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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1796 Views
  • 0 replies
  • 8 likes
  • Security
  • 1796 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448377 Views
  • 970 replies
  • 108 likes
  • Account
  • 448377 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199534 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199534 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108650 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108650 Views
  • 72 replies
  • 11 likes

Special offer 3 Month for 9,90e.

So there was a summer offer, where you could pay 9,90e or 9,99e for 3 months of Spotify Premium, and i took but, but after a month, i got an email, where it says, that Spotify took another 9,99e, even though they should not.Did somebody have a simila...

  • Newbie
  • So there was a summer offer, where you could pay 9,90e or 9,99e for 3 months of Spotify Premium, and i took but, but after a month, i got an email, where it says, that Spotify took another 9,99e, eve...
  • osornios
  • Spotify Star
  • 359 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 359 Views
  • 1 replies
  • 1 likes

Me suscribi a spotify de nuevo por la oferta de 3 meses por un pago de mes

Me suscribi Que Por un mes de Pago me dan 3 meses, Pero me doy con la sorpresa Que en mi Cuenta conmigo venta Que Me cobraran MES EL PRÓXIMO, no entiendo alguien me peude explicar por favor?

  • Newbie
  • Me suscribi Que Por un mes de Pago me dan 3 meses, Pero me doy con la sorpresa Que en mi Cuenta conmigo venta Que Me cobraran MES EL PRÓXIMO, no entiendo alguien me peude explicar por favor? 
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Charged 3 times this month!

I tried to register for Student premium and started putting my card and stuff then I was gonna send my College documents and noticed on my bank account that I was charged 4.99 already! I checked my subscription but it was still FREE! So then I tried ...

  • Casual Listener
  • I tried to register for Student premium and started putting my card and stuff then I was gonna send my College documents and noticed on my bank account that I was charged 4.99 already! I checked my s...
  • LorenTonacao
  • Casual Listener
  • 163 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 163 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not able to link my Spotify Account with Maxis

Hi , I cannot link my Spotify account with Maxis. Could you please help? Thanks.

  • Casual Listener
  • Hi ,   I cannot link my Spotify account with Maxis. Could you please help?   Thanks.
  • y2nick
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • Premium
  • 414 Views
  • 2 replies
  • 0 likes

Solved!! Student Discount Error / Charged

I attempted to sign up for the student discount and entered my school as it was provided. However, Spotify was unable to verify me as a student. I checked my bank account and was charged $4.99 and my account is still on the status "free". I did not r...

  • Casual Listener
  • I attempted to sign up for the student discount and entered my school as it was provided. However, Spotify was unable to verify me as a student. I checked my bank account and was charged $4.99 and my...
  • Nguyened92
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 484 Views
  • 2 replies
  • 0 likes

Can't remember email

I have a Spotify premium account but I only can remember the username. Is there a way I could give you guys the username and you could try to recover my account?

  • Newbie
  • I have a Spotify premium account but I only can remember the username. Is there a way I could give you guys the username and you could try to recover my account?
  • LordRollin
  • Community Legend
  • 734 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 734 Views
  • 1 replies
  • 0 likes

Solved!! "Set device password" doesn't work

Hey,I created my account through Facebook a couple of months ago, and now want to use Spotify on another device for which I need a proper login. For that, I tried to request a device password ("Set device password" -> big green button). However, I ne...

  • Visitor
  • Hey, I created my account through Facebook a couple of months ago, and now want to use Spotify on another device for which I need a proper login. For that, I tried to request a device password ("S...
  • anjieeeeeeeeee
  • Roadie
  • 834 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 834 Views
  • 4 replies
  • 0 likes

Refund

I was charged $5.39 and I want my money back and don't even know why I was charged

  • Newbie
  • I was charged $5.39 and I want my money back and don't even know why I was charged
  • anjieeeeeeeeee
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
  • 138 Views
  • 1 replies
  • 0 likes

Refund

Was charged for premium yesterday, cancelled today. Please refund this month, I don't want it.

  • Casual Listener
  • Was charged for premium yesterday, cancelled today. Please refund this month, I don't want it.
  • anjieeeeeeeeee
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
  • 138 Views
  • 1 replies
  • 0 likes

Spotify family and my current subscription

I am already signed up with Spotify premium and was invited to join on family. I cancelled my subscription thru iTunes and the cancellation will be effective August 27th. From what I'm seeing, I have to wait to join the family Spotify until then. Wil...

  • Newbie
  • I am already signed up with Spotify premium and was invited to join on family. I cancelled my subscription thru iTunes and the cancellation will be effective August 27th. From what I'm seeing, I have...
  • anjieeeeeeeeee
  • Roadie
  • 142 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Someone else is using my account, despite my changed passwords.

Hey Spotify.Someone else is using my premium account. I have no idea who this girl is, or how she got into my account. Whether she's some freeloader or it's a genuine weird computer error, I'd like it to stop. I've changed my password multiple times ...

  • Casual Listener
  • Hey Spotify. Someone else is using my premium account. I have no idea who this girl is, or how she got into my account. Whether she's some freeloader or it's a genuine weird computer error, I'd like...
  • anjieeeeeeeeee
  • Roadie
  • 508 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 508 Views
  • 4 replies
  • 0 likes

can't upgrade to premium!

Hello there, my problem is, i cant't upgrade to premium, when i click to the bottom payment (i use paypal) on the next screen stand there " you have to activate javascript" and nothing is working after that, its lead me to the past screen where i hav...

  • Casual Listener
  • Hello there, my problem is, i cant't upgrade to premium, when i click to the bottom payment (i use paypal) on the next screen stand there " you have to activate javascript" and nothing is working aft...
  • MattSuda
  • Spotify Star
  • 229 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 229 Views
  • 3 replies
  • 0 likes

Account disabled

Hi, i have been using spotify free for the past couple of months with now issue, and just until a few hours ago it was working fine now i am unable to login to spotify on any device and it seems my account has been disabled, how can i resolve this?

  • Newbie
  • Hi, i have been using spotify free for the past couple of months with now issue, and just until a few hours ago it was working fine now i am unable to login to spotify on any device and it seems my a...
  • anjieeeeeeeeee
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 155 Views
  • 1 replies
  • 0 likes

Entering payment information

I am trying to update my credit card information but the places for entering the expiry date and security code seem to be blocked.

  • Newbie
  • I am trying to update my credit card information but the places for entering the expiry date and security code seem to be blocked.  
  • anjieeeeeeeeee
  • Roadie
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

My spotify

I deactivate my Facebook account and since then I haven't been able to access my Spotify account but I am still getting charged for it what will I do

  • Newbie
  • I deactivate my Facebook account and since then I haven't been able to access my Spotify account but I am still getting charged for it what will I do
  • osornios
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
  • 117 Views
  • 1 replies
  • 0 likes

Premium upgrade

If I upgrade to premium am I charged immediately? My monthly payment just went through last week for my basic account. I don't want to turn right around and pay again.

  • Newbie
  • If I upgrade to premium am I charged immediately?  My monthly payment just went through last week for my basic account.  I don't want to turn right around and pay again.
  • osornios
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
  • 149 Views
  • 1 replies
  • 0 likes

Premium account; Spotify playlists say 'This song is not available'.

I've got a premium account (confirmed and logged in) but I can't play most playlists created by Spotify, or most albums. I keep getting the blue band "This song is not available. If you have the file on the computer you can import it." Any tips abt w...

  • Newbie
  • I've got a premium account (confirmed and logged in) but I can't play most playlists created by Spotify, or most albums. I keep getting the blue band "This song is not available. If you have the file...
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 214 Views
  • 1 replies
  • 0 likes

Been over charged for over 6 months with student discount

Originally I was being charged the advertised 50% off rate then out of nowhere Spotify started charged me full price again and now I am attempting to back over to a student account again and not only will my subscription not changed but I am continue...

  • Newbie
  • Originally I was being charged the advertised 50% off rate then out of nowhere Spotify started charged me full price again and now I am attempting to back over to a student account again and not only...
  • osornios
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Spotify premium

Hace unas horas pagué un mes de premium en el oxxo y sigo con la versión gratis, quiero saber cuanto tiempo tarda en registrarse el pago.

  • Newbie
  • Hace unas horas pagué un mes de premium en el oxxo y sigo con la versión gratis, quiero saber cuanto tiempo tarda en registrarse el pago.
  • osornios
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Premium
  • 130 Views
  • 1 replies
  • 0 likes

Problems in family account..

I'm having problems with my new family spotify. I can't add one of my childrens into this service. She's having a free account. What could be wrong?

  • Newbie
  • I'm having problems with my new family spotify. I can't add one of my childrens into this service. She's having a free account. What could be wrong?
  • osornios
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Other
  • 145 Views
  • 1 replies
  • 0 likes