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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 197059 Views
  • 720 replies
  • 63 likes
  • Account
  • 197059 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101713 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101713 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55044 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55044 Views
  • 58 replies
  • 8 likes

Iniciar sesión en modo offline

PlanFamiliar planCountryCosta RicaDeviceLG K11+Operating SystemAndroidMy Question or IssueEstaba escuchando música en modo offline cuando me salió una notificación de que Spotify habia dejado de funcionar, por lo que lo cerré, cuando volví a abrirlo ...

  • Visitor
  • Plan Familiar plan Country Costa Rica Device LG K11+ Operating System Android My Question or Issue Estaba escuchando música en modo offline cuando me salió una notificación de que Spotify ha...
  • Luan
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 239 Views
  • 1 replies
  • 0 likes

[Account] Can't reset password as I have deleted original email and hacker has changed it.

After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over my account and changed the email. I have no way of ...

  • Visitor
  • After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over ...
  • OneByBoo
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 377 Views
  • 1 replies
  • 0 likes

Xbox promo code I haven’t gotten yet

I recently signed up to Xbox ultimate game pass to take advantage of the Free premium music from Spotify for six months yet I haven’t received my code yet. I signed up in October 25th yet I haven’t gotten my code or a link. I tried contacting x box b...

  • Visitor
  •   I recently signed up to Xbox ultimate game pass to take advantage of the Free premium music from Spotify for six months yet I haven’t received my code yet. I signed up in October 25th yet I h...
  • Luan
  • Spotify Star
  • 849 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Premium
    Security
    Subscription
  • 849 Views
  • 1 replies
  • 1 likes

Student account

How to change my premium account to student account? 

  • Visitor
  • How to change my premium account to student account? 
  • Jacob
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Unlimited
  • 289 Views
  • 1 replies
  • 0 likes

I paid for premium for over 3 months without using my account a single time. What can I do?

So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how the "free trial" pay model works, and understand th...

  • Visitor
  • So as the title says, I signed up for a trial and was billed for at least three months outside of that trial period without even being aware that I was paying for a premium account. I understand how ...
  • Luan
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 375 Views
  • 1 replies
  • 0 likes

Can't log in or change password

My Question or IssueHi - I think my account may have been hacked and looking for advice. My spotify username is sboughton1, but today my spotify was signed out on all my devices. When I went to sign back in, it said my password was incorrect. And whe...

  • Visitor
  •   My Question or Issue Hi - I think my account may have been hacked and looking for advice.  My spotify username is sboughton1, but today my spotify was signed out on all my devices.&nbsp...
  • DanielTham
  • Composer
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked

PlanPremiumCountryUSADeviceGalaxy Note 10+ 5G Operating SystemAndroid My Question or IssueI've had users from overseas using my account. They repeatedly connect via Waze and attempt to login with a temporary recovery. I know this from the numerous Tu...

  • Visitor
  • Plan Premium Country USA Device Galaxy Note 10+ 5G  Operating System Android   My Question or Issue I've had users from overseas using my account. They repeatedly connect via Waze...
  • Katerina
  • Spotify Legend
  • 1680 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 1680 Views
  • 7 replies
  • 0 likes

Superuser Contribution Discover Weekly change Photo

PlanFamilyMy Question or Issue Hi!, I'd tried different worarounds that I found on the community to remove/change the photo displayed on the DW Cover, non of them has worked.My account is linked with my FB profiles and already changed my profiles Pic...

  • Regular
  • Plan Family My Question or Issue   Hi!, I'd tried different worarounds that I found on the community to remove/change the photo displayed on the DW Cover, non of them has worked. My account...
  • Peter
  • Spotify Legend
  • 1159 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 1159 Views
  • 6 replies
  • 0 likes

Superuser Contribution Linked Facebook account but name is not updating

I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook account for my new name. I don't want to create a new ...

  • Casual Listener
  • I recently changed my name so I wanted to update it on my Spotify account. I quickly learned that you cannot do this. My account was created with my facebook account, but I created a new facebook acc...
  • Peter
  • Spotify Legend
  • 2634 Views
  • 7 replies
  • 0 likes
  • Account
  • 2634 Views
  • 7 replies
  • 0 likes

Hulu not working

PlanPremium StudentCountryUSADeviceIPhone SEOperating SystemIOS 13.2 My Question or IssueI can’t log into my Hulu app however I can log into the website. I talked to their customer support and they say it must be a problem with Spotify because everyt...

  • Visitor
  •   Plan Premium Student Country USA Device IPhone SE Operating System IOS 13.2   My Question or Issue I can’t log into my Hulu app however I can log into the website. I talked to ...
  • Billy-J
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got the number username (deleted old facebook, have the hulu promotion)

Hi, I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I also registered for the Hulu promotion thats since ended accep...

  • Casual Listener
  • Hi,  I've had spotify a few years and in that time I had signed up using a facebook I've since deleted. I have a new facebook account, but can't seem to attach it to an existing account. I al...
  • Peter
  • Spotify Legend
  • 670 Views
  • 3 replies
  • 0 likes
  • Account
  • 670 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't find my spotify profile when I type it into the search bar , why?

I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other users turn up but my profile name doesn't turn up at...

  • Visitor
  • I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other u...
  • Peter
  • Spotify Legend
  • 2119 Views
  • 2 replies
  • 0 likes
  • Account
  • 2119 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing my username (WITHOUT using Facebook)

PlanPremium FamilyCountryPhilippinesDeviceGalaxy J7 (2016)Operating SystemAndroid 8.1.0 My Question or IssueGood evening, I just set up my Spotify account, and I was surprised to see my username as a jumble of characters. While I understand this is a...

  • Casual Listener
  • Plan Premium Family Country Philippines Device Galaxy J7 (2016) Operating System Android 8.1.0   My Question or Issue Good evening,   I just set up my Spotify account, and I was...
  • Petya
  • Community Legend
  • 382 Views
  • 4 replies
  • 0 likes
  • Account
  • 382 Views
  • 4 replies
  • 0 likes

Solved!! Username is random characters while I changed it

Hello everybody,I'm MeowmixOfficial and I am a beginning artist.I want to upload to Spotify, but Spotify thinks that my username is just gibberish. I thought that I had changed it to MeowmixOfficial (meowmix itself was allready taken) but my username...

  • Casual Listener
  • Hello everybody, I'm MeowmixOfficial and I am a beginning artist. I want to upload to Spotify, but Spotify thinks that my username is just gibberish.   I thought that I had changed it to Meo...
  • OneByBoo
  • Community Legend
  • 452 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 452 Views
  • 5 replies
  • 0 likes

cuenta borrada

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHace años que estoy suscrita a Spotify y tengo una cuenta premium. Hoy he ido a abrir la apli...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hace añ...
  • osornios
  • Spotify Star
  • 830 Views
  • 1 replies
  • 0 likes
  • Account
  • 830 Views
  • 1 replies
  • 0 likes

Family members cannot join to Family Plan

Plan : FamilyNetherlands Device : All I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current address. Then when my family tries to accept the invitation, they receive an error s...

  • Regular
  •   Plan : Family Netherlands   Device : All   I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current addre...
  • jmorcate
  • Regular
  • 724 Views
  • 8 replies
  • 0 likes
  • Account
  • 724 Views
  • 8 replies
  • 0 likes

Account repeatedly getting hijacked.

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My account is repeatedly getting hijacked. I didn't think much of it before but I had weird playlists show up in the app, and sometimes there'd be phones that I don't own i...

  • Casual Listener
  • Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue   My account is repeatedly getting hijacked. I didn't think much of it before but I ha...
  • supaarch-mt
  • Visitor
  • 2018 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 2018 Views
  • 4 replies
  • 0 likes

Reaching Spotify Support or HQ

Does anyone know further ways to contact and/or get a response from Support? I have had back and forth emails on 01/11/2019 and all correspondence has just stopped.I have tried sending online enquiry form and social media platforms but still no luck

  • Casual Listener
  • Does anyone know further ways to contact and/or get a response from Support?   I have had back and forth emails on 01/11/2019 and all correspondence has just stopped. I have tried sending onl...
  • OneByBoo
  • Community Legend
  • 306 Views
  • 3 replies
  • 0 likes
  • Other
  • 306 Views
  • 3 replies
  • 0 likes

Do I have to save every song on an album individualy?

So I used to be able to just Save an album and all it's songs would appear in my library, but now when I Like an album it only appears on the Albums secction, if I want the songs to appear in my library I have the save each and everyone of them indiv...

  • Casual Listener
  •   So I used to be able to just Save an album and all it's songs would appear in my library, but now when I Like an album it only appears on the Albums secction, if I want the songs to appear in...
  • bhare
  • Regular
  • 250 Views
  • 2 replies
  • 0 likes
  • Other
  • 250 Views
  • 2 replies
  • 0 likes

New Release - Same artist name but diffrent format

I have project I want to release on Spotify with a certian name. Now I've seen there's already a release with this artistname in use. If these names are all CAPS, would they be treated as the same? For instance, "Testname" would be the same artist as...

  • Music Fan
  • I have project I want to release on Spotify with a certian name. Now I've seen there's already a release with this artistname in use. If these names are all CAPS, would they be treated as the same? ...
  • Luan
  • Spotify Star
  • 444 Views
  • 3 replies
  • 0 likes
  • Other
  • 444 Views
  • 3 replies
  • 0 likes