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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76216 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93992 Views
9 replies
2 likes
My log on is based on my Facebook account but I want to log into Spotify on my WDTV, how do I find the right user/password to us? My Facebook user/password does not appear to work.
My log on is based on my Facebook account but I want to log into Spotify on my WDTV, how do I find the right user/password to us? My Facebook user/password does not appear to work.
Community Legend
399 Views
1 replies
0 likes
I previously had Spotify Premium. I accidentally cancelled the credit card, so my subscription also ended. I then moved to Australia for studies and was locked out of my account. Now, when I try to log back into the account, Spotify says that the acc...
I previously had Spotify Premium. I accidentally cancelled the credit card, so my subscription also ended. I then moved to Australia for studies and was locked out of my account. Now, when I try to l...
Community Legend
310 Views
1 replies
0 likes
I think I just subscribed twice. Because I clicked the Spotify Family subscription, then I availed the 1-year subscription option in the Spotify Family page. But I was surprised that the one year subscription is just for the Spotify Premium subscript...
I think I just subscribed twice. Because I clicked the Spotify Family subscription, then I availed the 1-year subscription option in the Spotify Family page. But I was surprised that the one year sub...
Community Legend
722 Views
1 replies
0 likes
I bought Spotify yesterday and was charged $10 like I should have been, but when I checked my bank account today, I was charged another $5 from Spotify.
I bought Spotify yesterday and was charged $10 like I should have been, but when I checked my bank account today, I was charged another $5 from Spotify.
Community Legend
335 Views
1 replies
0 likes
I'm getting an error code saying I'm entering an incorrect username or password. Unfortunately the email address I registered with was a university one which has now expired, so I can't reset my password, and there doesn't seem to be any way to log i...
I'm getting an error code saying I'm entering an incorrect username or password. Unfortunately the email address I registered with was a university one which has now expired, so I can't reset my pass...
Community Legend
319 Views
1 replies
0 likes
Okay, so I'm a college student, so I signed up for the $4.99 charge a month, and I looked at my debt card and I was charged that. However, on my account it says that I don't have preimum??
Okay, so I'm a college student, so I signed up for the $4.99 charge a month, and I looked at my debt card and I was charged that. However, on my account it says that I don't have preimum??
Community Legend
300 Views
1 replies
0 likes
So i accidentally created a family plan for spotify. But i want to join my fathers family plan. Is there a solution to terminate my family plan ?
So i accidentally created a family plan for spotify. But i want to join my fathers family plan. Is there a solution to terminate my family plan ?
Community Legend
290 Views
1 replies
0 likes
So my last debit card was stolen, and the payment failed and I lost premium. I used my wife's card Aug. 14th to pay to get premium back, it's only the 25th today and I got an email saying I'll lose premium in 5 days because of failed payment. What is...
So my last debit card was stolen, and the payment failed and I lost premium. I used my wife's card Aug. 14th to pay to get premium back, it's only the 25th today and I got an email saying I'll lose p...
Community Legend
264 Views
1 replies
0 likes
I deleted my spotify account and I would now like to create a new account with different username etc but same email. When I try to make a new one it says email is taken yet if I try to reset password it says there is no account associated with that ...
I deleted my spotify account and I would now like to create a new account with different username etc but same email. When I try to make a new one it says email is taken yet if I try to reset pa...
Spotify Star
1625 Views
3 replies
0 likes
I have started accounts for my kids and got the trial period for the summer (3 months for 9SEK) But now since the 3 months are over and ofcourse i got charged for an extra month for 99SEK, my bad. But now when i log on to the kids accounts on the com...
I have started accounts for my kids and got the trial period for the summer (3 months for 9SEK) But now since the 3 months are over and ofcourse i got charged for an extra month for 99SEK, my bad.&nb...
Not applicable
408 Views
6 replies
0 likes
i have not gotten any email with the reedem code and whatever...... and yes i ahve checked if she wrote the right email and yes i have registrated a user with that email.. please is it possbiel to get some real support.... ?
i have not gotten any email with the reedem code and whatever...... and yes i ahve checked if she wrote the right email and yes i have registrated a user with that email.. please is it possbiel to ge...
Spotify Star
228 Views
1 replies
0 likes
Ho appena acquistato la versione premium cliccando sulla pubblicità durante la musica nella versione free che proponeva 3 mesi a 9.99 invece vedo che il mio abbonamento pagato 9.99 scade fra un mese.. che fare?
Ho appena acquistato la versione premium cliccando sulla pubblicità durante la musica nella versione free che proponeva 3 mesi a 9.99 invece vedo che il mio abbonamento pagato 9.99 scade fra un mese....
Newbie
1569 Views
2 replies
0 likes
My wife and I unknowingly both set up family subscriptions. I never invited her, but when I went to accept her invite, it said I could not since I was already part of a family subscription. How can I cancel mine without losing my account?
My wife and I unknowingly both set up family subscriptions. I never invited her, but when I went to accept her invite, it said I could not since I was already part of a family subscription. &nb...
Spotify Star
260 Views
3 replies
0 likes
Hi, I got an Email that I have to confirm my student status by clicking a Button which leads me to a spotify page. I think I'm supposed to click on "get Premium" with 50% student discount, but when I do this I get the message"It appears that you are ...
Hi, I got an Email that I have to confirm my student status by clicking a Button which leads me to a spotify page. I think I'm supposed to click on "get Premium" with 50% student discount, b...
Casual Listener
276 Views
2 replies
0 likes
Cuando active spotyfy premium en Junio, habia una oferta de 3 meses por 9,95€, la active con esta oferta y sin embargo me habeis cobrado Junio, Julio y Agosto. A que se debe? Gracias Un saludo
Cuando active spotyfy premium en Junio, habia una oferta de 3 meses por 9,95€, la active con esta oferta y sin embargo me habeis cobrado Junio, Julio y Agosto. A que se debe? Gracias ...
Community Legend
298 Views
1 replies
0 likes
Why did 3/4 of my music library get cut overnight?
Why did 3/4 of my music library get cut overnight?
Roadie
540 Views
1 replies
0 likes
I just read Spotify's updated privacy policy and think it contains some shocking clauses that are unacceptable to me, particularly relating to sharing payment data with third parties in other countries. I've therefore cancelled my subscription. Howev...
I just read Spotify's updated privacy policy and think it contains some shocking clauses that are unacceptable to me, particularly relating to sharing payment data with third parties in other countri...
Newbie
3534 Views
8 replies
3 likes
Hi thereI've already use my office server in the UK to register but I'm in Germany.now I cannot use the invitation to add to the premium family.any ideas or any solutions ?thank you
Hi there I've already use my office server in the UK to register but I'm in Germany. now I cannot use the invitation to add to the premium family. any ideas or any solutions ? thank you
Not applicable
277 Views
1 replies
0 likes
Hello,Is it possible to change user name from the long version of the company name, to the shorter one that everyone is more familiar with?Thanks in advance.
Hello, Is it possible to change user name from the long version of the company name, to the shorter one that everyone is more familiar with? Thanks in advance.
Community Legend
209 Views
1 replies
0 likes
I subscribed for 3 months. Start from July until September. please fix it
I subscribed for 3 months. Start from July until September. please fix it 😞
Not applicable
492 Views
4 replies
0 likes
