Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89038 Views

9 replies

2 likes

Account
Login
  • 89038 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759558 Views

18 replies

29 likes

  • 759558 Views
  • 18 replies
  • 29 likes

SPOTIFY CHARGED MY CREDIT CARD $9.99 FOR TWO MONTH ON MY STUDENT ACCOUNT!

**bleep**? I CAN SEE MY PLAN IS $4.99 ON MY PROFILE PAGE AND I JUST CHECKED MY CREDIT CARD BILL AND IT SHOWS $9.99 IN MAY AND JUNE. I JUST CANCELLED MY PLAN TO AVOID FURTHER CHARGE. PLEASE REFUND THE TWO MONTH'S PREMIUM ASAP! PS: I HAVE VALID STUDENT...

Casual Listener

**bleep**? I CAN SEE MY PLAN IS $4.99 ON MY PROFILE PAGE AND I JUST CHECKED MY CREDIT CARD BILL AND IT SHOWS $9.99 IN MAY AND JUNE. I JUST CANCELLED MY PLAN TO AVOID FURTHER CHARGE. PLEASE REFUND THE...

343 Views

0 replies

0 likes

Account
Premium
Subscription
  • 343 Views
  • 0 replies
  • 0 likes

Cannot access my Spotify Premium on my new phone

Hey,I had an Iphone and had purchased the monthly subscription of 12.99 to spotify through Itunes, it's actually due pretty soon. well I have recently went to a different Iphone and cannot for the life of me get my premium my music or anything to com...

Casual Listener

Hey, I had an Iphone and had purchased the monthly subscription of 12.99 to spotify through Itunes, it's actually due pretty soon. well I have recently went to a different Iphone and cannot for the ...

AustinPres95

Casual Listener

602 Views

6 replies

1 likes

Account
Premium
Subscription
  • 602 Views
  • 6 replies
  • 1 likes

Intente suscribirme al plan familiar, me hicieron el cargo pero no la suscripcion.

Me intente suscribir al plan familiar, pero me mostro un mensaje diciendo que "parece que el banco no esta teniendo un buen día no se ha hecho ningun cargo" y para mi sorpresa si se realizo el cargo, pero no el upgrade de cuenta, he tratado de encont...

Casual Listener

Me intente suscribir al plan familiar, pero me mostro un mensaje diciendo que "parece que el banco no esta teniendo un buen día no se ha hecho ningun cargo" y para mi sorpresa si se realizo el cargo,...

driveflanger

Community Legend

313 Views

1 replies

0 likes

Account
  • 313 Views
  • 1 replies
  • 0 likes

Spotify Customer Service

I've decided to quit Spotify and sign up for iTunes because after 3 hours of trying to get in touch with Spotify support via e-mail (provided through the website), DM'ing and publicly contacting through Twitter, and reading through customer forums, n...

Casual Listener

I've decided to quit Spotify and sign up for iTunes because after 3 hours of trying to get in touch with Spotify support via e-mail (provided through the website), DM'ing and publicly contacting thro...

chariarj2398

Casual Listener

317 Views

2 replies

0 likes

Subscription
  • 317 Views
  • 2 replies
  • 0 likes

I just want to cancel my subscription and stop account debit.

I have found directions on how to cancel my subscription, but when I go where directed, there is no option there for me to cancel it. I am very frustrated and would like to stop the debit from my account and cancel my subscription. How do I do this?

Casual Listener

I have found directions on how to cancel my subscription, but when I go where directed, there is no option there for me to cancel it. I am very frustrated and would like to stop the debit from my acc...

Astame

Community Legend

663 Views

8 replies

0 likes

Subscription
  • 663 Views
  • 8 replies
  • 0 likes

Account loss

I recently got a new iPhone and tried to log in on my phone after downloading the app I couldn't remember my password so had to change that but when I got on it was asking me to get premium but I already pay for premium and have recently just paid my...

Newbie

I recently got a new iPhone and tried to log in on my phone after downloading the app I couldn't remember my password so had to change that but when I got on it was asking me to get premium but I alr...

driveflanger

Community Legend

282 Views

2 replies

0 likes

Account
Premium
  • 282 Views
  • 2 replies
  • 0 likes

I cant find my Playlists..

So i log into my Spotify account well after 6 months, and i cant find my playlists..I had over 600 songs on the playlists and now everythings gone. I remember back in december i contacted Spotify regarding that i accidently connected a new account to...

Casual Listener

So i log into my Spotify account well after 6 months, and i cant find my playlists.. I had over 600 songs on the playlists and now everythings gone. I remember back in december i contacted Spotify r...

osornios

Spotify Star

310 Views

2 replies

0 likes

Other
  • 310 Views
  • 2 replies
  • 0 likes

Solved!! Almacenamiento a SD

Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!

Newbie

Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!

nicozottola-ar

Newbie

812 Views

4 replies

1 likes

Account
  • 812 Views
  • 4 replies
  • 1 likes

No puedo pagar Spotify premium

Hola, llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, que me devuelve a la página de actualizar la suscripción (vol...

Casual Listener

Hola,   llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, q...

alejandrogide

Casual Listener

697 Views

5 replies

0 likes

Other
Premium
  • 697 Views
  • 5 replies
  • 0 likes

Problemas com pagamento

paguei pela conta premiun e o aplicativo não atualiza... isso acredito que deveria ser melhor avaliado por vocês. comprei um pacote de seis meses paguei o boleto bancário e a minha conta ainda é free...

Newbie

paguei pela conta premiun e o aplicativo não atualiza... isso acredito que deveria ser melhor avaliado por vocês. comprei um pacote de seis meses paguei o boleto bancário e a minha conta ainda é free...

terezanuneseven

Newbie

873 Views

3 replies

0 likes

  • 873 Views
  • 3 replies
  • 0 likes

I wanted to be a part of premium not family and joined both by mistake

Dear Community:As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to Premium and enjoy the three months.Am I seeing things wh...

Newbie

Dear Community: As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to P...

Astame

Community Legend

336 Views

1 replies

0 likes

Subscription
  • 336 Views
  • 1 replies
  • 0 likes

Is there someone I can talk to over the phone in canada?

Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?

Newbie

Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?

DasPeter

Community Legend

348 Views

2 replies

0 likes

Account
  • 348 Views
  • 2 replies
  • 0 likes

No aparece opcion PayPal

Hola, quiero contratar un servicio premium de Spotify, pero no me aparece la opcion para pagar con Paypal, solo me aparece para pagar con Tarjeta de crédito, como puedo pagar con Paypal, gracias-

Newbie

Hola, quiero contratar un servicio premium de Spotify, pero no me aparece la opcion para pagar con Paypal, solo me aparece para pagar con Tarjeta de crédito, como puedo pagar con Paypal, gracias-

edbangershow

Roadie

578 Views

1 replies

0 likes

Premium
  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution No hay letras

Hola, Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canciones famosas y tampoco aparece la letra. ¿Alguien sabe que p...

Newbie

Hola,   Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canci...

SDBDS

Newbie

10189 Views

25 replies

6 likes

Account
  • 10189 Views
  • 25 replies
  • 6 likes

Solved!! Spotify got me less than i paid for

I just bought a spotify offer that said "3 months for 99DKK" (3 months for the price of one) I cklicked an add on the spotify app and was immediately directed to the spotify website asking for my credit card information. I typed them in to buy the of...

Newbie

I just bought a spotify offer that said "3 months for 99DKK" (3 months for the price of one) I cklicked an add on the spotify app and was immediately directed to the spotify website asking for my cre...

osornios

Spotify Star

364 Views

2 replies

0 likes

Subscription
  • 364 Views
  • 2 replies
  • 0 likes

Solved!! Email associated with account has been deactivated, can't reset password

I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve a new password from the address associated with my Spoti...

Visitor

I was automatically logged out of my account on my phone for some reason, and I cannot log back in.  The email address that I used to set up the account is no longer active, so I cannot retrieve...

DasPeter

Community Legend

9283 Views

2 replies

0 likes

Login
  • 9283 Views
  • 2 replies
  • 0 likes

Solved!! I can't see my spotifypremium pincode

Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Thanks for help.

Casual Listener

Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Th...

Elsa98

Casual Listener

531 Views

2 replies

1 likes

Account
Other
Premium
  • 531 Views
  • 2 replies
  • 1 likes

Paysafecard Guthaben abgezogen aber kein Premium

Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jemand helfen kann.

Newbie

Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jema...

216 Views

0 replies

0 likes

Premium
  • 216 Views
  • 0 replies
  • 0 likes

Premium stole me 0.99cent

Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money.****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58

Newbie

Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money. ****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58

DasPeter

Community Legend

229 Views

1 replies

0 likes

Premium
  • 229 Views
  • 1 replies
  • 0 likes