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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plataok
  • Casual Listener
  • 235490 Views
  • 737 replies
  • 73 likes
  • Account
  • 235490 Views
  • 737 replies
  • 73 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120605 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120605 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66184 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66184 Views
  • 61 replies
  • 8 likes

Wrong Country - redo promotion

I tried to take advantage of the $.99 for 3 months promotion but kept getting an error message that it was an invalid postal code. (I live in Canada.) After giving up and letting the off expire I now realized that in my account profile it had Untied ...

  • Casual Listener
  • I tried to take advantage of the $.99 for 3 months promotion but kept getting an error message that it was an invalid postal code. (I live in Canada.)  After giving up and letting the off expire...
  • Bittencourt
  • Spotify Star
  • 116 Views
  • 5 replies
  • 0 likes
  • Account
  • 116 Views
  • 5 replies
  • 0 likes

Spotify hasn't given me my money back for a student premium mischarge

Sptoify charged me about a week ago for student premium but it isn't even showing up in my account receipts(yes I only have one account). I contacted spotify and they told me the money would be put back into my account and it was by bank that charged...

  • Newbie
  • Sptoify charged me about a week ago for student premium but it isn't even showing up in my account receipts(yes I only have one account).   I contacted spotify and they told me the money would...
  • timmieschaap
  • Composer
  • 159 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 159 Views
  • 2 replies
  • 0 likes

Charged for premium still have adds

So I'm a student and i paid for my Spotify premium with my debit card and it was charged but I still get adds

  • Visitor
  • So I'm a student and i paid for my Spotify premium with my debit card and it was charged but I still get adds
  • osornios
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Premium
  • 74 Views
  • 1 replies
  • 0 likes

playlist if stop

Hello, Just wondering if I leave Spotify iwll I loose my playlist? And if not will I be able to listen OFFline? thank you

  • Newbie
  • Hello, Just wondering if I leave Spotify iwll I loose my playlist? And if not will I be able to listen OFFline? thank you
  • osornios
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • Other
  • 65 Views
  • 1 replies
  • 0 likes

Premium doesn't upgrade

Hey there, I just signed up to Premium (payed via website on my phone), but it doesn't upgrade, nor the app or even on my computer, and I received no email confirming it, but it did was charged on my card, why could this be? thank you!

  • Casual Listener
  • Hey there, I just signed up to Premium (payed via website on my phone), but it doesn't upgrade, nor the app or even on my computer, and I received no email confirming it, but it did was charged on my...
  • marinavm
  • Casual Listener
  • 114 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 114 Views
  • 2 replies
  • 0 likes

Problems getting Spotify premium

Sup everyone in have a little difficulty getting Spotify premium up grade when I skip songs enough To premium option to pop up it doesn't take and I have enough funds to get any suggestions

  • Casual Listener
  • Sup everyone in have a little difficulty getting Spotify premium up grade when I skip songs enough To premium option to pop up it doesn't take and I have enough funds to get any suggestions 🤘🏻 😈...
  • Maxim
  • Spotify Star
  • 109 Views
  • 3 replies
  • 0 likes
  • Premium
  • 109 Views
  • 3 replies
  • 0 likes

Offline downloads

How do I reset or remove downloads from a device? I was not aware that downloading a track under "Albums" and "Artists" counted as two different downloads.I also was unaware that there is a maximum number of downloads so I would like to change and pr...

  • Newbie
  • How do I reset or remove downloads from a device? I was not aware that downloading a track under "Albums" and "Artists" counted as two different downloads. I also was unaware that there is a maxim...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 152 Views
  • 1 replies
  • 0 likes

Pasar de Spotify Premium a Spotify Family

Buenas tardes. Tengo cuenta de Spotify Premium y estoy intentado cambiarla a Spotify Familiar pero me dice el siguiete mensaje: "Desgraciadamente, en estos momentos no disponemos de una opción para hacer este tipo de cambio en tu suscripción. Ponte e...

  • Newbie
  • Buenas tardes.   Tengo cuenta de Spotify Premium y estoy intentado cambiarla a Spotify Familiar pero me dice el siguiete mensaje:   "Desgraciadamente, en estos momentos no disponemos de...
  • osornios
  • Spotify Star
  • 450 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 450 Views
  • 3 replies
  • 0 likes

Trying to change country: Credit card information not being accepted

Hello everyone I'm trying to change country from Canada to the UK. I follow the recommended method (updating my credit card details to my UK credit card). However, whenever I enter my UK credit card details I get "Oops! Something went wrong, please t...

  • Casual Listener
  • Hello everyone   I'm trying to change country from Canada to the UK. I follow the recommended method (updating my credit card details to my UK credit card). However, whenever I enter my UK cre...
  • osornios
  • Spotify Star
  • 186 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 186 Views
  • 3 replies
  • 0 likes

Problèmes de connexion premium

Bonjour, J'ai un abonnement téléphonique Bouygues incluant l'option Spotify premium. Mon compte Spotify ayant été syncroniqé avec mon ancien compte facebook qui n'existe plus aujourd'hui je n'ai plus d'accès à cet abonnement, comment puis-je faire, s...

  • Casual Listener
  • Bonjour,   J'ai un abonnement téléphonique Bouygues incluant l'option Spotify premium.   Mon compte Spotify ayant été syncroniqé avec mon ancien compte facebook qui n'existe plus aujour...
  • osornios
  • Spotify Star
  • 174 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 174 Views
  • 3 replies
  • 0 likes

REFUND

Hi there. I had attempted to cancel my subrscription to spotify two months ago but am still receiving monthly charges for the past two months. I haven't used it since I tried to cancel it. How do I get properly refunded? Thanks.

  • Newbie
  • Hi there. I had attempted to cancel my subrscription to spotify two months ago but am still receiving monthly charges for the past two months. I haven't used it since I tried to cancel it. How do I g...
  • Maxim
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 71 Views
  • 1 replies
  • 0 likes

Made me premium

If I pay the month, what happen with the first month free? or am I paying the second month ?

  • Casual Listener
  • If I pay the month, what happen with the first month free? or am I paying the second month ?
  • Bittencourt
  • Spotify Star
  • 86 Views
  • 3 replies
  • 0 likes
  • Premium
  • 86 Views
  • 3 replies
  • 0 likes

PAGABA A TRAVÉS DE MOVISTAR Y AHORA LIBRE

Hola,He estado varios años pagando a través de movistar mi cuenta premium, y ahora voy a cambiarme a otra compañía telefónica, por lo que pagará spotify directamente ¿ sabéis si mis listas permanecen asociadas a mi usuario o si por el contrario, las ...

  • Newbie
  • Hola, He estado varios años pagando a través de movistar mi cuenta premium, y ahora voy a cambiarme a otra compañía telefónica, por lo que pagará spotify directamente ¿ sabéis si mis listas permanec...
  • Bittencourt
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 61 Views
  • 1 replies
  • 0 likes

Solved!! Unable to finalize payment

I used to have my spotify preimium paid by my cellphone service, but I change companies and (As expected) the service cut off my subscription. So I'm trying to subscribe with my credit card but I get stuck in the page attached. It just keeps loading ...

  • Casual Listener
  • I used to have my spotify preimium paid by my cellphone service, but I change companies and (As expected) the service cut off my subscription. So I'm trying to subscribe with my credit card but ...
  • feifles
  • Casual Listener
  • 225 Views
  • 2 replies
  • 2 likes
  • Premium
    Subscription
  • 225 Views
  • 2 replies
  • 2 likes

Cannot set device password.

Since I registered my Spotify account by logging into Facebook in the very beginning, I assume that the so-called device password is what actually enables people to continue using Spotify if they choose to temporarily disable their Facebook accounts....

  • Newbie
  • Since I registered my Spotify account by logging into Facebook in the very beginning, I assume that the so-called device password is what actually enables people to continue using Spotify if they cho...
  • jacopower
  • Newbie
  • 119 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 119 Views
  • 2 replies
  • 1 likes

Spotify premium

I've paid for my premium but it's saying I've still got free subscription

  • Newbie
  • I've paid for my premium but it's saying I've still got free subscription
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Premium
  • 106 Views
  • 1 replies
  • 0 likes

I am a Student Member but I pay the full price!?

Hey, I am a Student Member from Germany, therefore the price per month is 4,99 EUR. But I noticed that Spotify charged me 9,99 EUR!? My account information says: "Dein Abonnement wird automatisch am 03.08.16 zu einem Preis von 4,99 € erneuert." So ho...

  • Newbie
  • Hey,   I am a Student Member from Germany, therefore the price per month is 4,99 EUR. But I noticed that Spotify charged me 9,99 EUR!?   My account information says: "Dein Abonnement wi...
  • emirandrw
  • Music Fan
  • 74 Views
  • 1 replies
  • 0 likes
  • Premium
  • 74 Views
  • 1 replies
  • 0 likes

I subscribed for spotify when you where promoting with three free months

in norway just over a month ago you advertised that if you bought one month now, get two or three for free. i got charged the next month. why?

  • Newbie
  • in norway just over a month ago you advertised that if you bought one month now, get two or three for free. i got charged the next month. why?
  • tomasrex
  • Roadie
  • 81 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 81 Views
  • 1 replies
  • 0 likes

Spotify family

Spotify familyMe and my sisters live in the same house, but my address is in another place. Can I still invite them to family?

  • Newbie
  • Spotify family Me and my sisters live in the same house, but my address is in another place. Can I still invite them to family?
  • Finísima-Music
  • Music Fan
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
  • 94 Views
  • 1 replies
  • 0 likes

Solved!! My account has recently been hijacked

TL;DR : Is there a way for me to 1. Unlink all of the devices (including PS4 and mobile) and 2. remove all my payment info, to not pay for the premium incase I will get hijacked in future? Thank you. Here is a pre-history -I linked my credit card to ...

  • Visitor
  • TL;DR : Is there a way for me to 1. Unlink all of the devices (including PS4 and mobile) and 2. remove all my payment info, to not pay for the premium incase I will get hijacked in future? Thank...
  • emirandrw
  • Music Fan
  • 792 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 792 Views
  • 1 replies
  • 0 likes