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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256445 Views
  • 783 replies
  • 81 likes
  • Account
  • 256445 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126659 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126659 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69893 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69893 Views
  • 63 replies
  • 8 likes

IPhone app login

When logging in the app, the accont is a Free account. When logging in on web with same user, it is a Premium accont. I have reinstalled the app, but it doesn't help. Login by FB doesn't change anything. All playlist on the app is also gonePLEASE HEL...

  • Newbie
  • When logging in the app, the accont is a Free account. When logging in on web with same user, it is a Premium accont. I have reinstalled the app, but it doesn't help. Login by FB doesn't change anyth...
  • osornios
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
  • 94 Views
  • 1 replies
  • 0 likes

Student Discount Charged but no Premium

So I am about to go to college and thought I could get the student discount for premium. I filled in my card information and then it asked me for verification of my education. I didn't have my student id or anything yet so I just closed the window an...

  • Casual Listener
  • So I am about to go to college and thought I could get the student discount for premium.  I filled in my card information and then it asked me for verification of my education.  I didn't ha...
  • inklein1997
  • Casual Listener
  • 409 Views
  • 4 replies
  • 0 likes
  • Premium
  • 409 Views
  • 4 replies
  • 0 likes

Problema en Promoción 3 meses por 1

Estaba en Spotify free y me salio un comercial que si regresaba a premium pagaría 99 pesos por 3 meses, sin embargo eh dado en el enunció y me suscribí, me cobraron los 99 y solamente me dio 1 mes, ¿que hago?

  • Visitor
  • Estaba en Spotify free y me salio un comercial que si regresaba a premium pagaría 99 pesos por 3 meses, sin embargo eh dado en el enunció y me suscribí, me cobraron los 99 y solamente me dio 1 mes, ¿...
  • osornios
  • Spotify Star
  • 151 Views
  • 3 replies
  • 0 likes
  • Premium
  • 151 Views
  • 3 replies
  • 0 likes

Solved!! Do online gift cards account for regions they are bought in and activated?

I am planning to buy an online gift card for Premium to my friend. My only concern is about the region. I am currently in Spain, but my account is registered in Czech Republic. A friend to whom I want to make a gift also lives in Czech Republic, but ...

  • Regular
  • I am planning to buy an online gift card for Premium to my friend. My only concern is about the region. I am currently in Spain, but my account is registered in Czech Republic. A friend to whom I wan...
  • osornios
  • Spotify Star
  • 2061 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2061 Views
  • 3 replies
  • 0 likes

Subscription showing as Free but iTunes sent me a receipt showing successful payment

My subscription is currently showing as FREE but iTunes have sent me a receipt showing that my Spotify payment was successful for this month. I've checked in the App Store and my subscription is current and due to renew on 06 August 2016. Can you ple...

  • Casual Listener
  • My subscription is currently showing as FREE but iTunes have sent me a receipt showing that my Spotify payment was successful for this month. I've checked in the App Store and my subscription is curr...
  • osornios
  • Spotify Star
  • 167 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 167 Views
  • 3 replies
  • 0 likes

Using Spotify while living abroad

I am living in the Dominican Republic and I have tried to upgrade to premium, but it won't let me pay with my US credit card after I changed my country, nor will it accept my DR credit card or allow me to pay with Paypal. I am working as a volunteer ...

  • Casual Listener
  • I am living in the Dominican Republic and I have tried to upgrade to premium, but it won't let me pay with my US credit card after I changed my country, nor will it accept my DR credit card or a...
  • kat_crane
  • Casual Listener
  • 236 Views
  • 2 replies
  • 0 likes
  • Premium
  • 236 Views
  • 2 replies
  • 0 likes

Premium paused??

I recently paid for my Spotify premium, with proof on my bank statements AND Apple purchase history, yet my premium subscription has been paused? Can anyone help me out here?

  • Casual Listener
  • I recently paid for my Spotify premium, with proof on my bank statements AND Apple purchase history, yet my premium subscription has been paused? Can anyone help me out here?
  • EthanS1
  • Community Legend
  • 546 Views
  • 3 replies
  • 0 likes
  • Premium
  • 546 Views
  • 3 replies
  • 0 likes

MyRogers and spotify premium

I am attempting to activate my spotify premium account to my rogers account (my spotify is connected through my facebook) and I am unable to do so. Rogers keeps telling me to reach out to spotify and tell them to let me log in to my spotify with my r...

  • Newbie
  • I am attempting to activate my spotify premium account to my rogers account (my spotify is connected through my facebook) and I am unable to do so. Rogers keeps telling me to reach out to spotify and...
  • EthanS1
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Spotify took my money but won't unban me?!

You guys took my money from premium witch is good. But i am still banned so i can't use my premium? Can someone from the staff look at this. It is seriousPlease help. I can't live without spotify!!

  • Regular
  • You guys took my money from premium witch is good. But i am still banned so i can't use my premium? Can someone from the staff look at this. It is serious Please help. I can't live without spotify...
  • EthanS1
  • Community Legend
  • 642 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 642 Views
  • 3 replies
  • 0 likes

Two accounts on one facebook

Hello, I have had a spotify account for almost 4 years now. And it was always connected to my Facebook, but I deactived my Facebook so I created a separate account to use premium on because I didn't want to have to keep logging into a facebook accoun...

  • Newbie
  • Hello, I have had a spotify account for almost 4 years now. And it was always connected to my Facebook, but I deactived my Facebook so I created a separate account to use premium on because I didn't ...
  • EilerWessel
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! cancel instantly

How I can cancel Premium today, who has already been paid? Don`t need money back.

  • Casual Listener
  • How I can cancel Premium today, who has already been paid? Don`t need money back.
  • tomasrex
  • Roadie
  • 458 Views
  • 5 replies
  • 0 likes
  • Premium
  • 458 Views
  • 5 replies
  • 0 likes

Debit Card, Chile

Hi, I'm from Chile and does not give me the option to pay by debit card credit card only, is there any other way other than credit card? Thank you

  • Newbie
  • Hi , I'm from Chile and does not give me the option to pay by debit card credit card only , is there any other way other than credit card?   Thank you
  • tomasrex
  • Roadie
  • 120 Views
  • 1 replies
  • 0 likes
  • Premium
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! How to delete an Account?

I have two accounts and it is creating an issue. I have created an account on Premium but there is interferance with the account not on Premium. How do I delete one account and keep the other so that I can use my subscription?Jeremy

  • Casual Listener
  • I have two accounts and it is creating an issue. I have created an account on Premium but there is interferance with the account not on Premium. How do I delete one account and keep the other so that...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Change country when upgrading to Family subscription

I moved form Australia to Germany and have hence changed my country today. At the same time I have upgraded from Premium to Family. Now my family cannot access the family subscription as the country of my account will only be updated at the day of my...

  • Newbie
  • I moved form Australia to Germany and have hence changed my country today. At the same time I have upgraded from Premium to Family. Now my family cannot access the family subscription as the country ...
  • Maxim
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 93 Views
  • 1 replies
  • 0 likes

Student Discount

Is the student discount also for trainees?

  • Newbie
  • Is the student discount also for trainees?
  • Maxim
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 79 Views
  • 1 replies
  • 0 likes

Account

I made an account with spotify but by mistake put the wrong email adress and I put my credit card on that account now I want to close it but I can't cause I don't know the email adress please help.

  • Casual Listener
  • I made an account with spotify but by mistake put the wrong email adress and I put my credit card on that account now I want to close it but I can't cause I don't know the email adress please help.
  • Maxim
  • Spotify Star
  • 124 Views
  • 3 replies
  • 0 likes
  • Account
  • 124 Views
  • 3 replies
  • 0 likes

Changing country in profile

Hi, I have just created a new profile as we have upgraded to family plan for two users.When the new user profile we were on different site / country to primary user. The family option does not work as main account and family account are in countries....

  • Casual Listener
  • Hi,   I have just created a new profile as we have upgraded to family plan for two users. When the new user profile we were on different site / country to primary user.   The family op...
  • Maxim
  • Spotify Star
  • 173 Views
  • 3 replies
  • 0 likes
  • Account
  • 173 Views
  • 3 replies
  • 0 likes

Disconnecting Spotify from Facebook

Hello there,So I would like to disconnect my email address that I use for spotify, from Facebook.I would like to be able to create a new account but i can't do it because my email address is being used by account created with facebook. I contacted th...

  • Newbie
  • Hello there, So I would like to disconnect my email address that I use for spotify, from Facebook. I would like to be able to create a new account  but i can't do it because my email address i...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Login
  • 111 Views
  • 1 replies
  • 0 likes

Delete Family plan

Good Morning,I wanted to join an existing family plan but I accidentally created a new family.Now I can't join the family I wanted to because Spotify tells me I'm already in a family plan.How can I cancel my family subscription in order to join the o...

  • Newbie
  • Good Morning, I wanted to join an existing family plan but I accidentally created a new family. Now I can't join the family I wanted to because Spotify tells me I'm already in a family plan. How c...
  • Maxim
  • Spotify Star
  • 998 Views
  • 1 replies
  • 0 likes
  • Account
  • 998 Views
  • 1 replies
  • 0 likes