Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1427 Views
0 replies
7 likes
Security

1427 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
444930 Views
970 replies
108 likes
Account

444930 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198599 Views
119 replies
116 likes
Account

1198599 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108018 Views
70 replies
11 likes
Account
Login
Premium

108018 Views
70 replies
11 likes

Solved!!Superuser Contribution Paying for premium with Excella card

I recently got an Excella card (which is already activated) and put 20 dollars on it. I tried to renew my subscription, but I get " Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or us...

angelictabi
Casual Listener
I recently got an Excella card (which is already activated) and put 20 dollars on it. I tried to renew my subscription, but I get " Oops, seems your card or payment provider is having a bad day. Don'...
2016-08-04 7:27:14 PM
2016-08-05 10:31:11 PM
angelictabi
Casual Listener
487 Views
5 replies
0 likes
Premium
Subscription

487 Views
5 replies
0 likes

Delted facebook account, now cant login to Spotify

When I first joined spotify I linked it to my facebook account. Now that I have delted my facebook, I can't login to my old spotify account. It was a premium account and had over 2,000 songs and I'd like to get that back. Thanks

Edwardburrus
Newbie
When I first joined spotify I linked it to my facebook account. Now that I have delted my facebook, I can't login to my old spotify account. It was a premium account and had over 2,000 songs and I'd ...
2016-08-05 8:40:30 PM
2016-08-05 9:28:23 PM
Maxim
Spotify Star
263 Views
1 replies
0 likes
Account
Login
Other
Premium
Subscription

263 Views
1 replies
0 likes

Still being charged

I am beyond upset. I have cancelled my premium account but I am still being charged.

francescadiaz24
Newbie
I am beyond upset. I have cancelled my premium account but I am still being charged.
2016-08-05 9:20:25 PM
2016-08-05 9:27:11 PM
Maxim
Spotify Star
136 Views
1 replies
0 likes
Account

136 Views
1 replies
0 likes

Tried to get student discount, charged twice

I tried to sign up for the student discount and it wouldnt verify me as a student but they still charged me for trying to sign up and I dont even have premium yet. They charged me for $5 two times.

rachelstute
Casual Listener
I tried to sign up for the student discount and it wouldnt verify me as a student but they still charged me for trying to sign up and I dont even have premium yet. They charged me for $5 two times.
2016-08-05 5:50:38 PM
2016-08-05 7:52:21 PM
octodur
Roadie
300 Views
6 replies
0 likes
Account

300 Views
6 replies
0 likes

Felipe

Paguei o boleto e ainda não liberaram

Felipeplus
Casual Listener
Paguei o boleto e ainda não liberaram
2016-08-04 2:02:11 PM
2016-08-05 6:25:32 PM
Bittencourt
Spotify Star
296 Views
3 replies
0 likes

296 Views
3 replies
0 likes

Unsubscribe/Deactivate Premium Account

Being a good brother, I attached my Debit Card to my Sister's Spotify account and payed for her to receive premium - Yesterday, after a fair few months, I discovered she hadn't used the account for months as she can't remember the Username or Passwor...

rhiscottimages
Newbie
Being a good brother, I attached my Debit Card to my Sister's Spotify account and payed for her to receive premium - Yesterday, after a fair few months, I discovered she hadn't used the account for m...
2016-08-05 5:37:14 PM
2016-08-05 6:15:40 PM
Maxim
Spotify Star
308 Views
1 replies
0 likes
Account
Login
Premium
Subscription

308 Views
1 replies
0 likes

Debitaram em meu cartão de crédito o valor da contra premium, porém passei a ser free

Sou premium há alguns meses, porém este mês debitaram o valor normalmente, mas me tornei usuário free. Gostaria de saber o que aconteceu, e a solução, pois o pagamento fora efetuado.

OtavioSantaRosa
Newbie
Sou premium há alguns meses, porém este mês debitaram o valor normalmente, mas me tornei usuário free. Gostaria de saber o que aconteceu, e a solução, pois o pagamento fora efetuado.
2016-08-05 5:40:07 PM
2016-08-05 6:04:49 PM
CakeNetwork
Community Legend
175 Views
1 replies
0 likes
Account
Free
Premium

175 Views
1 replies
0 likes

Disconnected facebook account with Spotify premium.

Hey, i have disconnected my fb account. My problem is that my spotify premium is connected to my fb, this means that i cant use my Spotify premium. Is it possible to transfer my playlists to a new account or to disconnect fb from my Spotify premium?P...

frejamakiaho
Casual Listener
Hey, i have disconnected my fb account. My problem is that my spotify premium is connected to my fb, this means that i cant use my Spotify premium. Is it possible to transfer my playlists to a new ac...
2016-08-05 5:30:28 PM
2016-08-05 5:56:15 PM
frejamakiaho
Casual Listener
181 Views
3 replies
0 likes
Account
Premium

181 Views
3 replies
0 likes

Spotify Family

How can I add an existing account to my family account?

Garp04
Newbie
How can I add an existing account to my family account?
2016-08-05 5:46:01 PM
2016-08-05 5:55:06 PM
Hubo
Community Legend
190 Views
1 replies
0 likes
Account

190 Views
1 replies
0 likes

Facebook account associated with another account

When I try to log into my Facebook account via Spotify, it says it's being used by another account. I never used my Facebook account with Spotify. How can I unlink the old account?

Bdiddy123
Casual Listener
When I try to log into my Facebook account via Spotify, it says it's being used by another account. I never used my Facebook account with Spotify. How can I unlink the old account?
2016-08-05 5:03:28 AM
2016-08-05 5:43:26 PM
octodur
Roadie
274 Views
3 replies
0 likes
Account

274 Views
3 replies
0 likes

Account Compromised

I received an email saying that my email address was changed. Is the email that was provided (account-details-changed@spotify.com) legit?

EmryssGray
Newbie
I received an email saying that my email address was changed. Is the email that was provided (account-details-changed@spotify.com) legit?
2016-08-05 7:03:20 AM
2016-08-05 5:40:45 PM
CakeNetwork
Community Legend
347 Views
1 replies
0 likes
Account
Security

347 Views
1 replies
0 likes

Transferring playlists to new account

I originally subscribed to premium using my facebook to log on. I have recently purchased an av reciever that allows me to stream direct however I must sign in with a username and password. I read that I must cancel and resubscribe however I dont wan...

Rymckenzie
Newbie
I originally subscribed to premium using my facebook to log on. I have recently purchased an av reciever that allows me to stream direct however I must sign in with a username and password. I read th...
2016-08-05 3:57:26 PM
2016-08-05 5:39:33 PM
CakeNetwork
Community Legend
166 Views
1 replies
0 likes
Subscription

166 Views
1 replies
0 likes

Solved!! Facebook won't unlink from my Spotify!!

Hi! My spotify won't disconnect from Facebook. I sometime accidentally logged in with Facebook instead of my normal user name. I've done the following: - Disconnected the Facebook through the settings in my Spotify (this I did WEEKS ago) - Deleted th...

muru
Casual Listener
Hi! My spotify won't disconnect from Facebook. I sometime accidentally logged in with Facebook instead of my normal user name. I've done the following: - Disconnected...
2014-09-01 6:41:10 AM
2016-08-05 2:51:02 PM
MissCynthia1970
Newbie
945 Views
2 replies
1 likes
Account

945 Views
2 replies
1 likes

Not getting what i am promised.

So i saw this add where you could get 3 months of spotify premium if i bought 1 month. Did what was required in order to get this offer. The offer displayed in the spotify app/program itself so i didnt visit any bad websides, nor did i click on bad l...

johalyng
Newbie
So i saw this add where you could get 3 months of spotify premium if i bought 1 month. Did what was required in order to get this offer. The offer displayed in the spotify app/program itself so i did...
2016-08-05 1:47:22 PM
2016-08-05 2:01:04 PM
veyhanowen
Regular
172 Views
1 replies
0 likes
Premium

172 Views
1 replies
0 likes

Subscribed, but not getting Premium?

Hi, im having trouble with spotify, i Been trying to enter to My premium account and when i start session in My count it says im free , i Had payed already 3 times

Michcorona2
Casual Listener
Hi, im having trouble with spotify, i Been trying to enter to My premium account and when i start session in My count it says im free , i Had payed already 3 times
2016-08-05 1:02:06 PM
2016-08-05 1:22:08 PM
Maxim
Spotify Star
239 Views
5 replies
0 likes
Login
Premium
Subscription

239 Views
5 replies
0 likes

Spoitify Premium wird nicht aufs Konto überspielt

Hallo zusammen, ich würde gern Spotify Premium nutzen. Wenn ich das Upgrade mache, komme ich soweit, dass ich mein Paypal Passwort eingeben kann und dann die Zahlung bestätige. Danach werde ich immer wieder zur Startseite ohne Fehlermeldung oder sons...

JanaMl
Newbie
Hallo zusammen, ich würde gern Spotify Premium nutzen. Wenn ich das Upgrade mache, komme ich soweit, dass ich mein Paypal Passwort eingeben kann und dann die Zahlung bestätige. Danach werde ...
2016-08-05 10:03:24 AM
2016-08-05 1:19:38 PM
Maxim
Spotify Star
158 Views
1 replies
0 likes
Premium

158 Views
1 replies
0 likes

need help with premium account

hellosince 1 month, i can not reqch anybody who can help me with prem account obtained through vodafone promo. My account no longer appears to be premium and I didn't know why and how I can fix it. vodafone says that my account appears to have the pr...

Eercel
Casual Listener
hello since 1 month, i can not reqch anybody who can help me with prem account obtained through vodafone promo. My account no longer appears to be premium and I didn't know why and how I can fix it....
2016-08-05 10:09:58 AM
2016-08-05 1:10:07 PM
Maxim
Spotify Star
153 Views
1 replies
0 likes
Premium

153 Views
1 replies
0 likes

Connect to Facebook but keep username

Is there a way to connect to facebook WITHOUT your account changing to your facebook name? I want my friends to see I have spotify and be able to follow my facebook friends, but I want to keep my username.

samarnett
Gig Goer
Is there a way to connect to facebook WITHOUT your account changing to your facebook name? I want my friends to see I have spotify and be able to follow my facebook friends, but I want to keep my use...
2016-08-04 6:43:07 AM
2016-08-05 1:02:47 PM
Maxim
Spotify Star
262 Views
3 replies
0 likes
Account

262 Views
3 replies
0 likes

Spotify Vodafone Premium Didn't Received

Hello there,I monthly purchase a tariff from Vodafone(Turkey) that gets premium for my Spotify account for a month. I have been using it for a few months but this time even Vodafone tells me that I already have everything that I need, I didn't receiv...

alpzy
Casual Listener
Hello there, I monthly purchase a tariff from Vodafone(Turkey) that gets premium for my Spotify account for a month. I have been using it for a few months but this time even Vodafone tells me that I...
2016-07-31 2:24:24 PM
2016-08-05 1:00:39 PM
Maxim
Spotify Star
337 Views
6 replies
0 likes
Premium
Subscription

337 Views
6 replies
0 likes

Not receiving Device passwords

I've tried getting a device password from my spotify account (Family account) so I can use spotify on a Squeezebox, but I'm not getting any emails. I've checked in spam etc, and nothing. Does anyone have any suggestions?

user-removed
Visitor
I've tried getting a device password from my spotify account (Family account) so I can use spotify on a Squeezebox, but I'm not getting any emails. I've checked in spam etc, and nothing. Does anyone ...
2016-07-24 8:14:14 AM
2016-08-05 8:44:50 AM
andrewguy_
Casual Listener
444 Views
7 replies
0 likes
Account
Premium

444 Views
7 replies
0 likes

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