Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653891 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734366 Views
18 replies
29 likes
No me aparece en mi cuenta mientras esucho la misica no me aprece la letras
No me aparece en mi cuenta mientras esucho la misica no me aprece la letras
Spotify Legend
319 Views
1 replies
0 likes
I have a new card for payment and I can’t login cause my account is under my old email and I no longer have the number tied to the account. I need help fixing the situation
I have a new card for payment and I can’t login cause my account is under my old email and I no longer have the number tied to the account. I need help fixing the situation
Spotify Legend
1179 Views
1 replies
0 likes
Puse el premium de 3 meses y ahora me a quedado guardada mi tarjeta de credito
Puse el premium de 3 meses y ahora me a quedado guardada mi tarjeta de credito
Spotify Legend
1186 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 13 pro maxOperating System(iOS 10) My Question or IssueWhen I try to upgrade my account to premium, I am prompted to enter my billing address to enter my card info. When I enter my new billing address, Spotify will not...
Plan Premium Country Device iPhone 13 pro max Operating System (iOS 10) My Question or Issue When I try to upgrade my account to premium, I am prompted to enter my billing add...
Moderator
599 Views
1 replies
0 likes
I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?
I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?
Spotify Star
264 Views
1 replies
0 likes
I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices
I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices
Moderator
366 Views
1 replies
1 likes
i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when i went to try it i was not given the opition to cha...
i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when ...
Spotify Star
376 Views
1 replies
1 likes
When I am going to buy premium, it's writing that It's eror.
When I am going to buy premium, it's writing that It's eror.
Moderator
455 Views
1 replies
0 likes
Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialiser mais vous devez m'envoyer un mail que je n'ai jam...
Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialise...
Moderator
950 Views
1 replies
0 likes
I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my spotify?
I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my s...
Spotify Legend
478 Views
2 replies
0 likes
Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .
Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .
Spotify Legend
1048 Views
1 replies
0 likes
PlanPremium familiarCountryNetherlands- SpainDeviceiPhone Operating System(iOS 10 My Question or IssueI moved from the Netherlands to Spain.when I lived in the Netherlands I had “Spotify premium” and was part of the family account of my father. now I...
Plan Premium familiar Country Netherlands- Spain Device iPhone Operating System (iOS 10 My Question or Issue I moved from the Netherlands to Spain. when I lived in the Netherl...
Spotify Star
249 Views
1 replies
0 likes
How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts
How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts
Spotify Star
2215 Views
1 replies
0 likes
I am the plan manager and I can see no way to change the billing details
I am the plan manager and I can see no way to change the billing details
Spotify Legend
273 Views
2 replies
0 likes
I want to keep a single account
I want to keep a single account
Spotify Legend
318 Views
1 replies
0 likes
I notice on my account you all took out two payments why is that ????
I notice on my account you all took out two payments why is that ????
Spotify Legend
519 Views
1 replies
0 likes
I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The emalis also are not going to spam. I liked getting e...
I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The...
781 Views
0 replies
0 likes
I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also want all my downloads from my existing account.
I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also...
Moderator
545 Views
1 replies
0 likes
Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?
Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?
Spotify Legend
1318 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueI can't download offline songs on my pc even though i haven't reached the 10k downloads per device limit
Plan Premium Country Philippines Device PC Operating System Windows 10 My Question or Issue I can't download offline songs on my pc even though i haven't reached the 10k downloads pe...
Spotify Star
535 Views
1 replies
0 likes
