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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88313 Views

9 replies

2 likes

Account
Login
  • 88313 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

742963 Views

13 replies

4 likes

Account
  • 742963 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756546 Views

18 replies

29 likes

  • 756546 Views
  • 18 replies
  • 29 likes

I paid and haven't get Premium

I paid for Spotify Premium. The payment was processed and still i havent get my premium. I already reset the spotify application and log out and in and still the same. Need help.

Casual Listener

I paid for Spotify Premium. The payment was processed and still i havent get my premium. I already reset the spotify application and log out and in and still the same. Need help.

Maxim

Spotify Star

311 Views

3 replies

0 likes

Other
Premium
Subscription
  • 311 Views
  • 3 replies
  • 0 likes

Can't switch Family Subscriptions - help!

I created a Family account and so did my wife. I want to join hers but can't. I've tried switching accounts but the service won't let me. Do I have to let my subscription end (on 8/1) and then join my wife's account she set up?

Newbie

I created a Family account and so did my wife. I want to join hers but can't. I've tried switching accounts but the service won't let me. Do I have to let my subscription end (on 8/1) and then join m...

mahnouel

Regular

247 Views

1 replies

0 likes

Other
Premium
Subscription
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

Will the payment be considered even if it was sent through Cebuana though the payment was meant to be sent via LBC? Thanks in advance.

Newbie

Will the payment be considered even if it was sent through Cebuana though the payment was meant to be sent via LBC? Thanks in advance.

Laura

Roadie

252 Views

1 replies

0 likes

Account
Premium
Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Getting student discount whike already having premium

Hey guys I already have a premium account but I didn't have the student discount linked with it and was paying full price. I just purchased the student discount whike logging in through Facebook like I did with the first subscription. Am I going to g...

Newbie

Hey guys I already have a premium account but I didn't have the student discount linked with it and was paying full price. I just purchased the student discount whike logging in through Facebook like...

mahnouel

Regular

198 Views

1 replies

0 likes

Subscription
  • 198 Views
  • 1 replies
  • 0 likes

My premium subscription has been paused.

I'm trying to renew my subscription but it keeps saying there's a problem with my card even though I've tried 3 different ones all of which I know are in credit - please help!

Newbie

I'm trying to renew my subscription but it keeps saying there's a problem with my card even though I've tried 3 different ones all of which I know are in credit - please help!

mapuya19

Community Legend

234 Views

1 replies

0 likes

Premium
Subscription
  • 234 Views
  • 1 replies
  • 0 likes

Email Address already taken

I was trying to register an account cause I was planning to subscribe to premium. But when I typed in my email address. a notification keeps popping up "email address already taken". the thing is that its a new email add I just created and i don't re...

Newbie

I was trying to register an account cause I was planning to subscribe to premium. But when I typed in my email address. a notification keeps popping up "email address  already taken". the thing ...

Maxim

Spotify Star

566 Views

1 replies

0 likes

Account
Premium
Subscription
  • 566 Views
  • 1 replies
  • 0 likes

I dont get the family spotify mail:(

My dad tries to invite me to spotify family and i dont get a mail but my brother and sister do get it.

Casual Listener

My dad tries to invite me to spotify family and i dont get a mail but my brother and sister do get it.

LUCAS_W

Casual Listener

379 Views

2 replies

0 likes

Account
Premium
Subscription
  • 379 Views
  • 2 replies
  • 0 likes

Family Option !?

can I listen at the same time my wife on his mobile (in sport) and me on my computer with family option ?

Newbie

can I listen at the same time my wife on his mobile (in sport) and me on my computer with family option ?

Maxim

Spotify Star

171 Views

1 replies

0 likes

Premium
  • 171 Views
  • 1 replies
  • 0 likes

My user name has been changed

my email address [email address removed] is no longer attached to my user name m4rk3014 ,it seems to be logged to another user name m4rk301-gb and when I log on to this account none of my playlists are there so I know it is not my account ,I am extre...

Casual Listener

my email address [email address removed] is no longer attached to my user name m4rk3014 ,it seems to be logged to another user name m4rk301-gb and when I log on to this account none of my playlists a...

Maxim

Spotify Star

542 Views

7 replies

0 likes

Account
Login
Premium
  • 542 Views
  • 7 replies
  • 0 likes

Charged me but I did unsubscription

Hello, I made the unsubscription 2 weeks ago but you charged me on PayPal, this month. Why does this happened and how is going to be the refund? Thank you

Newbie

Hello,    I made the unsubscription 2 weeks ago but you charged me on PayPal, this month.    Why does this happened and how is going to be the refund?   Thank you

Maxim

Spotify Star

204 Views

1 replies

0 likes

Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Dont know my user name

How do i recover my user name and password

Newbie

How do i recover my user name and password

Hubo

Community Legend

195 Views

1 replies

0 likes

Account
  • 195 Views
  • 1 replies
  • 0 likes

Free pero me cobran como premium

Dias de hola buenos, quiero comentarles Que mi Cuenta premium es de Hace un Tiempo de Pero desde ayer en solitario la tengo, y sigo con mi Tarjeta Pagando La Cuenta premium gratis. Les pido por favor Vean el asunto f f Que el ya probado Todas SUS Rec...

Casual Listener

Dias de hola buenos, quiero comentarles Que mi Cuenta premium es de Hace un Tiempo de Pero desde ayer en solitario la tengo, y sigo con mi Tarjeta Pagando La Cuenta premium gratis. Les pido por favor...

osornios

Spotify Star

378 Views

3 replies

0 likes

Account
  • 378 Views
  • 3 replies
  • 0 likes

State Sales Tax Exemption

Do nonprofit organizations have to pay the state sales tax?

Newbie

Do nonprofit organizations have to pay the state sales tax?

Maxim

Spotify Star

2639 Views

1 replies

0 likes

Subscription
  • 2639 Views
  • 1 replies
  • 0 likes

error de suscripcion con movistar

Tengo una cuenta premium a traves de movistar,la he estado usando por un largo tiempo y ahora me aparece que ya es una cuenta free. alguien sabe porque es este problema? o como solucionarlo?

Newbie

Tengo una cuenta premium a traves de movistar,la he estado usando por un largo tiempo y ahora me aparece que ya es una cuenta free. alguien sabe porque es este problema? o como solucionarlo?

osornios

Spotify Star

532 Views

1 replies

2 likes

Account
Premium
  • 532 Views
  • 1 replies
  • 2 likes

Man what wrong with spotfiy nowdays. Making me feel like going back to pandora.

First they deleted everyone of my playlist. Wiped out clean. Then I pay in advance up to three months of their premium package. And I didn't even get half the options they use to let you have. Like if you travel somewhere off line you can still liste...

Regular

First they deleted everyone of my playlist. Wiped out clean. Then I pay in advance up to three months of their premium package. And I didn't even get half the options they use to let you have. Like i...

mapuya19

Community Legend

394 Views

3 replies

0 likes

Premium
  • 394 Views
  • 3 replies
  • 0 likes

Superuser Contribution My friends facebook won't disappear from my Spotify!

So a while ago I used my Spotify on my friends phone, and now I can't get his facebook to disappear. It says that there is no facebook attatched, but it's still his name and fb profile picture on the account. I really don't want to connect my own fac...

Casual Listener

So a while ago I used my Spotify on my friends phone, and now I can't get his facebook to disappear. It says that there is no facebook attatched, but it's still his name and fb profile picture on the...

gefanimej

Casual Listener

425 Views

3 replies

0 likes

Account
  • 425 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Family - Same Address question ?

Hey guys, I would like to subscribe to the spotify family offer.When I tried to subscribe, I read the following sentence : "You and each of your family (at the same address) you invite will enjoy".So it means that if I study in a different place that...

Casual Listener

Hey guys,   I would like to subscribe to the spotify family offer. When I tried to subscribe, I read the following sentence : "You and each of your family (at the same address) you invite wil...

Coop_Cooper

Music Fan

531453 Views

75 replies

10 likes

Subscription
  • 531453 Views
  • 75 replies
  • 10 likes

Solved!! Never subscribed for family plan. Got 5 strangers in my family list.

Hello Spotify, Kindly check the receipt order #988848094013 which I had paid on 31st of March 2016. The order is for 1 year subscription of personal premium plan. The order was successful and my CC got charged already, but I was surprised when I chec...

Casual Listener

Hello Spotify,   Kindly check the receipt order #988848094013 which I had paid on 31st of March 2016. The order is for 1 year subscription of personal premium plan.   The order was succ...

agastyaalfath

Casual Listener

2003 Views

2 replies

0 likes

Subscription
  • 2003 Views
  • 2 replies
  • 0 likes

Premium , but wrong account.

Hello.I just found out that I have two, not just one user on spotify.found it out first when I just bought premium and it proved to be the user who is not used by accident. I was not aware that I had multiple users until now.So what I wonder is wheth...

Newbie

Hello. I just found out that I have two, not just one user on spotify.found it out first when I just bought premium and it proved to be the user who is not used by accident. I was not aware that I h...

Maxim

Spotify Star

238 Views

1 replies

0 likes

Premium
  • 238 Views
  • 1 replies
  • 0 likes