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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1729 Views
  • 0 replies
  • 8 likes
  • Security
  • 1729 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446828 Views
  • 970 replies
  • 108 likes
  • Account
  • 446828 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199375 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199375 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108542 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108542 Views
  • 72 replies
  • 11 likes

IT WONT LET ME PAY

I used to be subscribed to spotify family premium and my card got expired so i got a new one and ive been trying to make the payment with it and it just doesnt let me , it says my card is having a bad day and that i should try later or try with anoth...

  • Newbie
  • I used to be subscribed to spotify family premium and my card got expired so i got a new one and ive been trying to make the payment with it and it just doesnt let me , it says my card is having a ba...
  • KatesHere
  • Community Legend
  • 294 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 294 Views
  • 2 replies
  • 0 likes

Charged

I got charged 3 times

  • Newbie
  • I got charged 3 times
  • KatesHere
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Recover titles of changed playlist

Hi, I've downloaded a play list to my phone and have been listening to it in offline modus for a while. I came back to online modus and now the play list has changed. Is there a way to get the original play list back, or at least the names of those s...

  • Casual Listener
  • Hi, I've downloaded a play list to my phone and have been listening to it in offline modus for a while. I came back to online modus and now the play list has changed. Is there a way to get the origin...
  • osornios
  • Spotify Star
  • 204 Views
  • 3 replies
  • 0 likes
  • Other
    Subscription
  • 204 Views
  • 3 replies
  • 0 likes

cant login via facebook account - different country problem - when no country is selected in faceboo

well I have the "different country-login" problem (similar to this https://community.spotify.com/t5/Help-Android/Different-country-problem-when-logging-in-with-Facebook/m-p/825043#M30358) when trying to login on my deskop spotify-version (windows10)....

  • Visitor
  • well I have the "different country-login" problem (similar to this https://community.spotify.com/t5/Help-Android/Different-country-problem-when-logging-in-with-Facebook/m-p/825043#M30358) when t...
  • osornios
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 370 Views
  • 1 replies
  • 0 likes

Family all being online

Can members of a family subscription be online at the same time. So could I cast to a chromecast while my brother streams?

  • Newbie
  • Can members of a family subscription be online at the same time. So could I cast to a chromecast while my brother streams?
  • anjieeeeeeeeee
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium
  • 187 Views
  • 1 replies
  • 0 likes

Family

Why is it not possible to invite my daughter to spotify family? She is not at home and it states: Your family Member must be in the same country. Why? Help!

  • Casual Listener
  • Why is it not possible to invite my daughter to spotify family? She is not at home and it states: Your family Member must be in the same country. Why? Help!
  • osornios
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Switching to Vodafone free spotify premium

I received 6 months free premium with my new contract. I was told to cancel spotify, and start my free 6 months. I cancelled my account, but note when I try to sign up for the free premium account, it says I already have one. I have ten days left to ...

  • Newbie
  • I received 6 months free premium with my new contract. I was told to cancel spotify, and start my free 6 months. I cancelled my account, but note when I try to sign up for the free premium account, i...
  • osornios
  • Spotify Star
  • 603 Views
  • 1 replies
  • 0 likes
  • Premium
  • 603 Views
  • 1 replies
  • 0 likes

Problems login in to my account

I accidentally deleted the Spotify app from my IPhone. I restored it, but now I can't log in. I tried changing my password, but still nothing. What can I do ?

  • Newbie
  • I accidentally deleted the Spotify app from my IPhone. I restored it, but now I can't log in. I tried changing my password, but still nothing. What can I do ?
  • osornios
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Login
  • 243 Views
  • 1 replies
  • 0 likes

Wont let me log in to downloaded software :-(

Hi, ive reset my password and when i go onto the spotify website i can log in with my username and the password ive set it to.However when I go onto spotify on my laptop which I have downloaded when I put the same email and password it comes up with ...

  • Newbie
  • Hi, ive reset my password and when i go onto the spotify website i can log in with my username and the password ive set it to. However when I go onto spotify on my laptop which I have downloaded whe...
  • osornios
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 161 Views
  • 1 replies
  • 0 likes

Can somebody please help me???

Hello, for a while now it seems like my premium account is gone. The app on my phone seemed to have updated itself and I had to log in again. I tryed all my e-mail adresses as well as all the passwords I used but the only account I can seem to acces ...

  • Casual Listener
  • Hello, for a while now it seems like my premium account is gone. The app on my phone seemed to have updated itself and I had to log in again. I tryed all my e-mail adresses as well as all the passwor...
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 189 Views
  • 1 replies
  • 0 likes

need help

I got 2 accounts but i log out in the one i got premiun and i don't remenver the email and password

  • Casual Listener
  • I got 2 accounts but i log out in the one i got premiun and i don't remenver the email and password
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! From Premium to Family....

I just adjusted my subscription to Family. My family members receive an email with an invite. When they 'accept the invite' they receive the notice 'you are unable to join Premium for Family'. You are already a member of this (orother) Family subscri...

  • Regular
  • I just adjusted my subscription to Family. My family members receive an email with an invite. When they 'accept the invite' they receive the notice 'you are unable to join Premium for Family'. You ar...
  • Astame
  • Community Legend
  • 514 Views
  • 13 replies
  • 0 likes
  • Subscription
  • 514 Views
  • 13 replies
  • 0 likes

Subscribed, but not getting Premium?

i have a postpaid plan and it comes with a free spotify premium. it was working fine for a year and just as i checked last night its not allowing me to play my music on any of the playlists and plus its asking me to go for premium. My plan is locked ...

  • Newbie
  • i have a postpaid plan and it comes with a free spotify premium. it was working fine for a year and just as i checked last night its not allowing me to play my music on any of the playlists and plus ...
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 144 Views
  • 1 replies
  • 0 likes

Someone else is using my account!?

Somebody is using my account, it keeps popping up that they are listning on their device etc... I have no idea who it is and I belive they a from a different country ( french sounding name & music) I've logged out from all locations and changed my pa...

  • Newbie
  • Somebody is using my account, it keeps popping up that they are listning on their device etc... I have no idea who it is and I belive they a from a different country ( french sounding name & musi...
  • EilerWessel
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! Cambio de pais

Buena tarde, Me ayudan por favor para saber que hacer, tengo mi cuenta ligada a Facebook y anteriormente la tenia registrada bajo US, pero ya cambie el lugar de natal y de recidencia y continua apareciendo solo la opción de FB, que es US, no me permi...

  • Newbie
  • Buena tarde,   Me ayudan por favor para saber que hacer, tengo mi cuenta ligada a Facebook y anteriormente la tenia registrada bajo US, pero ya cambie el lugar de natal y de recidencia y conti...
  • osornios
  • Spotify Star
  • 818 Views
  • 1 replies
  • 0 likes
  • Account
  • 818 Views
  • 1 replies
  • 0 likes

Old account

I have premium on an account that I do not know the password AND do not know the email associated with said account. I want to stop payments to that account and start premium on my current account. Please, can I just speak to a human being???

  • Newbie
  • I have premium on an account that I do not know the password AND do not know the email associated with said account. I want to stop payments to that account and start premium on my current account. P...
  • osornios
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Paying for subscription through phone bill.

When I had a premium account I could pay for it through my phone bill. Now I want a family account that option seems to have gone. Is it likely to be offered again?

  • Newbie
  • When I had a premium account I could pay for it through my phone bill. Now I want a family account that option seems to have gone. Is it likely to be offered again?
  • osornios
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Hola, necesito ayuda!

Hola cuento con una cuenta Premium Familiar y el unico metodo de pago con el que cuento actualmente es con tarjetas de pre pago, compre dos de $600 pesos y no me las acepta, que puedo hacer?

  • Casual Listener
  • Hola cuento con una cuenta Premium Familiar y el unico metodo de pago con el que cuento actualmente es con tarjetas de pre pago,  compre dos de $600 pesos y no me las acepta,  que puedo hac...
  • luisblackfire
  • Casual Listener
  • 161 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 161 Views
  • 2 replies
  • 0 likes

no me deja entrar a mi cuenta

hola recientemente me mude y necesito cambiar el pais con que esta registrada mi cuenta

  • Newbie
  • hola  recientemente me mude y necesito cambiar el pais con que esta registrada mi cuenta  
  • osornios
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Paid for premium and then broke my phone

I paid for 3 monthes premium which was 99c about 6 weeks ago and recently had to get a new phone and I dont have premium anymore,can I get my premium back on my new phone for the month of it thats left?

  • Visitor
  • I paid for 3 monthes premium which was 99c about 6 weeks ago and recently had to get a new phone and I dont have premium anymore,can I get my premium back on my new phone for the month of it thats le...
  • osornios
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
  • 177 Views
  • 1 replies
  • 0 likes