Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Will it instantly turn my account to free or will it wait for the month to end? Because my ISP sells subscriptions for cheaper and I want to switch.
Hello yesterday I tried changing to spotify for students. I followed all instructions and I was denied the subscription. It said that I was not qualified as a student. This morning I had been charged TWICE with the student fee and when I tried loggin...
Hey I have the spotify app for 2 years from my provider. .. fido .... and for some reason it's making me up grade to premium when I have the app free until 2018 . Does anyone know why . Or how to bypass this i miss my Music
I previously had canceled my account way before my subscription was up, why is my credit card being charged? This is unacceptable and this needs to be fixed immediately
So I wanted to listen to spotify through the aux cord on my way home from work and it wanted me to login, which I thought was weird since I haven't done that in a while because it's always been logged in for me. So I turned on the radio instead and w...
How can I retrieve playlists from another Spotify account that the email is no longer active and I forgot the password to that account.
So I cant log in first I put my actual password in and it said 'you can only use Spotify abroad for 14 days' and I tried re-setting the password but that didn't work either
Whenever I try to get premium for students it tells me its unable to validate my student details, to check my status and try again.Im sure im enrolled so how to I get it to accept my information??
I forgot my username and can not log into my account. Please help!??
Hello, I am coming back from England to Spain, I am changing the card I am paying with and it asks me to change my adress to the country the card is issued (Spain). I press "ok" but afterwards it does nothing and comes back to the "insert your card d...
I used spotify this morning on my phone and everything was fine. Then after work i tried to use it (again on my phone) and found that i was logged out, so i logged in with my usual mail (the one that also is connected to the payment of spotify premiu...
Hey community! Im using spotify on my android phone and after re-installing it the log in screen just tells me "log in in progress" but somehow freezes. What can be the issue for that?Restarted the phone several times and re-installed spotify too
HiContext: I live in Chile and want to use my American Express card (issued in Chile) to pay premium account.Does Spotify receive payments with AMEX in Chile?, i am not able to add this mayment method. I will appreciate very much your comments. PD. I...
Cześć,mam problem,Otoż jakis czas temu kupilem konto premium,wszystko działalo swietnie,aż nagle usunęła mi wszystkie piosenki i playlisty.Lecz konto dalej istniało ale premium juz nie bylo,wiec zdecydowałem się na pościganie wszystkich piosenek jesz...
I have just started the 30 days trial premium for my account but after that I thought in going to the family plan because my kid also wanted, however after I signed up for the family plan I was immediately billed for it loosing the 30 days I had from...
I got a message from Spotify that they can't charge my bankaccount and paused my Spotify premium. They did take the money any way and I got my premium back. Wy did I got the message??
Hey, i want to be notified about promotions and discounts on premium. I'm afraid that I might have unsubscribed from your email list. Is there a way to be put back on the list?
My Spotify has recently notified me that there was a problem with my payment. I believe this is due to the fact that I recently lost my debit card and so now have a new card number. I have always been on a Premium student discount subscription and no...
Three weeks ago I asked for my old account to be deleted as I had started a new one. As helpful as the staff were in replying to my request, I find that three weeks on my old account is still there. To fob me off I’m told it’s just my browser cache, ...