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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ShaunDave
  • Casual Listener
  • 201267 Views
  • 722 replies
  • 67 likes
  • Account
  • 201267 Views
  • 722 replies
  • 67 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1103292 Views
  • 118 replies
  • 106 likes
  • Account
  • 1103292 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55526 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55526 Views
  • 61 replies
  • 8 likes

Solved!! Can't post any URI or URL playlist in the Spotify forum.

No matter what I do, be it in Firefox or Chrome, I cannot post any of my playlists on the Playlist Exchnage Forum. The site does not recognize my playlists (depsite the fact it loads on the forum). I am not able to submit. However, I can post link in...

  • Roadie
  • No matter what I do, be it in Firefox or Chrome, I cannot post any of my playlists on the Playlist Exchnage Forum. The site does not recognize my playlists (depsite the fact it loads on the forum). I...
  • MusicInMN
  • Music Fan
  • 1810 Views
  • 9 replies
  • 0 likes
  • Account
    Other
  • 1810 Views
  • 9 replies
  • 0 likes

account hacked

Spotify, I have had someone change all my contact details. I can not reset my password because the emails are going to an email account I do not own. I am also paying for the service. Can you please contact me directly to sort out this issue. It’s ex...

  • Casual Listener
  • Spotify,   I have had someone change all my contact details. I can not reset my password because the emails are going to an email account I do not own. I am also paying for the service.  ...
  • Luan
  • Spotify Star
  • 1071 Views
  • 6 replies
  • 0 likes
  • Account
  • 1071 Views
  • 6 replies
  • 0 likes

Help for email google mini

Good evening dear, I am trying to find a solution to my problem, basically I acquired the membership to be able to have the google home mini, but the problem is that I did not remember that my account is linked to Facebook and the mail that I have on...

  • Casual Listener
  • Good evening dear, I am trying to find a solution to my problem, basically I acquired the membership to be able to have the google home mini, but the problem is that I did not remember that my accoun...
  • Luan
  • Spotify Star
  • 734 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 734 Views
  • 3 replies
  • 0 likes

Solved!! Issue with Facebook Sign on and Email Address

PlanPremiumCountryUnited States of AmericaDeviceiPhone 7Operating SystemWindows 10 My Question or IssueThe email in my spotify account is not the same as my facebook email. When I try to change it, it sends it to some random email that was auto gener...

  • Visitor
  • Plan Premium Country United States of America Device iPhone 7 Operating System Windows 10   My Question or Issue The email in my spotify account is not the same as my facebook email. W...
  • Luan
  • Spotify Star
  • 929 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 929 Views
  • 1 replies
  • 1 likes

Playlist Gone !!!!

Over the weekend I had to do a update on the spotify app on my Iphone, Once the app updated my play are gone !!!!! How do I get them back ?

  • Visitor
  • Over the weekend I had to do a update on the spotify app on my Iphone, Once the app updated my play are gone !!!!! How do I get them back ?
  • Kowalchuk72
  • Visitor
  • 1922 Views
  • 4 replies
  • 0 likes
  • 1922 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Cannot remove user profile picture

Spoiler (Highlight to read) In 2011 I tried out the option of linking my profile picture with Facebook once. I later unlinked my facebook account.Now, in 2016, I sign in using my username and password (not using Facebook login).When I login to Spotif...

  • Casual Listener
  •   In 2011 I tried out the option of linking my profile picture with Facebook once. I later unlinked my facebook account. Now, in 2016, I sign in using my username and password (not using Fac...
  • Katerina
  • Spotify Legend
  • 14451 Views
  • 7 replies
  • 0 likes
  • Account
  • 14451 Views
  • 7 replies
  • 0 likes

Superuser Contribution Problemas con la música guardada

Tengo una infinidad de canciones guardadas en mi cubeta Spotify para poder escucharlas en modo offline, pero por momentos veo que algunas de las canciones se borran y lo noto pues se vuelven a descargar, como si se hubieran borrado

  • Newbie
  • Tengo una infinidad de canciones guardadas en mi cubeta Spotify para poder escucharlas en modo offline, pero por momentos veo que algunas de las canciones se borran y lo noto pues se vuelven a descar...
  • Katerina
  • Spotify Legend
  • 1285 Views
  • 5 replies
  • 0 likes
  • Other
  • 1285 Views
  • 5 replies
  • 0 likes

Solved!! Change Payment from Credit Card to Carrier Billing

PlanPremium FamilyCountryIndonesia DeviceiPhone 8, Huawei Mate 20, Ipad Mini 2 Operating Systemall My Question or Issue Hi, i planning to change my payment from visa to phone for Soptify family, but it seems i dont see the payment method except credi...

  • Casual Listener
  • Plan Premium Family Country Indonesia   Device iPhone 8, Huawei Mate 20, Ipad Mini 2   Operating System all   My Question or Issue   Hi,   i planning to change...
  • Rotiabon
  • Casual Listener
  • 1277 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1277 Views
  • 2 replies
  • 0 likes

My Playlists have vanished

PlanPremiumCountryUSADeviceDell PCOperating SystemWindows 10 My Question or IssueMy Playlists are all missing from Spotify Web Player. I can still see them on my iOS app, but they are just gone from the web. As far as I know there's no duplicate acco...

  • Visitor
  •   Plan Premium Country USA Device Dell PC Operating System Windows 10   My Question or Issue My Playlists are all missing from Spotify Web Player. I can still see them on my iOS ...
  • OneByBoo
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 288 Views
  • 1 replies
  • 0 likes

playlist radio - how does it choose tracks?

PlanPremiumCountryUK DeviceVariousOperating SystemVarious My Question or IssueHi Folks, Can I ask a question of you knowledgeable lot? Context is listening to friends' playlists, or more accurately their playlist radio stations... Exactly how does sp...

  • Casual Listener
  • Plan Premium Country UK   Device Various Operating System Various   My Question or Issue Hi Folks,   Can I ask a question of you knowledgeable lot?   Context is lis...
  • OneByBoo
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Other
  • 431 Views
  • 1 replies
  • 0 likes

Solved!! This Track is Not Available in Your Country.

HOW IS THIS FAIR? IF ONLY AMERICA CAN LISTEN, THATS NOT FAIR. EVERYBODY SHOULD BE ABLE TO LISTEN TO THE SONG. IM ANGRY. I HAVE SPOTIFY PREMIUM TOO.

  • Visitor
  • HOW IS THIS FAIR? IF ONLY AMERICA CAN LISTEN, THATS NOT FAIR.  EVERYBODY SHOULD BE ABLE TO LISTEN TO THE SONG. IM ANGRY. I HAVE SPOTIFY PREMIUM TOO.
  • Luan
  • Spotify Star
  • 1566 Views
  • 1 replies
  • 0 likes
  • Other
  • 1566 Views
  • 1 replies
  • 0 likes

Can't get my Google Home with my Premium account...

PlanPremiumCountry - US DeviceiPhone Xs Max My Question or Issue Hello Spotify Team, I submitted my account for the google home because I have a Premium account. The only problem with this is that the email address associated with my account seems to...

  • Newbie
  • Plan Premium Country - US   Device iPhone Xs Max     My Question or Issue   Hello Spotify Team,   I submitted my account for the google home because I have a Prem...
  • dademeo1
  • Visitor
  • 501 Views
  • 1 replies
  • 1 likes
  • Account
  • 501 Views
  • 1 replies
  • 1 likes

Can't Pay for Premium

I currently live in the US but I have a Canadian Debit card, I wanted to subscribe to Premium but It keeps on telling me to switch my region back to Canada, is there any way to avoid doing it since I want to get the Google Home Mini as well?

  • Visitor
  • I currently live in the US but I have a Canadian Debit card, I wanted to subscribe to Premium but It keeps on telling me to switch my region back to Canada, is there any way to avoid doing it since I...
  • Billy-J
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 318 Views
  • 1 replies
  • 0 likes

When I delete an account, will the email address also be deleted?

So I have two accounts: Account 1 has a correct username but the wrong email address.Account 2 has a cryptic username but the right email address. The question is: if I delete account 2 and with it the right email address, will the eamil address then...

  • Casual Listener
  • So I have two accounts:  Account 1 has a correct username but the wrong email address. Account 2 has a cryptic username but the right email address.   The question is: if I delete accou...
  • Emilia_8
  • Spotify Star
  • 3788 Views
  • 1 replies
  • 0 likes
  • Account
  • 3788 Views
  • 1 replies
  • 0 likes

Hacked

Jessica arguetaiphone 11I signed into spotify to check account settings and my info was changed including gender, birthday and country. I also saw that there was another email address added that was not mine. All of my music has completly dissapeared...

  • Visitor
  • Jessica argueta iphone 11 I signed into spotify to check account settings and my info was changed including gender, birthday and country. I also saw that there was another email address ad...
  • Emilia_8
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 553 Views
  • 1 replies
  • 0 likes

Land location addres for Family Plan

For the family plan and address is required however it will not allow me to put in my land location. Since i live on an acreage we do not have a house number, street or town we live in. How do I put in an address to be able to continue to use the fam...

  • Visitor
  • For the family plan and address is required however it will not allow me to put in my land location.  Since i live on an acreage we do not have a house number, street or town we live in.  H...
  • Billy-J
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 332 Views
  • 1 replies
  • 0 likes

PlayStations Logged into my Account

There are 20-something playstations and two xboxs logged into my account, but I don't even own a console. And I can't seem to log them out. I have changed my password twice in the last month already and I don't know how to get rid of them.

  • Casual Listener
  • There are 20-something playstations and two xboxs logged into my account, but I don't even own a console. And I can't seem to log them out. I have changed my password twice in the last month already ...
  • Luan
  • Spotify Star
  • 1125 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1125 Views
  • 3 replies
  • 0 likes

Don’t play again button Removed??!.

PlanPremiumCountryBrazil DeviceSamsung A20/ Desktop LinuxOperating SystemAndroid 9/ Kubuntu My Question or Issue My button was removed I think 1 week I ago. It's a expected behavior or is a bug? I liked the button to train the spotify about my music ...

  • Visitor
  • Plan Premium Country Brazil   Device Samsung A20/ Desktop Linux Operating System Android 9/ Kubuntu   My Question or Issue   My button was removed I think 1 week I ago. It'...
  • Emilia_8
  • Spotify Star
  • 778 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 778 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Page Not Found error when activating Hulu

PlanPremium with HuluCountryUSADeviceiPhone XR, Macbook late 2010 My Question or IssueI was successfully using Spotify Premuim with Hulu subscription for months. I got in back when it was being offered as a bundle for $12.99. Everything was fine. The...

  • Casual Listener
  • Plan Premium with Hulu Country USA Device iPhone XR, Macbook late 2010   My Question or Issue I was successfully using Spotify Premuim with Hulu subscription for months. I got in back wh...
  • arthur00
  • Casual Listener
  • 4502 Views
  • 5 replies
  • 2 likes
  • Login
    Premium
  • 4502 Views
  • 5 replies
  • 2 likes

Solved!! Uniting My Accounts

PlanPremiumCountryTurkeyMy Question or Issue Hello, I have 2 spotify accounts. One of them is newer and it is premium. Other one is older and free. I want to unite them. Because i want to use my older lists and data about my musical choices. So, how ...

  • Casual Listener
  • Plan Premium Country Turkey My Question or Issue   Hello,   I have 2 spotify accounts. One of them is newer and it is premium. Other one is older and free. I want to unite them. Bec...
  • OneByBoo
  • Community Legend
  • 1161 Views
  • 3 replies
  • 0 likes
  • Account
  • 1161 Views
  • 3 replies
  • 0 likes