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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4503 Views
  • 0 replies
  • 9 likes
  • Security
  • 4503 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464143 Views
  • 975 replies
  • 110 likes
  • Account
  • 464143 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205312 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205312 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113015 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113015 Views
  • 72 replies
  • 12 likes

premium stop working

A month ago my spotify premium stopped working , so I introduced again my credit card , but a message appeared that the payment could not be performedbut I 'm checking my email and it saids that the payment was made twice, soo if the payment was made...

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  • Casual Listener
  • A month ago my spotify premium stopped working , so I introduced again my credit card , but a message appeared that the payment could not be performed but I 'm checking my email and it saids that th...
  • burgoindiego
  • Casual Listener
  • 602 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 602 Views
  • 3 replies
  • 0 likes

Superuser Contribution Suscripcion

Buenas tardes, hice la suscripcion de un Spotify en El Momento En Donde estab la Promoción de los mil pesos 3 meses Por, el Realice el Pago por medio de mi Tarjeta tengo el Baucher y La factura, Pero el dia de Hoy se cumple El Primer Mes de Uso del S...

  • Newbie
  • Buenas tardes, hice la suscripcion de un Spotify en El Momento En Donde estab la Promoción de los mil pesos 3 meses Por, el Realice el Pago por medio de mi Tarjeta tengo el Baucher y La factura, Pero...
  • Alejandro_C
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged 2 times

I got charged both on my Visa (even if I removed that payment method months ago) and Paypal account this month for my Premium account.. How can I get a refund? Or somebody explain to me wath is happening here. I don't want to be charged twice every m...

  • Newbie
  • I got charged both on my Visa (even if I removed that payment method months ago) and Paypal account this month for my Premium account.. How can I get a refund? Or somebody explain to me wath is happe...
  • Alejandro_C
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Moving to another country and changing type of subscription

Good afternoon, I am currently living in the UK and have a premium subscription with Spotify. I am moving to Brazil in September and will be living with my sister and my cousin who have set up a spotify family premium that I would like to join. How w...

  • Casual Listener
  • Good afternoon,    I am currently living in the UK and have a premium subscription with Spotify. I am moving to Brazil in September and will be living with my sister and my cousin who hav...
  • rachelalvarez
  • Casual Listener
  • 527 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 527 Views
  • 2 replies
  • 0 likes

Superuser Contribution Acceso a la cuenta

Ocupo ayuda.. Quiero saber la contraseña de mi spotify ya que el correo con el que tengo mi cuenta era solo de trabajo y no me se los datos de ella, ningun dato y no puedo iniciar sesión para poder recuperar esta cuenta, la tengo abierta solo en mi c...

  • Newbie
  • Ocupo ayuda.. Quiero saber la contraseña de mi spotify ya que el correo con el que tengo mi cuenta era solo de trabajo y no me se los datos de ella, ningun dato y no puedo iniciar sesión para poder r...
  • Alejandro_C
  • Spotify Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 469 Views
  • 1 replies
  • 0 likes

Billing error

Hi I was charged for spotify and I have not signed up for any kind of subscribtion. I need to go over this with someone because I am not happy. Please get back to me about this.

  • Visitor
  • Hi I was charged for spotify and I have not signed up for any kind of subscribtion. I need to go over this with someone because I am not happy. Please get back to me about this. 
  • Knyaf
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • Other
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook temporary error

I am currently trying to connect my Facebook account to my Spotify accountWhen I choose to connect it, I get an error message saying: "Sorry there has been a temporary error, please try again later." I keep trying to connect the two accounts but I ke...

  • Newbie
  • I am currently trying to connect my Facebook account to my Spotify account When I choose to connect it, I get an error message saying: "Sorry there has been a temporary error, please try again later...
  • Alejandro_C
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Spotify family for company

hi , I was wondering if we and my collegues could apply for a family account with a common adress, wich is the office ?

  • Casual Listener
  • hi , I was wondering if we and my collegues could apply for a family account with a common adress, wich is the office ?
  • tvirginie
  • Casual Listener
  • 1125 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 1125 Views
  • 2 replies
  • 0 likes

Superuser Contribution Utilisation sous-compte spotify family à l'étranger

Je viens de voir qu'il y a un compte family. Ce serait top Mais j'ai une question car j'étudie à l'étranger et je me demandais si mon sous-compte serait accessible depuis l'étranger pendant la semaine?L'adresse de facturation du compte sera en France...

  • Newbie
  • Je viens de voir qu'il y a un compte family. Ce serait top 🙂 Mais j'ai une question car j'étudie à l'étranger et je me demandais si mon sous-compte serait accessible depuis l'étrange...
  • Alejandro_C
  • Spotify Legend
  • 802 Views
  • 1 replies
  • 0 likes
  • Account
  • 802 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Log in details

I used my Facebook account to access Spotify. How can I unlink Spotify to my FB and; creat and use unique log in details while keeping my Premium account. Thank you.

  • Visitor
  • I used my Facebook account to access Spotify. How can I unlink Spotify to my FB and; creat and use unique log in details while keeping my Premium account. Thank you.
  • Alejandro_C
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Login
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Take back request to delete account

HalloAre there anyway to cancel my request to delete my account or do i have to make a new one when its gone

  • Casual Listener
  • Hallo Are there anyway to cancel my request to delete my account or do i have to make a new one when its gone
  • Alejandro_C
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify familiar

Ingresé la información de mi tarjeta para el servicio familiar y se realizó el cargo pero no puedo hacer uso.¿qué debo hacer?

  • Newbie
  • Ingresé la información de mi tarjeta para el servicio familiar y se realizó el cargo pero no puedo hacer uso. ¿qué debo hacer?
  • Alejandro_C
  • Spotify Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Login
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution shuffle

Hi,When I have a playlist with multiple versions (covers) of the same song, plus many other songs, the covers of the same song tend to be clustered together by the shuffle function.Anybody has any idea about why this is happening?Thanks,Mathieu

  • Newbie
  • Hi, When I have a playlist with multiple versions (covers) of the same song, plus many other songs, the covers of the same song tend to be clustered together by the shuffle function. Anybody ha...
  • Alejandro_C
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Other
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account cancelation

I can not log into my account because I have used and old email and forgotten it. I am still getting charged for premium. I still have the card that I paid for, if there is any way that you could just get rid of the account all together so I wouldn't...

  • Newbie
  • I can not log into my account because I have used and old email and forgotten it. I am still getting charged for premium. I still have the card that I paid for, if there is any way that you could jus...
  • Alejandro_C
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 1 likes
  • Account
  • 337 Views
  • 1 replies
  • 1 likes

Superuser Contribution URGENTE NÃO CONSIGO ACESSAR MINHA CONTA

Minha Conta Fazer Spotify foi paga, a fatura Caiu no Cartão, mas o aplicativo continua dizendo que O Último pagamento NÃO foi Realizado! Como faço Para voltar com a Conta?

  • Newbie
  • Minha Conta Fazer Spotify foi paga, a fatura Caiu no Cartão, mas o aplicativo continua dizendo que O Último pagamento NÃO foi Realizado! Como faço Para voltar com a Conta?
  • Alejandro_C
  • Spotify Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • Account
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Connect] Can't log in but reactivates my Facebook account?!

I just joined Spotify Premium yesterday to use with my Amazon Echo (which is no longer working with the Echo today). Today, I downloaded the app for my PC and when I tried logging in with the same username/password that I log into the website with, i...

  • Casual Listener
  • I just joined Spotify Premium yesterday to use with my Amazon Echo (which is no longer working with the Echo today).  Today, I downloaded the app for my PC and when I tried logging in with the s...
  • Alejandro_C
  • Spotify Legend
  • 604 Views
  • 3 replies
  • 0 likes
  • Connect
    Desktop
  • 604 Views
  • 3 replies
  • 0 likes

Superuser Contribution Usuario

Sou assinante Premium e troquei de aparelho e não lembro nem meu usuário e nem o email cadastrado teria como me enviarem esses dados através do número do meu cartão de crédito pois quero continuar usando afinal estou pagando e não estou conseguindo u...

  • Newbie
  • Sou assinante Premium e troquei de aparelho e não lembro nem meu usuário e nem o email cadastrado teria como me enviarem esses dados através do número do meu cartão de crédito pois quero continuar us...
  • Alejandro_C
  • Spotify Legend
  • 339 Views
  • 3 replies
  • 0 likes
  • Account
  • 339 Views
  • 3 replies
  • 0 likes

paying double AND account not upgraded to premium

Hello spotify community! I have a couple big problems with Spotify: I cancelled my premium subscription May 2016 and now I want it back. On Aug 7th I attempted to sign up for the Student premium account ($4.99/month). I was unsuccessful because their...

  • Casual Listener
  • Hello spotify community!    I have a couple big problems with Spotify:    I cancelled my premium subscription May 2016 and now I want it back. On Aug 7th I attempted to sign u...
  • Maxim
  • Spotify Star
  • 620 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 620 Views
  • 3 replies
  • 0 likes