Play Station 4

queria saber por que tengo una consola play4 y no logro vincular mi cuenta spotify al play me dice que no puedo por el pais

• brunoaber
• Newbie
• queria saber por que tengo una consola play4 y no logro vincular mi cuenta spotify al play me dice que no puedo por el pais
• 2016-08-23 2:37:23 AM
• 2016-08-23 10:06:11 PM
• ari_cohen
• Casual Listener
• 153 Views
• 1 replies
• 0 likes
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Superuser Contribution I need help to cancel Spotify account and link it to my vodafone account as its part of the deal

• Nick1310
• Casual Listener
• 2016-08-22 8:47:43 PM
• 2016-08-23 10:05:49 PM
• Alejandro_C
• Spotify Legend
• 256 Views
• 3 replies
• 0 likes

I cannot pay the 3 month promotion with PayPal

when I try to pay the 3 month promotion using Spotify, everything going fine till I push the button "Accept & Pay" in the PayPal site. No error comes up and the process to pay start again. I'm wrapping in a loop trying to pay Any help? My Paypal acco...

• iria2007
• Casual Listener
• when I try to pay the 3 month promotion using Spotify, everything going fine till I push the button "Accept & Pay" in the PayPal site. No error comes up and the process to pay start again. I'm&nb...
• 2016-08-23 6:54:12 PM
• 2016-08-23 8:59:00 PM
• Bearfootrecords
• Community Legend
• 478 Views
• 4 replies
• 0 likes

Kick them off my account

Can you kick them off my account! I logged onto my account on my friends phone so they can use my premium cuz i thought it would let us use it at the same time and now its just annoying. Ive tried changing the password and i dont think it worked. Ple...

• Ctins
• Newbie
• Can you kick them off my account! I logged onto my account on my friends phone so they can use my premium cuz i thought it would let us use it at the same time and now its just annoying. Ive tried ch...
• 2014-08-31 8:27:12 PM
• 2016-08-23 8:52:41 PM
• luis20253
• Regular
• 4015 Views
• 13 replies
• 0 likes
• Premium

Premium subscription

I renewed my Spotify premium account, but my app still shows that i have only Spotify free. How can I fix this?

• Spiderkid94
• Newbie
• I renewed my Spotify premium account, but my app still shows that i have only Spotify free. How can I fix this?
• 2016-08-23 8:23:34 PM
• 2016-08-23 8:46:32 PM
• Nico
• Community Legend
• 111 Views
• 1 replies
• 0 likes

Want to add family members to my Spotify Family subscription

Hi Want to add my kids i Spotify Family, but they have not got an e-mail adress of their own. How can I add my kids to my Family account?? Svenn from Norway

• sgunders
• Newbie
• Hi   Want to add my kids i Spotify Family, but they have not got an e-mail adress of their own. How can I add my kids to my Family account??   Svenn from Norway  
• 2016-08-23 7:31:37 PM
• 2016-08-23 7:52:30 PM
• Maxim
• Spotify Star
• 136 Views
• 1 replies
• 0 likes

I'm verified, but can't do "verified stuff"

Hey, I just got my discography verified and merged with my user profile. However, I can't do the stuff verified accounts can, like branding playlists. Am I doing something wrong?My discography is: spotify:artist:59FrDXDVJz0EKqYg39dnT2

• joaoromania
• Regular
• Hey, I just got my discography verified and merged with my user profile. However, I can't do the stuff verified accounts can, like branding playlists. Am I doing something wrong? My discography is...
• 2016-08-23 7:14:18 PM
• 2016-08-23 7:51:37 PM
• Maxim
• Spotify Star
• 190 Views
• 3 replies
• 0 likes
• Account

Refund please.

I cancelled my subscription to Premium on 18th July, and today I've been charged again. I tried to fill out a help form, but was sent in circles.

• Plumpkin
• Casual Listener
• I cancelled my subscription to Premium on 18th July, and today I've been charged again. I tried to fill out a help form, but was sent in circles.
• 2016-08-23 6:18:30 PM
• 2016-08-23 7:21:05 PM
• Plumpkin
• Casual Listener
• 190 Views
• 4 replies
• 0 likes

Premium not available after payment fail

I wanted to try Premium with the 0.99 for 3 months, but my card was empty so my payment has been refused, once I had the credit I've tried again but spotify says I've already used a promotion, but took the cash anyway! My account still free, I didn't...

• NicoleB2
• Casual Listener
• I wanted to try Premium with the 0.99 for 3 months, but my card was empty so my payment has been refused, once I had the credit I've tried again but spotify says I've already used a promotion, but to...
• 2016-08-22 7:31:50 PM
• 2016-08-23 7:09:43 PM
• kbrooksc
• Community Legend
• 217 Views
• 3 replies
• 0 likes

Payment

Hi there I was paying £9.99 per month since 2013 and today my spotify has jumped back to the free version with ads. However, I do not want to put in all my details again. Could you please tell me why this has jumped off when the last payment was 30th...

• Panda_123
• Casual Listener
• Hi there   I was paying £9.99 per month since 2013 and today my spotify has jumped back to the free version with ads. However, I do not want to put in all my details again.   Could you ...
• 2016-08-22 1:25:45 PM
• 2016-08-23 7:08:44 PM
• kbrooksc
• Community Legend
• 262 Views
• 3 replies
• 0 likes
• Account
  Free
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  Subscription

"Already member of another family plan"

I clicked on "join a family plan", by mistake a couple weeks ago. But i canceled it right away, i dont think i've been charged. My intention was to join my mothers family plan, which she created just now. And when she sent me a link, and i clicked it...

• oyvinduk
• Casual Listener
• I clicked on "join a family plan", by mistake a couple weeks ago. But i canceled it right away, i dont think i've been charged.  My intention was to join my mothers family plan, which she creat...
• 2016-08-23 6:40:52 PM
• 2016-08-23 7:01:22 PM
• Maxim
• Spotify Star
• 210 Views
• 3 replies
• 0 likes
• Subscription

Lost my password AND email adress

Hi Spotify, I cant reset my password, as i no longer have admission to my old email adress (the one I used to sign up). What to do? I can of course cancel my payment at the bank. But I still want to be a Spotify customer

• Santin10
• Newbie
• Hi Spotify,   I cant reset my password, as i no longer have admission to my old email adress (the one I used to sign up). What to do? I can of course cancel my payment at the bank. But I still...
• 2016-08-23 2:22:02 PM
• 2016-08-23 6:50:07 PM
• Puffpaff
• Regular
• 277 Views
• 1 replies
• 0 likes

Troubleshooting Payment Issues

Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter in my credit card info the message "Oops, seems your...

• lsvoutour
• Casual Listener
• Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter i...
• 2016-08-23 9:00:41 AM
• 2016-08-23 6:47:18 PM
• lsvoutour
• Casual Listener
• 334 Views
• 6 replies
• 0 likes

Superuser Contribution Fehlermeldung 4 obwohl Internetverbindung vorhanden ist

Hallo zusammen,ich benutze Spotify jetzt schon über zwei Jahre.Seit ca. drei Wochen öffne ich Spotify und es wird angezeigt, dass ich "offline" bin und keine Internetverbindung besteht.Ich bin aber mit dem Internet verbunden! Untern rechts steht auch...

• desiiiii
• Newbie
• Hallo zusammen, ich benutze Spotify jetzt schon über zwei Jahre. Seit ca. drei Wochen öffne ich Spotify und es wird angezeigt, dass ich "offline" bin und keine Internetverbindung besteht. Ich bin ...
• 2016-08-19 7:16:41 PM
• 2016-08-23 6:20:02 PM
• Anyk17
• Spotify Star
• 346 Views
• 1 replies
• 0 likes

Superuser Contribution Premium subscription downgraded

Hello, I bought a promotion that stated: Pay 1 month of spotify premium and get 3 months at a cost of COP 1,000 per month. However, today I just checked and I was downgraded after the first month. My receipt number is 1155266683011 Thanks, David

• davidfelipec88
• Newbie
• Hello,   I bought a promotion that stated: Pay 1 month of spotify premium and get 3 months at a cost of COP 1,000 per month.    However, today I just checked and I was downgraded a...
• 2016-08-19 4:09:17 PM
• 2016-08-23 6:16:49 PM
• Anyk17
• Spotify Star
• 134 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Attempted to Upgrade to Spotify Student

I receently found out about Spotify Student, and being a college student myself, decided to join. I entered in my info and it denied it saying I'd have to do a manual proof upload. I didn't have time to do that at the time, so I gave up with plans to...

• sinabeen27
• Newbie
• I receently found out about Spotify Student, and being a college student myself, decided to join. I entered in my info and it denied it saying I'd have to do a manual proof upload. I didn't have time...
• 2016-08-23 5:38:39 PM
• 2016-08-23 6:16:03 PM
• Maxim
• Spotify Star
• 173 Views
• 3 replies
• 0 likes
• Account
  Premium
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Superuser Contribution Två konton???? Hjälp

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

• Glennfranklin
• Casual Listener
• Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...
• 2016-08-19 3:06:32 PM
• 2016-08-23 6:15:20 PM
• Anyk17
• Spotify Star
• 1007 Views
• 1 replies
• 0 likes
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