Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello! I just noticed on my credit card statement that I am still being charged for Spotify Premium when I cancelled it months ago. On my account it says that I do not have Spotify Premium so I don't think I should be getting charged. If someone coul...
My phone broke that has always had Spotify premium. I have never logged off of it but when i got a new phone and had to log in I can't remember the email I used or password. Is there any way to access the account by using the credit card info? I just...
Ich habe seid ungefähr einem Jahr Spotify Premium, und war bis jetzt sehr zufrieden, allerdings musste ich dann gestern feststellen das Spotify mein Premium pausiert hat. Daraufhin habe ich in meinem E-Mails nachgeguckt ob die Zahlung bestätigt wurde...
Hi everyoneI cannot find my friend who is a Spotify member despite knowing their username. I have been succesfully searched for them over the past 18 months but now a search turns up nothing. I have contacted my friend and they have not changed anyth...
Lots of threads about people upgrading to Premium, say on a PC, then being unable to log into their phone? For me the problem was that I'd set up the account on my phone, using my EMAIL address; then accessed the upgrade link 5 mins later on a PC, ag...
Since a while I noticed that every now and than I have random playlists amongst my playlists. It started happening since I lost all my playlists and my premium account was compl empty. No one has normally access to my devices. How can I contact Spoti...
I have had to Logout to remove rogue devices from my system and then Login again.I am paying for premium but cant get Spotify to connect to my other HiFi devices in the home.I am only recieving on iphone and ipad.
I have a premium subscription that is linked to an old work email. I've gotten a new phone and cannot figure out how to access my premium subscription bc i no longer have access to my old work email and don't remember my username or password but I'm ...
so, here's what happened. originally, my Spotify WAS linked to my Facebook. earlier today, i didn't know that. so i didn't want to be on Facebook anymore. i deactivated my Facebook account. suddenly, my Spotify stopped working. so i reactivated my Fa...
I will be moving home to my family and have got an invitation for the family plan but already have an existing premium plan. How do I change the country without entering new card details?
I dropped my phone in soup whilst I was logged into spotify, and I have a new phone now. I've done the "log out of all devices" and "remove devices" and I STILL can't log in. Everytime I do it says "you've already created an account with this email a...
I been trying to get in contact with someone in Spotify because it's been two days since I paid and I still don't get any solution of why am still in a free subscription,and yes I try everything in the "subscribe, but not getting premium" post pls so...
I was trying to sigh up for the student premium n they took the money off my account n I was supposed to put my school info but I accidentally close the page on my phone n I can't bet back to it to finish it up but I still got chargedThis is very stu...
Please someone help me. I need to change the email on my spotify account but I dont know my password and i cant use my old email to reset it because its gone. I need help! I am able to log in using my facebook account though it thats any help.
Hola!He "activado" una promo de vodafone para tener 3 meses gratis de premium. He recibido un mail de Spotify de 'Bienvenido a Premium', pero en Spotify no tengo ninguna función premium. Debo hacer algo para activarlo en la aplicación? O debería ser ...
Hi there, Recently my spotify has been randomly paused and shows 'your account is being used somewhere else'. I have changed my facebook passwords and removed all offline devices but it still happens. And there are many playlists I didn't listen to a...
HI there, Ive been using my Spotify Premium account for a while now, which I received via my Vodafone contract. However, it has very recently stopped working and looking at my account details it says that I only have the free version!! WHat has happe...
So I am using paypal, specifically unionpay to try to get spotify premium. So I click subscribe, then choose paypal, and log in to my paypal account. Then it says me to type the card number. Above it says I have 1 active unionpay card in my account. ...
Spotify kicked me out a couple days and I have yet to be able to log in. I pay every month and it's telling me my username or email or password does not work. I have opened up a new account with a different email and that works now but I do not want ...