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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80355 Views

9 replies

2 likes

Account
Login
  • 80355 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653696 Views

13 replies

4 likes

Account
  • 653696 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734104 Views

18 replies

29 likes

  • 734104 Views
  • 18 replies
  • 29 likes

Superuser Contribution Adding to Daily Mixes

PlanPremiumCountryUSDeviceMultiple Samsung phone, PC< Comcast Spotify app in cable box My Question or IssueCurious what adds songs/artists to Daily mixes. I bookmarked maybe 25+ albums in my library and used the option to like all songs on each witho...

Music Fan

Plan Premium Country US Device Multiple Samsung phone, PC< Comcast Spotify app in cable box     My Question or Issue Curious what adds songs/artists to Daily mixes. I bookmark...

Stivio

Newbie

2326 Views

5 replies

0 likes

Premium
  • 2326 Views
  • 5 replies
  • 0 likes

Changing country

PlanPremium / I canceled it to change country but it won't help CountryGeorgia / Russia My Question or Issue Hello.Me and my wife both using Spotify Premium Duo. And we moved from Russia to Georgia 3 months ago. As I see after the war started there i...

Casual Listener

Plan Premium / I canceled it to change country but it won't help   Country Georgia / Russia   My Question or Issue     Hello. Me and my wife both using Spotify Premium D...

Maxim

Spotify Star

575 Views

3 replies

0 likes

Account
  • 575 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cannot see my profile

I see the link for it I see numbers on it as if you want me to look at it but I click on it I click on it and nothing happens where is it how do I get to my profile what's up guys hello I just made a post and I can't even find it I wanted to reply to...

Roadie

I see the link for it I see numbers on it as if you want me to look at it but I click on it I click on it and nothing happens where is it how do I get to my profile what's up guys hello I just made a...

AndresM

Moderator

391 Views

1 replies

0 likes

Account
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see users that I follow, only artists

PlanPremiumOperating System(Android Oreo, Windows 10) My Question or IssueI noticed since a week ago or more that I can't see who I follow that isn't an artist on my desktop and phone application. Both are updated to the latest versionsHave they chan...

Regular

  Plan Premium Operating System (Android Oreo, Windows 10)   My Question or Issue I noticed since a week ago or more that I can't see who I follow that isn't an artist on my des...

Ver

Spotify Legend

3648 Views

15 replies

2 likes

Account
Other
Premium
  • 3648 Views
  • 15 replies
  • 2 likes

Superuser Contribution Lyrics are not showing

PlanPremiumCountryCzech RepublicDeviceiPhone 12 Pro Operating SystemiOS 15.4 My Question or IssueI am unable to see lyrics at any song on my phone. However I don’t have the same issue on my MacBook where I can every lyric to almost every song. I even...

Newbie

Plan Premium Country Czech Republic Device iPhone 12 Pro  Operating System iOS 15.4   My Question or Issue I am unable to see lyrics at any song on my phone. However I don’t have ...

Yordan

Moderator

754 Views

1 replies

0 likes

Account
Other
Premium
  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Question: How I retrieve a song that i appear on?

A song was uploaded that I appear on and they created a new artist profile with my name. How can I merge that profile with my main one or merge that song into my real account?

Newbie

A song was uploaded that I appear on and they created a new artist profile with my name. How can I merge that profile with my main one or merge that song into my real account?

Eni

Moderator

351 Views

1 replies

1 likes

Other
  • 351 Views
  • 1 replies
  • 1 likes

Superuser Contribution Is my account compromised? Someone is using my Spotify / Chromecast to create a listening session

PlanFree/PremiumCountryDenmark Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I apologize if this is posted in the wrong area. So this is a weird one. Today on my ...

Newbie

Plan Free/Premium Country Denmark  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Alex

Spotify Legend

1346 Views

1 replies

0 likes

Account
  • 1346 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant log into account

Plan Family Premium Country Switzerland Device Laptop; Sony Xperia Operating System Windows 10; Android My Question or Issue I can not log into my account anymore even though my credentials are correct. If I reset my password with the username I do n...

Newbie

Plan Family Premium Country Switzerland   Device Laptop; Sony Xperia  Operating System Windows 10; Android   My Question or Issue I can not log into my account an...

Eni

Moderator

674 Views

1 replies

0 likes

Account
  • 674 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't log into my account

I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect credentials even though I am completely sure they ar...

Newbie

I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect c...

OscarDC

Moderator

979 Views

1 replies

0 likes

Account
  • 979 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use spotify

Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the app. Before that everything was going well, i could use...

Newbie

Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the ap...

Ver

Spotify Legend

452 Views

1 replies

0 likes

Account
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please stop asking me to reset the password every week

I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying. I get an email saying the password needs to be reset "due to detected suspicious activity".I connect to ...

Casual Listener

I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying.   I get an email saying the password needs to ...

Gmate

Newbie

19412 Views

77 replies

22 likes

Account
  • 19412 Views
  • 77 replies
  • 22 likes

Superuser Contribution Spotify Connect displaying strange device

Plan PremiumCountryGermanyDeviceUlefone Armor 9EOperating SystemAndroid 10 I'm encountering a problem with Spotify connect. Out of nowhere, I can see a strange device in my devices screen, a JBL bluetooth box (beneath the device name it says : "Kim i...

Newbie

    Plan   Premium Country Germany Device Ulefone Armor 9E Operating System Android 10   I'm encountering a problem with Spotify connect. Out of nowhere, I can see a s...

MihailY

Moderator

2490 Views

3 replies

0 likes

Security
  • 2490 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Someone might access to my account

PlanFreeDevicePC MicrosoftOperating SystemWindows 10 My Question or IssueI did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are multiple times that my Spotify is randomly playing music, but it is conn...

Newbie

Plan Free Device PC Microsoft Operating System Windows 10   My Question or Issue I did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are ...

Elena

Moderator

1043 Views

1 replies

0 likes

Account
Free
Security
  • 1043 Views
  • 1 replies
  • 0 likes

Superuser Contribution If i changed my accounts facebook can i log in with the old one for w different profile?

a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i need to make a new account with my old facebook. if i...

Regular

a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i ne...

OscarDC

Moderator

681 Views

1 replies

0 likes

Login
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unblocking 😟

I accidentally blocked a friend and I don't know how to see my blocked list on Spotify. any tip will be appreciated

Newbie

I accidentally blocked a friend and I don't know how to see my blocked list on Spotify.    any tip will be appreciated 

OscarDC

Moderator

11654 Views

4 replies

2 likes

App & Features
Social & Random
  • 11654 Views
  • 4 replies
  • 2 likes

Superuser Contribution Lost account on Family Subscription

I have a family premium account. One of the members on there is my brother.My emailaddress is, lets say: EMAIL AHis emailaddress is, lets say: EMAIL B I always log in through facebook, but one day I noticed my account was suddenly linked to EMAIL B, ...

Newbie

I have a family premium account. One of the members on there is my brother. My emailaddress is, lets say: EMAIL A His emailaddress is, lets say: EMAIL B    I always log in through faceb...

LeonardKeithNg

Visitor

3711 Views

5 replies

0 likes

Account
Login
  • 3711 Views
  • 5 replies
  • 0 likes

Can't Access My Premium Account through Apple ID

Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premium account through my Apple ID and accidentally crea...

Visitor

Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premiu...

Taylith

Community Legend

965 Views

3 replies

1 likes

Account
Login
Premium
  • 965 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Changing my country issue

Hi everyone,I have a problem with changing my region and payment method.I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native country - Ukraine. Due to the situation in my country, I ...

Casual Listener

Hi everyone, I have a problem with changing my region and payment method. I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native co...

krisevnas

Casual Listener

1820 Views

2 replies

0 likes

Account
  • 1820 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Change payment method and country

Hey. Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard. I can't change my region in Profile - the country selector is disabled. Due to the current situation in the world, I want to switch my account to NL and rebuild my ...

Casual Listener

Hey.  Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard.  I can't change my region in Profile - the country selector is disabled.    Due to the c...

Yordan

Moderator

2549 Views

8 replies

1 likes

Account
Subscription
  • 2549 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to log in and listen to music

Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1 My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in using Facebook and email both of which aren’t working. Can someone please help me out.

Newbie

  Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1   My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in usin...

Jeremy

Spotify Legend

578 Views

1 replies

0 likes

Account
Login
Premium
  • 578 Views
  • 1 replies
  • 0 likes