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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80355 Views

9 replies

2 likes

Account
Login
  • 80355 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653696 Views

13 replies

4 likes

Account
  • 653696 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734104 Views

18 replies

29 likes

  • 734104 Views
  • 18 replies
  • 29 likes

Unable to change account profile country

So my dad recently subscribed a family account and invited me, i accepted the invite and created a profile. The profile's country is automatically selected to singapore, and when I try to edit my profile and select another country, the dropdown only ...

Newbie

So my dad recently subscribed a family account and invited me, i accepted the invite and created a profile. The profile's country is automatically selected to singapore, and when I try to edit my pro...

137 Views

0 replies

0 likes

Account
Other
Premium
  • 137 Views
  • 0 replies
  • 0 likes

Disconnecs from Facebook?

Hey guys! I accidentaly linked my spotify with brother's facebook. Now, I cannot log out. I tryed removing it from Facebook Apps - NOT WORKING. Removing it from Desktop app (EDIT > PREF. > Disconnect from facebook) - NOT WORKING TOO (My name is from ...

Casual Listener

Hey guys! I accidentaly linked my spotify with brother's facebook. Now, I cannot log out. I tryed removing it from Facebook Apps - NOT WORKING. Removing it from Desktop app (EDIT > PREF. > Disc...

Astame

Community Legend

445 Views

5 replies

0 likes

Free
Other
  • 445 Views
  • 5 replies
  • 0 likes

Change Username after signing in with Facebook?

Hi everyone! I originally signed up using my Facebook account out of pure laziness, as I'm sure a lot of people do; However I don't really use Facebook that much now and I would rather be able to login using a normal Username and a password that is n...

Newbie

Hi everyone!   I originally signed up using my Facebook account out of pure laziness, as I'm sure a lot of people do; However I don't really use Facebook that much now and I would rather be ab...

Astame

Community Legend

250 Views

1 replies

0 likes

Account
Login
Security
  • 250 Views
  • 1 replies
  • 0 likes

FOR THE LOVE OF GOD MAKE IT SO PEOPLE CAN REMOVE SPOTIFY FROM THEIR FACEBOOK AND LOGIN FREELY

Exactly as my subject says i can't stress this enough and it's pissing me off to no extent, Remove my darn facebook from spotify under my live.com email and let me make my own account because i don't want the 2 connected, I have sent in numerous emai...

Newbie

Exactly as my subject says i can't stress this enough and it's pissing me off to no extent, Remove my darn facebook from spotify under my live.com email and let me make my own account because i don't...

208 Views

0 replies

0 likes

Account
Login
  • 208 Views
  • 0 replies
  • 0 likes

PREMIUN ACCOUNT

Hello I just ordered the spotify for premium on 15-06-2016, but I can not access in my account and still Free. So, I am not a premium user but I pay in twice. Please review my problem My order pay number P003B64DC8-StockHolm and mi user is: castipach...

Casual Listener

Hello I just ordered the spotify for premium on 15-06-2016, but I can not access in my account and still Free. So, I am not a premium user but I pay in twice. Please review my problem &nbs...

158 Views

0 replies

0 likes

Premium
  • 158 Views
  • 0 replies
  • 0 likes

Solved!! Payment Update?

My account is overdrawn but I can get money put in right now. If I put money into my nominated account, will it go out straight away? As I have other bills to pay and it won't be there tomorrow...

Casual Listener

My account is overdrawn but I can get money put in right now. If I put money into my nominated account, will it go out straight away? As I have other bills to pay and it won't be there tomorrow...

ToniBaloni11

Casual Listener

395 Views

4 replies

0 likes

Subscription
  • 395 Views
  • 4 replies
  • 0 likes

Adding a person to Family

HiUpgraded to Premium family account. Had problem adding my daughter. Tried first by her email and next the url. On the admin console she has still not accepted/has been added "Invite sent".But when she tries to join (again) using the email invite, s...

Casual Listener

Hi Upgraded to Premium family account. Had problem adding my daughter. Tried first by her email and next the url. On the admin console she has still not accepted/has been added "Invite sent". But w...

155 Views

0 replies

0 likes

Premium
  • 155 Views
  • 0 replies
  • 0 likes

I Didn't Purchase

I didn't purchase or sign up for the premium. I was using the free trial. I didn't even remember put in my banking information (probably google play that gave you it). I am really short on money and every dollar counts. Can I have my money back. I no...

Newbie

I didn't purchase or sign up for the premium. I was using the free trial. I didn't even remember put in my banking information (probably google play that gave you it). I am really short on money and ...

219 Views

0 replies

0 likes

Account
Subscription
  • 219 Views
  • 0 replies
  • 0 likes

Solved!! Transfer Account Settings

Hello,I would like to transfer all settings, preferences, playlists etc. from my old account:carlsmobileaccTo my new account:carl.1997I have tried sending a contact form to spotify, but have recieved no confirmation email or response and it has been ...

Newbie

Hello, I would like to transfer all settings, preferences, playlists etc. from my old account: carlsmobileacc To my new account: carl.1997 I have tried sending a contact form to spotify, but hav...

Astame

Community Legend

393 Views

1 replies

0 likes

Account
  • 393 Views
  • 1 replies
  • 0 likes

missing of an account

hi, i have an account(asd1471478) with email(),and i cant log in as the account is not exist ,what can i do?

Casual Listener

hi, i have an account(asd1471478) with email(<snip-email>),and i cant log in as the account is not exist ,what can i do?

samuel147

Casual Listener

217 Views

2 replies

0 likes

Account
  • 217 Views
  • 2 replies
  • 0 likes

i cannot use my spotify premium

Hi i just want to know what is my username and password on my spotify .. i cannot use it anymore i subscribe it from singtel singapore.. my mobile number is email: , i recently log in using fb

Casual Listener

Hi i just want to know what is my username and password on my spotify .. i cannot use it anymore i subscribe it from singtel singapore.. my mobile number is <snip private info> email: <snip ...

MattSuda

Spotify Star

230 Views

1 replies

0 likes

Premium
  • 230 Views
  • 1 replies
  • 0 likes

Vincular con Facebook

Tengo un problema, mi anterior cuenta de Facebook fue robada y no puedo entrar. Hice otra pero la vinculación con Facebook y Spotify quedó igual, solo que ahora para compartir algo me pide que inicie sesión.Me muestra a todos mis amigos de ese Facebo...

Newbie

Tengo un problema, mi anterior cuenta de Facebook fue robada y no puedo entrar. Hice otra pero la vinculación con Facebook y Spotify quedó igual, solo que ahora para compartir algo me pide que inicie...

251 Views

0 replies

0 likes

Account
  • 251 Views
  • 0 replies
  • 0 likes

changing password

Hi I would like to change my password without changing my account, could somebody help me please?

Visitor

Hi I would like to change my password without changing my account, could somebody help me please?

Astame

Community Legend

218 Views

1 replies

0 likes

Account
  • 218 Views
  • 1 replies
  • 0 likes

oferta 3 meses por 9,99€

Hola, Me hice premium al pulsar sobre un banner que ofertaba 3 meses de verano por solo 9,99€, y cual es mi sorpresa que veo que me van a cobrar 9,99€ al mes... vamos que de oferta nada. Ruego me aclaren este tema, de lo contrario cancelaré mi suscri...

Newbie

Hola,   Me hice premium al pulsar sobre un banner que ofertaba 3 meses de verano por solo 9,99€, y cual es mi sorpresa que veo que me van a cobrar 9,99€ al mes... vamos que de oferta nada. &n...

ipadverano1

Casual Listener

1301 Views

2 replies

0 likes

Account
Premium
  • 1301 Views
  • 2 replies
  • 0 likes

APP WONT LET ME UPDATE TO PREMIUM

The app won't let me update from Free to Premium??? I've tried everything but nothing's working I've had it before but downgraded how to reupgrade?

Newbie

The app won't let me update from Free to Premium??? I've tried everything but nothing's working I've had it before but downgraded how to reupgrade?

Maxim

Spotify Star

296 Views

1 replies

0 likes

Account
Free
Subscription
  • 296 Views
  • 1 replies
  • 0 likes

se me cargo el cobro y no tengo el plan familiar

buena snoches, resulta que una vez realice el pago con mi tarjeta atraves de la pagina de spotify y no me pusieron premium, depsues mande un email y me dijeron que el banco tenia la culpa,y como es un show lo deje asi, y estuve comprando tarjetas de ...

Newbie

buena snoches, resulta que una vez realice el pago con mi tarjeta atraves de la pagina de spotify y no me pusieron premium, depsues mande un email y me dijeron que el banco tenia la culpa,y como es u...

320 Views

0 replies

0 likes

Account
Premium
Subscription
  • 320 Views
  • 0 replies
  • 0 likes

Account Stolen

i recently had my spotify account stolen/hacked in some way they changed my password and my email address now i have no access to anything.i replied to an email that said the email address had been changed and now spotify want my inoive ID and 1st pu...

Casual Listener

i recently had my spotify account stolen/hacked in some way they changed my password and my email address now i have no access to anything. i replied to an email that said the email address had been...

Maxim

Spotify Star

334 Views

4 replies

0 likes

Account
  • 334 Views
  • 4 replies
  • 0 likes

Subscription stopped/does not start automatically

Hi there,I am using Premium more than one year.Last week, due to my Credit card's limit was low, Apple iTunes could not take the Spotify subscription payment and Spotify stopped the Premium.I solved the problem on my credit card, updated the payment ...

Newbie

Hi there, I am using Premium more than one year. Last week, due to my Credit card's limit was low, Apple iTunes could not take the Spotify subscription payment and Spotify stopped the Premium. I s...

158 Views

0 replies

0 likes

Account
Other
Premium
Subscription
  • 158 Views
  • 0 replies
  • 0 likes