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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156929 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156929 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10629 Views
  • 3 replies
  • 10 likes
  • Security
  • 10629 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507235 Views
  • 985 replies
  • 112 likes
  • Account
  • 507235 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124510 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124510 Views
  • 74 replies
  • 12 likes

Two premium accounts. Want to delete one

Hi My daughter has a premium account.Now I have made a family account, and have invited her. My question is. Will her account automaticly be deleted, when she joins my family account? I dont want to pay for both a regular premium and a family premium...

  • Casual Listener
  • Hi   My daughter has a premium account. Now I have made a family account, and have invited her.   My question is. Will her account automaticly be deleted, when she joins my family acco...
  • ski9280
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • 201 Views
  • 2 replies
  • 0 likes

Superuser Contribution Repeated payment failures on valid credit card

Hi, since this seems to be the only customer service contact I can find: I've been a Spotify Premium customer for years (since they launched in Norway), but at random intervals keep getting "payment failures, update your payment details" on perfectly...

  • Casual Listener
  • Hi, since this seems to be the only customer service contact I can find:   I've been a Spotify Premium customer for years (since they launched in Norway), but at random intervals keep getting ...
  • Arneu
  • Casual Listener
  • 688 Views
  • 7 replies
  • 0 likes
  • 688 Views
  • 7 replies
  • 0 likes

Subscription

I can't find anywhere on the app that will allow me to renew my premium

  • Newbie
  • I can't find anywhere on the app that will allow me to renew my premium
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Changing from paid subscription to free subscription through Vodafone.

I am currently paying for Spotify premium, my new phone plan comes with free Spotify. They are telling me I have to unsubscribe from my current account and resubscribe to the new free account through Vodafone. Will I lose all my downloaded music?

  • Newbie
  • I am currently paying for Spotify premium, my new phone plan comes with free Spotify. They are telling me I have to unsubscribe from my current account and resubscribe to the new free account through...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Temporary Facebook Error

I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please try again later."How do I solve this?

  • Casual Listener
  • I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please try again later." How do I solve this?
  • DaChinesewow
  • Casual Listener
  • 2703 Views
  • 5 replies
  • 0 likes
  • 2703 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify payment issue

I keep getting emails that my payment details are incorrect, but I go online and they are correct. I think I may have two spotify accounts and this is causing the issue. How do I contact spotify to sort this issue?

  • Visitor
  • I keep getting emails that my payment details are incorrect, but I go online and they are correct.    I think I may have two spotify accounts and this is causing the issue.    ...
  • user-removed
  • Not applicable
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Solved!! Transfer playlists to a new account from another that used to use facebook and was suspended

I no longer have access to my facebook account . I create a new on spotify , but I want my old playlist I sent a request , but it was never answered. I heard that this was a problem that you could solve manually. Help?

  • Casual Listener
  • I no longer have access to my facebook account . I create a new on spotify , but I want my old playlist     I sent a request , but it was never answered. I heard that this was a pro...
  • Grhodius
  • Casual Listener
  • 945 Views
  • 8 replies
  • 0 likes
  • Other
  • 945 Views
  • 8 replies
  • 0 likes

Superuser Contribution Subscription

Can someone help me with my subscription?

  • Casual Listener
  • Can someone help me with my subscription?
  • taypeters
  • Casual Listener
  • 353 Views
  • 4 replies
  • 0 likes
  • 353 Views
  • 4 replies
  • 0 likes

Superuser Contribution Eu deletei o facebook e nao consigo mais acessar o spotify

Boa noite, Eu aderi ao spotify com a conta rodolfoveturim@hotmail.com atraves do FACEBOOK. Por razoes pessoais deletei o facebook e nao tenho interesse em recriar a conta.Infelizmente devido a esse fato nao consigo acessar o SPOTIFY com a minha accou...

  • Casual Listener
  • Boa noite,   Eu aderi ao spotify com a conta rodolfoveturim@hotmail.com atraves do FACEBOOK. Por razoes pessoais deletei o facebook e nao tenho interesse em recriar a conta. Infelizmente devi...
  • Alejandro_C
  • Spotify Legend
  • 4510 Views
  • 3 replies
  • 1 likes
  • 4510 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't log in

My susscrption to spotifiy is linked to my email alemartincha@web.de, when I susscribed I was living in Germany, but since some months ago I came back to home so my email was blocked, I don't remember my password but the system gives me the option to...

  • Newbie
  • My susscrption to spotifiy is  linked to my email alemartincha@web.de, when I susscribed I was living in Germany, but since some months ago I came back to home so my email was blocked, I don't r...
  • Alejandro_C
  • Spotify Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta premium

Me di de alta en la promocion 1 mes gratis, y me acaban de cobrar 9,99€ por el servicio premium, y no me interesa porque ni lo uso, me he dado de baja, pero quiero saber si al menos puedo tener el mes que he pagado, o me van a abonar los 9,99€

  • Newbie
  • Me di de alta en la promocion 1 mes gratis, y me acaban de cobrar 9,99€ por el servicio premium, y no me interesa porque ni lo uso, me he dado de baja, pero quiero saber si al menos puedo tener el me...
  • Alejandro_C
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 1 likes
  • 198 Views
  • 1 replies
  • 1 likes

Superuser Contribution Log in not available

When I try to log in, I am getting an error message saying I've already created an account with my email address.I have tried using the "log out everywhere" function and deleting and re-installing the app.

  • Newbie
  • When I try to log in, I am getting an error message saying I've already created an account with my email address. I have tried using the "log out everywhere" function and deleting and re-installin...
  • Alejandro_C
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Login
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I billed on the last day of my free trial subscription not on the next day???

I had a free trial going on and today is my last day. I checked my email and saw that my paypal account was already billed. Isnt it billing supposed to happen on the next day since technically my last day is still part of the free trial?? I dont have...

  • Newbie
  • I had a free trial going on and today is my last day. I checked my email and saw that my paypal account was already billed. Isnt it billing supposed to happen on the next day since technically my las...
  • Alejandro_C
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Family - Invitation Problems

Hi guys,My mother has created a Spotify for Family account so she sent me an invitation. When I click the invitation link, a similar message appears: "Unfortunately, we cannot add you to this Spotify for Family account cause you already have a premiu...

  • Casual Listener
  • Hi guys, My mother has created a Spotify for Family account so she sent me an invitation. When I click the invitation link, a similar message appears: "Unfortunately, we cannot add you to this Spoti...
  • Alejandro_C
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 1 likes
  • 245 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Subscribe premium via Paypal offer, use premium account aaaannd its gone.

Hi everyone ! I just subscribed to the offer "Spotify Premium, 2 months for free via Paypal"I received a welcoming e-mail of Spotify and a notification from Paypal (files attached). Yesterday I played a set of songs with my brand new Spotify premium ...

  • Newbie
  • Hi everyone !   I just subscribed to the offer "Spotify Premium, 2 months for free via Paypal" I received a welcoming e-mail of Spotify and a notification from Paypal (files attached). Yester...
  • Alejandro_C
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 406 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't accept card

I've been trying to pay for student premium for two weeks now but Spotify won't accept my card saying it was declined or etc... I contacted Spotify and they say there are pending transactions but they are declined after two days and said to take it u...

  • Newbie
  • I've been trying to pay for student premium for two weeks now but Spotify won't accept my card saying it was declined or etc... I contacted Spotify and they say there are pending transactions but the...
  • Alejandro_C
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account

I originally had a premium account linked with my Facebook account. My girlfriend and I switched our mobility plan to Rogers and they offered multi-user Premium accounts to Spotify as part of the deal. I'm not able to log into a premium account anymo...

  • Newbie
  • I originally had a premium account linked with my Facebook account. My girlfriend and I switched our mobility plan to Rogers and they offered multi-user Premium accounts to Spotify as part of the dea...
  • Alejandro_C
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Devolución del servicio

Buen día, hace unos minutos se renovó mi suscripción Premium pero ya no quiero seguir pagando, quisiera solicitar un reembolso, no he usado el beneficio. Gracias.

  • Newbie
  •  Buen día, hace unos minutos se renovó mi suscripción Premium pero ya no quiero seguir pagando, quisiera solicitar un reembolso, no he usado el beneficio. Gracias.
  • Alejandro_C
  • Spotify Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
  • 208 Views
  • 1 replies
  • 0 likes