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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 174549 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 174549 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11556 Views
  • 6 replies
  • 11 likes
  • Security
  • 11556 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516906 Views
  • 986 replies
  • 113 likes
  • Account
  • 516906 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126246 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126246 Views
  • 74 replies
  • 12 likes

Spotify logged me out, i dont know what my login is and its still charging my credit card

Here's what we got from you: Spotify logged me out, and I don't remember what email or password I was using, so I can't log back in. I want to stop my credit card from being charged. How do I do that?

  • Newbie
  • Here's what we got from you: Spotify logged me out, and I don't remember what email or password I was using, so I can't log back in. I want to stop my credit card from being charged. How do I do that?
  • Spaceboy88
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Everytime I try to get Spotify Family, It brings me to the upgrade to premium page.

Hi, I've been using spotify for some time now and now I want to get Spotify Family, I click on ''Get started'' on the Premium for Family page, it brings me to a billing screen for spotify premium and I have to pay €9.99 (so NOT the spotify family bil...

  • Visitor
  • Hi,   I've been using spotify for some time now and now I want to get Spotify Family, I click on ''Get started'' on the Premium for Family page, it brings me to a billing screen for spotify pr...
  • Spaceboy88
  • Roadie
  • 568 Views
  • 7 replies
  • 0 likes
  • Premium
    Subscription
  • 568 Views
  • 7 replies
  • 0 likes

Spotify Family

Trying to add a family member who lives with me most of the year, but is away at school in Canada right now. She cant activiate her link for Family. any suggestions?

  • Newbie
  • Trying to add a family member who lives with me most of the year, but is away at school in Canada right now. She cant activiate her link for Family. any suggestions?
  • Spaceboy88
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • Premium
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Local files and artist payments

Hey all.I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays. So if there is a 'local file' mark on the number, does the artist get any money fro...

  • Casual Listener
  • Hey all. I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays.   So if there is a 'l...
  • Wmccrery
  • Newbie
  • 2563 Views
  • 5 replies
  • 2 likes
  • 2563 Views
  • 5 replies
  • 2 likes

Spotify premium via appstore?

HelloI pay 30€ on my Appstore account. Now i want to Buy the Spotify Premium account.I could'nt find where i can buy, just with paypal, paysafe, EC card... But last time i bought spotify premium i do the same and it work. Need help please??

  • Newbie
  • Hello I pay 30€ on my Appstore account. Now i want to Buy the Spotify Premium account. I could'nt find where i can buy, just with paypal, paysafe, EC card... But last time i bought spotify premium ...
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 217 Views
  • 1 replies
  • 0 likes

Cleaner username for facebook users

I don't mind having my account linked with facebook (i created this account for this sole purpose) but I'd love to be able to customize the username, at least once. It would look so much cleaner for me to share my account on facbook if the link wasn'...

  • Newbie
  • I don't mind having my account linked with facebook (i created this account for this sole purpose) but I'd love to be able to customize the username, at least once. It would look so much cleaner for ...
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

Rename Account

Hello, its possible to change my account username?I want really to change it

  • Newbie
  • Hello, its possible to change my account username? I want really to change it
  • Astame
  • Community Legend
  • 1798 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1798 Views
  • 1 replies
  • 0 likes

charged 3 times

I've been charged 3 times for Spotify and I still do not even have premium service. I already tried logging out and back in as well as uninstalling and reinstalling spotify, but still no premium service. And yet, 3 charges for Spotify have been poste...

  • Casual Listener
  • I've been charged 3 times for Spotify and I still do not even have premium service. I already tried logging out and back in as well as uninstalling and reinstalling spotify, but still no premium serv...
  • jmorgan11
  • Newbie
  • 770 Views
  • 10 replies
  • 1 likes
  • 770 Views
  • 10 replies
  • 1 likes

Charged incorrectly

I was trying to subcrib as a student since I go to Miami dade, it didn't register me but it did charge me the 4.99. I went to Spotify to see if I had an account and it would tell me to subcrib. I deleted the app and reinstalled and nothing I'm still ...

  • Newbie
  • I was trying to subcrib as a student since I go to Miami dade, it didn't register me but it did charge me the 4.99. I went to Spotify to see if I had an account and it would tell me to subcrib. I del...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password

Spotify will not let me log in. Reset password 27 times and will not accept password...dont worry spotify still billing me for service..cannot talk to anyone from the company..spotify is just a bunch of thieves stealing your money and refusing to off...

  • Newbie
  • Spotify will not let me log in. Reset password 27 times and will not accept password...dont worry spotify still billing me for service..cannot talk to anyone from the company..spotify is just a bunch...
  • meahtenoha
  • Spotify
  • 309 Views
  • 1 replies
  • 0 likes
  • Other
  • 309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with payment method

It says there is a problem with my payment method, but I was charged for premium but I'm still on free. And it still says there is a problem. Why was I charged and it didn't go through with Spotify?

  • Newbie
  • It says there is a problem with my payment method, but I was charged for premium but I'm still on free. And it still says there is a problem. Why was I charged and it didn't go through with Spotify?
  • meahtenoha
  • Spotify
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 301 Views
  • 1 replies
  • 0 likes

Spotify family and live streaming

Hi all, I have spotify premium, my teens also use this. However, if I am listening to my playlists on sonos, or even on my phone, and my teens start streaming using spotify, my listening pleasure is disrupted. I understand that this is because two (o...

  • Roadie
  • Hi all, I have spotify premium, my teens also use this.  However, if I am listening to my playlists on sonos, or even on my phone, and my teens start streaming using spotify, my listening pleasu...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Premium
  • 229 Views
  • 1 replies
  • 0 likes

Wanna pay family premium via Paypal in Brazil

Hi, I'm looking foward to migrate two Deezer Premium accounts to Spotify, but I can only do that if I can subscribe family premium paying it via Paypal.I won't expose my credit card data to a company other than Paypal. Is there any solution for me to...

  • Casual Listener
  • Hi,       I'm looking foward to migrate two Deezer Premium accounts to Spotify, but I can only do that if I can subscribe family premium paying it via Paypal. I won't expose m...
  • osornios
  • Spotify Star
  • 788 Views
  • 3 replies
  • 0 likes
  • Premium
  • 788 Views
  • 3 replies
  • 0 likes

Joining my son to our family premium account

I have just upgraded my account to family premium. My husband has been invited to join but my problem is how to get my son access too. He is 9 years old and is just getting into music but doesn't have an email address and nor do I want him to at the ...

  • Casual Listener
  • I have just upgraded my account to family premium.  My husband has been invited to join but my problem is how to get my son access too.  He is 9 years old and is just getting into music but...
  • Maxim
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • Premium
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ooo spotfiy ready to get sued!!

Just looked online to find spirit location or even a phone number so I can get this problem fixed. Won't believe what o found out printed all over Google. First people just love working at spotfiy cause they get to lay back and chill all day. Get pay...

  • Regular
  • Just looked online to find spirit location or even a phone number so I can get this problem fixed. Won't believe what o found out printed all over Google. First people just love working at spotfiy ca...
  • Jim
  • Spotify Legend
  • 672 Views
  • 6 replies
  • 0 likes
  • Android
  • 672 Views
  • 6 replies
  • 0 likes

Superuser Contribution I pay for premium and I still don't have it

Yesterday I paid for the premium service and it charged to the credit card, but when I try to listen music a message pop and said that I needed a premium accountso I came to this page and read that this happened to many people and did what worked for...

  • Regular
  • Yesterday I paid for the premium service and it charged to the credit card, but when I try to listen music a message pop and said that I needed a premium account so I came to this page and read that...
  • meahtenoha
  • Spotify
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

premium membership into family plan

Hi, I am currently on a premium membership of my own, which is around £9.99 per calendar month. It just renewed at the start of the month. What if i change into a family membership? Would i only pay £5? since its at £15 or do i need to wait until it ...

  • Newbie
  • Hi,   I am currently on a premium membership of my own, which is around £9.99 per calendar month. It just renewed at the start of the month. What if i change into a family membership? Would i ...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Unable to add postal code

I would like to add a postal code to my account as I have just upgraded to a Spotify Family account from a regular Premium one. However, there is no available field for me to add a postal code under "edit profile". The only ones I see are email, gend...

  • Newbie
  • I would like to add a postal code to my account as I have just upgraded to a Spotify Family account from a regular Premium one. However, there is no available field for me to add a postal code under ...
  • KatesHere
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 339 Views
  • 1 replies
  • 0 likes

Set a password for your devices

Hi Evertime i try to: Set a Password for my device, the following message came up:There was a problem setting your password. I normally use Facebook to log on, but i yesterday i made a account change to Sportify Family, so i have to make that passwor...

  • Newbie
  • Hi   Evertime i try to: Set a Password for my device, the following message came up: There was a problem setting your password. I normally use Facebook to log on, but i yesterday i made a acc...
  • KatesHere
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Other
  • 255 Views
  • 1 replies
  • 0 likes

Paid for 3 months trial but want to continue it

I paid £9.99 for 3 months of spotify premium from June and it is ending this September. I was just wondering if I started a student plan now, will spotify start taking my money from september or now? Thanks

  • Casual Listener
  • I paid £9.99 for 3 months of spotify premium from June and it is ending this September. I was just wondering if I started a student plan now, will spotify start taking my money from september or now?...
  • gaute0071
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 206 Views
  • 2 replies
  • 0 likes