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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156081 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156081 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10598 Views
  • 3 replies
  • 10 likes
  • Security
  • 10598 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 506446 Views
  • 985 replies
  • 112 likes
  • Account
  • 506446 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124432 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124432 Views
  • 74 replies
  • 12 likes

Superuser Contribution Reset Music History

My husband and I shared a single spotify account for years. I finally became the administator for a family premium plan and now he has his own account. I'm looking for a concise list of instructions on the (sadly necessary) work-around to address thi...

  • Newbie
  • My husband and I shared a single spotify account for years.  I finally became the administator for a family premium plan and now he has his own account.   I'm looking for a concise list o...
  • Alejandro_C
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify disconnected my account

Hi there,I have had a spotify account for almost 2 years. Now spotify couldn't get into my bank account and they decided to disconnect my account. I can't login on any device with my facebook account. When I try to login with my account it says I sho...

  • Newbie
  • Hi there, I have had a spotify account for almost 2 years. Now spotify couldn't get into my bank account and they decided to disconnect my account. I can't login on any device with my facebook acc...
  • Alejandro_C
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 182 Views
  • 1 replies
  • 0 likes

Pending Charge

I tried to get the 3 month premium for 0.99, but when I did it said i already tried it so it gave me the option to get the full 9.99 a month premiuim or cancel. I hit cancel but it still put a pending on my bank account will it go away or what?

  • Newbie
  • I tried to get the 3 month premium for 0.99, but when I did it said i already tried it so it gave me the option to get the full 9.99 a month premiuim or cancel. I hit cancel but it still put a pendin...
  • Lopeoff
  • Newbie
  • 1525 Views
  • 5 replies
  • 1 likes
  • Other
  • 1525 Views
  • 5 replies
  • 1 likes

Superuser Contribution $.99 premium for three months

I subscribed to the $.99c premium for three months, and yet i was charged at the two month period $17.99? Im not sure why this is, someone please help! I subscribed on the 6th of June and i was charged last month, but three months later is september,...

  • Newbie
  • I subscribed to the $.99c premium for three months, and yet i was charged at the two month period $17.99? Im not sure why this is, someone please help! I subscribed on the 6th of June and i was charg...
  • Alejandro_C
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in? Possibly hacked? Please, help!

Basically, what happened two months ago, was that once Spotify stopped my music (Spotify on iOS), and a dialogue appeared that it was playing on another mobile device (it was an Indian name and his iPhone). I brushed it off, unsure what was that. I w...

  • Newbie
  • Basically, what happened two months ago, was that once Spotify stopped my music (Spotify on iOS), and a dialogue appeared that it was playing on another mobile device (it was an Indian name and ...
  • Alejandro_C
  • Spotify Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Other
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family

I made a family Premium.package i recived the charges on my credit Card i couldent Make my account however the Charges was applied

  • Newbie
  • I made a family Premium.package i recived the charges on my credit Card i couldent Make my account however the Charges was applied
  • Anyk17
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for family not working

Hello, Our apple account is subscribed to spotify premium for family. Three of our devices have downloaded spotify but cannot access the premium account we are paying for. Please help me figure out how to get everyone acces. All devices are logged in...

  • Newbie
  • Hello,   Our apple account is subscribed to spotify premium for family.  Three of our devices have downloaded spotify but cannot access the premium account we are paying for.  Please...
  • Anyk17
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution ya pague y no tengo subscripcion a plan familiar

Hola buen dia.El dia viernes 2 de septiembre a las 23:00 realize mi pago correspondiente al plan familiar el cual segun esto se efectuo con exito y el servicio se me iba a activar a partir del dia 5 de septiembre pero aun no tengo el servicio ya me l...

  • Newbie
  • Hola buen dia. El dia viernes 2 de septiembre a las 23:00 realize mi pago correspondiente al plan familiar el cual segun esto se efectuo con exito y el servicio se me iba a activar a partir del dia ...
  • Alejandro_C
  • Spotify Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Virus?

I have a Spotify premium. I was listening to my playlist and after every song I picked, begun a song that wasn't on my list! Might that be some sort of virus? I changed my password now. Should I do anything else? I would have called to Spotify custom...

  • Newbie
  • I have a Spotify premium. I was listening to my playlist and after every song I picked, begun a song that wasn't on my list! Might that be some sort of virus? I changed my password now. Should I do a...
  • Alejandro_C
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount

Hi,I'm registered to Spotify Free and I have just upgraded to Premium, but It won't allow me to study in Germany and use Austrian PayPal. As I am originally Austrian, but living in Germany (and also studying there).Can you tell me if it is now possib...

  • Visitor
  • Hi, I'm registered to Spotify Free and I have just upgraded to Premium, but It won't allow me to study in Germany and use Austrian PayPal. As I am originally Austrian, but living in Germany (an...
  • Alejandro_C
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in issue, chinese character username can't be entered on my tv, solution?

I can't enter my username which is in Chinese on the tv in order to access the spotify app on it, ideally I would like to avoid facebook linking, is there a solution?

  • Newbie
  • I can't enter my username which is in Chinese on the tv in order to access the spotify app on it, ideally I would like to avoid facebook linking, is there a solution?
  • Anyk17
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can log in on phone but not on computer?

My account is the main one set up on our PC. I've logged out and have tried to log in with my wife's log in so that she can set up playlists. She can log in to spotify using facebook on her phone but when I enter her email address to retrieve her pas...

  • Casual Listener
  • My account is the main one set up on our PC. I've logged out and have tried to log in with my wife's log in so that she can set up playlists. She can log in to spotify using facebook on her phone but...
  • Anyk17
  • Spotify Star
  • 1523 Views
  • 1 replies
  • 0 likes
  • 1523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdida de cuenta vinculada a Facebook

Por error desvincule mi cuenta de Facebook y cuando quize entrar de nuevo, me la abria y luego me volvia a explusar diciendo que habia un error en el usuario y contraseña, entre a spofify support y me decia que tenia que crear una cuenta nueva para p...

  • Newbie
  • Por error desvincule mi cuenta de Facebook y cuando quize entrar de nuevo, me la abria y luego me volvia a explusar diciendo que habia un error en el usuario y contraseña, entre a spofify support y m...
  • Anyk17
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • Login
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio Usuario

Hola,¿Como cambio el usuario?Al parecer alguien vinculo un usuario con mi cuenta hotmail... Ahora que quiero darme de alta, me indica que mi correo electronico ya esta dado de alta.Gracias!

  • Newbie
  • Hola, ¿Como cambio el usuario? Al parecer alguien vinculo un usuario con mi cuenta hotmail... Ahora que quiero darme de alta, me indica que mi correo electronico ya esta dado de alta. Gracias!
  • Anyk17
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Picture on Profile

Ich habe meine Mutter ein Profil erstellt und sie zum family eingeladen, der linken zum kopieren geht nicht und per e Mail auch nicht ... bekomme immer wieder die Nachricht ups da ist was schief gelaufen bitte versuchen sie es noch einmal ... Dafür h...

  • Newbie
  • Ich habe meine Mutter ein Profil erstellt und sie zum family eingeladen, der linken zum kopieren geht nicht und per e Mail auch nicht ... bekomme immer wieder die Nachricht ups da ist was schief gela...
  • Anyk17
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium: I'm subscribed, but don't get features

Judging by a few of the threads in here this morning, it seems like other people are having some payment problems as well; though, I just wanted to make sure nothing wonky was going on with my Spotify. My issue is as in the title, I am subscribed to ...

  • Casual Listener
  • Judging by a few of the threads in here this morning, it seems like other people are having some payment problems as well; though, I just wanted to make sure nothing wonky was going on with my Spotif...
  • Anyk17
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription and payment- HELP

Hi! I subscribed to spotify while the promotion 3 months for the price of 1 (R$14,90) was still on, in August. Then I accidently pressed to subscribe for the family premium. Then I canceled it. Now the period that my account will be charged is in Oct...

  • Newbie
  • Hi! I subscribed to spotify while the promotion 3 months for the price of 1 (R$14,90) was still on, in August. Then I accidently pressed to subscribe for the family premium. Then I canceled it. Now t...
  • Anyk17
  • Spotify Star
  • 332 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 332 Views
  • 1 replies
  • 1 likes

Can't get premuim

So I tried signing up for a student account last week and I could never get it to go through so I just canceled it. Well I looked on my billing statement last week and I had 2 $4.99 charges. They don't say pending anymore but I still can't get premiu...

  • Newbie
  • So I tried signing up for a student account last week and I could never get it to go through so I just canceled it. Well I looked on my billing statement last week and I had 2 $4.99 charges. They don...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Subscription Change

how do i switch to a student sub. without canceluing my origional sub? 

  • Newbie
  • how do i switch to a student sub. without canceluing my origional sub?  
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes