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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9846 Views
  • 3 replies
  • 9 likes
  • Security
  • 9846 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492391 Views
  • 981 replies
  • 111 likes
  • Account
  • 492391 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213534 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213534 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122483 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122483 Views
  • 72 replies
  • 12 likes

Superuser Contribution ya pague y no tengo subscripcion a plan familiar

Hola buen dia.El dia viernes 2 de septiembre a las 23:00 realize mi pago correspondiente al plan familiar el cual segun esto se efectuo con exito y el servicio se me iba a activar a partir del dia 5 de septiembre pero aun no tengo el servicio ya me l...

  • Newbie
  • Hola buen dia. El dia viernes 2 de septiembre a las 23:00 realize mi pago correspondiente al plan familiar el cual segun esto se efectuo con exito y el servicio se me iba a activar a partir del dia ...
  • Alejandro_C
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Virus?

I have a Spotify premium. I was listening to my playlist and after every song I picked, begun a song that wasn't on my list! Might that be some sort of virus? I changed my password now. Should I do anything else? I would have called to Spotify custom...

  • Newbie
  • I have a Spotify premium. I was listening to my playlist and after every song I picked, begun a song that wasn't on my list! Might that be some sort of virus? I changed my password now. Should I do a...
  • Alejandro_C
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount

Hi,I'm registered to Spotify Free and I have just upgraded to Premium, but It won't allow me to study in Germany and use Austrian PayPal. As I am originally Austrian, but living in Germany (and also studying there).Can you tell me if it is now possib...

  • Visitor
  • Hi, I'm registered to Spotify Free and I have just upgraded to Premium, but It won't allow me to study in Germany and use Austrian PayPal. As I am originally Austrian, but living in Germany (an...
  • Alejandro_C
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in issue, chinese character username can't be entered on my tv, solution?

I can't enter my username which is in Chinese on the tv in order to access the spotify app on it, ideally I would like to avoid facebook linking, is there a solution?

  • Newbie
  • I can't enter my username which is in Chinese on the tv in order to access the spotify app on it, ideally I would like to avoid facebook linking, is there a solution?
  • Anyk17
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can log in on phone but not on computer?

My account is the main one set up on our PC. I've logged out and have tried to log in with my wife's log in so that she can set up playlists. She can log in to spotify using facebook on her phone but when I enter her email address to retrieve her pas...

  • Casual Listener
  • My account is the main one set up on our PC. I've logged out and have tried to log in with my wife's log in so that she can set up playlists. She can log in to spotify using facebook on her phone but...
  • Anyk17
  • Spotify Star
  • 1509 Views
  • 1 replies
  • 0 likes
  • 1509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdida de cuenta vinculada a Facebook

Por error desvincule mi cuenta de Facebook y cuando quize entrar de nuevo, me la abria y luego me volvia a explusar diciendo que habia un error en el usuario y contraseña, entre a spofify support y me decia que tenia que crear una cuenta nueva para p...

  • Newbie
  • Por error desvincule mi cuenta de Facebook y cuando quize entrar de nuevo, me la abria y luego me volvia a explusar diciendo que habia un error en el usuario y contraseña, entre a spofify support y m...
  • Anyk17
  • Spotify Star
  • 533 Views
  • 1 replies
  • 0 likes
  • Login
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio Usuario

Hola,¿Como cambio el usuario?Al parecer alguien vinculo un usuario con mi cuenta hotmail... Ahora que quiero darme de alta, me indica que mi correo electronico ya esta dado de alta.Gracias!

  • Newbie
  • Hola, ¿Como cambio el usuario? Al parecer alguien vinculo un usuario con mi cuenta hotmail... Ahora que quiero darme de alta, me indica que mi correo electronico ya esta dado de alta. Gracias!
  • Anyk17
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Picture on Profile

Ich habe meine Mutter ein Profil erstellt und sie zum family eingeladen, der linken zum kopieren geht nicht und per e Mail auch nicht ... bekomme immer wieder die Nachricht ups da ist was schief gelaufen bitte versuchen sie es noch einmal ... Dafür h...

  • Newbie
  • Ich habe meine Mutter ein Profil erstellt und sie zum family eingeladen, der linken zum kopieren geht nicht und per e Mail auch nicht ... bekomme immer wieder die Nachricht ups da ist was schief gela...
  • Anyk17
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium: I'm subscribed, but don't get features

Judging by a few of the threads in here this morning, it seems like other people are having some payment problems as well; though, I just wanted to make sure nothing wonky was going on with my Spotify. My issue is as in the title, I am subscribed to ...

  • Casual Listener
  • Judging by a few of the threads in here this morning, it seems like other people are having some payment problems as well; though, I just wanted to make sure nothing wonky was going on with my Spotif...
  • Anyk17
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription and payment- HELP

Hi! I subscribed to spotify while the promotion 3 months for the price of 1 (R$14,90) was still on, in August. Then I accidently pressed to subscribe for the family premium. Then I canceled it. Now the period that my account will be charged is in Oct...

  • Newbie
  • Hi! I subscribed to spotify while the promotion 3 months for the price of 1 (R$14,90) was still on, in August. Then I accidently pressed to subscribe for the family premium. Then I canceled it. Now t...
  • Anyk17
  • Spotify Star
  • 321 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 321 Views
  • 1 replies
  • 1 likes

Can't get premuim

So I tried signing up for a student account last week and I could never get it to go through so I just canceled it. Well I looked on my billing statement last week and I had 2 $4.99 charges. They don't say pending anymore but I still can't get premiu...

  • Newbie
  • So I tried signing up for a student account last week and I could never get it to go through so I just canceled it. Well I looked on my billing statement last week and I had 2 $4.99 charges. They don...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Subscription Change

how do i switch to a student sub. without canceluing my origional sub? 

  • Newbie
  • how do i switch to a student sub. without canceluing my origional sub?  
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelar conta

Por favor gostaria de cancelar minga conta. Não encontro no spotify o tópico. Obrigada

  • Newbie
  • Por favor gostaria de cancelar minga conta. Não encontro no spotify o tópico. Obrigada
  • Anyk17
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logon issues via App on ipad

Log in FailureI can log on via the www but having downloaded the app for iPad and tried the same details and the app says "Unable to login, either user name or password is incorrect. Have you signed up for a Spotify account".yes. I have put the corre...

  • Newbie
  • Log in Failure I can log on via the www but having downloaded the app for iPad and tried the same details and the app says "Unable to login, either user name or password is incorrect.  Have you...
  • Anyk17
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook deleted and Spotify won't link to my email

I have Spotify Premium and I use the same login for Facebook as I do for email and at some stage Spotify link to my Facebook and now that I no longer use Facebook and try to login with my email all of my playlist and my premium subscription are not l...

  • Visitor
  • I have Spotify Premium and I use the same login for Facebook as I do for email and at some stage Spotify link to my Facebook and now that I no longer use Facebook and try to login with my email all o...
  • Anyk17
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing countries

I moved from Aus to Canada and I'm trying to change my country and payment info. When I enter my new card info it comes up with a message saying "this card was issued in Canada, would you like to change to Spotify Canada? I click yes and it just take...

  • Newbie
  • I moved from Aus to Canada and I'm trying to change my country and payment info. When I enter my new card info it comes up with a message saying "this card was issued in Canada, would you like to cha...
  • Anyk17
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I upgraded to Premium and got the billing information and it went through but the app still said I was not upgraded. so I tried to fix this by deleting the app and redownloading it but now I can't even download it on the App Store but I can download ...

  • Newbie
  • I upgraded to Premium and got the billing information and it went through but the app still said I was not upgraded. so I tried to fix this by deleting the app and redownloading it but now I can't ev...
  • Anyk17
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant link my account

: I linked my Spotify account to my ps3 account. I recently got a ps4 and just deleted my ps3 account without unlinking the account. Now whenever I try to link my Spotify and ps4 account I can't because it is already linked to my deleted ps3 account....

  • Newbie
  • : I linked my Spotify account to my ps3 account. I recently got a ps4 and just deleted my ps3 account without unlinking the account. Now whenever I try to link my Spotify and ps4 account I can't beca...
  • Anyk17
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Cant Change my credit card number

So my credit card number has changed since i got spotify premium, and now that my premium is expired and i'm due to the next payment i cant change my old credit card number, when i try to do it is says check the credit card number, but i checked it l...

  • Casual Listener
  • So my credit card number has changed since i got spotify premium, and now that my premium is expired and i'm due to the next payment i cant change my old credit card number, when i try to do it is sa...
  • matazsombor
  • Casual Listener
  • 506 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 506 Views
  • 2 replies
  • 0 likes