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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80352 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653680 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734088 Views
18 replies
29 likes
Hi,So, my spotify account had my facebook linked with it.But I had my facebook deactivated for a while and 1 day it logged me out. I somehow logged back in and then I unlinked my facebook with the account and after I did that it logged me out and I c...
Hi, So, my spotify account had my facebook linked with it. But I had my facebook deactivated for a while and 1 day it logged me out. I somehow logged back in and then I unlinked my facebook wi...
Community Legend
171 Views
1 replies
0 likes
Why is expiration spelled exspiry when they ask for credit card information?
Why is expiration spelled exspiry when they ask for credit card information?
Community Legend
209 Views
1 replies
0 likes
My ProblemStupidly, I signed up for Spotify back a few years via my facebook credentials (which I will always regret). I deactivated my Facebook account about 3 years ago, which was associated with my primary and desired email address. Now, when I tr...
My Problem Stupidly, I signed up for Spotify back a few years via my facebook credentials (which I will always regret). I deactivated my Facebook account about 3 years ago, which was associa...
Newbie
957 Views
4 replies
3 likes
Every time I try to switch it from the US to Canada it says my postal code doesn't exist in this countrie. Both the postal code and country are highlited red.
Every time I try to switch it from the US to Canada it says my postal code doesn't exist in this countrie. Both the postal code and country are highlited red.
Spotify Star
254 Views
3 replies
0 likes
How the **bleep** do you get in touch with people who can actually help
How the **bleep** do you get in touch with people who can actually help
Spotify Star
207 Views
1 replies
1 likes
Tngo cuenta familiar pero al ingresar cada uno en su dispositivo se corta el otro como se hace para configurarlo??? y no interrumpirnos entre nosotros
Tngo cuenta familiar pero al ingresar cada uno en su dispositivo se corta el otro como se hace para configurarlo??? y no interrumpirnos entre nosotros
Spotify Star
223 Views
1 replies
0 likes
I have spotify on 2 devices all together (one android phone (moved from an old to new but still own both phones - Old’s battery is dead) and one iPad.) I do not share my account with anyone (I learned my lesson when I shared my Netflix account). At w...
I have spotify on 2 devices all together (one android phone (moved from an old to new but still own both phones - Old’s battery is dead) and one iPad.) I do not share my account with anyone (I ...
441 Views
0 replies
0 likes
I close my session and now I got this ugly message:An internal exception occured (address: 0x1235509) please contact support... what happened?
I close my session and now I got this ugly message: An internal exception occured (address: 0x1235509) please contact support... what happened?
Community Legend
1183 Views
3 replies
0 likes
My music keep stopping beause someone else is using it and I don't know who... I tried to log out of all devices and change my password, but it's still happening. What else can I do?
My music keep stopping beause someone else is using it and I don't know who... I tried to log out of all devices and change my password, but it's still happening. What else can I do?
Newbie
171 Views
1 replies
0 likes
He realizado el pago de Spotify premium durante 3 meses por 0.99€ como nueva usuaria del servicio. Pero cuando me dispongo a entrar en la pagina web de Spotify en el apartado SUSCRIPCION Y PAGO me aparece como free y me salta la oferta de nuevo para ...
He realizado el pago de Spotify premium durante 3 meses por 0.99€ como nueva usuaria del servicio. Pero cuando me dispongo a entrar en la pagina web de Spotify en el apartado SUSCRIPCION Y P...
Newbie
527 Views
8 replies
0 likes
Hi, I filled in an uncorrect address when I just joined Spotify Family - I used my work address but the zipcode of my home. Don't ask me why, I am just stuppid oke Sadly, I am unable to find an adjust settings page for Spotify Family address. Who can...
Hi, I filled in an uncorrect address when I just joined Spotify Family - I used my work address but the zipcode of my home. Don't ask me why, I am just stuppid oke 🙂 Sadly, I am un...
Newbie
67814 Views
10 replies
0 likes
Hi, I have just noticed that I have been repeatedly charged for the spotify premium service from my paypal account although I have not been able to access premium on any of my devices - iphone or laptop. Can you please let me know how I get a refund ...
Hi, I have just noticed that I have been repeatedly charged for the spotify premium service from my paypal account although I have not been able to access premium on any of my devices - iphone or lap...
128 Views
0 replies
0 likes
Hello,I need to have a direct debit coming out of my bank account. I would like to set up a Premium spotify account as this payment. However with the offer of £9,99 for 3 months, there will only be one payment in the 3 months. Will this still count a...
Hello, I need to have a direct debit coming out of my bank account. I would like to set up a Premium spotify account as this payment. However with the offer of £9,99 for 3 months, there will only be...
Community Legend
264 Views
1 replies
0 likes
I have been charged twice via spotify premium on my mobile phone account rather than bank.I have tried using contact form and have had no reply.EE cannot retrieve the money for me as its a third party. I need to get spotify to release the payment bac...
I have been charged twice via spotify premium on my mobile phone account rather than bank. I have tried using contact form and have had no reply. EE cannot retrieve the money for me as its a third ...
185 Views
0 replies
0 likes
My fiance and I are now on a family plan, and she wants to be able to see what I'm listening to - is there a way for her to access my playlists/listening history/etc? There are some specific lists of mine that she wants, so I've shared them with her,...
My fiance and I are now on a family plan, and she wants to be able to see what I'm listening to - is there a way for her to access my playlists/listening history/etc? There are some specific li...
Community Legend
14983 Views
8 replies
1 likes
I had a Premium account with Spotify and I just recently got a new phone and plan with Rogers in Canada. One of the "perks" they offer is to have Spotify free for 2 years. In order to do that I had to cancel my premium subscription and move it to the...
I had a Premium account with Spotify and I just recently got a new phone and plan with Rogers in Canada. One of the "perks" they offer is to have Spotify free for 2 years. In order to do ...
Newbie
601 Views
2 replies
1 likes
I've just accidently subscribed to Spotify Family (I had premium). And I want to cancel my Family subscription but then I'll also lose my Premium subscription? Is there a possibility to just easily switch back to Premium which also prevents me from p...
I've just accidently subscribed to Spotify Family (I had premium). And I want to cancel my Family subscription but then I'll also lose my Premium subscription? Is there a possibility to just...
163 Views
0 replies
0 likes
Hi!Just got the Family-plan so that me, myself and my two kids can listen at the same time, and also be offline on multiple devices.But how do I invite my kids who don`t have email-accounts? When I try to make a new user for one of my kids with my em...
Hi! Just got the Family-plan so that me, myself and my two kids can listen at the same time, and also be offline on multiple devices. But how do I invite my kids who don`t have email-accounts? When...
Newbie
23062 Views
10 replies
0 likes
Hi all, I live in Denmark and my friend is paying the family subscription but I will move to UAE. As my friend will continue paying from Denmark and me being part of the family memebership, will I be able to listen to Spotify when i move to UAE?
Hi all, I live in Denmark and my friend is paying the family subscription but I will move to UAE. As my friend will continue paying from Denmark and me being part of the family memebership, ...
Newbie
258 Views
1 replies
0 likes
Hey. Today I clicked a Spotify banner in the desktop version (windows) that said 6.99€ Premium for three months. I proceeded to subscribe this promotion but, for my surprise, in my account it says "Your subscription will automatically renew on 7/23/1...
Hey. Today I clicked a Spotify banner in the desktop version (windows) that said 6.99€ Premium for three months. I proceeded to subscribe this promotion but, for my surprise, in my account it says "Y...
Community Legend
285 Views
1 replies
0 likes
