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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76242 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94078 Views
9 replies
2 likes
How do I switch from normal primium to student discount?
How do I switch from normal primium to student discount?
Newbie
515 Views
1 replies
0 likes
Hi I made an account yesterday (without facebook as i don't have a facebook account).My Login seems to work on the spotify homepage, but is says the password is wrong on spotify desktop. A lot of people seem to have the same problem, but it seems to ...
Hi I made an account yesterday (without facebook as i don't have a facebook account). My Login seems to work on the spotify homepage, but is says the password is wrong on spotify desktop. ...
Casual Listener
2451 Views
2 replies
0 likes
I started a free 30 day trial a few days ago. But I can not get premium to work on my phone. When I click "download" for an album it says I need to upgrade and when I do nothing happens. I checked my card info and login info. Everything is current an...
I started a free 30 day trial a few days ago. But I can not get premium to work on my phone. When I click "download" for an album it says I need to upgrade and when I do nothing happens. I checked my...
Casual Listener
297 Views
2 replies
0 likes
Hey. I have a problem. Few mouth ago, I subscribed on Spotify. Last month, I forgot to pay. So I was trying to pay my premium and when I need to enter my credit card its wrote that I need to pay 120$ for a year to subscribe to premium. **bleep**? I a...
Hey. I have a problem. Few mouth ago, I subscribed on Spotify. Last month, I forgot to pay. So I was trying to pay my premium and when I need to enter my credit card its wrote that I need to pay 120$...
Casual Listener
411 Views
2 replies
0 likes
While upgrading to Spotify Family, I've noticed that for some reason Spotify has my country wrong, but the postal code refers to my current one. As my subscription is through a Partner (from a different country) I cannot change the country by changin...
While upgrading to Spotify Family, I've noticed that for some reason Spotify has my country wrong, but the postal code refers to my current one. As my subscription is through a Partner (from a d...
Spotify Star
343 Views
1 replies
0 likes
I accidentally subscribed to the trial from my iPhone yesterday. When I log in to my account on my computer it says I have the trial but there is no option to unsubscribe. The only option is a subscribe button. I have no card on file in my iPhone, so...
I accidentally subscribed to the trial from my iPhone yesterday. When I log in to my account on my computer it says I have the trial but there is no option to unsubscribe. The only option is a subscr...
Spotify Star
643 Views
1 replies
0 likes
I made my account with Facebook, so now i can't separate the two. How can i separate them because i don't want Facebook on my spotify anymore.
I made my account with Facebook, so now i can't separate the two. How can i separate them because i don't want Facebook on my spotify anymore.
Spotify Star
527 Views
1 replies
0 likes
I moved abroad and now I'm locked out of Spotify. I can't even log in to upgrade to premium. Anyone have any ideas? I was premium sucscriber and forgot to update my new credit card, so my account went to the free account and exceeded the 14 days. Now...
I moved abroad and now I'm locked out of Spotify. I can't even log in to upgrade to premium. Anyone have any ideas? I was premium sucscriber and forgot to update my new credit card, so my account wen...
Community Legend
2374 Views
4 replies
0 likes
Hi, I'm already using a Spotify Family account, but I would like to change of group and join another one (Family account) as I'm moving in another country. Will I lose all my actuals playlists if I do so? I hope that sby knows... Would be great to kn...
Hi, I'm already using a Spotify Family account, but I would like to change of group and join another one (Family account) as I'm moving in another country. Will I lose all my actuals playlis...
Newbie
400 Views
2 replies
0 likes
Hi, somone is using my premium account. When I start Spotify I have music in my playlist that I don't listened to. Also, I see that there is an Android phone conecting and interfering with the app in my iphone/macbook. Is there some way not only to e...
Hi, somone is using my premium account. When I start Spotify I have music in my playlist that I don't listened to. Also, I see that there is an Android phone conecting and interfering with the a...
Not applicable
572 Views
3 replies
0 likes
I've signed up for spotify premium a month ago. The first month was free and from now on i have to pay. Which is totally fine, except i can't actually use spotify premium. I've followed all the steps suggested in the help-section, but it doesn't work...
I've signed up for spotify premium a month ago. The first month was free and from now on i have to pay. Which is totally fine, except i can't actually use spotify premium. I've followed all the ...
Gig Goer
523 Views
5 replies
0 likes
A few months ago I attempted to set up a 3 month free trial of Spotify and had to enter my credit card details so that I would be charged when the trial period ended. However my account was never changed to premium so I continued to use the free vers...
A few months ago I attempted to set up a 3 month free trial of Spotify and had to enter my credit card details so that I would be charged when the trial period ended. However my account was never cha...
Casual Listener
319 Views
2 replies
0 likes
Hello, 15 days ago I have orderd spotify premium tro KPN Mobile. The activation code would be send within 2 hours. Now, 15 days later I still dont have the activation code. When will I get it, and wat will we do about the costs? Thanks in advance.
Hello, 15 days ago I have orderd spotify premium tro KPN Mobile. The activation code would be send within 2 hours. Now, 15 days later I still dont have the activation code. When will I get i...
Spotify Star
1463 Views
3 replies
0 likes
How do I stop after trying a 30 free trial of premium?
How do I stop after trying a 30 free trial of premium?
Community Legend
488 Views
3 replies
0 likes
I'm signing in on Spotify using my fb account,but it's hacked and I want to change my fb account.how can I synchronize the Spotify with my new fb account without losing my data?
I'm signing in on Spotify using my fb account,but it's hacked and I want to change my fb account.how can I synchronize the Spotify with my new fb account without losing my data?
Not applicable
1156 Views
4 replies
0 likes
Why does Spotify charge the cost of my suscription in US Dollars instead of Chilean Pesos? My credit card was issued in Chile and I live in that country so, I should pay the amount of my suscription in local currency (CLP). I asked my bank about it, ...
Why does Spotify charge the cost of my suscription in US Dollars instead of Chilean Pesos? My credit card was issued in Chile and I live in that country so, I should pay the amount of my suscr...
Newbie
617 Views
1 replies
1 likes
Hi there,I can't not login anymore because the country does not belong to the one in my profile??Can´t understand, I changed to Spain and I am in Spain....frustrating.I even created a new user (serchmalaga) and happening the same...HELP!
Hi there, I can't not login anymore because the country does not belong to the one in my profile?? Can´t understand, I changed to Spain and I am in Spain.... frustrating. I even created a new use...
Casual Listener
535 Views
7 replies
0 likes
I would like to delete my Spotify Account!
I would like to delete my Spotify Account!
Spotify Star
269 Views
1 replies
0 likes
Hi, und sorry, falls ich hier falsch sein sollte. Folgendes Problem. Mein Premium Account läuft zum 23.10.2013 aus, habe auch rechtzeitig gekündigt. Nun erhalte ich aber weiterhin Rechnungen, was ich nicht wirklich nachvollziehen kann. Kann es irgend...
Hi, und sorry, falls ich hier falsch sein sollte. Folgendes Problem. Mein Premium Account läuft zum 23.10.2013 aus, habe auch rechtzeitig gekündigt. Nun erhalte ich aber weiterh...
Newbie
637 Views
1 replies
1 likes
Hi I upgraded my Premium to Family. I get charged 9.99 + 14.99 even though it should be only 14.99. It also says only 14.99 in my account information. Why is this? Thanks in advance,Tuomas
Hi I upgraded my Premium to Family. I get charged 9.99 + 14.99 even though it should be only 14.99. It also says only 14.99 in my account information. Why is this? Thanks in ad...
Spotify Star
631 Views
3 replies
0 likes
