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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381640 Views
  • 918 replies
  • 107 likes
  • Account
  • 381640 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166113 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166113 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96863 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96863 Views
  • 68 replies
  • 10 likes

Messed up email

I was signing up for the student discount premium and accidentally typed in my student email wrong but it wouldn't let me change it, and also charged me twice for the wrong email. How do I get my money back??

  • Newbie
  • I was signing up for the student discount premium and accidentally typed in my student email wrong but it wouldn't let me change it, and also charged me twice for the wrong email. How do I get my mon...
  • Maxim
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 104 Views
  • 1 replies
  • 0 likes

Spotify Iceland for students?

On the Iceland homepage https://www.spotify.com/is, it states, "Spotify Premium: Family and Student discounts available." The Family link works ok, but the Student link, as of this writing, goes to a nonexistent spotify.com/is/student/ page that redi...

  • Newbie
  • On the Iceland homepage https://www.spotify.com/is, it states, "Spotify Premium: Family and Student discounts available."  The Family link works ok, but the Student link, as of this writing, goe...
  • Maxim
  • Spotify Star
  • 366 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 366 Views
  • 1 replies
  • 1 likes

Phone contract to have free spotify premium but still on free trial

I have recently signed a mobile contract with Vodafone, as part of this contract I am supposed to get free premium for two years but I am still on the free version, how can I resolve this?

  • Newbie
  • I have recently signed a mobile contract with Vodafone, as part of this contract I am supposed to get free premium for two years but I am still on the free version, how can I resolve this?
  • Maxim
  • Spotify Star
  • 812 Views
  • 1 replies
  • 0 likes
  • Premium
  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Publicidad Engañosa?

Buenas Noches, Me salio una promoción ¨vuelve a premium¨ si cancelaba un mes me daban 3 meses y estoy viendo en mi cuenta que el próximo cargo es en un mes. Es acaso esto publicidad engañosa?

  • Visitor
  • Buenas Noches, Me salio una promoción ¨vuelve a premium¨ si cancelaba un mes me daban 3 meses y estoy viendo en mi cuenta que el próximo cargo es en un mes. Es acaso esto publicidad engañosa?
  • MaryC1
  • Spotify Legend
  • 270 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Subscription
  • 270 Views
  • 3 replies
  • 1 likes

Student charged $9.99

I have the student account, and I am still a student, but I have been getting charged the full premium price recently. Will Spotify give me my money back?

  • Newbie
  • I have the student account, and I am still a student, but I have been getting charged the full premium price recently. Will Spotify give me my money back?
  • tjones17
  • Gig Goer
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 107 Views
  • 1 replies
  • 0 likes

Solved!! Vodafone Yorn X and Spotify

Hey Spotify Community! Today, I started having an issue with my Spotify account in which my Premium subscription is not recognized. My status shows up as free even though my current carrier has offered Premium subscription for as long as I keep the s...

  • Newbie
  • Hey Spotify Community! Today, I started having an issue with my Spotify account in which my Premium subscription is not recognized. My status shows up as free even though my current carrier has offer...
  • Maxim
  • Spotify Star
  • 730 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 730 Views
  • 1 replies
  • 0 likes

3 Months Spotify for €9.99

Hello there, Last month, I accepted an offer: 3 months Spotify for € 9.99. Now it's the second month and all off the sudden I'm not a Premium member anymore. What went wrong and can you fix it? I will be grateful for any help you can provide. Greetin...

  • Casual Listener
  • Hello there,   Last month, I accepted an offer: 3 months Spotify for € 9.99. Now it's the second month and all off the sudden I'm not a Premium member anymore. What went wrong and can you fix ...
  • Maxim
  • Spotify Star
  • 347 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 347 Views
  • 3 replies
  • 0 likes

Took my money and didn't give me premium

Spotify took $12.99 from my itunes account when i tried to renew my spotify premium (I haven't had it for a few months), but my spotify account subscription is still listed as "free." I did not get an email receipt, but the email i checked is the sam...

  • Casual Listener
  •  Spotify took $12.99 from my itunes account when i tried to renew my spotify premium (I haven't had it for a few months), but my spotify account subscription is still listed as "free." I did not...
  • Maxim
  • Spotify Star
  • 411 Views
  • 3 replies
  • 0 likes
  • Premium
  • 411 Views
  • 3 replies
  • 0 likes

Facebook

I had deactivated my facebook account and when I logged into Spotify it reactivated my facebook account. How do I stop that from happening?

  • Newbie
  • I had deactivated my facebook account and when I logged into Spotify it reactivated my facebook account.  How do I stop that from happening?
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
  • 166 Views
  • 1 replies
  • 0 likes

Changing Account details (e-mail, password)

Okay, so here's my issue: I have a Spotify account that I created before they merged with Facebook, with an e-mail address that I no longer have accress to, and cannot regain access to. I want to change the e-mail address on the account, but I can't ...

  • Casual Listener
  • Okay, so here's my issue: I have a Spotify account that I created before they merged with Facebook, with an e-mail address that I no longer have accress to, and cannot regain access to. I want to cha...
  • roderickensley
  • Newbie
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need Help with billing and only replies I get are surveys

I have been double charged for about a year. I recently noticed it because I canceled my account I use and still was charged 9.99 on the 27th. I pulled my statements and it looks like I been gettign double charged since last year and completely have ...

  • Casual Listener
  • I have been double charged for about a year. I recently noticed it because I canceled my account I use and still was charged 9.99 on the 27th. I pulled my statements and it looks like I been gettign ...
  • mclerico83
  • Casual Listener
  • 171 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 171 Views
  • 2 replies
  • 0 likes

I need help!

I need help two months ago as he was leaving spotify premium hired nine pesos and I carried him to the Blast and and check if I have any additional how much and I have none I can do?

  • Casual Listener
  • I need help two months ago as he was leaving spotify premium hired nine pesos and I carried him to the Blast and and check if I have any additional how much and I have none I can do?
  • kikiruAU10
  • Casual Listener
  • 209 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 209 Views
  • 4 replies
  • 0 likes

it does not work!

After downloading the premium version, I cannot listen to any track! if I click on a track it immediately goes to the next one and so on!!!I am pissed off and I want to cancel immediately but I cannot find how in the web!... anyone can let me know ho...

  • Casual Listener
  • After downloading the premium version, I cannot listen to any track! if I click on a track it immediately goes to the next one and so on!!! I am pissed off and I want to cancel immediately but I can...
  • mzwagemakers
  • Roadie
  • 134 Views
  • 3 replies
  • 0 likes
  • Account
  • 134 Views
  • 3 replies
  • 0 likes

Solved!! Changing countries

I currently live in Mexico City, Mexico. I was wondering if i bought spotify premium here in Mexcio, will i still be able to use spotify premium when i travel to the United States. I would greatly appreciate if someone could answer as soon as possibl...

  • Regular
  • I currently live in Mexico City, Mexico. I was wondering if i bought spotify premium here in Mexcio, will i still be able to use spotify premium when i travel to the United States. I would greatly ap...
  • Bittencourt
  • Spotify Star
  • 399 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 399 Views
  • 5 replies
  • 0 likes

How do I get the student discount if I already paid for premium?

I tried signing for the student discount premium even though I already have premium but PayPal isn't an option for the student discount (even though it's the option I'm currently using for regular premium). How do I upgrade my current premium to the ...

  • Newbie
  • I tried signing for the student discount premium even though I already have premium but PayPal isn't an option for the student discount (even though it's the option I'm currently using for regular pr...
  • Astame
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 148 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Vodafone + Spotify Premium

Hello Spotify Community, I really hope someone can help me.Less then a month ago I activated "Vodafone Under 30" (Italy) that included a year of free Spotify Premium.Everything was perfect until a switchboard operator from Vodafone deactivated by mis...

  • Visitor
  • Hello Spotify Community, I really hope someone can help me. Less then a month ago I activated "Vodafone Under 30" (Italy) that included a year of free Spotify Premium. Everything was perfect until ...
  • user-removed
  • Not applicable
  • 552 Views
  • 2 replies
  • 0 likes
  • Premium
  • 552 Views
  • 2 replies
  • 0 likes

Upgraded to premium, but most devices are still on free

I've upgraded to premium on my iPhone, but on my computer, my account still says that I'm on the free version, and I'm seeing and hearing ads. I've tried logging out, and back in - doesn't help. I've tried uninstalling and reinstalling - doesn't help...

  • Visitor
  • I've upgraded to premium on my iPhone, but on my computer, my account still says that I'm on the free version, and I'm seeing and hearing ads. I've tried logging out, and back in - doesn't help. I've...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Cancelling subscription trouble

'm trying to to cancel my premium subscription. I have the app on my iPhone so have been trying to cancel it through my subscriptions on Apple, to which it's not appearing on there. I've then tried to cancel it through the website - when I've logged ...

  • Visitor
  • 'm trying to to cancel my premium subscription. I have the app on my iPhone so have been trying to cancel it through my subscriptions on Apple, to which it's not appearing on there. I've then tried t...
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 103 Views
  • 1 replies
  • 0 likes

Restricted access

Maximum number of downloads reached?? I do not have 10,000 songs.

  • Casual Listener
  • Maximum number of downloads reached?? I do not have 10,000 songs.
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • Premium
  • 304 Views
  • 3 replies
  • 0 likes

my account has been hacked!

Hi all, my account has been recently been hacked. basicaly, i can enter my account using my facebook account, but if i go into the profile, another email adress is there. and if i try to change the email back to mine, it ask for the password and it s...

  • Casual Listener
  • Hi all,  my account has been recently been hacked. basicaly, i can enter my account using my facebook account, but if i go into the profile, another email adress is there. and if i try to chang...
  • froggzy
  • Casual Listener
  • 274 Views
  • 4 replies
  • 0 likes
  • Account
  • 274 Views
  • 4 replies
  • 0 likes