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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80355 Views

9 replies

2 likes

Account
Login
  • 80355 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653696 Views

13 replies

4 likes

Account
  • 653696 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734104 Views

18 replies

29 likes

  • 734104 Views
  • 18 replies
  • 29 likes

Superuser Contribution Two profiles on the same E-mail adress

PlanFree/PremiumCountrySEDevice(Samsung, Lenovo)Operating System My Question or IssueSome how I have two profiles on the same e-mail-adress: **bleep**. One of them is linked to att Free Spotify and the other one to the one I use, a Family Premium Acc...

Visitor

Plan Free/Premium Country SE Device (Samsung, Lenovo) Operating System     My Question or Issue Some how I have two profiles on the same e-mail-adress: **bleep**. One of them is l...

OscarDC

Moderator

428 Views

1 replies

0 likes

Account
  • 428 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The lyrics does not exist

PlanStudent PlanCountryTurkeyDevice(Xiaomi Redmi Note 8 Pro)Operating System(Android) My Question or IssueIn my account, lyrics in any song is doesn't exist.In same phone, when i am loggin in my real account lyrics doesn't exist but if i loggin in a ...

Newbie

  Plan Student Plan Country Turkey Device (Xiaomi Redmi Note 8 Pro) Operating System (Android)   My Question or Issue In my account, lyrics in any song is doesn't exist. In same...

Novy

Moderator

774 Views

1 replies

0 likes

Account
  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payed for my monthly subsciption but on the app it says i havent

I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it".It's been a while already and it keeps showing me that and it's really pissing me o...

Newbie

I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it". It's been a while already and ...

Yordan

Moderator

498 Views

1 replies

0 likes

App & Features
Discovery & Promo
Social & Random
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution When logging into my account again, all mixes and liked songs disappeared

When I logged back into my account, It looks like a brand new account. I can't log in with my username and when I updated the password, the account is not the same nor does the mixes and all my liked songs and artists I followed show up.

Visitor

When I logged back into my account, It looks like a brand new account. I can't log in with my username and when I updated the password, the account is not the same nor does the mixes and all my liked...

Yordan

Moderator

546 Views

2 replies

0 likes

App & Features
Music Discussion
Social & Random
  • 546 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Reached Device Limit - Can not download

PlanFamily PremiumCountryTurkeyMy Question or IssueWhen i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.

Newbie

Plan Family Premium Country Turkey My Question or Issue When i try to download any music, im getting this weird issiue. I have only 1 device and not downloaded more than 10000 music.

Elena

Moderator

1483 Views

1 replies

0 likes

Account
Other
Premium
Subscription
Unlimited
  • 1483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created two accounts

Hey I've created two accounts and I didn't even know I did and paid the premium on the account I don't use , how can I make this right I want to use premium on the account I generally use as it has all my playlists and my followers

Visitor

Hey I've created two accounts and I didn't even know I did and paid the premium on the account I don't use , how can I make this right  I want to use premium on the account I generally use as i...

Yordan

Moderator

493 Views

1 replies

0 likes

App & Features
  • 493 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Synchronization playlists, favorites doesn't work on differents devices

Hello, I'm a Premium member. I have an issue when I had songs to liked titles on my tablet Android, I can't find them on my phone (Android) or PC. It seems synchronization of my libraries doesn't work on devices.It's the same with podcasts or favouri...

Casual Listener

🇺🇲 Hello,    I'm a Premium member.  I have an issue when I had songs to liked titles on my tablet Android, I can't find them on my phone (Android) or PC. It seems synchronization...

Kakuna

Casual Listener

645 Views

2 replies

0 likes

App & Features
  • 645 Views
  • 2 replies
  • 0 likes

Solved!! Account Hacked - Only Facebook login available

PlanPremiumCountryIndiaDeviceAcer Swift XOperating SystemWindows 11 My Question or IssueHi. I have always used my facebook login for spotify and had not really set any email or password login. Recently, songs and playlists that I have never played st...

Newbie

Plan Premium Country India Device Acer Swift X Operating System Windows 11   My Question or Issue Hi. I have always used my facebook login for spotify and had not really set any email ...

Maxim

Spotify Star

1174 Views

1 replies

0 likes

Account
Security
  • 1174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play podcasts, it's been months

A few months back I switched countries and signed up for the family plan (I was on someone else's family before with the same account). Everything went smoothly but I am unable to play any podcasts. It's like podcasts have vanished altogether, I can'...

Casual Listener

A few months back I switched countries and signed up for the family plan (I was on someone else's family before with the same account).   Everything went smoothly but I am unable to play any p...

Yordan

Moderator

517 Views

3 replies

0 likes

Account
  • 517 Views
  • 3 replies
  • 0 likes

Superuser Contribution "We Added" problem

PlanFreeCountryN/ADeviceGalaxy S20Operating SystemSamsung Ok so I haven't been on spotify for a while now and I went back on and when I played a Playlist at the bottom it says, "we added". I don't know if this is a free thing only but it gets on my n...

Visitor

  Plan Free Country N/A Device Galaxy S20 Operating System Samsung    Ok so I haven't been on spotify for a while now and I went back on and when I played a Playlist at the b...

Alex

Spotify Legend

411 Views

1 replies

0 likes

Account
  • 411 Views
  • 1 replies
  • 0 likes

I can't login to my spotify account

My IssueHi!I can't login to my Spotify account on my phone. On my computer I can. In the website it says you must have a different password to login on your devices, so I created a new password for my device and when I try to login on my phone it say...

Visitor

My Issue Hi! I can't login to my Spotify account on my phone. On my computer I can. In the website it says you must have a different password to login on your devices, so I created a new password f...

Maxim

Spotify Star

394 Views

1 replies

0 likes

Login
  • 394 Views
  • 1 replies
  • 0 likes

Failed to Reset Offline Device

PlanPremiumCountryUSADeviceLaptopOperating SystemFedora 35My Question or IssueAfter I reinstalled my computer system from Windows 10 to Fedora 35, I tried to download songs offline, but the software prompts Device Limit Reach. I tried to go to https:...

Regular

Plan Premium Country USA Device Laptop Operating System Fedora 35 My Question or IssueAfter I reinstalled my computer system from Windows 10 to Fedora 35, I tried to download songs offline, b...

BryanLiang

Regular

542 Views

3 replies

0 likes

Account
  • 542 Views
  • 3 replies
  • 0 likes

Superuser Contribution Transferring songs from a suspended account

My account was suspended about a year ago, so I can’t log in anymore. I want to know if it’s possible for me to get back my library

Casual Listener

My account was suspended about a year ago, so I can’t log in anymore. I want to know if it’s possible for me to get back my library

Greta_Arellanoeee

Regular

557 Views

4 replies

0 likes

  • 557 Views
  • 4 replies
  • 0 likes

Solved!! Change from free to premium

I am currently a user under my son's account. He recently switched from Premium to Free account.I want to set up my own account - Premium (with my current user name and password).Can I keep my current user name / Password?Will my current listing of s...

Newbie

I am currently a user under my son's account.  He recently switched from Premium to Free account. I want to set up my own account - Premium (with my current user name and password). Can I keep...

Maxim

Spotify Star

670 Views

1 replies

0 likes

Subscription
  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists being deleted

PlanPremiumCountryuk Device(iPhone XR My Question or IssueMy Spotify app keeps completely deleting playlists I have made, I thought it could be because I was making them offline but now it is even deleting playlists I make when I am online. The app i...

Visitor

  Plan Premium Country uk   Device (iPhone XR     My Question or Issue My Spotify app keeps completely deleting playlists I have made, I thought it could be because I w...

CameyMatory

Newbie

578 Views

2 replies

0 likes

Other
Premium
  • 578 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

Casual Listener

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...

Jj900

Casual Listener

71206 Views

65 replies

22 likes

Account
Premium
  • 71206 Views
  • 65 replies
  • 22 likes

Unable to add songs to playlists

When I try to add a song to any of my existingplaylists, I get a screen that says “make your first playlist” and it has a “create playlist” button on it. I don’t want to create a new playlist. I want to add a song to my current playlist. Any idea wha...

Visitor

When I try to add a song to any of my existing playlists, I get a screen that says “make your first playlist” and it has a “create playlist” button on it. I don’t want to create a new playlist. I wa...

Benlee12123b

Composer

825 Views

1 replies

0 likes

Account
  • 825 Views
  • 1 replies
  • 0 likes

Hi, I have a premium subscription as part of my mobile phone contract however when I was logged out

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have a premium subscription as part of my mobile phone contract, however when I was log...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I h...

Benlee12123b

Composer

1385 Views

2 replies

0 likes

Account
Premium
  • 1385 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My Goal to Become a Rockstar!

Hello My goal is to Become a Spotify Rockstar i have Been Trying for over a Year and im Extremely Dedicated If you see this Please spread the Word My goal is to Help with all those problems we cant seem to solve

Composer

Hello My goal is to Become a Spotify Rockstar i have Been Trying for over a Year and im Extremely Dedicated If you see this Please spread the Word My goal is to Help with all those problems we cant s...

Katerina

Spotify Legend

5098 Views

2 replies

0 likes

Account
  • 5098 Views
  • 2 replies
  • 0 likes