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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290974 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541124 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129663 Views
74 replies
12 likes
I was charged twice as a student and as a normal premium, I don't understand why but I have 2 charges in my account. Please I need help
I was charged twice as a student and as a normal premium, I don't understand why but I have 2 charges in my account. Please I need help
Spotify Star
178 Views
1 replies
0 likes
I cannot figure out why my premium subscription has just disappeared. I have gone thru the steps listed on the other thread and it's just taking me in circles. I am due to be billed TOMORROW. If I am billed and this has not been resolved I will be ve...
I cannot figure out why my premium subscription has just disappeared. I have gone thru the steps listed on the other thread and it's just taking me in circles. I am due to be billed TOMORROW. If I am...
Spotify Star
252 Views
1 replies
0 likes
I signed up for a free 3-month trial for Spotify Premium on the app and it ended on August 12th. I unsubscribed from Premium on the same day, yet I still got charged $10.91. Why is that? Am I able to get my $10.91 refunded?
I signed up for a free 3-month trial for Spotify Premium on the app and it ended on August 12th. I unsubscribed from Premium on the same day, yet I still got charged $10.91. Why is that? Am I able to...
Spotify Star
197 Views
1 replies
0 likes
I'm trying to get a device password so I can use Spotify on my phone, however the email is not being sent. I've tried multiple times for the past couple days and I have not gotten the email sent to my yahoo email address. I've checked spam as well. P...
I'm trying to get a device password so I can use Spotify on my phone, however the email is not being sent. I've tried multiple times for the past couple days and I have not gotten the email sent to m...
Spotify Star
369 Views
6 replies
1 likes
Hola, yo me hice una cuenta de spotify y es premium pero o podía acceder y luego me hize otra cuenta premium. Pero la primera cuenta premium no la puedo cancelar porque no me acuerdo el mail y la contraseña. Como puedo cancelarla?
Hola, yo me hice una cuenta de spotify y es premium pero o podía acceder y luego me hize otra cuenta premium. Pero la primera cuenta premium no la puedo cancelar porque no me acuerdo el mail y la con...
Spotify Star
228 Views
1 replies
0 likes
I wish there was a number I could just call and be done with my issue. Anyways, I have an account and I forgot my password and the form keeps expiring every single time I try to reset it. Can somebody help me!!!!!?
I wish there was a number I could just call and be done with my issue. Anyways, I have an account and I forgot my password and the form keeps expiring every single time I try to reset it. Can so...
Spotify Star
181 Views
1 replies
0 likes
I just got charged a 9.99 fee my son signed up and I didnt know i was going to get charged. Anyway if I cancel the subscription do i get a refund? Or should I just use it.
I just got charged a 9.99 fee my son signed up and I didnt know i was going to get charged. Anyway if I cancel the subscription do i get a refund? Or should I just use it.
Spotify Star
202 Views
1 replies
0 likes
Hi,I am trying to update my country from Australia to Finland. I have the normal premium account but once I get to the change country page there is no other option but to continue with a family account in Finland! This is really pissing me off becaus...
Hi, I am trying to update my country from Australia to Finland. I have the normal premium account but once I get to the change country page there is no other option but to continue with a family a...
Spotify Legend
242 Views
2 replies
0 likes
Se me vencio la suscripcion y me salio la publicidad de 3 meses x S/. 16.90 y luego S/. 16.90 al mes, pero sin embargo veo en mi cuenta y me indican que a fin de mes se me facturará S/. 16.90 y se renovará mi suscripción, alguien sabe si los proximos...
Se me vencio la suscripcion y me salio la publicidad de 3 meses x S/. 16.90 y luego S/. 16.90 al mes, pero sin embargo veo en mi cuenta y me indican que a fin de mes se me facturará S/. 16.90 y se re...
Spotify Legend
270 Views
1 replies
0 likes
I notice that I am being charged for two spotify accounts - premium and family. I thought that the second account had been cancelled when I switched - can I be advised re that please. Also do NOT like having to post on a public forum to try to get as...
I notice that I am being charged for two spotify accounts - premium and family. I thought that the second account had been cancelled when I switched - can I be advised re that please. Als...
Spotify Legend
168 Views
1 replies
0 likes
paid for premium , forgot password , account has wrong emailcan i get my account email address changedi cant retreive the password reset as the account has the wrong email addressand i cant change email without the passwordlogs in through facebook he...
paid for premium , forgot password , account has wrong email can i get my account email address changed i cant retreive the password reset as the account has the wrong email address and i cant cha...
Spotify Legend
183 Views
1 replies
0 likes
Spotify Legend
274 Views
1 replies
0 likes
Buen día, mi problema es que ya tenía mi cuenta PREMIUM con el paquete familiar y de la nada ahora no tengo registrado ni mi tarjeta y me aparece que nunca eh tenido cuenta PREMIUM siendo que si y al par con los días de pago. Alguien sabe que puedo h...
Buen día, mi problema es que ya tenía mi cuenta PREMIUM con el paquete familiar y de la nada ahora no tengo registrado ni mi tarjeta y me aparece que nunca eh tenido cuenta PREMIUM siendo que si y al...
Spotify Legend
234 Views
1 replies
0 likes
I signed up for student Spotify premium that was 4.99 a month , now this month about 5 months later it charged me 9.99, how do I contact Spotify and have them charge me the student discount?
I signed up for student Spotify premium that was 4.99 a month , now this month about 5 months later it charged me 9.99, how do I contact Spotify and have them charge me the student discount?
Spotify Legend
1115 Views
1 replies
0 likes
Husband has tried both methods of sending link and we get the same error message. anyone have ideas?
Husband has tried both methods of sending link and we get the same error message. anyone have ideas?
Spotify Legend
333 Views
1 replies
0 likes
I first signed up for the 3 months for 99p summer deal and then the student dicount, when signing up it says after the three months i would pay the student amount however the 3 months are now up and it says my account will be debited for the full amo...
I first signed up for the 3 months for 99p summer deal and then the student dicount, when signing up it says after the three months i would pay the student amount however the 3 months are now up and ...
Spotify Legend
276 Views
1 replies
0 likes
OK, I jumped on board with the Family Plan but now I need some additional help. My husband, son and I all have music folders that are all in my phone because I had the original account. Once they accepted the request to be part of this Family Plan I ...
OK, I jumped on board with the Family Plan but now I need some additional help. My husband, son and I all have music folders that are all in my phone because I had the original account. Once they acc...
Spotify Star
523 Views
3 replies
0 likes
i neeeeeeed my music i deactivated my fb now its saying both my emails are taken and wont let me log in i need help
i neeeeeeed my music i deactivated my fb now its saying both my emails are taken and wont let me log in i need help
Spotify Legend
279 Views
1 replies
0 likes
Spotfiy says I have to cancel my supbsciption with Apple, but my Apple accounts says I do not have a subscription, how can I get this fixed?? Thanks
Spotfiy says I have to cancel my supbsciption with Apple, but my Apple accounts says I do not have a subscription, how can I get this fixed?? Thanks
Spotify Legend
358 Views
1 replies
0 likes
I recently Upgraded my premium to family, you are now charging me for both Premium and Family. I cancelled my Premium direct debit, I presumed you would have.No facility to concat your account team is not helpful.
I recently Upgraded my premium to family, you are now charging me for both Premium and Family. I cancelled my Premium direct debit, I presumed you would have. No facility to concat your account team...
Spotify Legend
474 Views
1 replies
0 likes
