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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So for this month I got billed for the regular price because I did not see the email to renew my student discount. I tried calling my bank and they said they could not stop the transaction. I am now back on my student discount, but I do not know how ...
I had to unsubsribe from premium because it was the only way I could switch from the student discount plan, but now I try to re-enroll with premium and it won't let me, only giving me an error that reads "Unfortunately, there is no support at the mom...
I find it ridiculous that I can nowhere contact Spotify! I just signed up for the premium account thinking that way I could download some of my favourite music. Turns out this only works for a smartphone, whereas I don't have one.I now want to cancel...
I still have my individual premium subscription (I've canceled it already and it will expire by the end of the month). I wanted to see the new family premium option and I hit go by accident. Now I can't accept the premium offered by my family (since ...
Hi there. I have used my account with my friends but in time I regret this idea. Because my playlist and Spotifys recommended songs started to change style that I don't like. So I wanna refresh or delete my account. How can I do it?
I have an ongoing subscription from 1 year ago. 2 days ago I received an alert saying that the last subscription payment has failed. It says that my subscription is in PAUSE. I was paying 36 ARS every month. However, In the subscription page says tha...
Hey do I need help asap I started a 3 month 99 cent premium and I'm trying to cancel it but my website says I'm already free but in the app it says I'm premium I don't want to charged because of a glitch so if someone can help me that'd be great
I have two accounts under the same email (don't ask me how, I have no idea).On Spotify application I can login with both, one using username, the other using email, but in the website, I go to the same account with both usernamen or email. How do I d...
I wanted to get premium through the student discount program, and as an incoming college freshman, it would be very nice to have. However, I couldn't get through with the payment since they couldn't verify my identification. I thought, "Okay, I'll tr...
Hi everyone (i'm a french guy) i have a trouble with my premium account. On the website and device it appear like free. I try the Spotify's Help solution but stile the same. When i want to suscribe it show me the only family pack so that's show me th...
Someone keep connecting to my account with an unauthorized device. I changed the password and disconnected all devices, but it immediately reconnected. Also, whoever is doing this has terrible taste in music and has seriously spoiled my discovery lis...
I made a new account which is Premium and went to link it to my Facebook and then realized I had already made an account through facebook. I want to delete the free account that I had set up with my facebook so I can link it to my premium account. I ...
Hello! I've changed my Facebook picture multiple times over the past two months, but my album cover image has never changed. I created my account with Facebook, so I can't unlink and relink it like multiple people suggest. Is there any way to fix thi...
Hello, I've been on the (student) premium account for years and have not had any problems until two days ago ads started running on all of my devices (mac, iphone, web player). I tried re-logging in, double checked my account details - payment did go...
I have upgraded my account to a family account, but when I log into my account it shows that I have a free account and that spotify premium is missing me? See the attached screenshot (in dutch, sorry)
Hi.When I open Spotify, it shows me the offer "3 months of Premium € 9,99".Then, when I click on it, it doesn't mention anything about that offer and just says about the classic € 9,99 per month.Is this normal? Does this mean that I will never be eli...
Prezados,Possuo uma conta do spotify que foi criada a um bom tempo com login pelo Facebook.Essa conta ficou inutilizada, pois não me lembrava mais dela e acabei criando uma segunda conta premium com login por e-mail.Sempre utilizo essa segunda conta,...
I upgraded to premium student discount in March and it said it was for 12 months, it's only been 5 and I was charged the full 10 dollars earlier this week. Has this happened to anyone else? If so, how did you resolve it?
I have an Italian account and I am trying to buy a gift card for my boyfriend who lives in Germany...I am currently in Germany, but I cannnot finalize the payment, I tried both from the Italian and German web sites. Is it possible to purchase the car...