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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290184 Views

529 replies

34 likes

Account
Free
  • 290184 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13654 Views

6 replies

11 likes

Security
  • 13654 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540850 Views

990 replies

114 likes

Account
  • 540850 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129632 Views

74 replies

12 likes

Account
Login
Premium
  • 129632 Views
  • 74 replies
  • 12 likes

Spotify Abbonement isn't up to date

Hey Guys,Sorry for my bad english but I paid mymonthly Abbonement via iTunes but Spotify is still showing me, my Account is using the "Free"-Accountversion so i can't skip songs without using shuffle and their are ads...I tried to relog and reinstall...

Newbie

Hey Guys, Sorry for my bad english but I paid my monthly Abbonement via iTunes but Spotify is still showing me, my Account is using the "Free"-Accountversion so i can't skip songs without using shu...

Maxim

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Premium Account Stolen

My account with Premium has been stolen. HELP!!! I've been logged out of all of my devices and I can't get back in

Casual Listener

My account with Premium has been stolen. HELP!!! I've been logged out of all of my devices and I can't get back in

Clemsonfan1999

Casual Listener

409 Views

2 replies

0 likes

Security
  • 409 Views
  • 2 replies
  • 0 likes

3 months premiun

I tapped the advertisement for a premium that will run for 3 months. Now I'm being asked for a payment. I've only had it for 1 month.

Newbie

I tapped the advertisement for a premium that will run for 3 months. Now I'm being asked for a payment. I've only had it for 1 month.

radecki125

Newbie

292 Views

2 replies

1 likes

Premium
  • 292 Views
  • 2 replies
  • 1 likes

Solved!! Have spent 3 hours trying all suggested solutions

unable to login. Either the username or password is incorrect I know this is a common problem so that is how i've managed to spend 3 hours looking up solutions and trying them. I signed up to Premium yesterday, i can access Spotify on my tablet and c...

Newbie

unable to login. Either the username or password is incorrect   I know this is a common problem so that is how i've managed to spend 3 hours looking up solutions and trying them.  I sign...

Maxim

Spotify Star

345 Views

1 replies

0 likes

Login
  • 345 Views
  • 1 replies
  • 0 likes

Unable to change country on my ac.

My ac deatils say I'm in the Uk but I haven't lived there for 30 years and when I try to change this to there is no other country to choose from in the drop down menu. I am not using any kind of ip blocker.I've read through all the previous threads o...

Newbie

My ac deatils say I'm in the Uk but I haven't lived there for 30 years and when I try to change this to there is no other country to choose from in the drop down menu. I am not using any kind of ip b...

Maxim

Spotify Star

168 Views

1 replies

0 likes

Account
  • 168 Views
  • 1 replies
  • 0 likes

Can anyone help? Spotify support is nonexistent

So I emailed Spotify support and they basically told me "We're useless and won't actually try to help you. Here's an automated message telling you to post here. Your porblem can most definitely be fixed with a FAQ page. We're positive it isn't unique...

Casual Listener

So I emailed Spotify support and they basically told me "We're useless and won't actually try to help you. Here's an automated message telling you to post here. Your porblem can most definitely be fi...

Bittencourt

Spotify Star

370 Views

3 replies

2 likes

Account
  • 370 Views
  • 3 replies
  • 2 likes

Solved!! I sent a "delete my account" request and changed my mind! HELP!!

I sent a "delete my account" request and realized how much music and saved playlists i would be losing. I sent spotify several messages to disregard my request. Do you think they will see all of my messages?? HELP!!

Newbie

I sent a "delete my account" request and realized how much music and saved playlists i would be losing. I sent spotify several messages to disregard my request. Do you  think they will see all o...

Maxim

Spotify Star

339 Views

1 replies

0 likes

Account
  • 339 Views
  • 1 replies
  • 0 likes

Contact support

Is there anyway to contact support? I am showing that I have a free account but I have paid for premium. I've tried logging out and logging back in. I've tried re downloading the app. Nothing is working.

Newbie

Is there anyway to contact support? I am showing that I have a free account but I have paid for premium. I've tried logging out and logging back in. I've tried re downloading the app. Nothing is work...

Maxim

Spotify Star

193 Views

1 replies

0 likes

Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Money scamming

Hey guys I paid 9.99 a month ago for the 3 month deal yet I've been told that this there was insufficient funds for my account???? I mean that's full on ripping the **bleep**... anyone help me sort this problem out... how do I contact them directly

Newbie

Hey guys I paid 9.99 a month ago for the 3 month deal yet I've been told that this there was insufficient funds for my account???? I mean that's full on ripping the **bleep**... anyone help me sort t...

Maxim

Spotify Star

255 Views

1 replies

0 likes

Premium
  • 255 Views
  • 1 replies
  • 0 likes

Payment date

Hi thereCan I get my payment date changed from the 4th every month to the 1st everymonth?

Newbie

Hi there Can I get my payment date changed from the 4th every month to the 1st everymonth?

Maxim

Spotify Star

175 Views

1 replies

0 likes

Account
  • 175 Views
  • 1 replies
  • 0 likes

Move from Premium to Family

Hi, I currently have a premium account (£9.99 per month) and would like to change to family premium. Will it just change my subscription & charge me just £14.99 per month or will I get charged the £9.99 for premium as well? Thanks

Music Fan

Hi,   I currently have a premium account (£9.99 per month) and would like to change to family premium. Will it just change my subscription & charge me just £14.99 per month or will I&...

Specialk72

Music Fan

201 Views

1 replies

0 likes

Premium
  • 201 Views
  • 1 replies
  • 0 likes

recently played artists won't show

I want my friends to see what my recently played artists are but when I looked on one of their phones it only shows my playlists and not recently played artists. They follow me and I am also linked to Facebook, does this affect anything and how can I...

Newbie

I want my friends to see what my recently played artists are but when I looked on one of their phones it only shows my playlists and not recently played artists. They follow me and I am also linked t...

AdLadz

Roadie

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Can't pay premium.

Hi Comunity, I paid a Spotify 10€ Card and I can't pay with this . When I click on pay with paysafecard it doesnt work.

Newbie

Hi Comunity, I paid a Spotify 10€ Card and I can't pay with this . When I click on pay with paysafecard it doesnt work.

Maxim

Spotify Star

243 Views

1 replies

0 likes

Login
Premium
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 charges

i change my premium suscription to familly, the las premium charge was jun 14 and jul 02 you make a new charge, i think this is not fair.

Newbie

i change my premium suscription to familly, the las premium charge was jun 14 and jul 02 you make a new charge, i think this is not fair.

meahtenoha

Spotify

245 Views

2 replies

0 likes

Account
Subscription
  • 245 Views
  • 2 replies
  • 0 likes

Hi

Visitor

user-removed

Not applicable

253 Views

4 replies

0 likes

Account
Other
  • 253 Views
  • 4 replies
  • 0 likes

paid but no receipts on account

Apple will retain the money for the premium version , but Spotify is to see the last payment in March and premium is not working....order ID MH0NJ06YVN

Newbie

Apple will retain the money for the premium version , but Spotify is to see the last payment in March and premium is not working....order ID MH0NJ06YVN

Maxim

Spotify Star

190 Views

1 replies

0 likes

Premium
  • 190 Views
  • 1 replies
  • 0 likes

Unknown device using my account

Hi!There's an unknown device using my account, and it seems to be from another country. I'm from the Philippines and my Spotify is in English, but now, my Discover Weekly playlist and some other things are in another language (some European language....

Newbie

Hi! There's an unknown device using my account, and it seems to be from another country. I'm from the Philippines and my Spotify is in English, but now, my Discover Weekly playlist and some other th...

EthanS1

Community Legend

379 Views

1 replies

0 likes

Account
Premium
  • 379 Views
  • 1 replies
  • 0 likes

Cancel recurring subscription.

Hod do I cancel/remove my recurring subscription?

Newbie

Hod do I cancel/remove my recurring subscription?

user-removed

Not applicable

981 Views

4 replies

0 likes

  • 981 Views
  • 4 replies
  • 0 likes