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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I have just obtained a promotional code from a third part company.Actually, I have the Spotify promotion of 3 months premium only 0.99.My question is if I can introduce the code and the months of the promotion will be added to the one of the 3 mo...
First post here, I just went out and bought a vanilla visa gift card because I do not have a bank account at the moment. I have activated it for online purchases. Everytime I try and buy a premium subscription it reads "Payment failed. Please make su...
Anyone else getting charged TWICE a month and try to get it resolved and have any luck. I am almost to the point to cancelling - you can get spotify premium for your family and pay less than I am for a single person....
Anyway, I have my account linked to facebook but that facebook has been disabled and want to get my spotify account, as I go now?
Hi,Hoping someone can help me. I am trying to login to my Spotify Premium Account. I am paying for it but cannot log in. When I go to log in it says it does not recognize my password. When I choose "forgot password" it sends me an email to reset my p...
Your publicity campain says "Subscribe for free for 1 month!" But then, if you read the whole thing, it says that "At the end of the month you have to pay it" Then... then its not free... Or is there something that im not getting?
hola buenas tardes realize el pago con dos tarjetas diferentes y pasaron los cargos y no tengo mi cuenta premium sigue siendo gratis me gustaria una solucion
Hi there,I was wondering if anyone could tell me if Spotify wirks in China. I am moving there in August and was wondeing if it will work. I adore this app and don't know how i will live without it if it doesn't. Thanks in advance!
Hello...for some reason on my mac destop version I don't see follower numbers any longer. I see them on my i-phone version of Spotify. Any feedback on how to get back follower numbers on my desktop version is appreciated.
I connected my Facebook to another account. Then I disconnected Facebook from the other account, and now I can't login into my old account. It says "You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, ...
I joined the trial 3 months for .99/month on May 20. My credit card was billed on May 23. However we are not getting the commercial free service and when I went in to check on my account it said we had no account. I have tried to find a way to contac...
Om te uograden wordt een wijze van betaling gevraagd, In nederland bestaat een automatische incasso. Ik kan niet betalen via ideal . ik heb geen creditkaart of een andere manier om te gaan betalen. Hoe moet ik dan betalen?
Where is my money? I have been charged twice for the price of $5.35 for a student account that I have not accessed. It's been two days. Your company should have pepper who deal with these situations and correct them immediately. The only thing it see...
So, I'm having a really bad time trying to organize my Spotify accounts (yeah, plural... just found out i had more than one).Long story short:- I use my Google email to log into my main Spotify account and i'ts all good with this one. BUT i want to c...
I have tried to update my credit card details six times now and the new details never display but yet I have been charged five times by spotify and once by vodaphone. I have mailed support had an automatic response and nothing else. This is fraud six...
I am not able to use my premium account and have lost all of the music which I had saved. I am suspecting I might have 2 accounts but am not sure. Could you please help me resolve this?
Hello, I have an account through facebook and a 'normal' spotify account. I would like to merge the two, so I can see my facebook friends' playlists in my normal account. I read the troubleshooting guide below, but it does not say what to do if you h...
After eight days Spotify charged me price for full month. How it is possible? According official page I must pay also next month. In general I did not get almost nothing for 1 €.I am using PayPal.Also I lost my all offline songs. It is looks like som...
Dear Spotify,When I tried to log in to Spotify (because it kicked me out of my account), it wouldn't let me, because apparently "I've been using it abroad for 14+ days", when I have not. This has happened to me previously, and I do not think that it ...
I tried to subscribe to family premium and when I entered my credit card info it said that there was a problem with my payment method or bank and that I shouldnt be worried and that I wasnt going to get charged for it, and right after that I check an...