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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88838 Views

9 replies

2 likes

Account
Login
  • 88838 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

758724 Views

18 replies

29 likes

  • 758724 Views
  • 18 replies
  • 29 likes

Solved!!Superuser Contribution Formas de Pago en Argentina

Para cuando formas de pago locales en Argentina ?? Ni siquiera con una visa local se puede pagar. por favor revisen ese tema. For when enabled local payment methods in Argentina? You can not afford even a local visa. Please review the issue.

Casual Listener

Para cuando formas de pago locales en Argentina ?? Ni siquiera con una visa local se puede pagar. por favor revisen ese tema.     For when enabled local payment methods in Argentina? You ...

BeaGroban27

Newbie

16587 Views

9 replies

3 likes

Account
Premium
Subscription
  • 16587 Views
  • 9 replies
  • 3 likes

Solved!! family member invite

hi, i have a premium account which i just upgraded to to family subscription. i sent an invite to my 9 year old son by email. When he accepts the invite it takes him to a page where it ask him to sign up to spotify to be able to accept my invite. whe...

Newbie

hi, i have a premium account which i just upgraded to to family subscription. i sent an invite to my 9 year old son by email. When he accepts the invite it takes him to a page where it ask him to sig...

osornios

Spotify Star

752 Views

4 replies

0 likes

Account
  • 752 Views
  • 4 replies
  • 0 likes

Solved!! Can't change country

I recently moved from GB to NORWAY. I bought a gift card here in Norway and i've tried to redeem it, however it says that 'the country is invalid', When I go to my profile and change from GB to Norway, it doesn't save my changes. I've tried changing ...

Casual Listener

I recently moved from GB to NORWAY. I bought a gift card here in Norway and i've tried to redeem it, however it says that 'the country is invalid', When I go to my profile and change from GB to Norwa...

116482774

Casual Listener

393 Views

2 replies

0 likes

Account
  • 393 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Didn't get my premium account after my payment in itunes :(

This is frustating problem , i didnt get my premium acc after the payment in itunes . This is really dissapoint me as a spotify loyal user . So the story begin when i renew my subscription in itunes as i usually do after goin through payment and etc ...

Gig Goer

This is frustating problem , i didnt get my premium acc after the payment in itunes . This is really dissapoint me as a spotify loyal user . So the story begin when i renew my subscription in itunes ...

Itsme6

Newbie

1098 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1098 Views
  • 4 replies
  • 0 likes

Superuser Contribution Jaką kartę do płacenia za premium [PL]

Sorry for Polish post, but I need help with payment for Spotify Premium and card from another country wont help me. Witam, mam do was pytanie - jaką kartę powinienem mieć do płacenia za Spotify Premium? Mam Alior Bank MasterCard i odrzuca mi kartę. W...

Newbie

Sorry for Polish post, but I need help with payment for Spotify Premium and card from another country wont help me.   Witam, mam do was pytanie - jaką kartę powinienem mieć do płacenia za Spot...

Piorun69

Visitor

851 Views

2 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 851 Views
  • 2 replies
  • 0 likes

Premium

My premium isn't working as there was a problem with my payment,payment paid and still no premium..can anyone help?

Visitor

My premium isn't working as there was a problem with my payment,payment paid and still no premium..can anyone help?

user-removed

Not applicable

282 Views

2 replies

0 likes

Premium
Subscription
  • 282 Views
  • 2 replies
  • 0 likes

More than one user on my account

Why can't more than one person be logged in to my account and listening to it in another device if upgraded to family premium?

Casual Listener

Why can't more than one person be logged in to my account and listening to it in another device if upgraded to family premium?

Ravila3304

Casual Listener

664 Views

2 replies

0 likes

Login
Subscription
  • 664 Views
  • 2 replies
  • 0 likes

Solved!! Changing countries

Hey,I want to subscribe to a premium student account, but I will be moving from Germany to the U.S. soon. 1. Can I get the premium student account in Germany and still use it in the U.S.? (I will still be a student)2. Shall I get the account in the U...

Newbie

Hey, I want to subscribe to a premium student account, but I will be moving from Germany to the U.S. soon.  1. Can I get the premium student account in Germany and still use it in the U.S.? (I...

kbrooksc

Community Legend

390 Views

1 replies

0 likes

Account
Premium
Subscription
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Nickname

Hello. I want to change my nickname. I signed up 2 years ago with my facebook acc.

Regular

Hello. I want to change my nickname. I signed up 2 years ago with my facebook acc.

Hubo

Community Legend

792 Views

1 replies

0 likes

Account
  • 792 Views
  • 1 replies
  • 0 likes

Solved!! Can't change my payment method

My credit card expired and i got the new one but i can't change my card information. When i tried to change it and click "Change payment information" button nothing happened

Casual Listener

My credit card expired and i got the new one but i can't change my card information. When i tried to change it and click "Change payment information" button nothing happened

crystalscar

Casual Listener

614 Views

4 replies

0 likes

Account
Premium
Subscription
  • 614 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Credit Card in a Restricted Country, but in the USA

So, I have tried to get spotify premium but it has denied my card. Spotify is currently unavaible my home country, which results in me not being able to sign up with my card, although I am abroad studying in the USA. Is there any ways to get spotify ...

Casual Listener

So, I have tried to get spotify premium but it has denied my card. Spotify is currently unavaible my home country, which results in me not being able to sign up with my card, although I am abroad stu...

ABakedPotato

Casual Listener

1353 Views

2 replies

0 likes

  • 1353 Views
  • 2 replies
  • 0 likes

Solved!! All my playlists are gone and new ones are there

Hi, it's been a few days without use and now I've back to use it I've found that all my playlists from years ago are gone. Instead of that I have some other with music I've never liked or even try to listen in spotify... Never used my account other t...

Casual Listener

Hi, it's been a few days without use and now I've back to use it I've found that all my playlists from years ago are gone. Instead of that I have some other with music I've never liked or even try to...

k40s

Casual Listener

387 Views

2 replies

0 likes

Account
Security
  • 387 Views
  • 2 replies
  • 0 likes

Cannot Login

Hello I have a problem I started using spotify 1 or 2 months ago.I loged in with my Facebook account and now i somehow logged out and i cannot login Pls help me

Newbie

Hello  I have a problem  I started using spotify 1 or 2 months ago. I loged in with my Facebook account and now i somehow logged out and i cannot login  Pls help me

Araytha

Regular

360 Views

1 replies

0 likes

Login
  • 360 Views
  • 1 replies
  • 0 likes

Travelling

Hi i had a premium account since 3 years and it stopped this morning. i live in france but i m travelling around the world since 2 weeks .my family premium account was cancelled and i had to change the country today in my spotify profile . problem is...

Newbie

Hi   i had a premium account since 3 years and it stopped this morning.  i live in france but i m travelling around the world  since 2 weeks . my family premium account was cancell...

bel_lima

Casual Listener

378 Views

1 replies

0 likes

Account
Premium
  • 378 Views
  • 1 replies
  • 0 likes

How do i end premium without login codes?

I lost my username and still paying €10 a Monty, how can i stop it without login in?HELP ME!

Newbie

I lost my username and still paying €10 a Monty, how can i stop it without login in? HELP ME!

Araytha

Regular

337 Views

2 replies

0 likes

Login
Premium
  • 337 Views
  • 2 replies
  • 0 likes

Solved!! Wrong email address

Hi, I've had a problem with duplicate accounts. When I log into Spotify via Facebook, I get my premium account. WhenI log in using my email address, I get the free account. However, the email address shown on my Facebook account does not belong to me...

Casual Listener

Hi, I've had a problem with duplicate accounts. When I log into Spotify via Facebook, I get my premium account. WhenI log in using my email address, I get the free account. However, the email address...

Michaela661

Casual Listener

829 Views

2 replies

0 likes

Premium
  • 829 Views
  • 2 replies
  • 0 likes

playlist move from regular to premium account

Hello, I had in the past a regular spotify account with 1 login where i put the playlists of me, my son and my daughter. Recently i di dan upgrade to premium account with 5 logins. For my sun it’s the same login but for me and my daughter we have an ...

Newbie

Hello,   I had in the past a regular spotify account with 1 login where i put the playlists of me, my son and my daughter.   Recently i di dan upgrade to premium account with 5 logins.&...

tomasrex

Roadie

199 Views

1 replies

0 likes

Account
Premium
  • 199 Views
  • 1 replies
  • 0 likes

Spotify premium

Why did I charge for spotify premium when I deleted the subscription one day before the renew?

Newbie

Why did I charge for spotify premium when I deleted the subscription one day before the renew?

Maxim

Spotify Star

193 Views

1 replies

0 likes

Account
Premium
Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Change Country

Hi i have just moved home from America to australia and i am unable to change the country i am associated with. I tired changing he payment card to an Australian card but that didnt work, so i unsuscribed and tribed changing it that way but it told m...

Newbie

Hi 🙂 i have just moved home from America to australia and i am unable to change the country i am associated with. I tired changing he payment card to an Australian card but that didnt work, so i un...

tomasrex

Roadie

208 Views

1 replies

0 likes

Account
  • 208 Views
  • 1 replies
  • 0 likes