without asking me) and don't lose money - 'cause we are already i...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Premium account compromised, email/password changed without permission

Hello,I just received an email from Spotify that my email address was changed. This change was without my permission and it looks like my password was changed as well. I can login with Facebook but I'm unable to change my email or password without kn...

  • Newbie
  • Hello, I just received an email from Spotify that my email address was changed. This change was without my permission and it looks like my password was changed as well. I can login with Facebook b...
  • cx
  • Regular
  • 2528 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2528 Views
  • 2 replies
  • 0 likes

Solved!! Invite another Premium to my Family

HiI have invited another Premium Family administrator to my Family. But we can't get this to work. It say that it's already in another Family plan. According to the FAQ it would not be any problems and the other acount should be closed.What is wrong?...

  • Casual Listener
  • Hi I have invited another Premium Family administrator to my Family. But we can't get this to work. It say that it's already in another Family plan. According to the FAQ it would not be any problems...
  • osornios
  • Spotify Star
  • 156 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 156 Views
  • 3 replies
  • 0 likes

Logout of all devices, even the offline ones.

Hi, There are devices which are logged into my spotify but are offline at the moment and even when I try the option "Logout of all devices" in the account settings, they still remain logged in. Lets say the spotify app on my device is logged in but I...

  • Visitor
  • Hi,   There are devices which are logged into my spotify but are offline at the moment and even when I try the option "Logout of all devices" in the account settings, they still remain logged ...
  • osornios
  • Spotify Star
  • 1403 Views
  • 3 replies
  • 0 likes
  • Account
  • 1403 Views
  • 3 replies
  • 0 likes

Deactivate Facebook but keep account.

I tried to create a password for my device so I would not have to use my facebook to log in on my device. When I try to create the password for my username, it says error.

  • Newbie
  • I tried to create a password for  my device so I would not have to use my facebook to log in on my device. When I try to create the password for my username, it says error. 
  • mahnouel
  • Regular
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
  • 113 Views
  • 1 replies
  • 0 likes

Charged 4 times in a month

I was charges 4 times this month for my premium account.Yesterday I found out about the student discount plan, so I decided to sign up for it. I put all my information in ( credit card and personal info( and when I hit the verification button, it sai...

  • Casual Listener
  • I was charges 4 times this month for my premium account. Yesterday I found out about the student discount plan, so I decided to sign up for it. I put all my information in ( credit card and personal...
  • osornios
  • Spotify Star
  • 162 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 162 Views
  • 3 replies
  • 0 likes

We are being charged for Premium but don't have access

We are being charged via our apple account for premium access but do not have access the last receipt i have is March 2015? Username: 12135919937 I contacted Apple help desk and they have suggested i contact spotify. Thank you for your help. Beverley...

  • Casual Listener
  • We are being charged via our apple account for premium access but do not have access the last receipt i have is March 2015?   Username: 12135919937   I contacted Apple help desk and the...
  • osornios
  • Spotify Star
  • 163 Views
  • 3 replies
  • 0 likes
  • Account
  • 163 Views
  • 3 replies
  • 0 likes

Getting student discount whike already having premium

Hey guys I already have a premium account but I didn't have the student discount linked with it and was paying full price. I just purchased the student discount whike logging in through Facebook like I did with the first subscription. Am I going to g...

  • Newbie
  • Hey guys I already have a premium account but I didn't have the student discount linked with it and was paying full price. I just purchased the student discount whike logging in through Facebook like...
  • mahnouel
  • Regular
  • 94 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 94 Views
  • 1 replies
  • 0 likes

Email Address already taken

I was trying to register an account cause I was planning to subscribe to premium. But when I typed in my email address. a notification keeps popping up "email address already taken". the thing is that its a new email add I just created and i don't re...

  • Newbie
  • I was trying to register an account cause I was planning to subscribe to premium. But when I typed in my email address. a notification keeps popping up "email address  already taken". the thing ...
  • Maxim
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 348 Views
  • 1 replies
  • 0 likes

I paid and haven't get Premium

I paid for Spotify Premium. The payment was processed and still i havent get my premium. I already reset the spotify application and log out and in and still the same. Need help.

  • Casual Listener
  • I paid for Spotify Premium. The payment was processed and still i havent get my premium. I already reset the spotify application and log out and in and still the same. Need help.
  • Maxim
  • Spotify Star
  • 148 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 148 Views
  • 3 replies
  • 0 likes

Change username

Hi, I am a Rogers Wireless client. I have a spotify account included with my Rogers Wireless account. I need to close my spotify account so I can reopen it and get a relevant username. I used Facebook Connect when I created my Spotify account and sin...

  • Visitor
  • Hi, I am a Rogers Wireless client. I have a spotify account included with my Rogers Wireless account. I need to close my spotify account so I can reopen it and get a relevant username. I used Faceboo...
  • mahnouel
  • Regular
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

Hi, I can not login to my spotify account.

My e mail address and password are correct and I am not using Facebook. Why can't I login?

  • Casual Listener
  • My e mail address and password are correct and I am not using Facebook. Why can't I login?  
  • Maxim
  • Spotify Star
  • 133 Views
  • 3 replies
  • 0 likes
  • Login
  • 133 Views
  • 3 replies
  • 0 likes

Can't switch Family Subscriptions - help!

I created a Family account and so did my wife. I want to join hers but can't. I've tried switching accounts but the service won't let me. Do I have to let my subscription end (on 8/1) and then join my wife's account she set up?

  • Newbie
  • I created a Family account and so did my wife. I want to join hers but can't. I've tried switching accounts but the service won't let me. Do I have to let my subscription end (on 8/1) and then join m...
  • mahnouel
  • Regular
  • 103 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 103 Views
  • 1 replies
  • 0 likes

IM PAYING 12.99?! WHY??

Why am i paying 12.99 i canceled a month ago but am not paying 12.99 for it. i want it back but ill only pay 9.99 no more than that. i paid 3 months so I want my money back!! that some sneaky business.

  • Casual Listener
  • Why am i paying 12.99 i canceled a month ago but am not paying 12.99 for it. i want it back but ill only pay 9.99 no more than that. i paid 3 months so I want my money back!! that some sneaky busines...
  • user124
  • Casual Listener
  • 536 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 536 Views
  • 4 replies
  • 0 likes

Family Option !?

can I listen at the same time my wife on his mobile (in sport) and me on my computer with family option ?

  • Newbie
  • can  I listen at the same time my wife on his mobile (in sport) and me on my computer with family option ?
  • Maxim
  • Spotify Star
  • 53 Views
  • 1 replies
  • 0 likes
  • Premium
  • 53 Views
  • 1 replies
  • 0 likes