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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398208 Views
  • 947 replies
  • 107 likes
  • Account
  • 398208 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171365 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171365 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99070 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99070 Views
  • 68 replies
  • 10 likes

Superuser Contribution Premium

How do you choose other premium options. I've already trialed a free trial, so I am not able to use the free 30 day trail (then start paying). So I'm looking for other paying premium options, but having trouble finding them.

  • Newbie
  • How do you choose other premium options. I've already trialed a free trial, so I am not able to use the free 30 day trail (then start paying). So I'm looking for other paying premium options, but hav...
  • Alejandar
  • Spotify
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working and hasn't been for months, even though I'm about to start college.

For the past few months, I cancelled my long-time spotify subscription in hopes of getting the Student discount. However, even though I've been enrolled in my university for this time, I'm still getting the error message "unable to validate your stud...

  • Casual Listener
  • For the past few months, I cancelled my long-time spotify subscription in hopes of getting the Student discount. However, even though I've been enrolled in my university for this time, I'm still gett...
  • NathanJava
  • Casual Listener
  • 508 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 508 Views
  • 2 replies
  • 0 likes

Superuser Contribution Quiero cancelar mi suscripción de 30 días gratuitas y volver a free.

He intentado cancelar mi suscripción premium, tras comprobar que se me ha retenido en mi cuenta 9,99 €, al cabo de un mes de haber hecho dicha suscripción, pero desde el apartado correspondiente de mi cuenta no existe la posibilidad de cancelar, solo...

  • Newbie
  • He intentado cancelar mi suscripción  premium, tras comprobar que se me ha retenido en mi cuenta 9,99 €, al cabo de un mes de haber hecho dicha suscripción, pero desde el apartado correspondient...
  • Mara_F
  • Roadie
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Deleted my Facebook, but would still like to use Spotify

I deleted my Facebook a few months ago and unfortunately I couldn't find out how to use Spotify without my Facebook account and had to cancel my Premium subscription and basically stop using Spotify entirely. It's been a few months and I really miss ...

  • Newbie
  • I deleted my Facebook a few months ago and unfortunately I couldn't find out how to use Spotify without my Facebook account and had to cancel my Premium subscription and basically stop using Spotify ...
  • mzwagemakers
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium 7 day trial

Hi, I'm going to try out the 7 day trial for my holiday this week and I'm going to download my songs today. As it is a 7 day trial does that mean that the 7 days includes the day you started on or the day after? Also, the last day of the trial, will ...

  • Newbie
  • Hi, I'm going to try out the 7 day trial for my holiday this week and I'm going to download my songs today. As it is a 7 day trial does that mean that the 7 days includes the day you started on or th...
  • Mara_F
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accidently deleted my *songs* (not playlist!!) from 'Your Music'... can I also restore them?

Hi, I accidently deleted ALL my Songs from the 'Your Music' section.Anyway to get these back? I know how to recover deleted playlists, but these ones aren't in there...Hope you can help me out here!! Many thanks, Niek

  • Casual Listener
  • Hi,   I accidently deleted ALL my Songs from the 'Your Music' section. Anyway to get these back? I know how to recover deleted playlists, but these ones aren't in there... Hope you can help ...
  • Alejandar
  • Spotify
  • 147 Views
  • 1 replies
  • 0 likes
  • Other
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution linking facebook spotify account with email spotify account

A few years ago I created a Spotify account linked to my facebook. A year later I decided to use spotify again but made a new account not connected to facebook. I currently have two accounts; one facebook, one not, and i would like to merge them but ...

  • Newbie
  • A few years ago I created a Spotify account linked to my facebook. A year later I decided to use spotify again but made a new account not connected to facebook. I currently have two accounts; one fac...
  • Mara_F
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago registrado en banco 3 veces y en Spotify sigo como free

Buenas tardes Realice mi pago para el PREMIUM FAMILIAR El banco ya me hizo el cargo en 3 ocasiones el dia de hoyAl ingresar a spotify sigo aparececiendo FREE ya cerre la sesionPero el estatus es el mismo

  • Newbie
  • Buenas tardes  Realice mi pago para el PREMIUM FAMILIAR  El banco ya me hizo el cargo en 3 ocasiones el dia de hoy Al ingresar a spotify sigo aparececiendo FREE ya cerre la sesion Pero ...
  • Alejandar
  • Spotify
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing card payment on spotify

Hi, I updated a card on my profile and now have been charged £1? Why? Please help.I'm on the 3 month premium trial which expires in September 2016.

  • Newbie
  • Hi, I updated a card on my profile and now have been charged £1? Why? Please help. I'm on the 3 month premium trial which expires in September 2016.
  • Mara_F
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Premium
  • 121 Views
  • 1 replies
  • 0 likes

Désabonnement spotiy premium

Bonjours je cherche actuellement comment me désabonner de spotify premium, si vous avez la solution merci de repondre

  • Newbie
  • Bonjours je cherche actuellement comment me désabonner de spotify premium, si vous avez la solution merci de repondre 😕
  • fénicia
  • Newbie
  • 597 Views
  • 3 replies
  • 0 likes
  • 597 Views
  • 3 replies
  • 0 likes

Account access without facebook

Hi there, We have a premium account which is bound to a deleted facebook account (not where this post is comming from). We cannot delete it nor can we access it because we still need to log in to cancel the subscription which is not possible because ...

  • Newbie
  • Hi there,   We have a premium account which is bound to a deleted facebook account (not where this post is comming from). We cannot delete it nor can we access it because we still need to log ...
  • timmieschaap
  • Composer
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
  • 131 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Saving Songs on a Shared Playlist

We have recently upgraded to a premium family account. We have shared playlists from the original account, but new members to the family account are unable to save songs into these shared playlists. Is it possible?

  • Casual Listener
  • We have recently upgraded to a premium family account. We have shared playlists from the original account, but new members to the family account are unable to save songs into these shared playlists. ...
  • MCarp76
  • Casual Listener
  • 1647 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1647 Views
  • 2 replies
  • 0 likes

I have 2 accounts and I want to delete one of them

Hi ! I have 2 accounts , one of them is logged in with my facebook and the other one is with one of my emails. I only use one and I want to connect my spotify account ( the one with my personal email )with FB but it wont allow me since is attached wi...

  • Newbie
  • Hi ! I have 2 accounts , one of them is logged in with my facebook and the other one is with one of my emails. I only use one and I want to connect my spotify account ( the one with my personal email...
  • timmieschaap
  • Composer
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

How can I get a reimbursement please?

Hi, I tried to subscribe to the 3 months for 0,99$ offer, but as I already subscribed to this offer earlier this year it didn't work. However my bank account has been debited of 1,14$. So I would like to know how it is possible to get my money back. ...

  • Newbie
  • Hi, I tried to subscribe to the 3 months for 0,99$ offer, but as I already subscribed to this offer earlier this year it didn't work. However my bank account has been debited of 1,14$. So I would lik...
  • Withamillitalen
  • Newbie
  • 639 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 639 Views
  • 2 replies
  • 0 likes

Superuser Contribution I am locked out of my subscription via Facebook on all devices except my iPhone..I set up a free one

I am locked out of my subscription via FB on all my devices except my iphone..I set upa new free one..hoping to try to link them on contact spotify..of course no luck..ready toget rid of them unless I get a quick fix..please help!

  • Newbie
  • I am locked out of my subscription via FB on all my devices except my iphone..I set up a new free one..hoping to try to link them on contact spotify..of course no luck..ready to get rid of them unl...
  • Mara_F
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution I would like my money back please

I tried to sign up for the student Spotify but it wouldn't confirm I was a student, I tried this twice but to no avail. But I looked at my bank account and I was charged both times. Now I just want my money back.

  • Newbie
  • I tried to sign up for the student Spotify but it wouldn't confirm I was a student, I tried this twice but to no avail. But I looked at my bank account and I was charged both times. Now I just want m...
  • user-removed
  • Not applicable
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Student Discount

I tried signing up for a student discount account and it said that it could not locate me being a student. Now i see i am being charged TWICE the student discount price, but after checking both accounts (i have one with my student email thinking it w...

  • Newbie
  • I tried signing up for a student discount account and it said that it could not locate me being a student. Now i see i am being charged TWICE the student discount price, but after checking both accou...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution me pasaron a cuenta free

no se que paso por que realizaba mis pagos a tiempo en un plan familiar de un momento a otro me pasaron a free acaso tengo que estar renovando mi plan faliar o como mis tarjetas tienen saldo suficiente para los pagos que hago nuevamente suscribirme a...

  • Newbie
  • no se que paso por que realizaba mis pagos a tiempo en un plan familiar de un momento a otro me pasaron a free acaso tengo que estar renovando mi plan faliar o como mis tarjetas tienen saldo suficien...
  • Mara_F
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

tengo un problema para pagar PREMIUM Y NO PUEDO

hola quiero activar el PREMIUM y no puedo meto mi contraseña con la que me deja activar mi cuenta y no puedo por que es? Hay alguna forma de ponerse en contacto con spotify? algun correo electronico?

  • Newbie
  • hola quiero activar el PREMIUM y no puedo meto mi contraseña con la que me deja activar mi cuenta y no puedo por que es? Hay alguna forma de ponerse en contacto con spotify? algun correo electronic...
  • amendieta_
  • Newbie
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes