Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I currently have a premium account (£9.99 per month) and would like to change to family premium. Will it just change my subscription & charge me just £14.99 per month or will I get charged the £9.99 for premium as well? Thanks
I want my friends to see what my recently played artists are but when I looked on one of their phones it only shows my playlists and not recently played artists. They follow me and I am also linked to Facebook, does this affect anything and how can I...
Hi Comunity, I paid a Spotify 10€ Card and I can't pay with this . When I click on pay with paysafecard it doesnt work.
i change my premium suscription to familly, the las premium charge was jun 14 and jul 02 you make a new charge, i think this is not fair.
Apple will retain the money for the premium version , but Spotify is to see the last payment in March and premium is not working....order ID MH0NJ06YVN
Hi!There's an unknown device using my account, and it seems to be from another country. I'm from the Philippines and my Spotify is in English, but now, my Discover Weekly playlist and some other things are in another language (some European language....
Hod do I cancel/remove my recurring subscription?
Hi There, I live in Australia. My Spotify account shows my country as US, but when I got to change it to Australia, it's already selected. When I try to invite my mother to Spotify family plan, it says we're in different countries. How can I resolve ...
HE INTENTADO SUSCRIBIRME AL SERVICIO PREMIUM PERO CUANDO INGRESO MIS DATOS BANCARIOS ME MANDA UN ERROR DE QUE PARECE QUE MI BANCO ESTA TENIENDO UN MAL DIA, YA VERIFIQUE CON MI BANCO Y NO TENGO NINGUN PROBLEMA CON MI TARJETA NI CON MI CUENTA NI NADA, ...
Hola, Intento pagar SPOTIFY pero mi tarjeta no me lo permite, hable al banco y me dicen que mi tarjeta esta bien, desblqueada, etc., que no presenta ningun problema porque si autoriza el pago pero a $0 pesos. que puedo hacer?? Quiero pagar y no me lo...
Hi, my Spotify account says that my premium was due to end on 2016-08-01. I planned to unsubscribe on the 31st of July but it seemed that I have already been charged for the month of August. I still planned to be unsubscribed and want to be refunded ...
I currently have two Spotify accounts, and I am looking to delete one of them. All of the forums I've read say to contact support through the "I want to close my Spotify account permanently" form, but I've tried sending a message 4 times and none of ...
I accidently linked my college with a wrong spotify account. I got premium before realizing that I had made said mistake. Therefore I deleted my account and tried to link my school to the account I actually used, but it says that those credentials ar...
I got my premium account through my top iup offer with Vodafone which is for 5€ extra you get premium membership for a month but it says I only have free, I have being using Spotify for a few months now but this is the first time this has happened to...
I signed up for Spotify student but it said it could not verify that I was a student so I thought it didn't work, but I realized I was charged 5.34 from Spotify but I still don't have access to premium? I'm confused on what I need to do and why I was...
hello, I purchased a 3 month premium subscription as a gift to a friend, the payment went through with paypal. but I never got a confirmation email on my end. and my friend did not receive an email either. what should i do? Id like to know what happe...
Trying to login using the linux client. When I put in my username and password, a notification pops up in a red box, "you will get an sms shortly with a code to use for logging in". The boxes to enter a username and password remain unchaged. The SMS ...